Southwest General Hospital

Texas Vista Medical Center

Southwest General Health Center has been a proud provider of exemplary medical services in Middleburg Heights since 1920. We serve the Greater … See more

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Southwest General Hospital Reviews ( 250 )

  1. worst hospital. apparently they have doctors there that are not part of staff and are not contracted with them to read x-rays. You will be billed separately by the hospital and these independent doctors. They do not communicate with each …

  2. I went into Texas Vista November 21st thru Nov 24. I had emergency gallbladder removal surgery. Everything went fine with the surgery. My stay at the hospital was great. It wasn’t until a week later when the glue & sutures started to come …

  3. I would like to thank the staff from PAC ICU for there outstanding work and compassion for the family, as my son is in critical condition they have been 100% by his side assistance in any way possible to help him, especially Magon, …

  4. STAY AWAY FROM THIS HOSPITAL!!! As everyone else is saying, the nurses ignore you. I’m here with my sister at the moment and I had to go up to the nurses station to ask questions. She was busy on her cell for a good minute or two before she …

  5. The doctors and nurses were good. We were in San Antonio for a cart race for my son he got in an accident so I took him to the hospital.But if you go to this hospital and you need x-rays the x-ray department is ran by a different company …

  6. was not satisfied. i got a stat order to go get a sonogram. i was there for almost 3 hours. i waited for about an hour and a half to get seen on a STAT order and i had to go tell the front desk and they had to call them so i could finally …

  7. Not organized at all had my son seen hrar for mental break down and they didnt evaluate him long enough didnt even keep him for a day and send him home with any help at all do to a misunderstanding my son came home with danger of hurting himself or others.

  8. We had an outstanding experience at Southwest General. The care provided my husband from the ER through surgery to put a stint in his heart was excellent. Doctors and nurses were professional, caring, and took the time to explain his procedure and answer my questions completely.

  9. My husband just left there last night, was summited for suicidal thoughts while under alcohol and drugs. He said they put him in a room with others like him and no nurse came to his aid he suffers from depression and anxiety he said they …

  10. This place needs to be shut down i went into the emergency room trying to get medical attention for a severe injury. Doctor Timothy Newton comes in the room didn’t even check my injury just tried to give me antibiotics and send me away he …

  11. Words can’t explain how infuriated and speechless I am to attend a HOSPITAL with such unsanitary and careless acts. On May 10, I rushed my two year old son to the ER for a open puncture wound to the head. With already being overwhelmed …

  12. I was taken here by ems and my whole visit in er I was never given a call light. Staff is rude and made me feel like I was there wasting there time. On floor 3rd Tele my experience was very bad..I really don’t know how this hospital …

  13. I’m currently here right now and it is the worst hospital I’ve ever been to. The nurses are the WORST. One nurse in particular, named Lela? She told me I had to leave as soon as I got back there What the hell? . (It’s 1:41 pm so it’s not …

  14. What ever you do, do not go this hospital, if you want to come out well. The staff are rude, if you all don’t want to work there find another occupation. I think they should let go of all staff there and hire new ones that are more caring …

  15. Hopefully it’s not a dire situation otherwise drive to another ER. Hospital is completely disgusting and staff do not have good manners. My daughter was having asthma attack I was still left to wait in waiting room for huge amount of time. …

  16. Outstanding surgical staff and surg unit! We were there for two separate surgeries in less than 3 months. We were treated with care and respect! Rooms were clean. Nursing staff was wonderful to us! Special kudos to the Nursing director on the 2nd floor surg recovery unit and Sam and Charlie! You are the best!!

  17. I had my first experience with this hospital on March 23rd, 2017. From the point of check in, registration, lab work, to preoperative, intra operative care, as well as post operative care, and discharge I was shown nothing but respect as a …

  18. I do not recommend anyone to go to this hospital. I visited my dad, 52, at this hospital because he was complaining about constant spasms in his arm due to his medication. When I asked the doctor about his heart and kidneys she couldn’t …

  19. I am currently in my 9th month of pregnancy with my 5th child and I have never loved a hospital or doctor as much I love dr. Blackmon! He really cares for his patients and their health is actually important as well as a priority to him. I couldn’t ask for a better doctor. !

  20. From admission to the time I left the hospital. The whole staff was friendly, informative and very helpful. I had surgery, and everything went really smooth, nurses are amazing here and super friendly. Thank you!

  21. I visited the ER at Southwest and was a little nervous because I was in pain after a mountain biking accident! The staff was amazing! JJ, Giselle, Leroy and Craig were amazing. They were friendly and caring. I couldn’t have asked for a better experience…. love them.

  22. I wanted to thank the Drs. and nurses I had a wonderful experience, until I went for a second visit, no doctors informing you of what is going on and strange and saying I had stuff I didn’t have. Never will go back cardio cleared me but ER …

  23. Y’all couldn’t help me with my problem your service was was mediocre and You released me when I have no vision to drive and do anything I could have had an accident instead of finding me a ride or anything

  24. This hospital was a great experience they we’re fast and very helpful on everything on their end. The staff and doctors were so informative on my situation and very knowledgeable about my injuries, they made sure I was comfortable and …

  25. Went and had surgery on Wednesday, 28th. From the beginning to the end….nothing but great service. Seriously. We are from North TX and came here. The check in desk, lab techs, prep nurse, PA asst, surgeon, and post nurses and techs!!! …

  26. I came into the Emergency Room for my chest pain. It turns out I had a bad gallbladder. The facility is old, but the staff was very good and helpful. I was diagnosed quickly and had surgery the following day. The surgical staff was amazing as well. I would absolutely recommend this hospital.

