The Medcom Group, Ltd. has been helping patients recover from orthopedic procedures for nearly 30 years, and we specialize in CPM therapy. … See more
Read More| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
541 E Garden Dr Unit Q, Windsor, CO 80550
I was not able to rent this machine in my area. I was told about the Medcom Group. Called and talked to Amanda. Everything was taken care of in a quick and timely manner. This machine did exactly what it was supposed to do. If you are …
After my total knee replacement in November 2022, I was given no physical therapy for about two weeks (I had to ask for it) and my knee locked up. I needed another surgery (manipulation under anesthesia) on January 6th to break up the scar …
Jason is great to work with!
Great service and prompt delivery!!
Very efficient, all went very smooth!!
Nice and helpful will us use them again.
Great experience. Luke was very helpful and informative!!
Excellent customer service. Prompt response and very courteous.
Rob is a fantastic rep to work with at Medcom!!
They had the part I needed and shipped it out that very day.
I have had excellent customer service and the product is exactly what I needed.
Charge $275 for a medical boot you can buy on Amazon for less than $100. Highway robbery
Luke Perrin was personable, attentive and knowledgeable. We appreciated his service.
Luke and Rob are wonderful to work with, and are always available to help. Both are very knowledgeable about the products they use!
I would not walk but rather RUN away from The Medcom Group. Their customer service was TERRIBLE and the billing information inaccurate.
Jason Wertz was a pleasure to work with: very thoughtful, capable, and attentive.
Receive phone call right after making the order, to confirm the details of my order and they shipped promptly. I am very pleased with the product and the professionalism.
Luke is easy to work with, professional and cares about patients. I highly recommend the Medcom Group!
Caleb set up my Grandma with a CPM machine on a Sunday. He was able to make her feel comfortable and even had her laughing. Thank you, Caleb.
Jason and John did a great job helping me decide what I needed to order! I got my device today! can’t wait to try it!
Doing business with Jason and Caleb to get the Knee CPM was nothing but GREAT. Ther helped me with such True sincerity and helpfulness. Thanks to you both.
Ben is a great guy. Top notch. He has helped me with two different surgeries so count this as two good reviews
Rob and Luke are awesome. Very patient with our patients, great teaching to the families. So glad to have them at OCR!
Linnea was very helpful, friendly and quick to respond. Medcom made the process of buying and insurance claim very easy. Thank you!!
Jason, my PSR, was very helpful in obtaining my pump and vest. He took the time to contact my PCP to ensure the product was requested correctly.
This place is an utter joke if I would have known at the time what a waste of time and money their products were i would have never even let them leave their junk at my home. In the long run you will be much better off doing as physical …
Great support and service. When you need the Medcom group you don’t have the time or luxury to shop around. No need to look any further.
Linnea represents this group with the highest standard of professionalism setting specific precedent providing top rated care to the patient. Excellent communication a pleasure to do business with. Thank you!
Very courteous and efficient. Kept in contact about performance.
several members of my family, including myself, have used medcom’s equipment and they are amazing. the equipment they provide really makes a difference and the customer service is fantastic.
I used Medcom’s CPM machine and cooling machine after undergoing arthroscopic hip surgery. Their equipment helped me recover from the extensive 5-hour-long surgery so quickly that I was amazed to be able to wake up during the first week …
They billed my insurance $445 for a wrist splint made in China. I found the same splint online for about $12. Even after the adjustments from insurance, I owed $176. I called and asked for an exact cost for the splint, and they couldn’t …
Medcom representatives were prompt in contacting me about the PCM machine prior to my surgery, and delivery was made ahead of time so I had everything in place before surgery. That was very reassuring!
Thanks to Medcom my recovery during my acl surgery was less painful with using the Game Ready therapy device. Hayley Crossley did an outstanding job providing instructions along with the most effective ways of using the device. Definitely would recommend using MedCom.
