Ovation Services is an Independent Loan Servicer specializing in servicing your mortgage loans, Texas tax lien loans, home improvement loans or installment loans. We service … See more
Read More| Friday | 8:30AM to 5:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5:30PM |
| Tuesday | 8:30AM to 5:30PM |
| Wednesday | 8:30AM to 5:30PM |
| Thursday | 8:30AM to 5:30PM |
8401 Datapoint Drive Ste 1000, San Antonio, TX 78250
Raul Flores
They took my money.
Took advantage of my position an financial situation ..
Alex was very helpful.
fraud company!!!!!!!laughed at my face took my property
These people suck! Do not ever use them.
Getting things done with ovation services. Very happy with there hard work.
Stay a way from this Company. It will be a big mistake if you get a loan from this Company. Don’t do it!
Excellent customer service
Ms. Yvonne Diaz was very efficient and courtesy in assisting me
“DON’T Do it” just ask county for extension. Save yourself the hassle. You’ll end up paying 3 times the amount owed.
Wanda has been very helpful and polite
THESE GUYS ARE CROOKS I PAID MY LOAN OFF EARLY AND THEY WONT GIVE YOU ANY INFO ON LEANS BEING RELEASED DON’T DO BUSINESS WITH THESE GUYS. P.S IT WOULDN’T LET ME GIVE LESS THAN ONE STAR.
Raul was very polite and answered all my questions
Good service nice person everything was perfect…thanku Berenice.
Elaine, helped answer questions professionally, courteously, and with a caring attitude. Thank you, Elaine!!
Do Not recommend
Actually does not even deserve one star
Good experience for the most part was easy to work with ….
Elaine did a great job. Sent me the information i requested.
Customer service from Mrs. Magness, Has always been excellent.
Raul Flores was very helpful customer service representative who answered all my questions in a friendly tone and broke down info of what I was paying on.
Great reliable customer service. Mr. Alejandeo Dozal answered all my questions he was very respectable and professional. Thank you Ovation.
Alex was awesome! He was helpful and got my problem resolved quickly
Raul Flores was great helping me with my issue i had and helped me out by offering me a solution. Thank you so much.
Stay as far from this company as you can. DO NOT deal with them or you will regret it 100% They do throw in extra bogus fees and ridiculous interest rates and they are one of the worse companies Ive ever dealt with
when you need to speak to someone ask for Elaine Granado real helpful person answers all you questions.
Zulema has a great attitude, and every easy to work with.
Thank you Elaine Granado for your assistance. Thank you for your sincerity and down to earth attitude. Have a great day.
Alejandro was very helpful and courteous. He was able to answer all my questions and make changes that I needed.
This company has the worse customer service I’d ever witness. I paid off the acct. I they said still owed 1 more pymt. I paid it. Low and behold here comes a refund. And trying to get release is impossible its been going on 90days now. Very unprofessional.
Raul Flores is great guy On our phone call he was very helpful, understanding,courteous,and professional. Thank you. WIlliam J
Elaine is a wonderful worker.She answers my questions.Everyone there are very polite and helpful and they can work with you.keep up good work
Wanda Colon , Very professional, polite, knowledgeable. Very Satisfied with the service she provided. And also All of the reps there. No complaints.
Bernice Soto has Excellent Customer Service Skills. Just lucky I happened to get a Intelligent one.
Love working with Zulma she is amazing. They treat us like family. Thank you
Wanda was very helpful and patient with me, she answered all my questions and followed up on the ones she did not have answers to. I did not have to call back or wait for a call back to get all my questions answered.
I’m getting as loan to pay them off they need to be put out of business I’m done with them they charge 3,500 for paying your taxs plus interest so if your taxs 4,000 they charge you 7,500 everytime the pay them dont fall in the trap stay …
Elaine Granado was very helpful – she answered all my questions, even the one I hadn’t asked yet:-). Very informative and professional.
Have been verry pleased with berenice soto help and patience she is great rep.n great personality need more like her out there n has been helpful when I need thnx.again for ur kindness
A family member did business with this company. My family member is unable to get a payoff amount. The amount is NOT reflected online. Apparently the company only has two people calculating the payoff amount (per the representative I spoke …
Berenice Soto was excellent to work with and so helpful in getting our issues resolved in a timely and professional manner!
Do not do business with these people. I have had a loan since 2014 with another company that was sold to this company in 2015. When my loan was sold for 6,000 the contract basic said it would be for the transfer of the same price and …
Raul Flores is amazing was so hopefully. He’s more than a employee he goes above and beyond to deliver peace of mind and help.
Alejandro was the person who took my call today and he explained everything to me that I needed explained. He sent me my documents as I was needing them and he did an awesome job helping me with my situation. Thank you for your help Alejandro.