  27. Everyone I encountered were friendly, knowledgeable and eager to answer questions.
    It was time-consuming but it was necessary for the treatment I received. Overall a great experience for being in the emergency room.

  28. It seems like they are constantly understaffed, it takes over 30 mins when you hit the call light for someone to answer, when they do answer most of the time you get “I’ll be right back” and see them maybe after an hour. The night shift is …

  29. My husband was rushed to the ER. First call.I get is from the paramedics got my husband name wrong. After the fact he has a nasty bruise from where they missed his vein. Husband said attended to him quickly. Was given pain medication. No …

  30. My sister went to the emergency room this week because her husband found her unconscious on the floor when he got home from work on her belly( she is 27 weeks pregnant). We had been there at the hospital for an hour and had heard nothing …

  31. Took my husband into the ER 2/10/19 and was pleasantly surprised! Since it was a Sunday our PCP was not open and he had a abscess on his elbow that was extremely painful. We were checked in, vitals taken, examined, labs, treated, and D/C’d …

  32. I’m grateful for the doctors and nurses who worked many hours to save my life, and of course the man upstairs was a big part of it. I wasn’t too comfortable with all the blood draws, especially the ones who missed my veins. My life is …

  33. This is the worst hospital to ever go to. Yes I understand that there Is lots of sick patients. But I was there 2 days with no food or water before transfer. Not even no information given thru the time.

  34. Very good experience for day surgery at SW General today for day surgery. Check in was quick and efficient with a friendly lady and walk us to the waiting room. With in a minute I was put in a (room) not curtains but walls on both side. The …

  35. Poor very poor staffing, the waiting to get seen was five hours the Doctor was with me in the room for 5 minutes they send me home with a lot of pain n an antibiotic not knowing what I had because I showed no signs of infection in urine …

  36. There were only two doctors that actually made me feel comfortable which was the lady who walked me to the operating room for my csection and the one who did my epidural. …

  37. I am so very saddened at being lied to more than once from this place. No one told me I would be billed more than once…and not just that. I feel it’s unfair I get billed so much for when I spent most of my time in a chair both in the …

  38. I recently had Bariatric surgery here that included an overnight stay in the hospital. This was my 11th surgery and far away from my home and I was a bit nervous. No need for nerves as they gave me the best care and were so kind and …

  39. I would like to thank southwest memorial for taking care of my wife and treating my whole family with kindness and respect through these trying times. My heartfelt thanks go out to the brave and wonderful nurses regina and Laura who were so …

  40. Took my child here last night… Front desk lady was extremely nice and the gentleman who took our information was awesome. Fnp Garcia was great. He was very help and genuinely concerned for my child. You can tell he cares about his field of work. Overall we felt comfortable and happy with our visit.

  41. Had to call hospitals to confirm my surgery is still scheduled. Lack of communication with hospital registration office and Physicians office. Was told day of surgery, hospital has not crutches and ask do I have some at home. REALLY! I had nothing at home.

  42. I just had spinal fushion done on monday morning. So i must say from the time i walked through the doors of this hospital i was treated with so much care. I must say i stayed on the second floor and all my nurses treated me so good. They …

  43. i stayed 4 days & lemme tell y’all … the most AMAZING nurses ! they’re so sweet & made me feel at home . they were also so gentle with my baby & im definitely going back to deliver my future babies lol

  44. My uncle was discharged from this hospital unable to walk and no next of kin was notified. He was sent in a taxi to be dropped off not even ensuring that he would be properly cared for. He was waiting in the ER for 2 days only to be …

  45. Southwest Hospital is the place to go when you think you need urgent help. With all the coronavirus hesitation, I was received with hospitality and prudence; they gave me enough to express my situation; they treated me with love and …

  46. My father in law was taken to this hospital when he was having trouble breathing after testing positive for Covid. Ever since he was admitted, on the 11th of January, we have not spoken to one kind nurse that can answer any of our …

  47. Please if you care about your loved ones or yourself do not ever ever go there unless you want to die then you can go to Texas Vista medical formerly known as Southwest general my mom went because her sugar was really high and she had a …

  48. I can honestly tell you…..STAY OUT of this hospital!
    If the system here would give me the option to rate them -5, I would! …

  49. Everyone was friendly and professional . It was well organized and I was very impressed by the speed in which our case was handled. Dr Kumer was outstanding and we could not have been any happier with him or the staff that attended to us.

  50. Apparently, during a code blue in the ER- all staff including security is unavailable. I was asked by the social worker to pick up a friend 3 hours ago. Due to staff being “on the code blue” no one can walk the patient out. …

  51. Really satisfied with my visit to ER yesterday evening! The nurse who discharged me was very professional and i appreciate her helping me by giving me resources to get my prescriptions since i can’t find a decent Psychiatrist who accepts Medicaid. And i seen how professional she was with other patients including me.

  52. Don’t even bother I went for a infection on my arm that had mersa and possibility of getting sepsis and blood infection I waited from 5pm all way till 11:30 pm and only got my vitals taken hour and half after got there. Online it said wait …

  53. I dont understand the bad reviews at all. This is probably the best hospital I have ever been in. Nurses and doctors are all excellent, friendly, and sincerely caring! They went out of their way to make sure my husband was comfortable as he stayed there with me. I would totally trust these people with my life!

