Founded in 1934 by a small group of TVA employees looking for a safe place to save their money, Knoxville TVA Employees Credit Union remains a community-based Credit Union with a commitment to helping Members grow financially. Making Members feel at home and satisfied with their experience is our top priority. The entire Credit Union team is ready and more than happy to assist you with the friendly, knowledgeable, and professional service you deserve. With a variety of products and services, the Credit Union has everything you need from everyday accounts like checking and savings to auto and home loans! We also offer ways to save for retirement, college, and more!
| Saturday | 8:30AM to 12:30PM |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 12:30PM |
| Thursday | 8:30AM to 5PM |
| Friday | 8:30AM to 6PM |
102 N Seven Oaks Dr, Knoxville, TN 37922
Professional
Takes forever
Switched to ORNL. Over all of the inconveniences..
Always a pleasure to do business with.
I’m very happy here!
Friendly helpful workers and easy to see and get to from main road
Ok at best. Good platinum card rate though. Website, not great
Always prompt quick service and the employees are nice and very knowledgeable
Very fast setting account up and very nice workers at the cedar bluff building!
Best bank ever, very clean and comfortable and professional, friendly staff, wouldn’t go anywhere else
Excellent and professional service. Heather is the BEST!!! I am a TVACU lifer. I have been a member since 1987.
There is always an insanely long line out the door and they take forever. It also looks like they are very understaffed because there are only ever 2 or 3 people when there should be more at than that with how busy it is.
I have never seen any branch be closed as much as this one is. Its decent when its open. Key words are when its open. Ready to start looking for another institution.
People at this branch has always been helpful and caring. All branches has always been helpful and caring about their customers. Always clean.😇 Thank you for great service. …
If I could post a 0 stars I would!!!! I have never experienced such a lack of customer service in my life!!!! They are absolutely horrible to deal with!! If you ever have to speak with Rebecca and/or Mrs. Mcdaniel I would not even waste your time.
I just called for some help and someone named billy answered the phone and was very rude I had a very simple question and that was all I do not appreciate the rude phone service you guys have I called again and they hung up on me I’ve only had this bank about 2-3 months since I just moved here
Poor customer service. Inexplicably, this location closes at 12:30 on Wednesdays. Not knowing this, I was walking up to the door a few minutes ago at 12:30 on a Wednesday and the guy walked up and locked the door in front of me while I …
The Manager at this branch lied to me about the overdraft fee reimbursement policy, and would not willing to look into the case. I called instead the next day and talked to an associate at different branch. I was reimbursed half of the fee …
If you have 30 minutes to wait in line, come here! Consistently one of the busiest branches and only keeps 1-2 people inside helping. Love the company, great for car loans and CDs but come prepared to wait awhile.
The people at this branch are always so helpful and very professional.
Just have had issues from day one. They even froze me out of my own account. Took me 3 days to be able to draw any cash out. WOULD NOT RECOMMEND.
The atm is literally always down. About 50% of the time I can’t use the atm for deposits. I work until after bank hours and leave with large amounts of cash, and another bank is 20+ more minutes out of my way to make a deposit. I also have …
I went in to the branch, expecting the associates to NOT be able to help me with my request. See, my part-time employer had failed to pay me for some work and the only way I could prove it was with copies of my deposited checks. I had NOT …
Kyle G showed nothing but ,irrefutable,kind and professional service while taking care of my account.I’m thankful that tva has such amazing.As a veteran I am happy to be in the hands of TVA!!!
Lack of professionalism inside as well as over the phone. Applied for a second personal loan after using them in the past for banking and a boat loan only to be turned down with little to no reasoning. Take your business to ORNL, you’ll thank me later.