Southeastern Retina Specialists

Retina specialist, Southeastern Retina Specialists

Southeastern Retina Specialists was founded with the goal of providing the most compassionate and technologically advanced vitreoretinal care … See more

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Southeastern Retina Specialists Reviews ( 144 )

  1. Great doctors providing professional and friendly services to restore vision.
    I highly recommend them and appreciate the care and concern they have for their patients.

  2. Dr Sullivan has maintained my eye sight for almost 10 years even though other highly qualified specialists predicted otherwise. I am grateful for Dr. Sullivan

  3. Pleasant, professional, helpful staff. A long wait, but they had squeezed me in at the last minute because my problem was fairly urgent. I’d recommend this office to anyone.

  4. Went to see Dr. Agee for a torn retina. Staff was friendly and Dr. saw me on time. Dr. Agee checked my torn retina out and lazered it closed during the same visit. Made a follow up appointment for 3 months later.

  5. The employees that work at Southeastern Retina Specialist goes beyond expectations to ensure Paitent care. Just in the few times I’ve visited the office I really do appreciate all that you guys do.

  6. I arrived at 7:55am and my exam & testing was completed by 9:20am, which was very surprising. When I made the appointment, I was told it may take 3-4hrs. Everyone was extremely friendly and helpful.

  7. I was sent to southeastern retina Specialists because of the detach of my left eye retina. I was not knowledgeable of what was involved with this condition. I was introduced to Dr. Agee, who explained that it was a condition that needed to be corrected as soon as possible. I would recommend Southeastern Retina Specialists

  8. Very professional and competent. All the staff are attentive and will answer your questions fully.
    Dr Sullivan is very good at answering all your questions and I feel completely …

  9. Great experience! Fit me, & others, in at the last minute & Doc stayed until every patient was seen. Friendly, knowledgeable, efficient, professional staff. The best in the area!

  10. Exceptional professionalism and courtesy demonstrated from my initial check-in at the front desk throughout the multi level prep & exam processes to my check-out and follow-up appt. process. Staff and Dr Sullivan are Top Drawer in my book. Thanks 🙂

  11. Just know that you’re going to wait a LONG time here. It seems to me that they are more concerned about keeping a big backlog for the doctor than they are about patient convenience. With the current virus concerns you wouldn’t expect to be crammed in with a bunch of people in the second waiting room.

  12. I doctors and staff are fantastic, but they overbook to the point that you must wait for 1-2 hours for your appointment. They always run late without concern to their patients.

  13. Excellent staff, very efficient, caring, knowledgeable and professional.
    Totally impressed with Dr. Agee and my first experience. I would highly recommend then to anyone seeking answers. Offices in Saint Augustine and Jacksonville, which worked great for me.

  14. Had a potential eye emergency. Able to be seen on the same day. Super nice helpful staff. Dr Agee is caring and compassionate. He made sure to spend time to alleviate my concerns.

  15. Dr. Sullivan and his staff are always so friendly, professional and knowledgeable. As a Diabetic with Diabetic Retinopathy, I would have lost the sight in my Left eye if it had not been for Dr. Sullivan and his Laser expertise!

  16. Dr Agee though young, is extremely competent and knowledgeable. My surgery was well planned and executed and his staff of nurses was equally so. Hope I don’t see him again, but if I need eye work he will be the one I see.

  17. My daughter had an appointment at 2:30pm, we arrived at 2:15. It is now 4:35 and she hasn’t been seen. I asked the front desk and I was told it’s normal to have to wait 3hrs. What is the point of an appointment. If 0 was an option thats what they deserve.

  18. A pleasant experience with well trained staff, comfortable waiting areas with amenities and free wi-fi. A stream lined visit with no real waiting except for the dilation of the eyes, which takes time. Dr Sullivan is extraordinarily knowledgeable and professional.

  19. I had a retina to detach on the weekend of December 31st 2018 and was referred to Dr. Sullivan who reattached my retina and gave me my site back. Dr. Sullivan is personable and professional as are the staff at Southeast. I have been pleased with every visit and with my recovery.

  20. Both Dr. Sullivan And Dr. Agee are remarkable physicians and surgeons. I don’t know how they can keep up their work schedules, but they make an enormous difference in the lives they impact.

