Pentucket Medical Associates is a multi-specialty medical group that provides high quality medical care in seven different locations throughout … See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
260 Merrimac St, Newburyport, MA 01950
The doctors are very good, but ANY questions that require calling them will give anyone a stroke. Expet 45 to 90 minutes on hold, and that is the time to get to your first human being. Then the handoffs begin, with everyone avoiding any …
Called for an appt and was able to get one the same day. Felt very safe with the precautions they take because of the virus.
Dr. Warner was very pleasant & thorough and followed up on tests he ordered and getting back to me.
The doctors there for the most part are fine. Dr’s Ibrahim & Esminger are the best in the area. The nurse practitioners, like Cara Foss, are super! The administrative staff is the worst. For example: I’m posting this while I’ve been waiting …
All of the people whom I have encountered at this practice are caring and kind. I feel well taken care of from the moment I walk in to the moment I leave. The assistant who took care of me before my practitioner came in was so thoughtful …
My first time at Pentucket Medical Was definitely a five-star experience everyone I had to deal with was nice and friendly and professional I felt really comfortable and Dr. Randall was informative and helpful. Of course this is my first …
I sat in the car , called in to let them know i was there and waited for a call back. They called , I went in and got screened by a sweet lady who gave me a face mask and asked that I remove my cloth one. Met the nurse upstairs and was brought directly to my room for vitals. A very safe and controlled visit. Very appreciated.
Have been going to PMA for years. Physicians and staff are great. The only problem with the practice is it can be very difficult to get a person on the phone when you call. I tried to call the other day and waited literally 15 minutes …
Pentucket Medical staff are awesome. The visit was handled with efficiency and care in serving the public during a very difficult challenge to the American public. Have confidence in this journey as your comfort and safety are job 1! …
I met with Amber, NP, for the first time. It was an excellent experience. She is professional, competent, answered my questions, and had a lovely personality. Could not have been happier with this office visit.
There is plenty of parking but, in my opinion, too many handicapped spaces. When I arrived yesterday, there were a dozen or so unoccupied handicapped spaces. I was fortunate to finally find the only available space after driving around …
I always see Melissa Ginsburg, she is fabulous: Never makes me feel rushed, goes over all my issues, has a great bedside manner. I highly recommend her. Front desk, blood test taker, and medical assistants also very nice and competent.
I was impressed with Dr. Randall‘s calm, patient and thorough manner during my initial consultation. It was helpful to get a printout of the health summary of my visit as I left. Diane was helpful and friendly. I would definitely recommend this practice!
Arrived downstairs 15 min before my appointment and wasn’t called up to the window for 30 minutes as only one window is open. there were 2 people ahead of me and at least 6-7 behind me. The clerk seemed aggravated that she was working too …
The care I received was great.I am so grateful that when I called the in the morning for a sick visit, they got me in right away on the same day. I saw Mark Warnat, PA. He took the time to listen to my concerns and got me on the right …
I have been a patient of Pentucket medical for 5 years. I see Melissa the PA in Newburyport. She is absolutely fabulous. She takes her time and treats you more like a friend than just another number. She listens and makes you feel …
I wish I had come to Pentucket Medical years ago. The staff, both administrative and medical, are terrific. They listen to me and respond to my concerns. I’ve always left with all my questions answered, and if new ones come up, I can …
After waiting a week for an appointment with someone in my doctor’s practice to follow up on a rash, I was kept waiting for over one hour. No one at check in had the courtesy to inform me that the doctor was running late. After an hour wait …
Staff is friendly, kind and accommodating. However, was on hold 18 minutes to make an appointment. At time of appointment waited 40+ minutes in exam room to be seen, even at early morning appointment. No cash accepted to co-pays now. For me …
I would have given a 5 star review, however, I waited all afternoon to hear from my doctor with the results of my x-ray, but didn’t. I called the office around 3:00 and had to leave a voicemail? My call was returned from a very nice woman, …
I’ve been a patient here for years. Well, I was a patient here for years until they changed the phone system. Now you wait on hold for 10+ minutes (I was on hold for an hour and half one day) to only get hung up on when you try to make an …
I’d highly recommend PMA, the entire staff from signing in to making appointments with referral partners are all very professional and helpful! They are also very prompt and respectful with being available at the time of your appointment. …
I transferred from the Lawrence practice to NBPT. for a new PCP since my physician had retired. I had chosen Dr. Beaudoin based on the reviews and was not disappointed. Dr. Beaudoin was kind, friendly, very knowledgeable, and listened to my …
Dr. Ibrahim is such a phenomenal doctor and I trust being under his medical care. I know that my health is being treated professionally and I recommend his expertise to all patients. …
While the staff was wonderful kind and patient, I was a little surprised by the use of only a disposable face mask worn by the tech for an up close (patient and tech in very close proximity) testing procedure that lasted more than a few …
I am new to the area. I have found the reception personnel to be efficient and helpful. The support staff in the primary care office are professional and friendly. Dr. Lopez is smart, caring and very thorough. I am very pleased with every aspect of the office and would recommend the practice to my friends and family.
