First United Credit Union can serve anyone who lives, works, worships or attends school in the whole State of Michigan. Chartered in 1937, the credit union originally served the Leonard Refrigerator Plant, and was later known as Kelvinator Employees Credit Union. Changes occurred over the years, yet members remained loyal and sustained the vision. First United recently celebrated its 78th anniversary and unveiled plans for the future and a new Wall of History, reiterating the credit union’s spirit and dedicated commitment to serving members. Members benefit from a full line of financial services, including savings, CDs, free checking, free online banking, mobile banking, credit and debit cards, vehicle loans, mortgages, home equity and business loans, and business checking. They also have access more than 200 CU shared branch locations in Michigan and hundreds more nationwide. 30,000 surcharge-free ATMs are also available.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
| Friday | 9AM to 5:30PM |
3140 Ivanrest Ave SW, Grandville, MI 49418
Very good😀🤗 …
Great staff and very kind
Always helpful tellers and friendly
I love the people here there great ❤️❤️❤️❤️
Professional and courteous. Easy to work with.
Brendan just helped me out so much🙏🏽 …
Great customer service and looking forward to partnership
Are you guys planning on making it possible to use Samsung pay, Apple pay or google pay?
Great customer service! Love dealing with Ahna!!
Great staff. Very helpful and great customer service!
I worked with Brendan today an couldn’t of been happier
Morgan was very friendly & helpful with my concerns & questions!!
Great service by Brendan Coughlin very friendly and helpful
Brendan has very good customer service recommend him
I like the service. It makes a good car fund account.
They are horrible at notifying you of anything to do with your account
Very helpful and explained everything throughly for me. Really great guy.
EXCELLENT SERVICE !!!BRENDAN COUGHLIN HELPED ME WITH MY LOAN AND HELPED GET ME BACK ON TRACK !!!! VERY KNOWLEDGEABLE !
Great staff. Very helpful and great customer service!
Laura Avalos 🙂
Brendan was great! Was very efficient, had lots of fun!!!
I applied for a car loan and they never got back with me after calling 3 times i would not go here.
Brendan Coughlin helped me get over the hump as far my credit thanks a lot
Nice bank
Alejandro is a very good assistant .. 100% guaranteed.
My experience here was great- Brendan was really helpful and friendly!
Amber is a big help when I am in the credit union. She is always there for me when I need her!
Informative. Helpful. Smooth transaction. I left with full knowledge of everything we got done. Thanks Brandon Coughlin
This credit union has always done right by me very respectable and kind employees would definitely recommend this credit union!!
Worst customer service ever. Incompatent morons working there. Do yourself a favor, avoid frustration and deal with professionals at Lake Michigan Credit Union or Lake Trust Credit Union. .
Great experience!! Will b working with Brendan Coughlin for years to come. Build me up…
Staff was knowledgeable, kind, and still made time for me even though they were swamped. Always go above and beyond. Work with ya without perfect credit.
Brendan Coughlin was very nice to work with, everything was done quickly & smoothly! Thanks!!
I had a very good experience the loan department help me out and knew exactly what they were doing
Employees are great and very easy to work with. Always willing to go above and beyond.
The stuffing of this bank era amazing , i just buy my 2nd car with they help , i just made the best business of my life , this people treat me like family member , thank everyone and god bless alejandro , thank you so much
Brendan and Greg were very helpful in getting me my auto loan.
Kyle Tikart and the Entire staff at first united credit union are very helpful and unbelievable good people It’s a family atmosphere they make you feel at home
Great place! Fast and friendly help from Ed Ross on our home mortgage. Everything went smooth. I would recommend!
Great experience banking here! Everyone is very friendly and welcoming! No complaints only positives! I highly recommend banking here!
Kyle did a great job helping me consolidate quickly saving me money and cutting interest rates by a ton. Great service 👍 …
sadly i have been trying to get through by phone for over an hour . at my earliest convenience i will be transferring my loan from this establishment to a bank/ credit union that answers a phone call . i am extremely let down by the customer service
Brendan is the best he was very helpful, and a lot of fun, if you need a loan you should talk with Brendan!