  21. My appointment at southeastern Retina with Dr. Sullivan put me at ease in dealing with my Graves disease (in remission).
    It’s a friendly/safe environment if you have to go to an eye specialist I wouldn’t choose any other place! Just plan on being there a long time…

  22. In the last 2 years I have seen dramatic improvement in waiting time for this outstanding practice, especially during COVID 19. My last visit was first thing in the morning and I was in and out in 30 minutes! Right now I am post-surgical …

  23. Dr Agee and his staff were very nice and professional. Doctor was gentle and took the time to explain his finding and encourage my questions. I couldn’t have asked for a better experience at a fearful time.

  24. Everyone at the Retinal surgery center at 3316 3rd street in Jacksonville was extremely accommodating , very friendly and made my experience wonderful! They went out of their way to make my surgical experience outstanding! …

  25. My surgery was perfect, thanks to Dr. Sullivan; however, during my last follow-up appointment which was set for 5 pm, I got there on time and did not leave the office until 8:15pm — much over-booking.

  26. I have a history of retina problems. In 2003 I developed a macular hole in my right eye. I had surgery and was face down for three weeks. The hole closed but my vision was not restored. In 2014 I had the beginning of a macular hole in my …

  27. SO delighted he can fix cloudiness in my eyes! I thought I’d have that, even with cataract surgery, for rest of my life. Can’t wait to have the procedure.

  28. A very busy office but everyone was very efficient in their job. I was a little apprehensive about my eye; as I sat in the patient waiting area I had a conversation with another patient who comes from Atlanta GA to see Dr. Agee, she …

  29. After having been to another specialist, I finally felt understood and was treated respectfully. The doctor was very thoughtful and professional in his manner and I received , what I thought to be as excellent care. I recommend this facility and will continue to use it myself.

  30. Dr. Sullivan went beyond my expectations in my care. His staff is excellent. I am so pleased with the care and attention he showed to me. I highly recommend him. Staff is very compassionate.

  31. The only drawback here is wait time. However, vision checks, dilations, and scans do take time and give the doctors better feedback for your exam. Dr. Agee performed surgery on my right eye to correct damage from an injury sustained when I …

  32. A very professional group with top notch physicians in Drs. Agee and Sullivan. The nursing and technical staff really know their jobs and treat patients with respect, compassion and a friendly yet professional style.

  33. The doctor is very nice but the waiting time is extremely long just to get a shrt visit. Many patients were upset. Personally my surgery left me with worse vision not better. Remedy? Do the surgery again. I think not.

  34. Excellent staff and facilities. Very busy and often have a wait for appointment but expected when you have a great reputation. Dr Ahee is excellent with excellent after surgery care.

  35. Dr, John Sullivan is a great person and the best eye doctor I have ever had the great fortune to meet and work with, Dr. Sullivan was able to perform ERM removal when the 4 previous surgeons I asked to help me did not believe they could do …

  36. Goes above and beyond for patients. Very detail oriented. Works well with other Dr if you have multiple eye issues such as glaucoma. There are long wait times in the office but it is well worth it. Dr. Sullivan is the primary Dr at the office but have had to see Dr Agee and he is great too. Highly recommend this office and doctors.

  37. Dr. Sullivan is an excellent diagnostician and delivers news with a warm and sincere demeanor. The staff of nurses and technicians are also warm and efficient. My whole experience was made more comfortable by the staff at each step.

  38. Very professional place. People are great. Clean place and tries to keep you entertained while the waiting is kind of on the long side.
    Doctor is great too.

  39. I walked in the door with an anxiety level of 8 on scale of 1 to 10, and about 4 hours later I’m walking out with a 0. Why: the technical and communication skills of Dr. John Sullivan and his scribe April. Each recognized the sense of …

  40. Normally a wait time is expected, but some days it is almost beyond belief.
    The doctors are very competent, but once they get behind the time drags on and on. I wish they would not try to cram in so many patients at the same time. I …

  41. I have been extremely pleased with Dr. Agee and his staff. No one ever wants to deal with illness of any kind, much less problems with one’s vision. Dr. Agee and his staff made an appointment to see me the day after my optometrist …

  42. Went to see Dr. Agee and had a great experience with the entire Southeastern Retina Specialist staff. I’ve seen Retina docs, on and off, for about four years now in multiple states. You should know that it’s the norm for an appointment to …