  54. A million thanks to All the staff treated me with Respect and dignity. Wait time was fast and the staff was cencerly concerned for my well being. I really appreciated all the Doctor’s and nurses who helped me. They gave me answers and …

  55. Thank you for taking good care of me after my Rotor Cuff Surgery on January 7th. Dr. Elliot Clemence did a great job. Staff in recovery room were excellent and took great care of me. Again thank you for your help and service on my out patient care. God bless you all 🙏🙏🙏🥰🥰🥰👍👍👍🙋‍♀️🙋‍♀️🙋‍♀️ …

  56. I am pregnant and I went to the hospital because I was having really bad pains in my stomach like very bad pain and the people at the hospital acted like they didn’t even care took them four hours to come back into the room to say my baby …

  57. My husband is a cancer/chemo patient. While visiting family in San Antonio, we realized he was in need of care that couldn’t wait until we returned home to the Dallas area. Many thanks to the caring ER nurses and doctor who took good care of him and made us feel like we were home.

  58. Went for X-ray, the staff checking in was friendly, and helpful. The time I spent checking in was minimal, they even escorted me where I needed to go. The Technicians in Radiology were also friendly, making sure I was comfortable during the process.

  59. Oh My God! This place is fanominal and the nurses and staff are just wonderful and amazing. They truly understand what you are going through and look to give you the birth experience ever. They listen and act beautifully to whatever you …

  60. This was the most horrible experience I’ve ever had in a hospital ER! The nurses were very unfriendly and the male nurse/PA/most certainly not a doctor, didn’t even introduce himself when he came into my room…I was there due to chest pain …

  61. I went to the emergency room for some pain from my pregnancy and they didn’t have the care that I needed there but they still did everything they could to help me before they transferred me to another hospital that did have the help I needed. Great staff as well very nice people.

  62. Very Unprofessional nurses and staff look like they were in training and just standing around. If I had a choice I WILL NOT PUT NO STARS BUT DOESN’T GIVE ME A OPTION NEED AT LEAST ONE TO POST😡🤬 …

  63. Best place to have your baby 🍼💖 these nurses go above and beyond exspecially nurse Gina they’ll do there best to educate you .and just all in all go above and beyond …

  64. EDIT**** I just got back from another hospital and found out I have gallstones from an ultrasound (which was never done at this hospital, even though I complained of pain In that area). So this hospital never checked anything and didn’t …

  65. Horrible experience . Nurses are Rude and they rather go and check their phone instead of checking on patients. We asked multiple times to see a doctor and the nurse said she called him but she never did. If the patient need some procedure …

  66. I went to the birthing center. After having swelling in my feet,legs, ankles and sharpe pains running up both my legs the wait in the waiting was normal for a hospital well actually less then I expected. I was prepared for a 2 hour wait but …

  67. My mom stayed here after surgery and it was great. All the staff were amazing and super helpful. The doctors were great and even the food wasn’t too bad she said. (Although the coffee needed work she says). The parts of the hospital we were in were clean which is highly important. Thanks for helping my mom.

  68. This is My GO TO hospital for the Past 14years.
    (Southwest General Hospital). It did take forever Sometimes But It’s The Only Place I actually Trust! All these Changes going on with it now being ‘Texas …

  69. It was terrible I had to remind the nurses to give me the IV before the CT scan.. then when I was there a few hours. They lost one of the girls blood work and she was in the same doctor told her check right now for some pain medicine three …

  70. Kudos to RN Michael who took care of my son Ronny in ICU 16 on Sept 27 through October 2020. Wish I could get in contact with him to let him know Ronny is home, walking, eating and resting and almost doing the things he did before he went …

  71. Waiting time to be seen is extremely quick, the doctor and nurses all do a great job here. Thank you for helping me feel better and the nurse I got was always making sure I was fine.

  72. I had four major surgeries in one day and the doctors sent me home I had problems and nobody would assist me. The emergency room doctor understood what I was going through treated me for pain there and tried to send me home with some thing …

  73. It’s sad really because THE BEST doctor ever works here, a lot of great drs really, and the daytime nurses are really amazing, they make you a priority, and make you feel truly cared about. All these GREAT employees, that you really grow …

  74. Honestly have no idea why this hospital has two star reviews. I had surgery here on July24th. I showed up at 6:30am, they immediately registered me and sent me to surgery prep. My surgeon even came in to say hi and shared my excitement in …

  75. I went to Labor and delivery triage the other day because I was having contractions. The nurses their are very rude, and one of them didn’t even use gloves to put my IV in. I just wanted to leave but the last nurse made me stay until she …

  76. Very rude doctors and nurses. Never have I ever liked this hospital it will never change. You can put a whole new staff change the interior and it will always be the same. Poor poor service. You would think during a pandemic they would …

  77. I had a very pleasant experience being my first hospital stay. I didn’t know what to expect. The nursing staff were very good kind and considerate and I enjoyed my stay if I can see that. Job well done. You’ll really know what you’re doing. God bless y’all.

  78. nurses went beyond expectation surgeons performing emergency surgery literally saved my life kitchen staff housekeeping even security made my stay comfortable and satisfying better than Southwest general that’s for sure

  79. First it took a day to get a room. Then it took a week to get my blood sugar under 250. It got to 205 snd they discharged me. They didn’t send or give me any if the diabetes prescriptions. I called and told them that snd they said I had to …

  80. Terrible horrific service they poked me multiple times becuse they couldn’t “find my vein” when I never had a issue with that before in the past and it hurt so bad they didn’t even care and a paramedic poked my wrist when there wasn’t …

  81. I was treated in the emergency room for a UTI. I am an elderly disabled woman with diabetes. Once it was determined I could be released I was told to go. I explained I was brought in by EMS and did not have shoes or my walker. I told the …

  82. They acted quickly and promptly. They actually cared. I was in the hospital for 4 nights and the nursing staff was amazing. I could have gone anywhere else easily but I’m glad I chose Texas Vista formerly known as Southwest General. I don’t ever have to be in a hospital again but if I am I will come here first.

