I must say that I had the exact opposite experience from the other reviewer. The customer service was phenomenal, staff was knowledgeable, and even came in early due to my schedule
Excellent, and responsive customer service. Without exception, they are all willing to help in any way they can. Always satisfied when I call or visit!
Oh my gosh, I can’t say enough good things. They followed up with me very promptly, were extremely kind and helpful to get me what I needed. Definitely choose them.
On Time, very friendly, Tony was easy to get along with, knowledgeable of his product and it’s variations, Looking forward to a long association with them
Had an Awesome experience, very friendly staff that want to work with you and do whatever they can to make sure everything is correct and want what is best for you. Thank you so much for everything and making the process VERY easy..
Great customer service and Kelly, the office manager/receptionist is wonderful to work with and so friendly. Tony is so knowledgeable and friendly. Thanks to everyone for all your help.
What a great place!!! Everyone was so pleasant and helpful. I’ll be doing all my business with them from now on. I’ve never had this great an experience and so much knowledge of what they were giving you.
Tony was great and very knowledgeable. Made the whole process painless and gave great information. Can tell he enjoys his job and cares about the customers
Dwayne was very helpful and explained everything thoroughly during my visit. He made sure I knew what to expect and answered any questions as silly as they may have been. Definitely recommend Respicare and Dwayne Weitzel!
Excellent experience . Tony was very thorough in describing a new CPAP machine and made sure several times how easily accessible their services were. …
Excellent staff and assistance setting up for a CPAP. Michael has gone above and beyond with making sure this transition is smooth. I really appreciate his professional follow up.
My first visit with Respicare was the best experience I’ve ever had (after 14 years of using a CPAP) with a CPAP support service. The staff is nice, thorough, and knowledgable.
Dwayne was so helpful in finding the right mask for me. He was very knowledgeable of the different masks and the cpap machine. Dwayne and everyone else I met at the office were kind, patient and understanding.
Dwayne was very detail oriented. Explained everything in basic terms. Called me after reviewing my report. A great Respiratory Therapist. Highly Recommend Respicare of Cary
Awesome group of people!!!! They’re always friendly and helpful with c-pap machines. I have even stopped by without an appointment and have received help with my masks or machine. …
Since day one, the staff has been great! Friendly, patient, professional. I look forward to seeing Janna,Kelli and Shelli. they’re smiles are contagious 😊 …
Staff here is absolutely wonderful. The ladies at the front desk are very kind and helpful and the RT Jose is very knowledgeable and makes sure you completely understand your machine. So glad my doctor told me about this clinic!
I was having trouble getting use to using a BiPap machine, Tony has been very helpful with suggesting ways to get used to the machine. I was ready to just give up. I did take his advise and I am becoming more comfortable with using the …
Living in Raleigh I was hesitant to start at an office in Cary. However, I can’t imagine any other place being better than these folks. I will gladly visit Cary whenever I need to to utilize the staff at Respicare DME. Professional and …
This is definitely the place to go for all your respiratory needs. Excellent customer service, you get to work one on one with a respiratory therapist, fair competitive pricing, all staff is very knowlegeable on the products they carry. Don’t waste your time going else where, Respicare is the BEST!
I can’t say enough about Respicare….they saw me last minute. I got in with Jesus Flores. He was very knowledgeable but also down to earth. I was confident leaving that I was gonna have a great nights sleep!! I actually did!! …
I was just set up with a CPAP through Respicare. I was very satisfied with the the entire staff. Caring friendly and very knowledgeable. Shout out to the whole team. You have me sleeping like a baby again! Thank you all your awesome 😊 …
I only needed supplies as we mo ed here from. Florida. My mask was broken , they insisted on having g my sleep study and prescription. I couldn’t make them understand that i didn’t need a machine but only supplies.Repeated calls no …
This is an amazing group of people! Tony took the time to listen to my questions and concerns. He didn’t make me feel rushed. Took his time going over every aspect of equipment and instructions on how to clean it. He really made sure I was …
Phenomenal knowledge, excellent customer care, & above-and-beyond service. I was prescribed a CPAP machine for sleep apnea after a sleep study and was referred by my doctor to Respicare, an equipment and service organization. I got a call …
My highest recommendation for Respicare! I had a sleep study and was told I needed a CPAP in November. I waited over a month to hear from a national DME and the one phone call I had from them as awful. I contacted my doctor’s office and …
These guys were excellent from start to finish. The service was fast, efficient, and Tony told me everything I needed to know when I got my machine. Whenever I’ve needed to ask a question, the response was prompt, if not outright instant. …
Excellent experience. Tony Christy and his team go above and beyond standard customer service from A to Z with outstanding aftercare follow up. Excellent knowledge of the product and care as needed for the individual. As a long time CPAP User I would highly recommend these guys!