  43. Wait time was good but when Dr Agee came in and checked my eye for a follow up from 12/24 when I had a scratch on my cornea he rechecked the wrong eye an said it was clear and looked good, and when to the computer. I then said that was not …

  44. I initially found out that I had a retina tear from the OptoMap that I had at my optometrists annual exam. I was referred to Dr. Agee and I could not have chosen a better retina specialist if I had tried myself. He treated it the first day …

  45. Dr Agee and his staff are absolutely wonderful. They’re professional, knowledgeable and a pleasure to work with. Got me in the same day I saw an optometrist, had a surgery a few days later. Dr Agee truly saved my sight. I am so glad I was recommended this practice.

  46. The reception and care was exceptional. The wait time was inexcusable.
    Update: Wait time was cut considerably for my second procedure. Same competent care. Dr. Sullivan is exceptional.

  47. Dr Sullivan came in on a Saturday afternoon and performed flawless surgery on my eye. He was professional and attentive in the follow up visit. He saved my vision. Thank you!

  48. I was referred to Dr Sullivan after a retina detachment. He reattach my retina within 20 minutes but the floaters remained from May to December (7 months later). He said he could remove the floaters by vitrectomy surgery. Being a busy …

  49. I have been seeing Dr Agee for over 2 years and he is a fabulous doctor. The staff is very helpful but my last technician had fake nails on and kept poking my skin around my eyes. I believe in this profession your nails should be trim low like a bakers hand. There is no reason to have fake long nails when working with someone’s eyes.

  50. Yet another medical service that over book’s seniors for service. My mom had a 9:15 am appointment. The doctor didn’t see her until 11:10 am! They have two lobbies and both were jam packed with ALL seniors waiting for the doctors! Why schedule so many at one time!

  51. Excellent doctors. Very caring and thorough. Suddenly started seeing new spots in my eyes, called the office and got an appointment for that day. Dr. Agee and Dr. Sullivan are the best!

  52. I am visiting from another state for 5 weeks after having surgery. I had an issue over the weekend that needed attention. I called the office and Dr Agee couldn’t have been more helpful. He was amazing in the care he gave someone who wasn’t …

  53. Had my first appointment at Southeastern Retinal Specialists. I was very pleased with their attention to maintaining a safe environment during the Covid crisis. Also all the staff was very friendly and accommodating. Dr Agee was very good in explaining my diagnosis. I would recommend this practice.

  54. Dr Sullivan is at once very professional and knowledgeable, and personal, understanding. He saved my retina from full detachment, repairing it with laser surgery. My eye became fully functional again. The Doctor’s staff is also excellent …

  55. Dr. Agee is amazing at his profession. Everyone here was absolutely friendly and professional. The procedure I had done was carried out with ease and the utmost comfort. Thank you!!

  56. Dr. Agee and the Staff were very helpful and congenial. My condition was assessed quickly and a treatment path was determined and explained to me so that I understood the prognosis and process for treatment. I was impressed with the …

  57. Recently had some Retina tears and Dr Sullivan did a great job getting me back on my feet again. The office, the staff etc are fantastic but I have to remove a star for the insane wait times. Not everyone can afford to take a half day off …

  58. Dr Sullivan has been wonderful,kind and caring in treating my Mother.
    Everyone we encounter is friendly and positive.
    You may have to wait a bit BUT you are taken such good care of that you …

  59. Dr Sullivan took great care of my husband , from emergency surgery to all the follow ups over this past year. He took his time and always explained procedures and his care was extraordinary. We are very thankful!

  60. Dr Sullivan is a fantastic Dr. My husband has been going there for shots for his eye. His eyesight has greatly improved over the past two years. We highly recommend his office and services. He really cares about his patients.

  61. I have been seeing Dr. Sullivan for over 5 years now. Every surgery has been well done, and I can tell he really cares about helping me. Both he and the nurses are super kind and helpful. Only downside is that the office always has a long wait time, but its worth the time to see Sullivan. Highly recommend!

  62. i started seeing flashes in my left eye one night and i immediately checked the internet about it, and then i called my optometrist dr hathy and he immediately got me an appointment with dr sullivan, like within a couple of days. i have to …

  63. This was my first time here. Although the wait time was pretty lengthy I understood because of the amount of patients they had. But I was thoroughly impressed by their efficiency and kindness towards me. I’ve waited at doctors offices with less people and hourly waits, so their time management surprised and impressed me.