This place keeps going downhill. I tried to get cash for some rolled change I had and I get this response “not enough room in our vaults for change” how is there not enough room? I go to fifth third bank (mind you I’m not even a customer of theirs) and they take my change EVERYTIME. Credit union never takes it! Smh
Kyle Pikaart assisted us with a refinance – the process was very quick & he made things very easy for us.
The staff is very friendly. We have several types of accounts and are very helpful with any transaction or questions we have. They will beat any rate by 1 percent! Worked for us!!
God bless Brendan Coughlin’s soul. He was very helpful, and he walked me through my first loan.
I went into first United today and meet with brendan coughlin , very good customer service very polite very professional at what he do I will recommend him to anyone that need help.
Wow. A great place to do your personal banking. So I moved my business banking there also. Great job First United CU
Brendan was absolutely amazing in helping with everything i needed. This was the best time ive ever had inside a financial establishment. Thank you for the wonderful service
Brendan was outstanding at helping me with my loan, his knowledge and service is the best I’ve ever experienced at a financial institution
Greg from first united has done an amazing job helping me raise my credit score and pointing me in the right direction how to better manage my money and savings accounts every week i couldnt thank him and the staff more always helping me …
Done business with this credit union for a long time. Staff is very friendly, personal, and willing to work with you. Excellent interest rates! A++ local credit union
I just got off the phone with Brendan Coughlin, and he was by far the most helpful person I’ve spoke to on the phone their and he helped me accomplish so much with my car that in have financed through first United, I couldn’t be more happy with how the phone call went!
My experience here was great. Alejandro explained my options in detail and made it easy to understand. They took the stress out of applying for a loan.
Special thanks to Greg and especially Alex for being patient, prompt, and professional,even when I cant make up my mind which car I wanted… Alex went above and beyond, looking out for my best interest and got me in a car I love… thanks guys!
Great loan credit union like every credit union, but can’t make a payment online unless you have funds in your account to transfer, 😒 so if you dont have money in your account, they charge you $13 service fee to pay for your loan, only one …
Great Credit Union! had trouble with my account and they helped me out tremendously would definitely recommend been with these guys for years!
I have a car loan and misc loan with first united credit union. We had it worked out i would have it taken out automatically a certain day, and for 3 months they still cant get itright. Whats it going to take to make you people listen??? Im fed up with first united.
Staff everytime I need help has been very helpful and pleasant. When I come I am always great with a smile and how can I be of help. Very happy with First United Credit Union.
I have been a member for many years, & the last 2 years have been horrible going in to the credit union. New staff every week they can’t keep help. They hire very very very stupid help. I’m pulling all my accounts with this credit union & going to Lake Michigan Credit Union.
Nov. 22, 2017
Very good job at takeing care of me. Feel like family I can forsure call Brrendan Coughlin brother bc he is awesome at his job. Quick and easy. Let him take care of business for you.
Our second auto loan with first United credit union and it was another great experience. Mattie was amazing to work with! Thank you!
I love banking at First United. Everytime I walk in the front staff, Brendan, Stuart, and Tyler know my name and exactly what I need help with. I highly recommend banking here!
Love this credit union. Especially our loan officer Philip. He was very nice and friendly and even laughed at all my jokes. He was a great guy to work with.
I once was at a zoo and watching the monkey exhibit. There was a barrel that the monkeys were playing in and I thought it was crazy fun. The staff at this location blows that time out of the water! They are literally more fun than a barrel …
Had to make our first mortgage payment and Nate helped me at the counter today. He was so helpful, kind, and patient.
This is the place to do any type of financing…. and the person to go to is Alejandro … very professional, smart, helpful, bilingual, cant thx him enough for all he has done for my spouse … he’s super fast in getting everything …
By far one of the worst run businesses I’ve ever had to deal with. They “misplaced” another car payment. Its happened 4 times now. No letter, no phone call. Just repossessed the car,because of their inability to do their job. Never lapsed …
Ive been a member here for roughly 3 years. Over the years I’ve had nothing but great experiences. I’ve got both personal and business accounts with them and have had a few loans over that time as well. I love how involved they are around the community and have even recommended them to friends and family.