  83. Thank you for saving my mommy life I also want to thank the doctors and nurses who took care of her I really appreciate that a lot

  84. I was scheduled for surgery on 12/26 and once they told me it would be at this hospital I was so scared due to the horror stories I’ve heard. However my experience was awesome! My nurses were very nice every single one made sure I was …

  85. I came in with a cut on my finger and needed stiches they we’re really nice great fast service with in about 35 minutes I was in and out definitely recommend 👍 …

  86. The people in the radiology department. Cesar Javier and Greg were excellent! The nurses were very attentive and informative anytime I had a question. I was very impressed by their level of care and professional manner

  87. I had an outpatient surgery done yesterday and everything went well. The nurses (especially Martha) were caring, and very knowledgeable. The staff answered our questions and were way to work with!

  88. This hospital is the most unprofessional medical establishments I have encountered. My mother was transported there by EMS on a Saturday night. The hospital billing clerk came to collect her insurance co-payment while she was still in her …

  89. So I was very skeptical and worried, In the past we had not had very good experiences with Southwest General. Texas Visa Medical Center was probably my smoothest hospital visit! The nurses were fantastic! Dr. Blackmon is great and not to …

  90. Overall, the direct care staff do an excellent job at ensuring you are happy. My downside was the central schedulers. I tried for 1 month to get an mri on my knee. After three conversations with them, I was informed it was not approved by …

  91. Worse hospital in general labor and delivery and post partum were the worst!!! The wait times are redicoulous and Most of the nurses are very rude and bad at doing their job! I had 5 kids in this hospital and not one stay or visit in this …

  92. The staff were very friendly and helpful. We took my father in law to have surgery and he was also very satisfied with his treatment and care. The only thing I will point out is that there is a need of Spanish interpretors for communication. But over all it was a very positive experience.

  93. Went in with COVID symptoms and pain. Staff practiced precautions but still attended to me quickly. Doctor explained what he saw on my xrays. Was later attended by an awesome male nurse that took the time to search and provide an …

  94. From the time I got there to the time I left all the staff were very helpful and attentive to my needs and wants. The food was amazing, the nurses were super nice at all hours and even supportive of my needs and wants there. I would definitely recommend this facility anyone wanting to feel at home and welcomed.

  95. I had surgery scheduled this week. Truthfully I was so scared. The staff: surgeons, nurses, anesthesiologist, phlebotomy, X-ray etc. were all so kind, comforting and professional. From the time of admission to the time I was discharged, I …

  96. I had to go to the ER this past week. I was met by the Unit clerk. She was so nice. My nurses Jenna and Maribel were both amazing. Dr Hamilton was also great. I received excellent, professional and punctual care. I had a CT scan. The X-ray …

  97. I have no choice in the hospita) l the ambulance takes me. I go to the closest to my house per ems rules.
    My nurse that wS assigned this last visit was very contradictive, and rude and …

  98. I had my daughter here at this hospital ,and my experience was amazing. I’m a first time mom btw. 👣💗 I have heard ,and saw so many bad reviews but decided to give this hospital a shot. The nurses were super nice the nurse I absolutely loved …

  99. I was brought to the ER here by ambulance where I spent several hours on 26 December 2021. The EMTs and nurses were amazing. Unfortunately my wife couldn’t be with me because of COVID. She had been texting me while I was out of it, and when …

  100. Great experience I was seen very quick I didn’t have to wait. The Doctor Martha Hughes was very knowledgeable about giving me information regarding my consultation. Highly recommended.

  101. I am sorry to say that I was giving the wrong diagnosed of ammonia need antibiotic given to me to take gave me more chest pain so I stopped taking it felt better my problem was I had fluid around my heart needed surgery to drain it thank you

  102. This place was awesome. I went in last Sunday on the 13.they treated me very good. I was very impressed with the love an care the staff gave me.i went in with a hurt knee the took care of the pain very well and got me in and out pretty …

  103. Let me be very clear, I have had a number of surgeries in my life time. Never had I experienced the following: I went for out-patient back surgery. The nursing care was good up until the anesthesiologist came in. He introduced himself as …

  104. When I was admitted to the ER with a pulse of 194, you all were wonderful, professional and answered my questions promptly. I never had a great group of people who were concerned with me as a person. You all rocked

  105. My girlfriend went in with her water broke and she had an emergency c section everything went good and the staff was extremely nice and helpful from the nurses to the nicu staff to the front desk staff .

  106. My boyfriend is deaf never asked if we needed an interpreter. No vitals were taken on my him. Lack of communication between Drs & nursing staff. Takes to long in waiting room to get released also have to remind staff if paperwork is ready.

  107. I had an amazing experience delivering my first baby at The Birth Place- Southwest General. All the nurses were extremely amazing! They are all so patient and kind. And I couldnt trust a better doctor than Dr. Appiah. I will definitely be returning for any future pregnancies.

  108. I was very impressed with the staff, they were nice, caring, informative and professional and took good care of me before, during and after the surgery , the nurses, anesthesiologist and doctors did a great job and helped my son and myself …

  109. Had been to this er 7 years ago & was very disappointed but now it has improved 110%. Such professional medical attention. Everyone was so overwhelming attentive & empathetic.