Staff was very professional and friendly. The gentleman thoroughly explained and demonstrated how to use and care for the equipment. He took the time to answer my questions and remained courteous throughout the visit. I appreciate how he cleaned/sanitized surfaces and how he wore gloves while demonstrating with and touching my device.
Professional, knowledgeable team. I received my cpap and supplies very soon after contacting the office. The therapist gave excellent instructions for using the cpap and correctly sizing the mask that I needed. Kelli has been most courteous and helpful.
A year ago my husband and I were very happy with Respicare but this year not so much. Mike called us last month to sent up an appointment for my husband but we were waiting on an order for me. Finally I called the doctor and she sent one …
The staff at this location is friendly, professional and very customer oriented. Specifically, my therapist, Jose Flores was knowledgeable, and extremely effective in educating me about sleep apnea and Respicare’s product options. My expectations were exceeded by the service I received.
Even though I moved from Cary to Durham over a year ago, I continue to use Respicare for my sleep and cpap needs because of their excellent customer service. Most recently I had a leak in my mask which I was unable to resolve and I met …
The service was great, timely and informative. The staff was very friendly and knowledgeable. I went in to get a new CPAP, first time using Respicare, and everything went very smoothly. The CPAP tech was able to easily assess my degree of …
I should have written this review weeks ago. I can’t say how pleased I was to receive my cpap machine. Jose was FANTASTIC! He was so thorough, professional and patient. Jose took his time in helping me to understand the cpap, how to read …
Awesome customer service! Service was fast and I enjoyed getting to work one on one with a respiratory therapist. Kelli was awesome setting all this up and going over my insurance benefits with me! She was very friendly and helpful!
I give them one star because of the lack of understating of the customers needs on the side of “respiratory therapist”. I know they understand breathing and how things operate but on some level you have to have some common sense about …
Respicare DME’s team is very helpful and always respond extremely promptly. In the past, Dwayne has always been very attentive to my requests and today I had the pleasure of dealing with Jose. He was very resourceful and helped expedite the process for me to receive the information I needed. I highly recommend.
I was less than thrilled at the prospect of having to wear a CPAP at night. Dwayne at Respicare has been very patient as I navigate life with my new sleeping companion. The staff is very friendly and helpful and they have all made the experience smooth and easy. I highly recommend Respicare!
Can not thank Brendan for all the help with mom .he was caring and concerning fixed her mask she had a good night sleep . Recommend 10 times he was great thank you so much
I wasn’t sure what to expect when I came in but Micheal made the experience of learning my new normal very comfortable.He was very knowledge about the equipment and took his his time. The receptionists , Kelly was so so spirited and very bubbly about what she did. I would definitely recommend this place to everyone.
I met with Jose Flores, Respiratory Therapist to get fitted for my CPAP machine. Jose’s approach was excellent. He started by explaining what sleep apnea is and how it effects various parts of your health and lifestyle. He took his time …
These folks are professional yet extremely personable. Efficient yet , compassionate. Super reliable and patient. I feel very cared for by my therapist, Dwayne, and the office staff. I live in Durham and tried to switch to a dirham company, but returned to Respicare because of their superb patient care. They are the best!