I absolutely love coming to this branch! Staff always very friendly. And the loan department are so great, Voula and Ashley did a few of my loans and both were very helpful. I highly recommend this credit union.
I had a very frustrating time with trying to get a loan with this credit union. I was told my loan was approved on a Friday, I was even given the term, rate and monthly payment. On the following Monday I was told my loan could not be a …
Brendan was my financial partner at the bank. Was really helpful and self explanatory with my loan. He is also very kind and did and Awesome job.
My experience with First United has been extremely pleasant. The staff was and has continued to be very helpful through each process of my needs as a customer. Not only with one staff member but the support they give to each other to meet my needs has been excellent.
Really enjoy being a member of First United Credit Union, kyle has been more than helpfull with getting me my first car loan , and now assiting me in working towards getting my home loan . Awesome .i am so glad to be a member , staff is very polite and helpfull . I will be a member the rest of my life ,
Wonderful Credit Union they work with you so much and make sure they take care of you. The manager Kyle Pikaart is an amazing manager and he will make sure he can do everything to keep you happy! I highly recommend this credit union!!
I absolutely cannot believe the terrible experience I had with Jennifer R. I was only trying to find out more information on a specific service but, because I wasn’t interested in the services she wanted me to sign up for, she was extremely …
This place has been awesome to use. I’ve had a vehicle loan through them for over a year now and have had nothing but a great experience. Fast, friendly and great service!
This is not a real credit union. They charge a fee for anything and everything they can. They also send you solicitation via mail, even when you call and ask them to stop! Can’t wait to tell these fools GOOD BYE! This is a bank. I’ve dealt with a lot of banks and credit unions in the last 19 years. Never again with this one!
I have been dealing with First United for a couple years now and multiple loans. Greg and Philip are top notch guys. Always willing to do whatever it takes to help me close my deals (even when the dealerships makes it difficult lol). …
This was a great place for my daughter to get her Frist car loan Brendan is a really nice guy I would recommend him to any one who may need to get a loan I feel they have the best program thier are so many programs to make sure you or your …
I am so thankful for the help I received. I was able to get a loan so I could get a car that my family needed. My loan officer was awesome!!! Philip helped me each step of the way. Thank you!!
Excellent customer service! Was referred here by another bank. I worked with both Greg and Phillip. Phillip processed and approved my personal loan within 24 hours! He was always curteous and prompt with his communication. I will be …
I am a one year member of FUCU and had unexpected emergency surgery, which placed my family into financial difficulty. Working with Kyle Pikaart was incredible!! He was kind, compassionate, professional and understanding. He truly made me …
Amazing service! Excellent attention from every staff member I encountered. I was able to get a auto loan in a day. Kobie was awesome, helpful, and fun! He really helped to set my mind at ease throughout the whole process. He really went above and beyond!!
We have been with First United for many years now. I absolutely love the people that work there. Especially Alejandro Cruz. He has helped us so much and gone way above and beyond helping. I would recommend him to everyone. He took it upon …
Applied for a car loan at 3 pm had the car at 5pm. Awesome people working here, moved all my accounts here from a much larger financial institution, including my business accounts, about three years ago. Couldn’t be happier with the decision. Everyone there is so helpful and the rates are the best!
First United Credit Union has done right by me since the first day I walked through the door. My friend suggested that I go to them and get away from the big banks. I couldn’t be more happy. Through their suggestions and products my score …
I love First United! The customer service is over the top, and it’s wonderful to walk in the building, and all the employees know you by name. They really care about you, and I highly recommend this Credit Union!!
Absolutely a pleasure to do business with this bank. Everyone is so accommodating and helpful. I called about a car loan and was driving the next day in my new car. Such efficiency and speed! I highly recommend calling Greg today for any of your loan needs. Best loan officer at the best bank in Michigan!!!
I had a great experience at First United Credit Union. Brendan was wonderful. He explained things very well to my understanding. Awesome credit union!!! Lots of opportunities.
I’ve been searching for months to find the right credit union to finance me for my new vehicle! These guys are amazing, very helpful and friendly.
First United Credit Union is amazing!! Philip Jacques is my loan officers and he helps me so much. He understands what I want and need and helps me make it happen. It’s easy to work with the entire team here: they are never pushy or rude. If your looking for a great Credit Union for a loan or just to bank with definitely choose them!