  110. Waited an hour just to be registered. After a 5 minute registration went for my scan that was not suppose to take more than a few minutes. After waiting 15 minutes, I was told that an emergency had come in and my 5 minute scan would be …

  111. I went to this ER because it’s not too far from my house, I cracked my tooth and I was in need of an antibiotic and some ibuprofen… I was given Meloxicam and sent on my way. Needless to say, I ended up going to University ER and I was …

  112. I would give the hospital 0 stars if I could. If you are black go somewhere that you will not be discriminated because the color of your skin. I came in hurting At 2 am and they immediately assumed I was on drugs. The hospital is not clean …

  113. I waited for 3hrs for an x-ray results and nothing everyone was too busy talking everyone else was entering after me and leaving before me. Oh no I was so mad i walk out and was made front off they were laughing about me who does that. This …

  114. Horrible hospital. Worst hospital ever! My mother went in Wednesday and expressed today (Friday) that she just finally got a pillow and blanket. Her room was dirty and there was an old bus pass in her bed pan bucket with her toiletries. I …

  115. Very unprofessional and inattentive staff!!! First time I have this bad experience from staff working on February 1, 2022 at 12 am. Don’t bring your child because the first thing a nurse told me was “this is not a pediatric emergency”, …

  116. Worst experience of my life my first C-section and I thought it would’ve gone so different. No liability whatsoever. Miscommunication all around, Nurses kept dropping the ball in between shifts. Didn’t feel like mine or my sons needs were …

  117. I was there for a mental evaluation they gave me the wrong diagnosis wrong medicines and the nurse practitioner doctor Seely told me she hoped i got my kids taken away because I wasn’t going to get the rehab help I needed absolutely …

  118. It was a horrible experience I had went to ER yeah they see you quickly they call me and starting triage at the same time a PA saw me ask was wrong and then left they took me to another waiting room took my blood hook up to IV then a CT …

  119. The people who work there are friendly and they have heart with there patients. I’ve been in and out of there and the nurses are so nice. I love one there her name is Chill and she is the kindest person I know. I just wish other hospitals …

  120. I like to gift a good review on Tiffany my nurse she was a real good nurse to me and my baby and my mom she would help us with everything that we needed to do thank you Tiffany we love you and hope you have a great day and a blessed day

  121. if I could give this place zero stars then I would. I was at this hospital because I was experiencing some very bad health issues. When I arrived, instead of seeing a doctor immediately, I was placed in a wheelchair and left in some waiting …

  122. During my recent 1 week stay, I found the hospital clean and the staff very attentive, caring and compassionate. Doctors, nurses, assistants, the Floor personnel including housekeeping all went above and beyond to insure my condition and …

  123. It’s been great here there not judgmental they have the vest nurses in the labor and delivery and they have been making sure me and baby are doing good considering it’s to early to have my baby anyways! Thank you guys I really appreciate it!

  124. Worst hospital I have ever dealt with! Staff was rude with the exception of 1 nurse. They ran a ton of test and didn’t give results. left me in a room with no call button for HOURS never checking even when the monitors were going crazy. …

  125. All my needs and concerns were met even before I asked about them. I highly recommend this hospital. The staff were amazing from the time I walked through the door and I was greeted, signed in, taking up to the operating room. Until I walked out after surgery. I could not ask for better experience.

  126. As soon as I pulled up in at the emergency entrance I was asked if I needed help. The nurse that was leaving quickly asked me if she could help in any way being that I couldn’t walk and was holding on to the car for support. I asked her if …

  127. Dr Newsom was very compassionate but there was another dr in the emergency room who was not nice. He questioned me why was I there. The X-ray technician was kind and compassionate also, and the other staff were nice. They diagnosed me with …

  128. ER representative Dan Rodriguez made my visit as difficult as possible.. I Flippin hate that place.. All because of that one person. Dan Rodriguez ER representative for Texas Vista Med Ctr..

  129. My son was admitted to Texas Vista to have surgery to remove his left little toe and also part of his big to on his right foot. The staff is terrible- Doctors not letting patients know what is going on. No 2 doctors knows what the other …

  130. This hospital is the absolute worst I have ever been to. Aside from being dirty, run down and some areas literally falling apart, they are extremely inattentive and even negligent. I went here not of my own choice twice in December with …

  131. Took my father in law in for a procedure and had outstanding medical care from Martha in outpatient surgery. I’ve always been a big one for offering excellent customer service myself and don’t find this level of service very often. Thank …

  132. Worst experience ever all the nurses and doctors just sit there laughing and conversating like they have no work to do while all the patients sit in the hallways or alone in the er rooms waiting hours and I mean 10-12 hours for anything to be done !!!!

  133. I had Dr folley deliver my baby.Nd Deb,was an awesome nurse ,christian,Nickey,Gabe from NICU,hector with , perlita they were all so wonderful and nice and very helpful I wish I can go to more ER’S and have this wonderful experience.because …

  134. Loved how on top the team was here..Since my daughter first walked in she was welcome with open arms ready to be taken care of.They were on time with everything even when delivery shifted and a emergency csection was needed ..They were so …

  135. March 7, 2022 Me and my wife came in to do lab tests for my son who is 6 days old at 10:45am (went to test for Jaundice levels), the Lab tech had to draw blood twice on him. First time she said it wasn’t a good sample, so she did it a …

  136. Nurse was very helpful & never left my side got her job done how it should be Done , made sure everything was okay made my labor seem faster and made sure I felt safe into going into labor ,

  137. Waited 7 hours for a doctor they said was on lunch from 12 til 4 then to be told they don’t do any eye care all the while and small baby who could not breathe had got no attention at all I was seen before the baby who was there way longer …

  138. I haven’t been in this hospital in a very long time, but walking in the lobby it felt very cool, not like before it was so hot in there you were breaking a sweat. I actually sat there waiting for my family usually I would sit im my car bc it was too hot in there.

