Waste Management

WM - Corporate Headquarters

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Waste Management Reviews ( 33 )

  1. WM is terrible. Our neighborhood had a previous trash company (Rays) that WM bought. Since the purchase we have not had our recyclables picked up properly. I have called WM on multiple occasions to get this straightened out. Each time I …

  2. This place is horrible. Apparently u can’t walk out of the underground mall and sit here. Was told to move I wasn’t welcome here. All I was doing was searching for my next location. It was an African-American woman that works the front …

  3. Terrible service, rude customer service agents , refuses to pick up large items even when scheduled. Tries to charge for large items even when contractually they can’t. USE REPUBLIC….THEY ARE AVAILABLE AND NEVER HAD ISSUES WITH THEM. multiple times didn’t pick up garbage…totally worthless as a trash company

  4. These people had made promise after promise to perform the service we have paid them for it’s been 5 weeks now and I have a small landfill in my front yard due to their inability to carry through on the services they were hired for. Save your time and frustration and get someone else for your trash pickup and recycling

  5. Waste Management is overpriced and you can never speak to a person. Multiple instances where the drivers went past my trash and never picked it up. WM eventually canceled my service due to issues with the city, then charged me cancelation …

  6. If you get suspended, the restart fee is $65.. You can’t tell me that it cost $65 to restart service. $75 to discontinue service. I’m willing to pay the $75 and go with someone else, since it’s almost the same amount to restart service. Goodbye waste management. Been with you two years too long!

  7. CONSUMERS BEWARE!!! I signed up for trash and recycling pick up with Waste Management, but they didn’t follow through with pick up. I called them twice to try to resolve the issue, but they couldn’t have cared less about solving the …

  8. In Florida you can see this company going down the highways littering losing all their garbage from an uncovered roll-off container. Highway Patrol needs to step up enforcement on these kinds of vehicles

  9. The timeline of service failures in the Eclectic Al area is lengthy going back several months.
    This concerns your latest failure. …

  10. This company disgusts me. They jack up prices with no notice. Sneak in fees constantly and if you don’t watch for it, they’ll just keep charging you. …

  11. They don’t even deserve a one star. I have been living in my new home not even five months yet. I paid the original 90 dollars for three months of service. That included March April and May. Paid 93 dollars in June. To cover June July …

  12. The historic modernist tower still looks good… but years ago the developer tore down the beautiful First City National Bank Hall that was an integral part of the complex and built that horrible parking garage in its place. HUGE mistake… …

  13. Recycling truck emptied my bin all over my lawn and drove off. In addition to the boxes in the attached pic, there are as many boxes still in the bin. I called corporate and spoke with Dustin, who gathered my information, became indignant …

  14. They bought a local local Knoxville trash collection company, raised the prices 3X in 12 months and won’t even pick up bagged trash when it’s sitting next to their can. Terrible service. Won’t answer the phones. Im done with them

  15. This company is horrible. I’m tired of the missed pick-ups and being forced to pay for services I don’t receive. This company will give you the same story every single time. The issues will not be resolved. They will NEVER call you back …

  16. After reading a few reviews, clearly I am not alone. Residential customer in GA. Would give WM 1 star but in fairness, they do (generally) pick up as scheduled. However, when you try and go on vacation or suspend service, WM now wants $40 …

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Location

800 Capitol St Ste 3000, Houston, TX 77002

Waste Management reviews