Awesome company to work with! We already have several locations with them (and continually look to add more) and we never have to worry … See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
3 Waterway Square Pl, Spring, TX 77380
Waste connections is the worst…absolutely the worst.
Yes our dumpster was removed due to non payment….that’s on us!
The issue I have with waste connections is that’s it’s now going on 3 weeks of …
Never American company that hates canada
eQUALLY TERRIBLE SERVICE HERE IN nORTH cAROLINA…
Poorly managed company which appears to affect people all across the country.
The landfills owned by this company have very poor management.
2785 truck was dumping trash all over freeway
Great company, friendly service. 5 stars!!
Customer service Is horrible. Save yourself the headache and opt for another company or take it in yourself!
No service 6 out off 10 weeks, dependable service, I don’t think so
Poor Service mouth late Picking Up cant Get any One on Phone
Sorry service. Not professional. Send you around the world when you ask for a supervisor. Won’t call you back when you leave a call
Why would I rate a corporate office? It’s not a restaurant.
Horrible service never pick up trash on schudeled day have every excuse know to man customer service is clueless all management doesnt care or will no respond like they havent responded to any of these negative reviews .
Loved these guys until James Shade came along. The rudest, most unprofessional guy I’ve ever known.
Waste Connections has provided services for several events we have at my organization and have performed in an exemplary manner. They have always been professional and prompt!
Terrible communication with existing customers. No one answering calls, co callbacks an no email response in Colorado Springs. Useless.
Service is not bad, But I pay for the whole year never have been late on paying them, Every year they have an excuse why they can’t give me my free month, This year even though they can see it, YOU HAVE TO PHYSICALLY CALL THEM AND TELL …
The leadership at WC is amazing. They always put the front line team members first. They truly care about their people and expect all their managers to do the same.
The person who answered the phone at lunch time was very friendly and helpful in answering any questions and directing to the appropriate location to solve a trash can issue.
Your company is unprofessional, gave a misrepresentation of cost, billed beyond service and pick up date then threatened me with collection if I didn’t call and pay now, so add extortion to the list of why I’ll never use your company and will make sure anyone I can tell knows the tactics it uses and poor. Poor, POOR company ethics!
I would like to commend Waste Connections, Inc. as an exemplary corporate partner in The Woodlands, Texas. Waste Connections has given back to the community in such a large way to our well deserving non profits that they are the gold star …
Worst service ever! We have a commercial property and despite numerous phone calls and conversations with two individuals locally, we have not had our trash emptied for over a week and the driver is making lame excuses that are not valid and we have photo documentation. This photo was taken at 10:09 today, 9/7/21.
Driver lies and says trash cart is not out, says he was at my house at 7:30 am ; no he wasn’t because I was home. I am Off on Fridays
Watch for hidden fees. I got a quote over the phone. However in the paperwork there are a bunch of other charges and I missed it. Paid 3 times more than quoted. If I could leave 0 stars I would.
ZERO STARS! – For over 2 weeks I have been calling the Colorado Springs office. I have left messages to no avail, no one calls back, but their automated system calls and threatens “third party collection” twice a day even though my account is paid in full.
They state that they have customers first . Sorry that is not true. First when you call they put you on hold for the next representative. I waited for 15 minutes the first time and they offered to give information and they will call you …
such an amazing company .with great customer service always on time for pick-ups some of the drivers even circle back.
This company is the WORST!! They evidently bought out my old trash company and their service is terrible. I called customer service and was put on hold by thw automated machibe for 25 mimutes then hung up on called back and after another 25 …
The only concern of management is watching the drivers through the incab camera systems. We have males and females alike who have to use the restroom out on the route within view of the cameras so there is no telling who has seen what. …
SPEEDING Garbage truck with driver and two people on back, racing through neighborhood, ran over beloved family dog. Never slowed down nor stopped in Palacios. El Campo Mgmt said that dog was dead, but theres video shows the whole thing – needs to be addressed, could have been your child!!!
I wish I could give negative stars. We use them at one of our locations. I can’t get anyone to call me back with a billing question. I have tried my the local office and the corporate office. They always say that someone will call me …
I have been with this company for more than a couple of years. In the very beginning my services were excellent however here in the last two months I have had several missed pickups. When I called the office today to inquire why I had not …
I just want your can picked up. 6 weeks we have had to look at your can the end of our driveway. We weren’t the customer, the previous owner was. Posting here because the local office hasn’t done anything. Maybe the corporate office can …
I have used Waste Connections many times over the past several years and I have always found them to be professional and their service to be Excellent!