  139. Nurse Sara and nurse Kristen have been extremely helpful and caring with my daughter. I couldn’t ask for better nurses. They are so awesome here thank you for making my daughter so comfortable

  140. my sister recently had her baby there at the birth place and we ALL had a marvelous experience. all the LND staff were not only extremely kind, but very attentive to my sister. the charge named penny along with molly, natalie, sarah and …

  141. This was the worst care I have ever received at any medical place. My food was always cold the medical staff didn’t care about any of my needs. The only time I saw any of them was to take vitals twice a day or to bring cold food. I could …

  142. Not a very pleasant experience… the doctor didn’t even know my water had already broken and he stuck the tools in me over and over. My baby came out with scratches and a hole on her head and the nurse was trying to cover the babies head …

  143. ONE OF THE WORST HOSPITALS I HAVE EVER BEEN TO!!! I would give 0 stars if I could. My mom has stage 3 cancer and recently finished her chemo treatments 3 weeks ago but the day before yesterday she started having a small seizure that came …

  144. The crew that took me in at the ER desk was friendly, thoughtful and relieved my anxiety. The dr that assisted and put in my stitches was friendly and thorough, but could tell he was tired. He left right after sewing me up. Returning to …

  145. Went in the Emergency for the first time and the front receptionist was very kind… but wow the people that take your vitals are extremely rude. Especially the lady with blonde/silverish hair. I mean, I get it’s the emergency but have some …

  146. I wish I could give NEGATIVE stars. Most horrible place and worst experience I have ever encountered in my life. I was left to bleed out in the lobby when I had my miscarriage. I was in so much pain and bleeding everywhere and they couldn’t …

  147. I was hesitant to deliver my son here at first, but I’m really glad I decided to have him here! Jade and Sandra in labor and delivery were awesome. They took good care of me l, helped with coaching and gave encouragement throughout my whole …

  148. Joe & frank RN’s from the er were AMAZING they were very nice and helpful to me I’m greatful and very appreciative for amazing nurses like them that go above and beyond thank you for your amazing service on taking care people the best you …

  149. It was a good stay everything change, from when I was there back in 2015-2017 but clean building….
    Jade Rn And Flor Rn Labor and delivery were the best they treated me and my mom …

  150. This past weekend I was in the ER. The entire staff was so busy because all the hospitals in the city were on diversion, meaning they were the only ones accepting ambulances in the ENTIRE city! The Nurses especially did their best at …

  151. Unfortunately I don’t think the same when there’s no info about my son I need to find out about him and there is no info comongnd forward there a hospital bad and bad services

  152. Remember to who ever saying that the hospital is no good are the people that work there are the ones that making hospital look bad…if you don’t complain there never going to know that they’re mistreating you or not doing their job so you …

  153. My daughter was admitted into this hospital to deliver my grandson the staff are rude don’t communicate with the family when I brought her into the birth place we were told to wait for 45 minutes and we been waiting for about 5 hours before …

  154. My son had an ORIF done on 6/30 with Dr. Alexander Kreines. The pre-operative staff was great and very attentive. They kept us informed of what to expect from the surgery. The surgery was scheduled for 12 and he did not go back until 1 pm. …

  155. Delivered my first born here 7/12/22 and it was an amazing experience just to top it off nurses Molly & Abby are wonderful was always there when I needed them ! I was glad they were there to help deliver my baby . Director Penny was amazing …

  156. Went in for a job interview and was surprised to see the front lobby had been remodeled. The front desk lady was busy but still tended to me and was very kind! I also had found myself on the wrong side of the hospital, but a kind gentleman …

  157. I feel as if they just took the information I gave them and went with it, without really finding out what was wrong with me. I left the ER still in pain. But I will say the nurses were amazing, every staff I encountered was amazing to me! I …

  158. I reported to the Emergency Room August 17, 2022 with abdominal pain that wouldn’t subside and was becoming more acute over time. Turned out I had appendicitis and needed surgery. The entire staff assigned to me has been excellent in …

  159. The nurses were incredible ! Mrs flor was one of the best nurses I’ve had made me feel comfortable she was on top of everything let know a little about her and just was so amazing ! I would recommend having your baby here took good care of my baby and showed me a couple tips or to raising a baby 💜 …

  160. While I was a patient I received excellent care from my nurse Norma during the night shift, she was understanding and knowledgeable of my procedure, she made sure my pain meds were timely ant that I was pain free. I had wonderful caring …

  161. great stay just very cold but overall good. Our Rn Beatrice was a great help for our stay very informative and helpful!!! be sure to ask for her! and take a sweater lol

  162. Kristen Was A Awesome Night Nurse Made Sure I Was Comfortable , Did Everything To Keep Me Out Of Pain . Made Me Laugh And Stay Positive During Pain . Also Made Sure Dad Was Comfortable. Awesome , Awesome Nurse . ❤❤❤

  163. I guess things are changing here. I used to not want to go here after a bad experience. I had to go because my doctor said I needed to go to the er and be seen. The nurses are very friendly this time, John I think is his name at the front, …

  164. I gave birth 21 years ago with my daughter … And now my daughter gave birth to my first Grandchild 3days ago for being a first time mom being nervous and scared they helped , guide my daughter though everything Penny/Molly/Abby/Natalie and of course Dr.Kapasi were awesome. We are extremely pleased with great services from L&D..

  165. The nurses and team at Texas Vista were incredible – Chelsea, Lauren, Grace, Mary Belle and others. We came to town for the birth of our son as part of an adoption and couldn’t have been taken care of better. Special shout-out to Tiffany …

  166. Our experience at Texas Vista was memorable. Very memorable! I freaking love the staff. From Nurses and CNAs to the sweet lady tidying up our room, I felt like family. I’m not going to lie you guys, if I wasn’t getting my tubes completely …

  167. Kristin and debb were the best. They made my experience here very comfortable from start to finish, I didn’t want their shifts to end! Great assets to this hospital.