Alejandro Dozal is the best. Explained everything very well. No questions went unanswered. He got straight to the point and resolved everything effectively. Extremely professional!
Bernice was very direct with my options but very professional and helpfull i got a great payment plan that will definitely help me out alot. Thanks Bernice. You are da best.
Raul F. is always helpful and takes time to explain the details. Worked to help find solution to my tax concerns. Good customer service representative.
I really enjoy the service Sally providess,she is a professional, and answers questions pretty fast ,I would definitely give her a raise for her professional attitude. Thanks for the laughter .🤣 …
~I Love Knowing That ZULEMA MAGNESS
Is Not Just Professional, but She Is Also Kind, Courteous & Compassionate. I Wish The World Had More People, Just Like Her.
I don’t have an account with this company !!! But I keep getting Robo Calls from them !!! 9 to be exact toDay…. I have received call from here all this week …. Today is the first time I have counted the calls…. I have called them to …
Berenice Soto has done an excellent job providing a requested information for me in a timely fashion. She has exceptional communication skills and professionalism.
I thank ovations services. I especially want to thank Elaine Granados she has been very promp very helpful and always met my demands. I hope to do more business in the future. Thank you very much.
My mother passed away & had a debt with ovation I am not sure who I spoke to but they have been amazing with helping me out making a payment plan to paying off my mother’s debt that she had for her business. THANK YOU SO MUCH!!!
Raul Flores is very helpful and compassionate. He assisted me in getting back on track with my payment plan. Thank you for the continued help.
Alex was very helpful. He helped me out a lot Thanks
I want to thank Ovation Services, LLC so much for helping me pay my Taxes.I was losing my house Ovation help me and I thank them so much..5 stars because they are the best thing for helping people out for like this.thank you again Ovatino Services, LLC
I had the pleasure of working with Zulema Magness, and from beginning to end, she was so helpful. She is a great and efficient asset to the company. Thank you so much!
Never deal with this company. When you’re ready to payoff the account, they’ll have you run in circles. They tell you they’ll send you the amount owed to release the lean. Then they take their time to send you the paperwork. Their customer …
Alejandro provided great customer service, very professional with clear and precise information. He was able to take care of my situation during my lunch hour fast and efficient. Thanks!
i spoke with raul flores today with ovation services. his customer service was excellent and helpful in walking me through changes i needed to make on my account. thanks raul!
Do not use them! I was set up on auto withdrawal from them. At the end of my loan I didn’t owe what I normally pay, but they still took out the whole amount. This was in February, I called then about a refund, they stated we send those out …
The company is one the worst in the country. Hiding behind layers of LLCs and the strong arm tactics of the Creel lAw Group. The company specializes in predatory lending and uses their gunslinging lawyers as a tool to slay consumers. Our …
I think all those positive reviews are fake. Ovation Services are thief, look them up in the BBB websites and see how many complaints they have against them . They add All these false extra charges and there’s nothing u can do about it . Except don’t do business with them con artist
There is a Customer Service Employee named Zielma (Sally) Magness. She is experienced and cares about satisfying the Customer.
I recommend Ovation because of Her!
I spoke with Raul Flores. He projected concern for my issue and provided great customer service and support for helping me remedy my situation. Extremely pleased with his professionalism and responsiveness.
I love Zulema! She answers all of my questions. Knows what she is doing! Always has a great attitude!
Elaine was fantastic. Very informative and knowledgable. She answered all my questions and generated some options for me. She was professional yet friendly!!!!! What a great company. By the way they really helped me!!!!!!!
Going the second mile is an understatement!!!!!!
I needed to pay off a tax lien note. I had 3 really good folks here help make that as easy as is possible. Bernice, Elaine and Raul. All were very helpful, pleasant and competent. They met where I was, and we got to the other side. I appreciate them all!g
Elaine Granado Has been a true blessing . I have had lot of bumps in the road and she has always helped me out . She goes out of her way to help me find a solution answers every question I can possibly have aside I know she’s just a email way very responsive.
Great customer service: I needed to cancel my auto pay option. The customer service rep. Alejandro Dozal is quick to help. He helped to reset the payment option and is very pleasant in his manner. Great customer service at Ovation!
Zulema Magness is the representative I’ve spoken to numerous times. She is always very friendly and eager to answer any questions I have. Ask for Zulema.
I deal with Elaine Granado and is very helpful with me and always takes care of my needs in a very professional manner and just speaking with her I feel like she cares about her accounts and will do everything she can to help you I will definitely deal with her every time
Alejandro took time to clarify my monthly statements and emailed them to me along with a comprehensive summary of my loan history.
