Proscan Radiology

Doctor, Proscan Imaging Midtown

Founded by Dr. Stephen J. Pomeranz in Cincinnati, Ohio, ProScan is a world leader in medical imaging services, education and clinical research … See more

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Proscan Radiology Reviews ( 139 )

  1. Staff are rude and unhelpful. They demand payment for the scan up front instead of billing my insurance company even though I presented my Anthem insurance card. They refused to do the scan without the payment quoting it’s company policy. When asked for the written policy on the matter they refused.

  2. This place doesn’t describe the size of the lesion even you call to ask for it, they just don’t tell you! how professional they are! what a joke! Never come back!

  3. Staff is extremely slow. Waited almost an hour after my appointment time to get my son’s scan done. Then told 10 minutes to get the cd and 30 minutes later still no cd. Asked staff and they just said it would be done soon.

  4. These ladies made a very positive impact on what can be a scary experience!
    My initial call to set up the appointment was with a bubbly lady who answered my questions and never made me feel like it was the 10th times that day she had …

  5. Could not have asked for a better experience. I arrived a bit early since traffic around this area of 71 is problematic. The young lady at the reception area was extremely helpful and friendly. The CT scan was set for 2.30 but they got …

  6. Excellent I would recommend them family and friends Dr who runs this offers a screen for arteries at a very affordable price and is nationally known expert in this field

  7. I have visited this facility twice , I had nothing but outstanding experience , convenient location , very pleasant and welcoming staff , technicians were topnotch in professionalism , their prices are very affordable compared to going to …

  8. I have been to this location for a calcium score. For $99 I got a scan to check the plaque in my heart to see if I was at risk for a heart attack. You can’t beat the price for the peace of mind.

  9. What an efficient process! I’m a doctor who refers patients to ProScan on a regular basis. Recently I had to have a scan performed. I was greeted warmly and with a smile, given my paperwork, which wasn’t excessive and walked back to the …

  10. I highly recommend the midtown location. Staff very friendly, helpful and compassionate. I was able to save a considerable amount of money compared to what the hospitals have charged me in the last year. .

  11. The appointment time given on the phone was different than what we were told upon arrival but the tech still got me back somewhat earlier than expected. I appreciate the consideration since I had not eaten all day. Thanks for taking care of me.

  12. I have had 5 previous MRIs in my life one of which was in a temporary trailer. This place was by far the worst I have ever been to. The tube they try to fit you in is super small. They don’t even offer headphones bc the tube is so small. …

  13. I’m so glad to have this appointment done with, because the frustration that has gone along with this is ridiculous. My daughter was told to have a Cat Scan because she fell and hit her head on a pool deck. When we eventually got the ok to …

  14. The staff was very polite and responsive from scheduling, answering questions, reception, check in process and during procedure. Everyone kept me informed throughout my visit. Would recommend to others and return myself if needed.

  15. I came in to get a CT scan and they were very friendly and made sure to do everything to make me as comfortable as possible during the scan. Great experience. I would recommend coming to this location for a CT scan.

  16. Great people, caring and very pleasant. Made you relax and feel at ease. Explained the procedure, definitely takes care of their patients. Would definitely recommend their services.

  17. Proscan was easy to work with, upfront about the cost of the MRI.
    It was very efficient, I did not have excess wait time like you get at a hospital or doctors office.

  18. They got my daughter in the same day for her MRI and even though her appointment was late in the day, they took her back right on time and she was in and out in under 30 minutes!

  19. I had a CT scan done at Midtown and I was very satisfied with the way they walked me through the procedure. Very knowledgeable and sweet people, ready to help! I highly recommend ProScan Imaging Midtown to anyone! Thank you for taking such great care of me!

  20. Everyone at the center were very friendly and professional My test was done quickly and efficiently and I was able to get a copy of my results very quick afterwards. I would certainly recommend the center

  21. Paula, the CT Tech at the Proscan on Kennedy avenue was outstanding. She was extremely professional, friendly and helpful. Best customer service I have had in a long time!!!!

  22. very nice facility. communication over the phone before the scan was great. worked with me on scheduling a good time quickly. all the workers very friendly and calming. great experience overall

  23. Quick, painless, and cheap way to check whether I have another blocked artery. The results gave us peace of mind. I just paid them $85 for a Coronary CT Angiogtam without going through insurance or my doctor.

