terrible service !!!! we called 9 TIMES to make sure our appointment was confirmed and they said they would call me back but i had to keep calling back because they never returned the call .
The customer service is terrible,I was having a conversation with one of the employees and he said he put his phone down who does that while i am trying to solve a issue with my system.the system is horrible and i would never recommend it to anyone…
I been having this company since 2018 and I want to disconnect the service because the cameras haven’t been working for going on a year and they are charging me a fee to disconnect
switching to safeguard was the best decision i ever made, they gave me a great price, my bill has never been any different, and i love the user friendly equipment that came free.
TERRIBLE!!! I’m a customer of these guys, they haven’t stopped calling me and asking, “hello, would you like a quote on a new alarm system?” They have no idea I’m a customer. IDIOTS over there. Stay away, they will telemarket you to death.
I am retired and applied to this company to keep busy and possibly help with my 40 years of sales and management experience. After my first phone interaction I was certain that this company was the most unprofessional that I have ever dealt …
I have been harassed via the phone from these people for years at my business. They are nasty, rude, and flat out liars. Stay far away. They even have people going door to door in my neighborhood and when we called the police the company claimed it was not an employee. they even hang their own people out to dry.
Got my system in February and is still not complete! So disappointed and would never recommend this company! Four appointments made 4-hour windows and NO ONE shows up!!
Such a great experience! The person that came to discuss the alarm option with us was very knowledgeable and helped us make this discussion easily! Installation was on time, quick and helped me understand how to use the system fully! Thank you!
I had such a great experience with this company. They were very friendly and helpful. Fast and experienced. Thank you so much for keeping my home safe.
Affordable, yet zero service. Their phone numbers do not work, and no alternates available. About to have to set off my alarm to see if these geniuses are still in business. Should not have prepaid this company
They have been harassing my business, sometimes multiple times weekly, for over a year. I even complained to the owner about sales calls – and I was ignored. They call and say either “this is the alarm company” or “can I speak to the owner” …
This company is the worse company i ever dealt with. Customer service is horrible. I called regarding my service is not being monitored and I’m paying. I want to know what I’m I paying for. I am so disappointed in the service this company provides. Their quote, ” blankets of protection you need”; where is the protection.
An All Great American Company. Great product and services. Friendly and professional. I have 8 business in which i received great quote. My security system will be put in all my locations on Friday. Very excited.
This company has the WORST customer service. The people that answer the phone are so rude and nasty. I’ve been a customer for 3 years and I’ve just been told that I’m in a 5 year contract that I never signed. I’m waiting for the …
This is what an ~$7,000 system looks like from Safeguard Security. This system was installed in October 2016 and we have been trying to get the obvious problems addressed since that time. The three cameras with foggy images have a …
Everything is horrible! In the beginning of the process they are the best, until you sign their contract. I had a business back in 2010, which I had to close on 2013. I called the company to tell them that I was no longer at the location …
Your employee Julian should be fired. We had an install scheduled for today from 12-4 and she called and left me a voicemail at 4:57 last night to confirm. I called back within 5 minutes and no one answered. I left a voicemail confirming my …
Best security company I’ve dealt with. Everyone I’ve spoken to is very professional, kind, and extremely helpful! They make it a point to make you feel like you’re apart of the family, not just a customer in their system. I would highly recommend getting a system through them.
Do not sign a contract with this company. They misrepresent themselves. We change from Vivint to this company. They guarantee us that all of our equipment was 100% covered if anything went wrong with the equipment. Our alarm system has been …
My ADT rep, Diamante, was efficient, polite, and knowledgeable. He provided great service and even went the extra mile in helping me set up my new internet modem. Thank you!
Thanks for sending Lawarren out of Charlotte, NC to install my alarm system and cameras. Me and my Wife Patty Avery, originally changed our mind, but this awesome technician showed up well dress, well inform and convinced me to stay. I’m so happy I allowed him to change my mind.
I have had an absolute HORRIBLE experience with Safeguard Security and Surveillance. They are Awful! The salesperson who contacted me lied and said he could also reduce my internet and direct TV bill if I gave Safeguard Security a try… it …
Had such a great experience with Safeguard Security & Surveillance. The staff are all super friendly, knowledgeable, and customer service focused. If you are looking for a reputable company to come out and install your alarm system, definitely give these guys a call!!
We had safeguard come in and install a security system at our business. From start to finish the process was smooth and non intrusive. Diamante the technician who came out to do the installation was professional and courteous. He reviewed …
Home Security
It was great
Great service!!!!
Great place
👏👏👏👏👏👏 …
Awesome
Awesome job great work
There is never a supervisor on site
great experience w this company
Terrible follow thru, communication and organization totally unprofessional. RUN as fast as you can.
