Our goals are to meet the immediate needs of our customers and provide planning to ensure that future needs will be met while maintaining … See more
Read More| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
7214 Washington Pike, Corryton, TN 37721
Great company!
I hate this company!
crooks
I pay my bill…I get water
Poor customer service dating back until at least 1997.
Good water, good price. I enjoy this group of people.
The most rude ppl to deal with as bad as Hallsdale Powell Utility,need to learn how to work with the public,no manners at all.
Thiefs conartist tammy runs the office on lies and late fees
Just randomly turning the water off with no notice by phone or mail.Its 90 degrees outside i have a 3 year old inside and animals outside that need water.Its been 3 hours since I paid the bill and still nothing nobody has shown up to turn it back on this is ridiculous
Least pleasant people ever. Every single time I go into the office I feel as if they all hate their jobs. It doesn’t hurt to smile and say hello when someone walks into your location.
Thats there scheme ive moved 2 times in there district both times i paid the transfer fee 80 bucks i think both times three months later tried to hit me with huge unpaid bills i kept my paperwork showed them and it magically went away …
I don’t know if these people hate their jobs or if that just don’t give a crap about customer service because they know we have no other options, but these are the rudest people I have ever had to deal with. They could not care any less about anyone’s problems. I would give them 0 stars if I could.
Not helpful and rude. Warrenty only covers very limited stuff. Cancelled it after claim was denied. Waste of money for a year. Northeast shouldn’t have automatically added me to it. It should have been an option and more info given about it.
We are using this company for an investment property. The price of water is very reasonable. The staff is so kind and easy to work with.
No issues from me. Staff was helpful when I started service. Online bill pay is a breeze, price is better then most in region, and always notify us when there will be a issue.
Awful! They assured us the water would be turned on same day as we moved from 600 miles away and couldn’t be here to turn the water on earlier than our move in day. They said it would be on by 6pm. I called them around 5 to be told they had …
Aweful, I knew our water was going to be turned off on a certain day, and I wouldn’t have the money in the bank til that evening, so we called five days before and let them know that I wouldn’t be able to pay it til that evening and she …
I haven’t received a bill online since September 2020. I found out why someone else has the water in my in their name using my address how can that be if I never went to the utility company and took my name off. Really bad security …
I have a $150 bill from an old location from a long time ago .didn’t give me any warning at all and sent it straight to collections on me even though we had agreed on setting up a payment plan. these people have no communication …
I did not receive my bill one month and forgot to pay my bill honest mistake. Without warning my water was cut off in the middle of a pandemic. I had the money to pay but forgot. Then I wondered what if I didn’t have the money (which many …
I came in early that morning cause my water was turned off from a previous owner. They gave me no warning or mail about getting the account switched. I filled out the paperwork that they told me fill out and showed them the proof my …
I had a payment that didn’t go through correctly (my payment information had expired which is my fault) but they turned the water off with absolutely no warning during a pandemic over a bill that was $25. They have no respect for the end user of their services.
I pay my water bill every month on time for 25 years and they turned my water off today because they said past due. I had a leak that was fixed, pay for the protection plan and they said it was past due because they haven’t credited my …
I moved here from Memphis tn 3years ago. in 25 years of residency they never cut my service for non-payment. I was notified and arrangements could be made to assist if needed in taking care of your balance. They mailed , messaged , and …
I have had service with Nekud for 11plus years. My husband and I got sick with Covid and down for 2 weeks and got water cut off for being 13 days late. They never called or anything. We have never been late and they do this to us during a …
We have had NEKUD for water for over 15 years. Even though we have rarely been late, we were this month. Things have been a bit of a struggle lately. We have 7 kids, and with prices for everything soaring, we had to wait to pay a few bills. …
Horrible! They will disconnected your service for $33.00. At least let my bill be accure to aleast 100.00 before you give a me a courtesy call for 33.00 disconnection.
In reading these reviews of NKU I see it is high time for a petition to be presented to a state rep with demands to investigate this abusive utility. The States Attorney of TN also needs to get involved.. NKU is operating w/o oversight it …
Water shut off without any prior notice, called got it turned back on or it was supposed to be 6 hours later and here I am with no water still, tried to call almost ever hot and the line has stayed busy.