I want to Thank Jose Flows and Kelli Johnson for making my visit to Respicare a great one! I went having issues with my Cpap machine and Jose did a wonderful job explaining what was going on and educating me on things I wasn’t told when I …
I am new to the CPAP world so I had no idea what to expect when I went to pick up my machine. I was pleasantly surprised at the experience. The folks at Respicare were fantastic. Dwayne is so warm and friendly and very knowledgeable. He …
I went to pick up my CPAP machine today, which was great because of my work I was able to come in on a Saturday and meet with Mr.Dwayne. He was very friendly, helpful, and informative about the device. He explained the use of the machine …
Before I ever entered the office of Respicare, my experience was excellent! From the moment that Dwayne’s staff contacted me, I knew I was in good hands. The voice on the other end of the phone was friendly, full of energy, knowledgeable …
My sleep doctor wrote the prescription and sent it to Respicare last Wednesday. As usual with doctor offices now a days I wasn’t expecting a call from a cpap provider for at least a week. I was pleasantly surprised to get a call less than …
Today I visited Respicare in Cary, NC. I could not asked for a ether experience. Jose Flores helped me with my Cpap equipment. He was most helpful, took his time, and was most patient in showing me, explaining the process and letting me …
The customer experience is wonderful. Dwayne is truly a detailed respiratory therapist and really friendly. The office staff was wonderful as well. If your health is dependent on CPAP therapy, look no further, these folks are great!
Definitely highly recommended…..Very pleasant experience during COVID. The Respiratory Therapist Jose Flores and his team were great, on time, and it was very affordable. Did I mention knowledgeable, professional oh and Award winning. The …
I just received my CPAP machine. When I went to my first appointment, I was greeted by the friendly office staff, then met with Dwayne. He took time to explain every detail and was extremely knowledgeable about all of the options. He was …
I just received a CPAP machine the beginning of February and have been having trouble trying to figure out the correct mask. Each time I had to go back to the office to exchange my mask, the staff is always friendly. My sleep tech was …
I was thrilled to find Respicare when my former provider stopped servicing equipment and I needed help. They were so responsive in getting me an appointment right away, and Tony is just great. He and his team got me everything I needed and have been so supportive and knowledgeable. I couldn’t be happier.
I recently visited their office and the front desk staff Shelli, Kelli, and Janna were amazing and so helpful. They gave me good tips on how to utilize cpap equipment. I look forward to visiting again. Customer service was impeccable.
Shelli @ Respicare, Cary, went above and beyond to help us get needed CPAP supplies. We had been using a different company for our CPAP supplies, but could not get anyone at that company to call us back so we could order what we needed. …
I have been a CPAP user for multiple years and had the displeasure of working with a few supply companies. I say displeasure because there were constant supply or billing issues and an overall lack of customer service. When my doctor …
I had an excellent experience with Respicare. The office staff is friendly and professional. They helped me with scheduling, insurance, and even directions. Michael, the respiratory care specialist, was exceptional. To put it kindly, I was …
I’ve recently become a patient here and have had 2 great visits so far. Both visits were great, but I didn’t think to write down the name of the guy who helped me out on my first visit. My second visit was a late Friday afternoon …
The staff at Respicare has been phenomenal. They have assisted our family with our complicated supply needs. After being misdirected to an out of network provider, Respicare went above and beyond to connect us with what we needed from their …
Great experience at Respicare! The CPAP machine I’d been using became subject to a recall, so I needed to get a new one quickly. Respicare worked with me, my doctor, and my insurance to ensure everything was in order to get me a new …
Thank you Respicare and special thanks to Mrs. Kathy Richarson for being patient with me in explaining all processes/ procedures related to CPAP. Once again thank you:)
I have been using Respicare for a long time for both personal and business needs. Kelli is exceptionally wonderful. She also goes the extra mile to help us and our patients get the best service possible. I can always call her any time I …
The owner of the company is an honest hard-working individual trying to do what is best for the business while providing for his employees and his family. He is always looking to improve service and is extremely focused on providing a higher level of care in a changing Healthcare marketplace.