Alejandro at FUCU has been so helpful. We did a lot of refinancing and new loans recently and he has gone above and beyond for us. He is very timely, precise, and friendly. He didn’t hesitate to get our applications processed and answer all …
I love my credit union. Everytime I walk in, I am greeted by name, one person even knows my account number. The one time I had a bad experience, the branch manager handled it promptly and was calling me before I was a block away. Brendan, …
I love this credit union. They are always welcoming and happy to see you when you walk in. I especially appreciate our loan officer Philip who was extremely helpful and genuinely excited to help us get the loan we needed. He went through …
I went in here for a small car loan and was helped by Kyle. He was a nice, and respectful gentleman who was able to answer all my questions and concerns with the process. I was in a rush as I had a trip coming up the same day and we was …
With no later hours it’s impossible to get there if you have a 9-5 job. I got there 5 minutes to close and they were already closed and would not assist me. No Saturday morning hours is a real miss for them. Friendly service if you can make it in!
I’m in here about once a day between work and my personal accounts with them and no matter which staff member is taking care of you, you’re going to be well taken care of. Everyone who works here is are all friendly, attentive, and …
Got a few loans through FUCU pretty good service but Kevin is one of the loan officers there and he has definitely gone above and beyond for me. Helping me out through any issues I may have and really looking out for me. If you need a loan I would definitely go through FirstUnitedCU ask for KEVIN!!!! He’s the man!!
Best darn bank there is. Very polite, very understanding. The people there have made my life so much easier and better. First United Signed on a truck for my business and gave me a loan with a incredible interest rate. I work with Brendan. …
Kevin Davis has a positive attitude and keeps his word delivering action to his customer. He is a good asset to the company that I have seen in a while at this credit union. Thanks
I had the pleasure of working with Kevin D. for my auto loan. He is one of the best financial coaches I could have found! He has a plan for my future and I am really looking forward to working with him in the future! This one is for you, Kevin…you da bomb dot com!
Started the loan process for a vehicle here. Dealt with a lady named Jennifer Rosenberg (not sure on that last name but sound close) extremely rude and condescending. I’m very thankful I was able to take my business elsewhere. With a 785 …
Love working with this CU! I have had several interactions over the years, this was the best! Brandon, Greg, and Alex are World class, and really care. The whole staff was awesome my first time in the branch. Great rates, awesome people, and quick turn around.
I’ve had a car loan with First United for over a year now. I also started banking here and it has been great. Customers service is always nice and very helpful. I recently opened a credit card through them and was very pleased with how smooth everything went.
35 year Member , Alex has completed two loans for me recently. Of all the officers I have worked with, He is the best loan officer that I have had the pleasure of working with. He is very responsive and very thorough in his work. I had some …
Just want to give a shout out to Brandon for making it easy to get my auto loan ! You made the process easy which I appreciate! You saved me a lot of money giving a better deal than was offered ! Thank you also for helping navigate through the process there and at dealership! You were beyond helpful! Thank you!
I had a great experience working with Brandon at First United Credit union. This was by far the easiest, and best experience I have had working with a Credit union with my needs. I would definitely recommend this Branch, and if needing …
They say they are a credit union but think they are really a predetory lender. Had a car loan there, one week they were telling me the whole balance was due, then that I was behind, then (no joke here) the next week repossessed the car. All …
This bank has been nothing but AMAZING!!! I have had a hard time in the past finding a bank that I feel like I can trust and the staff has my best interests in mind. Brandon in particular has been more than helpful, kind and super …
I had a loan with them but everyone in the bank with a exemption to a few are just better than anyone they lay eyes on. And if you read this and think its a assumption… don’t come off that way. But they oulled money out of my account one …
I have been banking with them for 6-7 years now and by far the most amazing credit union I’ve ever had very very friendly and quick response to any question I may have. Great job to all of the staff!! Five star all the way
Brandon Sabin help me and my wife refinance. He listened to and was very responsive to what we were looking for. I would recommend First United Credit Union to anyone looking to refinance or even bank with them. Thanks for all your help.