  168. Second time giving birth here and still amazing staff !!! clean delivery room and clean postpartum room. Loved all my nurses they did everyone make sure me and baby were well taken care of and comfy ❤️

  169. I went to the ER with pains they took me in asap. Did labs and ultra sound doctor came in told me I’d need surgery and was done that day. Everyone was so caring. My nurses Norma Amanda Veronica and Senada no where so patient caring and made me feel at home.

  170. As a second time parent I was real nervous to see what unexpected things that where gonna come up during our visit to southwest general hospital as our firstborn though not at this hospital was a bit rocky. The women of southwest where …

  171. I came in for heart pain.
    I was worried that i was having a heart attack. The nurse was very kind and was reassuring that they are doing the tests needed to check. …

  172. I had outpatient labs drawn and Jordan was great! He was confident, friendly and I didn’t feel a thing. These are routine tests a couple times a year and it has always taken 3 sticks (because of the amount of blood needed). He got it all in one. 😊 …

  173. Terrible place for psychiatric care. Especially if you have Covid, they put you in a quarantine room and you only come out to use the restroom.. that’s fine except you’re not allowed to shower, brush your teeth, and have to ask to use the …

  174. I’m giving 2 stars because i did experience some amazing nurses while being in their care. They cared for the patients and were understanding. But the student psychiatrist 👨‍⚕️ I was seen by was rude. When He told me I had to stay another …

  175. Went in for leg edema to rule out a DVT post surgery. The ER admitting registration was down to one lady and she worked hard & fast to get everyone registered. I only waited 30 minutes and was quickly taken to a room. All the staff was welcoming and the experience was comforting.

  176. My experience with Texas Vista Medical center was absolutely amazing! The nurses were fast, efficient and made me feel very welcomed. Everyone was super nice and very supportive!! It was an amazing experience and I will definitely be coming back here in the future for my next baby.

  177. Thanks for taking good care of me I had an open surgery with dr blackmon I had to remove a cyst and he was honest kindly and professional helped me a lot to ordeal transcend and the staff was so kindly and Serious in their work I give this place 5 stars go there with Reassuring A-A

  178. I would rate this place negative if could, WORST EXPERIENCE MY WIFE COULD HAVE EXPERIENCED, my wife went to this emergency for severe pain due to ulcers, Dr. Steven Schauer, MD Emergency Medicine had the worst customer service and worst …

  179. My step Dad was recently hospitalized for about 2 weeks first he was in the 3 floor then in ICU, some of the family member and I were a little skeptical about this hospital because of the horrible thing we had hear, but let me tell thetreatment at this hospital was the best, the staff was phenomenal.

  180. Beatrice was such a good attentive post partum nurse, she truly was caring for my baby and I and made sure we had everything we needed to have a good start at our post partum journey

  181. I had a good experience here and have met some very friendly workers. Bea, lorraine, vanessa, mink from lab and housekeeper cheral , they have all been very helpful and respectful to me and my boyfriend. Thank you so much for this wonderful experience.

  182. Everyone did a great job especially post partum staff Clarissa Iris ms rose amanda. Labor and delivery celena jen tina dilicia sandra and my delivery nurse abigail. Everyone was great to us.

  183. Beatrice was so wonderful an helpful best nurse out their as being a first time mommy she made me feel safe help knowledge me , guide me with my first time baby an the most patient , always made sure I was good checked on me daily an most …

  184. From the time I stepped into the meeting room everyone was so helpful and made sure i was taken care of. Having been informed of this event was very helpful for me and our community. Thanks for including us today!

  185. Ms.Bea was amazing . As being first time parents and having our scares she sat there and walked us through EVERYTHING . She took her time with us and let us know we were doing good . She took care of my girlfriend and kept checking in ( …

  186. House supervisor Aimee Ainsworth sole mission is to fire and report nurses when nurses speak up and report patient complaints, negligence, errors by doctors, and other nurses who fail at their job duties. Once you file safe harbor, you will …

  187. The people are rude. Diana the triage nurse was unprofessional. Over talking someone and not letting someone explain anything. I’ve been at the Texas vista hospital, on 3 separate occasion. Every time Texas vista hospital, was rude. Different employees every time was rude. I will never go back.

  188. My daughter was transferred over to this hospital from Uvalde Tx, since Friday night to see a Neurologist. We are now Sunday and no Specialist has seen her. Bad service, old hospital, under staffed. Will be transferring to another hospital DO NOT RECOMMEND THIS HOSPITAL

  189. I had knee surgery at this hospital in 2017. They were very empathetic and professional. I was allowed to go home afterwards so, I didn’t stay in hospital care. Everything went good and I have no complaints.

  190. My daughter was in labor over 24 hours and everyone that came to her room were awesome….. They were friendly, Respectable and very Professional. They seemed like part of our family.

  191. The two fat receptionists on Friday January 6th at 3:00am we’re constantly talking about private topics and the amount of times they were flirting with the giant male nurse was uncomfortable especially because they were talking about their …

  192. my nurse TIFFANY is AMAZING !
    as my first pregnancy i came in without knowing what to expect , Tiffany made me feel welcomed & at home ! I feel as if tiffany and I known eachother our …

  193. Thank you to everyone at TVMC for taking amazing care of my family. My family mentioned housekeeping, security, dietary, nurses, techs, leadership, lab, radiology, surgery team and especially Dr. Adams, for being so kind, patient and …

  194. Great, friendly, positive staff which is a necessity when you’re in the hospital. Here from post covid effects, severe pneumonia, another hospital didn’t admit me nor do any xrays , but here, they did X-rays CAT-scans and blood work first thing and then admitted me and are taking great care if me!