I love the whole staff everyone is very polite and understanding, my favorite staff that went above and beyond will have to be Kelli she listen to all my concerns and was very helpful, knowledgeable and friendly. Will definitely recommend to my friends and family.
Awesome people, everyone is super friendly and helpful.
Will go above and beyond to make you sleep better
Definitely recommend them!! Especially Daniela , Kelli , Shelli 🙂
Kelli was amazing this was my first time using respicare and she made me feel so comfortable and when I showed up for my appointment on the wrong day she still made time for me! Even my son was shocked when she knew all about his Minecraft game lingo. She made him feel just as special! I could go on forever Kelli is truly amazing!
I’ve been working with Respicare over the phone for a little while now. Kelly has been a tremendous help to me! She was so kind, and worked super hard to make sure I was taken care of! She not only did her job, she went the extra mile! I definitely recommend working with Respicare!
I had the pleasure of visiting this location today, the office staff was extremely friendly. Dwayne W was so professional & very knowledgeable of the equipment. He explained how the product worked and made sure that I was capable of …
This company blows. My doctor sent them an order 2 weeks ago. They called me a week ago to say they are reviewing paperwork to make sure it will be covered by insurance. I called them today, guess what? They are still processing. I have …
The staff at Respicare DME Inc is absolutely fantastic- from the front office to the individual therapists. I would highly recommend this company for all of your respiratory needs.
I highly recommend RespiCare DME! The staff is knowledgeable, professional and very responsive. My pulmonologist originally referred me to a different DME group and I waited several months for a CPAP machine…meanwhile, my health was …
I have had nothing but issues with the service related to this company. My PCP sent over a referral in June and only now are they calling me with my CPAP order at the end of November. They, predictably, blamed supply shortages in August and …
I have had a great experience working with them. Kelli is amazing! She has been extremely helpful and so nice! The front desk staff were also very friendly.
On 3/23/22 we were told we had to pay our Medicare deductible to Respicare in order to receive needed equipment. Unfortunately Respicare did not file that claim with Medicare for over a month (4/27/22). In the meantime, Medicare had us pay …
The staff at Respicare are AMAZING!! Brandon, Kathy, & Danyella have treated us like their own family. Their care is exemplary and is “second to none”. They stand out in the medical field at the “top of the pinnacle” and….are the model for all others to follow. We appreciate them more than words can describe.
If I could give zero stars, I would. I have had nothing but trouble with Respicare since I started with them in 2021. From the very beginning, they’ve been a problem. While the office staff was nice enough for most of my time with them, …
I have used a CPAP machine for more than 10 years. I found it necessary for a good nights sleep. That being said, the vendor that I used for many years was more concerned about selling the products than providing the service. That is not …
I had my appointment with Mrs. Kathy and she was AMAZING! She was very patient with me and took her time to go into detail about my new CPAP machine! I am new to this, but she made me very comfortable and confident that I can do this! The …
Horrible !!!!!!!
Appalling slow customer service. Nobody answers the phone.
Great place to do business….
Awesome staff and very knowledgeable.
Billing process needs work.
Highly recommend Respicare! Outstanding customer service!!
Excellent service will recommend to family and friends!!!
Great patient service. Friendly technicians and office staff.
I would highly recommend Respicare DME awesome staff, pleasant, nice and helpful
Great and friendly staff. My go-to respitory DME provider.
Knowledgeable and caring staff. Will definitely recommend these people!
The knowledge and compassion of the Respicare team is impressive and greatly appreciative.
Just picked up my CPAC but I came home with confidence that my problems will be getting better soon.
The staff is friendly, very accommodating and efficient. Very good product and service!
Jose Flores has always been very responsive to all my inquiries. He fully explains the details in his answer.
Locally owned and established, knowledgeable staff in place. Always have the products that I need and extremely responsive.
Jose was very knowledgeable and professional answered all my questions and provided me with outstanding customer service.
I absolutely love this company.. Great customer service and very knowledgeable of their equipment..Thank you for all your help..
There was a mix up with my equipment due to insurance and Brittney took care of it. Thank you Brittney I can sleep again!!!!!