Melissa (NP) is the best! Very knowledgeable and always takes the time to get at the root of
symptoms. The fact that she is super nice is just an added bonus! Pentucket in general has prompt service and good staff. Thanks for all the health care over the years!
The appointment to receive my flu shot proceeded very smoothly. I was able to check in online easily and successfully and then proceeded to enter after calling in. The check in process was very efficient with the taking of my temperature …
Pentucket Medical provides excellent health care in all areas. My primary is amazing along with each specialist I have been referred to. I moved an hour away from this office and I still won’t change my doctor because she takes such good care of me. I highly recommend this medical practice.
Prior to arrival, I was directed to call first. I arrived for a 9:00 appointment at 8:45. No one answered my call after 15 minutes. I proceeded to go inside where I was admonished for arriving 7 minutes late. I was told that “had I arrived …
This is a great doctors office.
Amber is my absolute favorite.
She treats like a person. Not a file number. …
When I arrived, I was happy to find plenty of available parking spaces. The lady who registered me was exceptionally nice. The nurse practitioner who saw me was kind, understanding, and knowledgeable. I liked him very much.. Everything about my experience at Pentucket Medical was excellent.
Everyone there is very nice and accommodating. The nurse who brought me in was kind, had a sense of humor and just likable. The new PA, who is Deb Cassin’s permanent replacement, was very thorough and took her time learning about me. She was easy to talk to and I enjoyed seeing her. I left feeling uplifted.
The virtual visit from the doctor is personal and still allows the communication with my doctor has you had when physically visiting the office. It allows me to stay quarantined and safe. I wish all visits could be the same but get the blood work done prior to another meeting.
Went for second half of my shingles shot. Usually they are very efficient. I sat in upstairs waiting room with two other people and was asked by two different nurses what I was there for. Was finally taken in but told they don’t give that …
Tried for 2 days to call and schedule an appointment. ” Dial 9 to schedule appointments” then get outgoing message ” the number you dialed cannot be connected, try again later “. I tried all 3 numbers in their website. I ended up setting …
Very impressed with Pentucket Medical.Well organized and efficient. They take excellent precautions for COVID-19, I felt safe at all times. Very happy with my PCP but must also say how good the Nurse Practitioners are. They are knowledgeable and caring and give me confidence in the care I’m receiving.
Never had a problem with Pentucket Medical doctors, either with getting an appointment, having a physical or followup care–haven’t been kept waiting as I frequently had with another medical practice in town. Dr. Jessica Schoonmaker is …
Excellent care from my primary. Specialists are new to me, but all seem patient oriented.
My only problem with the facility is not with any of the doctors, it is based on …
Negative or No stars whatsoever. After arriving at 11:20 and being checked in by 11:26 for An 11:30 appointment, I waited 35 minutes without an explanation as to why I was not being seen. During that 35 minutes I asked 2 nurses to find …
In the past the care my mother has received has been fine. Of late this has dramatically changed. I can only assume that the staff is overworked. My mother is 93. She was seen on a Friday by a Physician’s Assistant for a cough and sore …
I was referred to Pentucket Medical by my PCP for a cardiac stress test.
Upon my arrival, I was quickly registered and then, within a few minutes, was taken in for my test. The nurse administering the test was quite knowledgeable, …
I give it 2 stars for this visit solely based on check in. It was a cluster! Not once was I told, pre appointment or when I called, that if you had an appointment before 830 that you should just go inside instead of calling and waiting to …
I saw Mark Warnat PA for symptoms I experienced that concerned me. He took the time necessary to allow me to fully explain what happened and asked all the relevant questions to fully understand what happened. He made me feel comfortable …
I only gave Pentucket Medical 3 stars because of the Nurse Practioner I saw for my appointment. I went in for a specific issue and she talked about everything but what I went in for. I left feeling like nothing was resolved. Otherwise, I …
I have always had an excellent experience at Pentucket Medical. When checking in everyone was very helpful. Whenever I called for an appointment I never had a problem. If I needed to speak to the Doctor they listened and had the Doctor …
My experience was excellent. The staff in the reception area were very helpful in directing me where to go and how the new protocols work. Dr. Lopez and his nurses were prompt and very helpful. They asked all the necessary questions and …
I consider Pentucket Medical to have the worst methods of communication I have ever experienced, in any company. The most negative experience took 4 days to resolve. All that was needed was a prescription to be called into a pharmacy. Phone …
I’ve been with Pentucket Medical for years. This year I need a new primary care and chose one for the Newburyport office. Great experience! I felt that my new nurse practitioner did a very thorough exam. Her nurse did a great job as …
Dr. Christine Young (PCP at the NBPT Office) is one of the most patient, affirming, kind doctors. She allows her patients to fully explain what is going on with them and asks lots of good questions to make sure she has a clear picture. She …
Great place, great people… good luck getting in touch with any of them, and good luck getting an appointment for anything sooner that 14 days away. …