  195. My visit here was awesome due to the nurses I had. They were All so Amazing & Respectful, & made my time here Great ! Especially Tiffany , Abby & Chelsea ❤️ they will be the 3 Nurses I would highly recommend to anyone each time 🙏 – Thank you Ladies for your time & care ! …

  196. I came in 2 days ago and was admitted . I have been treated with such kindness by every single staff member. Nurses, doctors even the food room order staff on the phone treated me w such patience and understanding. Being diagnosed with diabetes had me scared they were all so great meant alot to me. Thank you to the entire staff

  197. I can see from reviews that only positive reviews are acknowledged. But I’m going to leave a review, anyway. I’ve never left a review on Google and if I could, I’d leave 0 stars, in this case. …

  198. Went there today got there at 7:08 pm left the place at 11:30 at night… for a busted eye blood vessel I just went to see if anything serious was wrong with my eye. Got my vitals checked and was told to wait back in the lobby to get called …

  199. Transferring to this hospital was the absolute best decision for our family member. He received excellent care from Dr. ADams and the entire hospital staff. He underwent two surgeries while there and received superior care from the doctor, …

  200. Sharing a very frustrating experience!!! I had a couple procedures done at Texas Vista Medical Center in March 2020, when it was Southwest General Hospital. Now just two years later, I need the results of one of the tests. Neither my doctor …

  201. So horrible they treated my brother literally like a piece of garbage. They ignored him when he ask a question just cause he’s on drugs simply so sad we’re all human and people . Instead of showing A little kindness and love towards addicts …

  202. All the nurses here are awesome! Lori and Kizzy were great! They were so nice and made me feel comfortable.They seem to actually care about you and thsts what made my experience very pleasant 🙂 I will always choose this hospital over any other one in San Antonio. …

  203. Dr.dan Dan and his office is great!!! Fast and attentive. I searched for him when I found out I was pregnant again he’s up front and tell you how it is in a professional manner I wouldn’t choose any other place. …

  204. Don’t go to this hospital if you plan to have a baby they’ll leave you paralyzed for 4 days after delivery and say that your legs are just asleep then discharge you and don’t even make the effort to bring you a wheelchair they would rather …

  205. Bea was my baby’s nurse and she was extremely helpful in every way. she gave us lots of advice and little tricks like when it came to changing and feeding our new daughter. All the nurses and techs were great and made our entire process so easy and comfortable

  206. During my stay at Texas Vista medical, I was treated with much respect as I was in labor and delivery and postpartum. All the nurses where very kind especially miss Bea and Tina . I highly recommend this hospital for other pregnant woman who are looking for good doctors and nurses to take care of you and your baby during your stay.

  207. Both section of the birth place are amazing Mrs. Bea from the postpartum section was really helpful with teaching my fiancé how to properly breast feed. Overall an honest 10/10 for our experience here. They are very attentive to both of the parent as well as the newborn. Definitely coming back if we decide to have another

  208. When my family member first arrived at this hospital I had faith in the staff to not only care for my family member but to uphold a legal binding document however; they have not. Cathy in the psychiatric department is as rude as they come …

  209. Worst experience in terms of billing.
    I will never choose this hospital in future.
    I had a minor surgery / procedure in December of 2021 in this hospital. Before …

  210. I had my son here and omg everyone was super nice and attentive! I had to stay for 3 days to recover and the nurses were so informative and sweet! I honestly want to send a thank you gift one of these days because those lady’s Were amazing

  211. Nurse B is wonderful she was one of my nurses when I had my last c section before this one and she was awesome she’s such a nice genuine lady and you can definitely feel the love from her. She’s such a sincere woman who enjoys her job! Love this nurse ! God bless

  212. Angela was one of the best nurses I have ever had the privilege to meet. My aunt had some scary moments delivering her baby and Angela was the best always made sure she answered any questions. She explained everything that was happening and she made sure baby and mommy were great the whole time..

  213. Postpartum staff Vanessa, Angelica, Veronica lactation consultant. Postpartum is nice, they treat my daughter in law nice, they kept the room clean, and the lactation was a great help to my daughter in law and her nurses were wonderful. …

  214. My nursing staff at The Birthplace was amazing! And thanks to nurse Bea I was able to leave this lovely notice. I’ve had several hospital experiences and friends who have been giving birth all summer and never have I had or heard of such …

  215. This pass week I was at the hospital about to deliver my third baby. I love my doctor but my nurses made my experience so much better. My day nurse Tiffany in labor and delivery was above and beyond. She was super sweet and we connected …

  216. Tiffany in OB/Gyn triage is awesome! She is an asset to the hospital. Caring, explained everything before it was done. She was the only nurse with 5 patients and never skipped a beat! Was always smiling and cheerful! She needs to be …

  217. I love my nurse Tiffany 🥺❤️. Not only did her job she went above and beyond to reassure me that I will be okay everytime I got nervous. This is my second baby and I was still nervous as a first time mommy but Tiffany helped me out so so …

  218. The staff is amazing. We have been here since Thursday and today is Sunday. We have been treated like VIP guest all around. I would like to thank the nurses and staff for an amazing job. I can’t stop bragging about this place and the time …

  219. I honestly was a little nervous going here because I haven’t always heard the best things about this place. ALL the doctors and nurses that took care of me and my new son were amazing! The best bedside manor. Beatrice went above and beyond …

  220. Texas Vista Medical Center is the BEST hospital I’ve ever been in – and I’ve seen more than my fair share of hospitals. It’s small, the staff are attentive and it’s extremely clean. I came here from Austin for hip surgery from a car wreck – …

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