Alejandro was so helpful in assisting me! I appreciated his kindness and top notch customer service!
Raul, is awesome he is the greatest Custormer Service person I have ever dealt with he gos the extra mile to help you. He also makes you feel like he really cares and I believe he does. So I would never let him go anywhere else he is a asset to your business.
I have an account with this company ,there was no problem setting up the account . I took care of
All paperwork MONTHS before the first payment would even come in . Apparently …
Alejandro Dozal is the best. Explained everything very well. No questions went unanswered. He got straight to the point and resolved everything effectively. Extremely professional! …
Had a very nice experience with Zulema “Sally” Magness. Made the process enjoyable and loved her upbeat attitude.
I was $10,000 behind on my property taxes and was only weeks away from my home being seized and when I received the advertisement in my mailbox I figured, why not just call them and see what they have to say. They gave me several payment …
This comment is directed solely to Alejandro. He is the first agent that treated me as an equal. He took my request and we worked out a resolution that worked. He should be a trainer on how to treat customers. As for Ovation Services, I regret the day I signed my name on THAT LINE!
I had a Great experience with Ovation Services in reference to my insurance needs. Mr. Armando Flores was Exceptional!!!! He guided me through the process and was readily available when I had questions or concerns. I would recommend …
Zulema has been very informative and helpful since I’ve started being an Ovation customer, her service skills have helped me with my mortgage and my loan, ty for being amazing.
Excellent and outstanding employee representative Zulema “Sally” Magness
Collections Representative…it is a pleasure to fine such diligent employee. …
I’ve had an account with Ovation Services for several years and the customer service has been generally good throughout that time. I want to specifically mention one person in particular: Armando Flores. Armando has consistently gone out of …
Zulema (Sally) is outstanding! She has always solved my hardships and has always been so caring and helpful. We need more people like her. She is very awesome and understanding! Thank you Sally for all your hardwork.
Life happen. Elaine is awsome understanding lady. They work Arrangements out.
Sally is the ultimate professional, always very helpful and knowledgeable. She knows what she is doing and is so pleasant to work with. She gets things done quickly because she knows what she is doing and is a true people person. I always enjoy working with her.
Zulema the customer service representative is off the chain she has it together and is so very helpful I ask for her in particular every time I call to make a payment thank you Ovation services for addressing my needs through Zulema
Alex was more than helpful with all my questions. Was kind and respectful. Thank u
Well where do I start! From the start of my relationship with Ovation I had a so, so experience. But then I came across Ms. Zulema “Sally” She has been a super customer service agent. She has always taken the time to listen to what my …
I am writing a review on Sally Magnese…. she has an outstanding attitude and one of the sweetest most professional people my husband and I have Ever dealt with. She has always been proficient in. …
Wanda Colon was great to work with! She answered all my questions and even went outside her normal duties to help me reach other departments. Thanks Wanda!
My review is directed towards Wanda Colon at Ovation lending, Wanda is a very professional person that goes above and beyond to bring quality service. My mind is at ease during these stressful times because she always gets me the information that I need to handle my loan. Thank you very much!
I had the pleasure of speaking with Elaine Granado who is very informative not to mention very sweet! She was very detailed oriented and helped in me with mine and my husband’s account and answered all of my questions with very much …
My comments is on the Representative Wanda Colon at Ovation Serervcing, She is knowledgeable of her Job, she listen to what you are saying and goes to great lengths to resolve your problem. That is what you call great customer service. If …
Raul Flores is an extremely valuable member to this team. On our phone calls he has always been so helpful, so courteous and so professional.
After the first time I spoke to him, I have requested to specifically speak to …
From the bottom of my heart, I would like to thank Yvonne and Armando for their outstanding customer service. Yvonne and Armando represent the true meaning of TEAMWORK. For the past two years, I was trying to pay off an account, but lost …
Alejandro Dozal has been with my families account for a few years now and he has always been very helpful and has great professionalism! We are thankful for his assistance
Elaine Granado has helped me since my first call. She email me needed forms and patiently answered all my questions.
Great customer service. …
I’ve been a customer for quite some time and my account has needed attention several times. My review today is specifically pertaining to Ms Sally. She has a wonderful personality and seems to be able to relate with problems that occur …
I was happy with Alejandro Dozal’s knowledge, he was very helpful with my issue in reference to accountant.
Raul Flores a man “I don’t even know” care so sincerely what was happening on the other end of the phone he proposed a better payment plan that I didn’t even think it exist, it took so much stress off of me made it much easier for me …
I would like to personally thank Zulema Magness for always being so wonderful while helping me with my account!! She is so helpful, and friendly! She is very informative, and great to deal with! My account has needed attention several times, and she has helped me get back on track every time!