  24. I did not have to wait after signing in and filling out the paperwork; they performed the scan right away. The process was fast, efficient and professional. Results were given within 1-business day.

  25. I have had CT scans every 3 months for the past 7 years and all of them at ProScan. ProScan prices are way cheaper than the other places, especially hospitals. That’s why I went there the first time. I continue to use ProScan because …

  26. I didn’t have to wait in line. They are practicing social distancing. If you go you must wear a mask, and strongly suggested that you come alone if you’re able too. Everyone was professional, efficient, kind.

  27. This place is 5 stars! I have had several CT scans at the Midtown location and Paula, MIssy, and Brittany are all fabulous. The ladies at the front desk are always on top of it as well! I definitely will continue to use Proscan for all my imaging needs.

  28. This is our second trip to ProScan. Staff is friendly and helpful. Tests are performed quickly and easily. Parking is easy and close to door. Elevators are provided if needed. Very easy to get scans done here.

  29. I highly recommend Proscan as it has been the best imaging facility I have been to. The staff was phenomenal and very caring from the moment I arrived to the moment I left. The CT technologists were very knowledgeable as well and helped me to feel at ease through my exam. Overall, it was a great experience!

  30. Proscan midtown staff is friendly and very efficient. They go out of their way to meet your needs with scheduling. The CT experience was excellent and the report was forwarded within a day. Great service. No reason to go anywhere else. Thank you.

  31. I’ve had several scans at this location and have been very satisfied with the service received. The radiologists are through and the staff is very kind and understanding. I recommend ProScan to all my family and friends that are looking for quality at a lower cost.

  32. I had a CCTA scan with dye on 5/13/18. Let me start by saying what a great customer experience I had thanks to the tech person. She was very knowledgeable and explained every step of the process. When she sensed a little nervousness on my …

  33. I have used ProScan Imaging for years. I have had MRIs, CTs and mammograms done at Proscan. This time I chose to have a preventative lung screen done due to risk factors in my line of work. Proscan offers this service for a very affordable …

  34. I had the best experience during a very difficult time. I don’t know anyone who wants to get an MRI, but the PROSCAN team made me feel calm, comfortable and secure. They were very helpful and professional. I would recommend PROSCAN to anyone who is need of this support.

  35. I felt compelled to write a review when I saw that this Proscan location only had one star on Google reviews. I have been there twice in the last couple weeks for testing (and once a couple of years ago). The front office staff was lovely …

  36. Great experience from start to finish. Wonderful service!
    Absolutely on top of every phase from booking appointment
    to the actual experience . Thank you for your excellence !

  37. I called proscan concerning previous scans done. I requested discs and written reports mailed to me as well as the written reports sent to my email. As usual, everything was done efficiently and with the utmost courtesy and professionalism. I highly recommend Proscan Imaging for all of your imaging needs.

  38. Great service and pleasant facilities. CT scan was conducted very quickly without any delay. The price is also very reasonable and match all similar facilities in our area. I would gladly recommend Proscan Imaging to anyone.

  39. I’m very, very satisfied with Proscan Imaging. I must admit that I was a bit sceptical at first. Being self employed with no health insurance and paying out of pocket I was worried about the quality of the procedure and even the staff at …

  40. I will never go back. Locker was dirty. Shirt or gown was dirty. Jeff was very rude. I really felt discriminated against. I was mad that Jeff snatched the disinfectant spray from me all because I was trying to be safe. We all come from the same place. A woman’s womb.

  41. Amazing customer service both on the phone and in person. My sister suffered a stroke and I feared that it may be something genetic. When I called Proscan to schedule an appointment I was able to get through on the first ring. Scheduling …

  42. I chose Proscan because the copay was half the cost of going to a hospital for me. The employees seem knowledgeable, personable and professional (especially in person). The process including scheduling was quick and I appreciate that they …

  43. Extremely satisfied with the service I received at Proscan Midtown. Susan, the Office Manager, was wonderful. I appreciate the support I received from all of the staff I worked with through the process of my scan. By keeping me informed …

  44. Very happy with my experience at Proscan Midtown. I was taken back for my scan immediately after finishing my paperwork. The tech was very nice and did a great job explaining what I should expect during my scan. She was able to …

  45. Let me begin by saying this place is AMAZING! Scheduling was very easy, I set the appointment and they took care of everything else. The staff were warm and friendly and took excellent care of me from the moment I walked in the door. They …

  46. I am very pleased with the staff at Pro Scan Imaging. This is the second time in the past 5 years there services were needed. They were on time, helpful, friendly and listened well. Received the reports for the Dr and also sent them to my chiropractor as requested.
    Thanks

  47. Very professional and friendly at the same time. My appointment was on time and I was in and out quickly. Follow up was fast through email, so the results came in about 24 hrs.