Luke Perrin was the rep that explained the equipment. He was very personable, thorough, and had great tips. I rented a Continuous Passive Motion machine for my post op knee surgery along with a purchased (not covered by my insurance) a …
Medcom was a great company to do business with. They provided me with a cpm after my micro fracture which brought comfort during recovery. Hayley did a great job on educating me on the device and the benefits it provided.
I ordered a half leg Lymphedema sleeve from Medcom group but before doing so I called there customer service number. The representative was very knowledgeable and helpful when it came to choosing the product that best suited me.
I’m revising my original review. Medcom overnighted oring belts to get my KLC cpm machine going again. It’s unfortunate it took a 1 star review to get any communication / action. Physical therapy is monumental in a patients recovery…… …
Our family has now rented the Vascutherm Cold therapy machine 6 times. This machine has been the best “ice machine” for post op swelling. It does not require refilling of ice. The best feature is that the machine cycles itself every 30 …
If you are getting medical supplies from your doctor, make sure they did not come from this company. I received a knee brace from my doctor. I found the same brace online for around $200. This company billed by insurance over $1,000, which …
Don’t walk, but RUN from this company. My husband was given a nerve stimulation device when he saw his physician back in November of last year for a “nerve ablation” procedure, which turned out to be extremely painful and was a disaster …
Rob is great! He is very knowledgeable in his field. He provides safety information to family and comfort to the patient. He is very kind and makes the transition from surgery to home very easy. He makes a bad situation (having to have …
Medcom Group was extremely efficient and professional with getting the correct post surgical medical equipment to my home! In addition, for patients that may be dealing with the challenges of out of state surgery, they were most helpful …
I had a CPM machine in the hospital and in rehab. Because there are so many companies and differing insurance rules, the machine provided at the hospital, could not be transferred to the rehab facility. For the same reason, the machine …
I spent months trying to make sure this company was able to collect from my insurance. I received a leg CPM in November of 2017. I was working with Anne for months trying to get the bill covered. I learned from her that they tried to bill …
I had called around to many different places trying to find a CPM machine and found it to be very difficult and frustrating. I found the Medcom group online and have been extremely satisfied. I have spoken with Lisa Teklits on numerous …
My dealings with Medcom Group have been pretty good. Phoning them, first phone call, I got good advice about one of their products. A bit mixed when they failed to phone me back, though. But after phoning them again, they have resumed being …
Jason Wertz exceeded our expectations! He was responsive and patient in explaining the processes of insurance and assisting us in getting the proper equipment we needed quickly at a reasonable cost. Highly recommend the Medcom Group!
My wife and I could not be more pleased with the experience we have had with The Medcom Group. After thoroughly checking out companies that were offering the rental of a CPM machine for use after a total knee replacement, I found that The …
Luke with Medcom Group is so professional. All the patients who have worked with him say that he makes their experience stress free. I have worked with him for two years now and he is always great to work with and is always willing to lend a helping hand. I would recommend Luke over and over again for future clients.
My first experience February 2016 was very good. My second experience November 2016 was a nightmare! My CPM unit was extremely old, we could not read the remote, as it looked like a dog had chewed on it. When we googled the unit to …
We have had a great experience using the CPM machine provided through Caleb Hoover. My daughter was having extreme pain and limited range of motion after knee surgery. Using the CPM was a fabulous way to improve range of motion with …
Customer service is excellent!! Jason Wertz was just amazing! I needed a knee brace that the orthopedic doctor said I needed after tearing my meniscus and MCL. My insurance wouldn’t cover it so there price was $775 out of pocket. I checked …
We worked with Caleb Hover on a ice compression unit following my boyfriend’s surgery. He was very knowledgeable about the function and benefit of the equipment. This ended up making a big difference in the healing process post surgery! Caleb was also very easy to work with, helpful, friendly, and gave us confidence the equipment.
