Property and Casualty Insurance Products offered through North Carolina Farm Bureau Mutual Insurance See more
Read More| Friday | 8:15AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:15AM to 5PM |
| Tuesday | 8:15AM to 5PM |
| Wednesday | 8:15AM to 5PM |
| Thursday | 8:15AM to 5PM |
5301 Glenwood Ave, Raleigh, NC 27612
Good information
Great
lovely building and people
Great agency!!
Slow to respond to customers needs
Great place to work!!
Pleasant people and discount rates
Friendly staff, clean building
Do not recommend
Easy to use website!! That is a big PLUS!!
Great employees. Easy to work with.
Not a customer or employee…but these people are very nice.
Great place to work. Happy staff with friendly dispositions.
They have very competitive insurance rates.
If they weren’t so cheap I would have left already. Poor service. Bad at paperwork. Slow to process.
I have been a member for 15 plus years…
Always willing to answer questions and Do I Ask a Lot of Questions??? That would be a YES!!!
Worst insurance company! Kept increasing insurance with no explanation. Charged us as well left. Ridiculous dont go here u will be sorry
The medical claim adjuster lied about recovering a reimbursement statement. So wounded why NC can’t use the national APP
These guys working non stop thru CV 19 and not missing a step throughout. Im glad to be doing business with them.
Great customer service
Insurance companies deal with a lot it is much appreciated that there are real people who will help you and answer questions.
This is pretty great, you know, for an insurance company. They have amazing customer service personnel and do the best they can to help you out.
NCFB in Brevard NC is the worst insurance company I’ve ever dealt with. They are very difficult to work with, and are acting very unprofessional. I do not recommend this company to anyone.
I hate to read some of these guys negative reviews. I personally have work with these guys for a couple years and recommend many of my clients to them.
On March 12th of this year, we arrived home from vacation to find our entire house (except the master bathroom) destroyed from an upstairs plumbing leak. We walked in, stepped in water, the ceilings had fell in, water was still running …
Was with them for years, then after my home is robbed they tell Me if anything else happens in the next 5 years they will cancel. Found better coverage and better rate elsewhere. Not to mention new insurance are much more respectful people.
I had to really stay on top of the adjuster Lacey. Since she wouldn’t make an effort to call me back. Then when I finally got in touch with her she gave me unnecessary attitude when I was answering the standard questions. Not very good …
I am with this insurance company for 5 years.
I was started with Brent and until he left company i got excellent service. …
To get to talk to my agent I have to tell my business to the office staff
We Filed A claim for an auto accident on 2 vehicles we have through our business. This happened on January the 1st period we have still not heard back from the adjuster regarding approval or denial. Have called this company 4 or 5 times and left voicemails with the adjuster, still no phone call back. Worst Carrier ever!!
BEWARE!!!! NEVER USE THESE PEOPLE.
They lie and are extremely unethical. We had one of our car’s breakdown. The …
I was with this company for almost 8 years and was dropped after 1 claim. The adjuster either lied or was blamed when I asked the reasons why I was being dropped. I am so very disappointed as ever interaction I had with the employees was …
Their agent is never available. The secretaries do all the work. He never explained our policy and after ten years when we finally needed them, they never came through. A bunch of lazy, good for nothing, incompetents. Stay away from this company.
Very poor quality of business. Their client damaged our car by bumping from behind and the outcome is that the fault cannot be determined so we have to pay for the damages of our car. Of course, they do not want to pay so they rather lie in …
Great insurance company…..that is until something goes wrong. My suggestion is don’t even bother getting Farm Bureau. They’ll leave you hanging. I would leave zero stars if I could!
i highly recommend not being insured by this company . it doesn’t seem like they want to get the job done & they’re just dragging out this process . my car was labeled a total loss after being hit by one of their insured persons and i still …
Lousy, lousy service. Filed a claim online one week ago. Website says they will respond within two business days. No response. I’ve left three phone messages and still no response.
I came into the main office in Dunn I wasn’t acknowledged and I wasn’t greeted at all. The main clerk at the front desk never asked if I needed help or anything. I was the literally the ONLY customer in the office. A simple “give me a …
Hopefully the management see this review.. please train your reps to be polite and patient especially Elizabeth. Just spoke to her and my God she has a gift called ‘bad attitude’ and she just uses it on people who work so hard to help your …
I was a customer for many years until today, I was in an accident when a heavy equipment vehicle made and illegal lane change it knocked me off the road flipped and totaled my car the truck had very minimal as in one quarter size mark. …
I took auto insurance and made the full payment. After couple of weeks, I found out online that premium increased more than double. No email/phone from farm bureau regarding this increase. When I called customer service, they mentioned that …