PAYING FOR SERVICES THEY DON’T DELIVER. My husband and I have been using Waste Connections for about a year now and never missed a payment. The drivers may or may not pick up your trash regardless if you actually pay for the services. The …
The billing is a big mess. They never show you make a payment. They raise rates without notifying customers. It showed I was behind two payments all of the time. I think I missed one payment when they changed the way you paid online. I went …
Had a BIG issue with some hydraulic fluid that leaked out of Waste Connections truck. Made one call. Ops Manager was at my door in 30mins. Clean up truck was on my street less than 2hrs after that!!. NEVER have I had such such a quick response and corrective action taken so thoroughly as what I experienced with Waste Connections!!
NO Stars We live in the Wimberley area. This company has not lived up to the Values and Customer service they advertise. Trash is rarely picked up as scheduled. We now have 2 weeks of garbage sitting at the end of the driveway.! Calling …
They have taken over the American Disposal and previously it was Pac Man. The customer service phone number for Colorado is never answered. They changed my pick up day in February to Friday from Monday. The garbage was sitting out on …
This review is for the corporate office. We live in Haslet, TX DFW area. Weekly trash pickup is Wednesday. Which came and gone, local office said they were behind and would get to it Thursday, New Years Eve. Wrong again, now two days …
Springs waste was great, waste connections took over and it’s been atrocious. They skipped my collection two weeks in a row, I called and they don’t answer their phones or return calls. In the End I spoke with their Denver and corporate office to get anywhere.
They bought my company a couple of years ago. They’re horrible. I have been calling for two days, to get them to come back and collect my trash. The phone goes to terminal hold, no way, even through the website, to get a real person (human) …
Waste Management is our weekly waste removal company. We roll our cart to the street in the morning and they pick it up. We also have a recycle cart and a separate truck picks that up. We have never had a problem with them. We are very pleased with their service.
After Waste Connections bought out Spring Waste in Colorado Springs, it had problem to integrate the accounts as well as handling the volume of the increased number of customers. Waste Connections has been unresponsive by phone, email, or …
They are the RUDEST people to ever deal with in London, Ky! (crystal specifically) They keep up charging as well Id advise NEVER to use them Nothing hut a headache from the get go!!!!
Safety first? Non existent. Location in Glenwood Iowa has the most run down trucks I’ve ever seen or heard about. Always late picking up customers trash.. Constantly breaking down, smoking, leaking fluid. My significant others truck today …
Colorado Springs office SUCKS on customer service. They NEVER answer; it goes right to voicemail. I left a message every day for 4 days, and they NEVER called back (despite what their VM message says). …
Worst dumpster fire of a waste collection company I’ve ever dealt with. I’ve had more missed pickups and problems with them in the less than 2 years I’ve lived in my home than I did in the 15 years prior with other companies. If you have a …
I used waste connections for residential trash and recycling services, but only by default, as they bought the reliable local company I had used for years.
The service was awful so I wanted to cancel but couldn’t get through on the …
Do not use this company!! My pick up day is Friday and 8 days later still have not picked it up, called twice and was told they would come the next day and never showed up. This happens all too much and They said they would credit account …
I recently moved and use another trash service. I called Waste Connections customer service line on multiple occasions, and waited and waited and waited. Never answered and spent a total of two hours on hold. I flagged down the trash …
Worst. Ever.
DO NOT SIGN UP FOR SERVICES WITH WASTE CONECTIONS!!!!!!!
They are unreliable and my experience with their drivers is that they are not …
Horrible service. Horrible customer service. My trash hasn’t been picked up 3 times in the 4 months I have lived at this residence. The driver lies and says things like your trash isn’t out for service. I have a camera that clearly shows no …
Bill cycles up for no reason. They will try and charge 63.00 for extra pickup, stating container over full. Lids were 6 inches up on one and a board laying in dumpster that was in dumpster. Terrible and rude. Asked for a supervisor to call and they did not even send to supervisor.
I have been using Waste Connections for several years now. Their drivers are always so friendly. My children look forward to seeing the garbage trucks each week. Our driver was kind enough the bring a toy truck on one of his deliveries.
This is possibly our fifth trash company In our area and it has to be the worst trash business on the planet! We have two days of pickups. Monday for recycle and Tuesday for trash. If we’re lucky the recycle is picked up by Tuesday or …
We use Waste Connections for our business waste management services and have been pleased with their service and dumpster size options. …