I had the most wonderful experience working with David M. Harrington from the Medcom Group. His customer service is outstanding. He is very polite and patient with his clients. He made sure to provide phone calls with updates and emails to …
I had hip surgery, reshaping and labrum repair, and I rented this ice machine. In the past I’ve never really done a good job at icing, it was always too much work, but with this machine I just wore the cooling pad which straps around ones …
Incredible, professional, kind and patient staff. Luke from the Windsor office helped me get a CPM when I had almost given up hope with insurance companies. Ty and J Hana in the Vail Valley were critical in assisting me, they were very …
I had the pleasure of working with Caleb to rent a shoulder CPM machine for a shoulder manipulation and I was so impressed with his service. He delivered the machine to Wyoming and took the time to program it and teach me how to use it …
David’s explanation of requirements and insurance was excellent. I previously delt with another medical device grp and waisted 3 weeks only to find out they only rent out equipment. It took dealing with 3 people to finally find that out.
This was an outstanding experience with the company, communication and NICE machine. It made my recovery wonderful, I highly recommend to any future surgery users out there! They made it easy and I extended my contract for three additional weeks. THANK YOU!
My daughter recently had a procedure done on her shoulder and her doctor recommended that she use a Continuous Passive Motion (CPM) machine to facilitate her recovery. After doing some searching, I was given the name of the Medcom Group as …
If you’ve ever heard Bob Seger’s song, Feel Like a Number, you won’t feel like that renting from Medcom Group. David was wonderful in many ways: prompt at returning calls; sent me a follow-up text the day after speaking with him as I was …
Just a short review of the CPM Knee flection device.
The day following my total knee replacement the nerve block wore off and my pain really took off. The pain meds didn’t touch it. After a couple of hours of …
Mary was absolutely wonderful she came to my house twice to help me out. She is also a wealth of knowledge certainly helped in my healing process!
Excellent service by your customer representative, Mary. Without her I am not sure we would have used the equipment properly. I suggest you use more pliable materials when possible for the “wrap” that ices and applies pressure.
Medcom Group is absolutely amazing!! We have used a few different medical supply companies but none of them compared to Medcom. They have great equipment with a large selection, their timing is impeccable for appointments, and the employees …
Jason was very helpful. He took the time to help me locate the exact lumbar support brace that I was specifically looking for but could not locate on their website. Because I didn’t have an item/model number for the brace, he had me send …
The Medcom Group was fantastic to work with. I received prompt calls from David Harrington who was professional and understanding of my daughters upcoming surgery. He followed up on the day of her surgery to make sure the machine had …
Medcom’s staff was very responsive on knee brace availability, and worked with me to quickly find a brace suiting my needs after discovering that the brace I ordered was on backorder. They worked with their brace vendors to find a …
I can’t say enough good things about the Medcom Group and the ice machine I rented from them. I was hesitant at first because of the cost but was told by friends who also had knee replacements that an ice machine was important for recovery. …
Looked for a CPM machine for total knee replacement surgery. These machines are great for helping with range of motion after surgery and none were available in my town. Amanda has been a blessing to work with. She makes the rental ordering …
Our Medcon rep. Kylie was amazing, a wealth of knowledge about the medical procedure my wife was going to have and the CPM device she delivered to help with the rehab.
I would stay away from this company at all costs, whether working for them or using their services. From what I have encountered, it is an unethical practice. For (what seems to be) a dying company in an industry that has several of other …
I had ACL surgery on May 25th. I rented out the CPM machine and the NICE cold therapy machine with Linnea Barnett through The Medcom Group. I used both machines as directed by my doctor for the first two weeks of recovery, and I credit …
The Medco Group was very informative and quickly worked to get my machine to me before my surgery. I am very grateful to have found about their service. Thank you Ariella.
Had a great experience with Kristin! (Vail valley) she dropped off the machine at my house and thoroughly explained how to use it and emailed YouTube videos just in case I forgot something. I felt relaxed and calm going into my surgery. Thank you, Kristin!
Kylie was great! The Nice1 cold machine was great. Very easy to use, no ice to fill up and lots of adjustments. I highly recommend it for knee replacements. It’s a must have for surgery
I had my surgery in San Francisco and received the CPM ankle machine there. Medcome group allowed me to ship it to Houston. The staffs were very understanding and helpful. They immediately sent another machine and charged the rental amount …