Tony was very knowledgeable, easy to understand and easy to talk to. Awesome customer service!!
Have been used them for years for my CPAP needs. Good folks, good service.
Micheal was very pleasant, informative , patient and took his time with all the questions we had. !!
The staff is awesome and upbeat. Very good experience. I’m looking forward to returning for supplies.
I must say that I had the exact opposite experience from the other reviewer. The customer service was phenomenal, staff was knowledgeable, and even came in early due to my schedule
Excellent, and responsive customer service. Without exception, they are all willing to help in any way they can. Always satisfied when I call or visit!
Oh my gosh, I can’t say enough good things. They followed up with me very promptly, were extremely kind and helpful to get me what I needed. Definitely choose them.
Tony was very knowledgeable and efficient. Great customer service with a detailed explanation on how to use their products.
On Time, very friendly, Tony was easy to get along with, knowledgeable of his product and it’s variations, Looking forward to a long association with them
Had an Awesome experience, very friendly staff that want to work with you and do whatever they can to make sure everything is correct and want what is best for you. Thank you so much for everything and making the process VERY easy..
I found the staff from sales to the tech very helpful. He even returned my call & helped me the next day on a Sunday. 5 Stars
Excellent patient care! You notice the difference from the first phone contact. Professional, friendly and caring! Excellent follow thru!
Great service, friendly staff. Filled my prescription for a new type of mask with ease.
Very satisfied with staff and services and products.
Great customer service and Kelly, the office manager/receptionist is wonderful to work with and so friendly. Tony is so knowledgeable and friendly. Thanks to everyone for all your help.
What a great place!!! Everyone was so pleasant and helpful. I’ll be doing all my business with them from now on. I’ve never had this great an experience and so much knowledge of what they were giving you.
Jose Flores was very helpful and informative about my cpap machine. Also, Kelli at the front desk was amazing!
Tony was great and very knowledgeable. Made the whole process painless and gave great information. Can tell he enjoys his job and cares about the customers
Dwayne was very helpful and explained everything thoroughly during my visit. He made sure I knew what to expect and answered any questions as silly as they may have been. Definitely recommend Respicare and Dwayne Weitzel!
Excellent experience . Tony was very thorough in describing a new CPAP machine and made sure several times how easily accessible their services were. …
Excellent staff and assistance setting up for a CPAP. Michael has gone above and beyond with making sure this transition is smooth. I really appreciate his professional follow up.
My first visit with Respicare was the best experience I’ve ever had (after 14 years of using a CPAP) with a CPAP support service. The staff is nice, thorough, and knowledgable.
Dwayne was so helpful in finding the right mask for me. He was very knowledgeable of the different masks and the cpap machine. Dwayne and everyone else I met at the office were kind, patient and understanding.
They are a horrible company to work with; they are scammers. Watch your billing!!!
Dwayne was very detail oriented. Explained everything in basic terms. Called me after reviewing my report. A great Respiratory Therapist. Highly Recommend Respicare of Cary
Awesome group of people!!!! They’re always friendly and helpful with c-pap machines. I have even stopped by without an appointment and have received help with my masks or machine. …
Since day one, the staff has been great! Friendly, patient, professional. I look forward to seeing Janna,Kelli and Shelli. they’re smiles are contagious 😊 …
Staff here is absolutely wonderful. The ladies at the front desk are very kind and helpful and the RT Jose is very knowledgeable and makes sure you completely understand your machine. So glad my doctor told me about this clinic!
I was having trouble getting use to using a BiPap machine, Tony has been very helpful with suggesting ways to get used to the machine. I was ready to just give up. I did take his advise and I am becoming more comfortable with using the …
Living in Raleigh I was hesitant to start at an office in Cary. However, I can’t imagine any other place being better than these folks. I will gladly visit Cary whenever I need to to utilize the staff at Respicare DME. Professional and …
This is definitely the place to go for all your respiratory needs. Excellent customer service, you get to work one on one with a respiratory therapist, fair competitive pricing, all staff is very knowlegeable on the products they carry. Don’t waste your time going else where, Respicare is the BEST!