  48. This was my second visit to ProScan Imaging Midtown. In fact, our first experience went so well that we drove more than 2 hours to this particular site and were not disappointed with our second visit. I see someone complained about Jeff, …

  49. ProScan — quick accurate ?
    i started using Pro^scan many years ago because i thought their staff “reads” the images in a way that others might miss features of that same image, and so …

  50. Once my order was received from my physician, I received a call from Proscan to set up an appointment. When I arrived, easy parking, shift process, lil paperwork to fill out and short wait for scan.👌🏾 …

  51. Proscan was able to get MRI scheduled and gave me the results very quickly. The staff was super nice. I appreciate their fast and convenient scheduling process and I am really grateful for their efficiency in getting me the report so quickly.

  52. Staff was kind and professional. Everything went smoothly. Staff explained each step from start to finish. The scan did not take too long and I received a copy of the results soon after I requested. Thank you!

  53. Had a bad experience with my last MRI that was originally scheduled at the office at Paul Brown. Yesterday I had another bad experience at the Midtown office. The young receptionists was unprofessional and rude. 2 bad visits I won’t be back.

  54. I am extremely happy with my experience. The price was great, incredibly less than what a hospital was going to charge. The staff was courteous, professional, and seemed genuinely concerned for my comfort and well being. The online …

  55. Rude… I could not agree with the available skeds they had because I needed it sooner, and the scheduler just hanged up without the usual courtesy of saying ‘Thank you’ or ‘Bye’.

  56. My MRI went smoothly. Staff was friendly, on-time and was in/out. Place was clean as well. Lastly Amanda at Midtown was professional and a pleasure to talk to when I called to find out status of results. She immediately took care of my request and send over the scan to the doctor and answered another question on mine.

  57. I have consistently had great, professional, competent, efficient and friendly service. The midtown office has been very easy to reach and helpful over the phone. No to minimal wait times, but for appointments and questions over the phone. All-in-all great service.

  58. I’ve had the need of the last few years to have both a CT scan and a MRI. Both times I encountered the friendliest staff I’ve ever met. Knowledgeable, courteous, respectful, and efficient. I will continue to recommend my family and now you too. Top shelf all the way!

  59. I actually went to the Crestview location for the scan and they were fantastic! I needed a report sent to me so I called the mainline and reached the team at Midtown. They too were fantastic and very helpful! Much more helpful than the doctors office. Thank you everyone at Proscan!!

  60. The scan I had last week at Proscan was the first CT I have ever had. The staff there were all professional and friendly. The lady that did my scan explained everything in detail and was so kind and personable. I was in and out very quickly …

  61. Proscan is significantly less expensive than other places that do scans. The staff is all top notch. My veins are hard to stick, and they got the IV in on the first try! Definitely will go back.

  62. I have always gone to this facility for my CT scans as the techs are courteous and professional. I am in and out quickly and the ladies at the front desk always email me my results as soon as they are ready. Will continue to go here for all my scans.

  63. I chose this facility because their prices for scans were much cheaper than the hospitals prices. When I arrived there, the front desk was very polite and kind. Also the waiting time wasn’t long and lastly, the radiology techs were super …

  64. As reported elsewhere, all staff is polite, courteous, and professional in person. However, it would have been easier and faster for me to drive the 20 miles and then wait to get CD copies of 2 scans from last year. …

  65. I accompanied my fiancee here for a CT Scan. We filled out his paperwork last week online, so it saved time when he checked in with receptionist. He was called back for his test and was finished in 5 minutes. The staff are very friendly. Highly recommend.

  66. I had a MRI of my shoulder. The staff was great! The test was fast and easy! Thank you for providing this service! It was so much better than the hospital or Northwest Radiology!

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