Excellent service 👍 …
great customer services. i got everything i need for my business.
terrible service !!!! we called 9 TIMES to make sure our appointment was confirmed and they said they would call me back but i had to keep calling back because they never returned the call .
Great company, great products… I bought their system and now I work for them!!
The customer service is terrible,I was having a conversation with one of the employees and he said he put his phone down who does that while i am trying to solve a issue with my system.the system is horrible and i would never recommend it to anyone…
I been having this company since 2018 and I want to disconnect the service because the cameras haven’t been working for going on a year and they are charging me a fee to disconnect
I am very pleased with Safeguard security and my technician Diamante.
switching to safeguard was the best decision i ever made, they gave me a great price, my bill has never been any different, and i love the user friendly equipment that came free.
TERRIBLE!!! I’m a customer of these guys, they haven’t stopped calling me and asking, “hello, would you like a quote on a new alarm system?” They have no idea I’m a customer. IDIOTS over there. Stay away, they will telemarket you to death.
I am retired and applied to this company to keep busy and possibly help with my 40 years of sales and management experience. After my first phone interaction I was certain that this company was the most unprofessional that I have ever dealt …
I have been harassed via the phone from these people for years at my business. They are nasty, rude, and flat out liars. Stay far away. They even have people going door to door in my neighborhood and when we called the police the company claimed it was not an employee. they even hang their own people out to dry.
Got my system in February and is still not complete! So disappointed and would never recommend this company! Four appointments made 4-hour windows and NO ONE shows up!!
Such a great experience! The person that came to discuss the alarm option with us was very knowledgeable and helped us make this discussion easily! Installation was on time, quick and helped me understand how to use the system fully! Thank you!
I had such a great experience with this company. They were very friendly and helpful. Fast and experienced. Thank you so much for keeping my home safe.
Affordable, yet zero service. Their phone numbers do not work, and no alternates available. About to have to set off my alarm to see if these geniuses are still in business. Should not have prepaid this company
They have been harassing my business, sometimes multiple times weekly, for over a year. I even complained to the owner about sales calls – and I was ignored. They call and say either “this is the alarm company” or “can I speak to the owner” …
This company is the worse company i ever dealt with. Customer service is horrible. I called regarding my service is not being monitored and I’m paying. I want to know what I’m I paying for. I am so disappointed in the service this company provides. Their quote, ” blankets of protection you need”; where is the protection.
An All Great American Company. Great product and services. Friendly and professional. I have 8 business in which i received great quote. My security system will be put in all my locations on Friday. Very excited.
Can’t believe I been paying for extensive contracts for security when Safegaurd has changed my life literally the best switch
This company has the WORST customer service. The people that answer the phone are so rude and nasty. I’ve been a customer for 3 years and I’ve just been told that I’m in a 5 year contract that I never signed. I’m waiting for the …
This is what an ~$7,000 system looks like from Safeguard Security. This system was installed in October 2016 and we have been trying to get the obvious problems addressed since that time. The three cameras with foggy images have a …
Diamante as always offered great customer service. Professional and informative.
Everything is horrible! In the beginning of the process they are the best, until you sign their contract. I had a business back in 2010, which I had to close on 2013. I called the company to tell them that I was no longer at the location …
Your employee Julian should be fired. We had an install scheduled for today from 12-4 and she called and left me a voicemail at 4:57 last night to confirm. I called back within 5 minutes and no one answered. I left a voicemail confirming my …
Best security company I’ve dealt with. Everyone I’ve spoken to is very professional, kind, and extremely helpful! They make it a point to make you feel like you’re apart of the family, not just a customer in their system. I would highly recommend getting a system through them.
Do not sign a contract with this company. They misrepresent themselves. We change from Vivint to this company. They guarantee us that all of our equipment was 100% covered if anything went wrong with the equipment. Our alarm system has been …
My ADT rep, Diamante, was efficient, polite, and knowledgeable. He provided great service and even went the extra mile in helping me set up my new internet modem. Thank you!
Thanks for sending Lawarren out of Charlotte, NC to install my alarm system and cameras. Me and my Wife Patty Avery, originally changed our mind, but this awesome technician showed up well dress, well inform and convinced me to stay. I’m so happy I allowed him to change my mind.
I have had an absolute HORRIBLE experience with Safeguard Security and Surveillance. They are Awful! The salesperson who contacted me lied and said he could also reduce my internet and direct TV bill if I gave Safeguard Security a try… it …
Had such a great experience with Safeguard Security & Surveillance. The staff are all super friendly, knowledgeable, and customer service focused. If you are looking for a reputable company to come out and install your alarm system, definitely give these guys a call!!
We had safeguard come in and install a security system at our business. From start to finish the process was smooth and non intrusive. Diamante the technician who came out to do the installation was professional and courteous. He reviewed …