I can’t say enough about Respicare….they saw me last minute. I got in with Jesus Flores. He was very knowledgeable but also down to earth. I was confident leaving that I was gonna have a great nights sleep!! I actually did!! …
I was just set up with a CPAP through Respicare. I was very satisfied with the the entire staff. Caring friendly and very knowledgeable. Shout out to the whole team. You have me sleeping like a baby again! Thank you all your awesome 😊 …
I only needed supplies as we mo ed here from. Florida. My mask was broken , they insisted on having g my sleep study and prescription. I couldn’t make them understand that i didn’t need a machine but only supplies.Repeated calls no …
RESPICARE DME, INC. Jose Flores, RRT, CRT, RCP.
Top notch Bilingual Customer Service – EN/SP I live out of the state and Mr. …
This is an amazing group of people! Tony took the time to listen to my questions and concerns. He didn’t make me feel rushed. Took his time going over every aspect of equipment and instructions on how to clean it. He really made sure I was …
Phenomenal knowledge, excellent customer care, & above-and-beyond service. I was prescribed a CPAP machine for sleep apnea after a sleep study and was referred by my doctor to Respicare, an equipment and service organization. I got a call …
My highest recommendation for Respicare! I had a sleep study and was told I needed a CPAP in November. I waited over a month to hear from a national DME and the one phone call I had from them as awful. I contacted my doctor’s office and …
These guys were excellent from start to finish. The service was fast, efficient, and Tony told me everything I needed to know when I got my machine. Whenever I’ve needed to ask a question, the response was prompt, if not outright instant. …
Excellent experience. Tony Christy and his team go above and beyond standard customer service from A to Z with outstanding aftercare follow up. Excellent knowledge of the product and care as needed for the individual. As a long time CPAP User I would highly recommend these guys!
Staff was very professional and friendly. The gentleman thoroughly explained and demonstrated how to use and care for the equipment. He took the time to answer my questions and remained courteous throughout the visit. I appreciate how he cleaned/sanitized surfaces and how he wore gloves while demonstrating with and touching my device.
Professional, knowledgeable team. I received my cpap and supplies very soon after contacting the office. The therapist gave excellent instructions for using the cpap and correctly sizing the mask that I needed. Kelli has been most courteous and helpful.
A year ago my husband and I were very happy with Respicare but this year not so much. Mike called us last month to sent up an appointment for my husband but we were waiting on an order for me. Finally I called the doctor and she sent one …
The staff at this location is friendly, professional and very customer oriented. Specifically, my therapist, Jose Flores was knowledgeable, and extremely effective in educating me about sleep apnea and Respicare’s product options. My expectations were exceeded by the service I received.
Even though I moved from Cary to Durham over a year ago, I continue to use Respicare for my sleep and cpap needs because of their excellent customer service. Most recently I had a leak in my mask which I was unable to resolve and I met …
The service was great, timely and informative. The staff was very friendly and knowledgeable. I went in to get a new CPAP, first time using Respicare, and everything went very smoothly. The CPAP tech was able to easily assess my degree of …
I should have written this review weeks ago. I can’t say how pleased I was to receive my cpap machine. Jose was FANTASTIC! He was so thorough, professional and patient. Jose took his time in helping me to understand the cpap, how to read …
Awesome customer service! Service was fast and I enjoyed getting to work one on one with a respiratory therapist. Kelli was awesome setting all this up and going over my insurance benefits with me! She was very friendly and helpful!
I give them one star because of the lack of understating of the customers needs on the side of “respiratory therapist”. I know they understand breathing and how things operate but on some level you have to have some common sense about …
Great experience! The whole staff was very friendly! Daniella helped me and was very knowledgeable and caring about her job. I highly recommend them!
Respicare DME’s team is very helpful and always respond extremely promptly. In the past, Dwayne has always been very attentive to my requests and today I had the pleasure of dealing with Jose. He was very resourceful and helped expedite the process for me to receive the information I needed. I highly recommend.