Ovation Services is lucky to have an employee like Zulema Magness. She has always been professional, kind and caring. Any question I have had, she always is more than happy to assist me. I had to call in today and I asked how many more …
I talk to Zulema to take care of all our account needs. She is awesome! She’s very helpful and has a wonderful personality! She takes the time to get to know her customers and their needs. I always enjoy talking to her. I always tell her that she makes me laugh and that’s a good thing in customer service.
My account was past due severely but Raul Flores was my representative and he was AMAZING! He was kind and compassionate and helped me get my account taken care of in a way that would not put a financial strain on our budget but still get …
Dealing with Ovation Services is so easy and especially with the customer service we get from the agents. Ms. Zulema Magness is the one I speak to when I have to make a payment and she is very professional and very nice and easy to talk to. …
You will find only Professional people with a really goal to serve and help their customers. I really recommend Ovation Services, LLC, to do business and trust them.
Thank you..!
I have had service with Ovation Services for around 5 years now. I have never had any issues with them and I have always had a positive vibe with them. One of the key aspects I can talk about is their customer service. My account was …
Ms Elaine Granada was exceptional at helping me to take care of my payments towards ovation. Because of my stroke I was confused and left scared yet Ms Elaine went over my numbers slowly and helped me to get back on track. Not only a kind …
I have been in a financial situation and was not able to keep up my payment as agreed upon. I was loosing my mind and very emotional and Sally helped me out in a wonderful way she really did everything she could to ease my mind and worked …
Bernice Soto was particularly helpful to us. We assumed a debt that went with a recently acquired property. I appreciated how Ovation treated us kindly and with respect. We inherited the debt and were responsible, but we were not treated …
I had a wonderful customer service experience today at Ovation. It is the best I’ve ever experienced at this company. The transaction was extremely expedient and the business was concluded in a thoughtful and professional way!
Zulema is awesome, professional and one of the best customer service reps. She is an asset to your business. Will recommend Ovation because of her.
Alejandro serviced my call today and he was extremely nice. He was very knowledgeable about what he was doing while also providing excellent client care service. Thank you so much!!
Working with Sally and Joe was a great experience! They were both very friendly and understanding. They made sure I was taken care of during a very hard time. I would DEFINITELY recommend Ovation Services, LLC to take care of your tax needs. True professionals!
Needed help with a payment and spoke with Elaine Granado. She was very helpful. Did exactly what she said she would do. And had a smile the entire time we were talking. I could not have asked to be treated any nicer.
Every sense I have dealing with the management team Mrs Brisa is the best asset in my personal opinion. She and her staff have provided me with some of the best professional service that money can buy. If it was left up to me and I was …
I highly recommend Ovation if you’re needing help with property taxes. Raul Flores is very friendly, knowledgeable, fast, and efficient.with questions and process preparation.
Not a good experience took almost 1k of pmts for 9 mos with them. Nothing came off my credit besides a late Pmt. I had 6 items still on my report.
I called Ovation regarding my account and payments. Elaine was so helpful and very professional. She made my experience effortless and easy. Thank you Elaine!
Ok so having a debt is not fun at all. Infact, its hell!! I could never get out of it. But Raul Flores and Alejandro always found a way to make it so much smoother for me and found ways to help me based on my affordability. Thanks to their …
Fraudulent tax service. They refuse to release liens once they are paid off, and will continue to add bogus fees. DO NOT do business with this company. Thug-like services. …
Alex is the nicest person he understands and helps u in every way possible. He is super polite. I hope he stays as my case worker till the end. Two thumbs up for Alex. Thanks u make my life way easier 😌❤️ …
We were shocked to find liens on our home when we were contacted by the title company while in the process of selling. After a very frustrating day of trying to find out who really was servicing the loan, Raul was considerate and gentle. We found the situation better than what was first imagined. Thank you Raul!
I needed to speak with someone regarding a payment on my account. I spoke with Elaine. She was so very accommodating. She took the time to understand the situation and told me how to handle the situation in the future. She was kind and did not make me feel bad about my situation. The people at Ovation are always so pleasant.
I just want to say, I recommend using this company. My whole life has change. I started back in May and my credit went up over a 100 points. The people really helps you . I want to thank Jenna wright for helping me. Angela Vargas they also call and keep you updated with your transactions.
Alejado (Alex) was extremely professional and friendly. He went above and beyond to answer ALL of my questions. He took great care to ensure that I understood details of my loan. …
Alejandro Dozal is one of the only people who has ever helped me feel like my property and my situation is not just another call. When I talk to anyone else 99% of the time they are brazen and not always as compassionate. I’m sure I’m not …