I was less than thrilled at the prospect of having to wear a CPAP at night. Dwayne at Respicare has been very patient as I navigate life with my new sleeping companion. The staff is very friendly and helpful and they have all made the experience smooth and easy. I highly recommend Respicare!
Can not thank Brendan for all the help with mom .he was caring and concerning fixed her mask she had a good night sleep . Recommend 10 times he was great thank you so much
I wasn’t sure what to expect when I came in but Micheal made the experience of learning my new normal very comfortable.He was very knowledge about the equipment and took his his time. The receptionists , Kelly was so so spirited and very bubbly about what she did. I would definitely recommend this place to everyone.
I met with Jose Flores, Respiratory Therapist to get fitted for my CPAP machine. Jose’s approach was excellent. He started by explaining what sleep apnea is and how it effects various parts of your health and lifestyle. He took his time …
Both over the phone and in person the staff seems caring and respectful. The service was fast and friendly.
These folks are professional yet extremely personable. Efficient yet , compassionate. Super reliable and patient. I feel very cared for by my therapist, Dwayne, and the office staff. I live in Durham and tried to switch to a dirham company, but returned to Respicare because of their superb patient care. They are the best!
I want to Thank Jose Flows and Kelli Johnson for making my visit to Respicare a great one! I went having issues with my Cpap machine and Jose did a wonderful job explaining what was going on and educating me on things I wasn’t told when I …
I am new to the CPAP world so I had no idea what to expect when I went to pick up my machine. I was pleasantly surprised at the experience. The folks at Respicare were fantastic. Dwayne is so warm and friendly and very knowledgeable. He …
I went to pick up my CPAP machine today, which was great because of my work I was able to come in on a Saturday and meet with Mr.Dwayne. He was very friendly, helpful, and informative about the device. He explained the use of the machine …
Before I ever entered the office of Respicare, my experience was excellent! From the moment that Dwayne’s staff contacted me, I knew I was in good hands. The voice on the other end of the phone was friendly, full of energy, knowledgeable …
My sleep doctor wrote the prescription and sent it to Respicare last Wednesday. As usual with doctor offices now a days I wasn’t expecting a call from a cpap provider for at least a week. I was pleasantly surprised to get a call less than …
Today I visited Respicare in Cary, NC. I could not asked for a ether experience. Jose Flores helped me with my Cpap equipment. He was most helpful, took his time, and was most patient in showing me, explaining the process and letting me …
The customer experience is wonderful. Dwayne is truly a detailed respiratory therapist and really friendly. The office staff was wonderful as well. If your health is dependent on CPAP therapy, look no further, these folks are great!
Definitely highly recommended…..Very pleasant experience during COVID. The Respiratory Therapist Jose Flores and his team were great, on time, and it was very affordable. Did I mention knowledgeable, professional oh and Award winning. The …
I just received my CPAP machine. When I went to my first appointment, I was greeted by the friendly office staff, then met with Dwayne. He took time to explain every detail and was extremely knowledgeable about all of the options. He was …
I just received a CPAP machine the beginning of February and have been having trouble trying to figure out the correct mask. Each time I had to go back to the office to exchange my mask, the staff is always friendly. My sleep tech was …
I was thrilled to find Respicare when my former provider stopped servicing equipment and I needed help. They were so responsive in getting me an appointment right away, and Tony is just great. He and his team got me everything I needed and have been so supportive and knowledgeable. I couldn’t be happier.
I recently visited their office and the front desk staff Shelli, Kelli, and Janna were amazing and so helpful. They gave me good tips on how to utilize cpap equipment. I look forward to visiting again. Customer service was impeccable.
Shelli @ Respicare, Cary, went above and beyond to help us get needed CPAP supplies. We had been using a different company for our CPAP supplies, but could not get anyone at that company to call us back so we could order what we needed. …
I have been a CPAP user for multiple years and had the displeasure of working with a few supply companies. I say displeasure because there were constant supply or billing issues and an overall lack of customer service. When my doctor …
I had an excellent experience with Respicare. The office staff is friendly and professional. They helped me with scheduling, insurance, and even directions. Michael, the respiratory care specialist, was exceptional. To put it kindly, I was …
I’ve recently become a patient here and have had 2 great visits so far. Both visits were great, but I didn’t think to write down the name of the guy who helped me out on my first visit. My second visit was a late Friday afternoon …
The staff at Respicare has been phenomenal. They have assisted our family with our complicated supply needs. After being misdirected to an out of network provider, Respicare went above and beyond to connect us with what we needed from their …
Great experience at Respicare! The CPAP machine I’d been using became subject to a recall, so I needed to get a new one quickly. Respicare worked with me, my doctor, and my insurance to ensure everything was in order to get me a new …
Thank you Respicare and special thanks to Mrs. Kathy Richarson for being patient with me in explaining all processes/ procedures related to CPAP. Once again thank you:)
I have been using Respicare for a long time for both personal and business needs. Kelli is exceptionally wonderful. She also goes the extra mile to help us and our patients get the best service possible. I can always call her any time I …
The owner of the company is an honest hard-working individual trying to do what is best for the business while providing for his employees and his family. He is always looking to improve service and is extremely focused on providing a higher level of care in a changing Healthcare marketplace.
I love the whole staff everyone is very polite and understanding, my favorite staff that went above and beyond will have to be Kelli she listen to all my concerns and was very helpful, knowledgeable and friendly. Will definitely recommend to my friends and family.
Awesome people, everyone is super friendly and helpful.
Will go above and beyond to make you sleep better
Definitely recommend them!! Especially Daniela , Kelli , Shelli 🙂
Kelli was amazing this was my first time using respicare and she made me feel so comfortable and when I showed up for my appointment on the wrong day she still made time for me! Even my son was shocked when she knew all about his Minecraft game lingo. She made him feel just as special! I could go on forever Kelli is truly amazing!
I’ve been working with Respicare over the phone for a little while now. Kelly has been a tremendous help to me! She was so kind, and worked super hard to make sure I was taken care of! She not only did her job, she went the extra mile! I definitely recommend working with Respicare!
I had the pleasure of visiting this location today, the office staff was extremely friendly. Dwayne W was so professional & very knowledgeable of the equipment. He explained how the product worked and made sure that I was capable of …
This company blows. My doctor sent them an order 2 weeks ago. They called me a week ago to say they are reviewing paperwork to make sure it will be covered by insurance. I called them today, guess what? They are still processing. I have …
The staff at Respicare DME Inc is absolutely fantastic- from the front office to the individual therapists. I would highly recommend this company for all of your respiratory needs.
I highly recommend RespiCare DME! The staff is knowledgeable, professional and very responsive. My pulmonologist originally referred me to a different DME group and I waited several months for a CPAP machine…meanwhile, my health was …
I have had nothing but issues with the service related to this company. My PCP sent over a referral in June and only now are they calling me with my CPAP order at the end of November. They, predictably, blamed supply shortages in August and …
I have had a great experience working with them. Kelli is amazing! She has been extremely helpful and so nice! The front desk staff were also very friendly.
On 3/23/22 we were told we had to pay our Medicare deductible to Respicare in order to receive needed equipment. Unfortunately Respicare did not file that claim with Medicare for over a month (4/27/22). In the meantime, Medicare had us pay …
The staff at Respicare are AMAZING!! Brandon, Kathy, & Danyella have treated us like their own family. Their care is exemplary and is “second to none”. They stand out in the medical field at the “top of the pinnacle” and….are the model for all others to follow. We appreciate them more than words can describe.
If I could give zero stars, I would. I have had nothing but trouble with Respicare since I started with them in 2021. From the very beginning, they’ve been a problem. While the office staff was nice enough for most of my time with them, …
I have used a CPAP machine for more than 10 years. I found it necessary for a good nights sleep. That being said, the vendor that I used for many years was more concerned about selling the products than providing the service. That is not …
I had my appointment with Mrs. Kathy and she was AMAZING! She was very patient with me and took her time to go into detail about my new CPAP machine! I am new to this, but she made me very comfortable and confident that I can do this! The …