  64. I was fortunate enough to meet both Dr. Sullivan & Dr. Agee and found them to be very professional and caring. My surgery was done by Dr. Sullivan and it was a battle to get scheduled but Dr. Sullivan and the scheduling nurse went out of their way and got it done. I highly recommend them.

  65. This was truly a very trying time for me but Dr.Sullivan was a Angel sent from Heaven .The very first day I met him he assured me everything would alright . His service and compassion was excellent . Thank you so very much . I would …

  66. Dr. Agee is the Best! The office staff are also very caring, friendly and skilled. I have been there on several visits, and Thank God for the immediate action that was taken and the ongoing care which helped me save sight in my eye. I highly recommend this office and staff.

  67. These surgeons are awesome. I apparently have retinas like tissue paper, and they have saved my vision a total of seven times so far, twice through emergency surgery. The care of them and their entire staff is flawless. They are worth any wait you may experience!

  68. Every time I have an appointment they seem to very busy which I suppose is good in and of itself in that so many people trust them with their eye care. They do process everyone quickly and with great care. I feel they are thorough and professional in their handling of patients and explaining things to you.

  69. The entire staff are very professional. Dr. Sullivan had been highly recommended by not only my regular eye doctor but also by former patients. I am very impressed with all.

  70. Dr Agee is the doctor I see the most though I did meet Dr Sullivan once. Both doctors are incredibly kind, and patient. Dr Agee was incredibly patient and helped calm my nerves before my procedure, and worked hard to accommodate me. So …

  71. As a retired physician these are the reasons for my very positive, now 2 years in a row, experience.
    Efficient sign-in and sign out/schedule next appointment process with friendly …

  72. Was scheduled for a new patient exam to get a release for surgery at the Gulani Eye Institute. All of the staff at Southeastern Retina Specialists were extremely professional, courteous, and personable. Dr Sullivan was very thorough and …

  73. After a less that stellar start with other retina specialists, my outstanding, primary physician RECOMMENDED DRS AGEE & SULLIVAN. My SURGERY was complex (concerns about my heart to handle anesthesia and surgery). They worked thought all …

  74. Took my grandma to an appointment here . This is our 4th time at this place. We have waited excessive amount of times every time for appointments. They over book and not by a little we’re talking 2-3 hour appointments. It’s unacceptable how …

  75. I have been there repeatedly. Dr Sullivan is an excellent Dr. The whole experience for appointments is very assembly line fashion. For the most part it works. On the other hand waiting is ridiculous. Every appointment that I have been …

  76. My first visit was good. Although the staff was courteous the girls who did the initial prep failed to introduce themselves. It would have made it extra comfortable if they gave their names.

  77. The doctor is great. The WAIT TIMES SUCK. Each time I’ve come, it’s been a 2-3 hour ordeal. Called back close to appt time so they get you out of the lobby, but then you will wait FOREVER to actually be seen by the Dr. Consistently run 2+ …

  78. I loved my experience with Dr Agee and the staff. Always positive and pleasant to interact with. Dr Agee preformed surgery to remove floaters in my eyes and I am thrilled with the results.

  79. Wonderful people, great doctors. Caring and compassionate. They gave me my sight back! I highly recommend them if you are in need of this type of specislists. I just can’t speak highly enough of them, thank you all!!

  80. The entire staff was coughing and sniffling and in a bad mood. They had masks behind the counter but refused to let me have or buy one. They were incredibly rude. Cut me off when I tried to explain that I really didn’t want to catch …

  81. Evidently, after reading these reviews, nothing has changed so they must not be doing any follow-up to the complaints herein. I had a very good experience with Dr. Agee who was professional, personable and efficient. But, I too, had to wait …

  82. Dr. Agee and his staff are among the most professional eye care specialists ever. He always takes the time and care to make sure you are very comfortable with all your eye health needs. His staff is very thorough and courteous. I just can’t say enough good things about these folks. I only trust my eyes to them.

  83. From my first emergency encounter, and ultimately to surgery and follow-up, the entire team has been efficient and kind. Dr. Agee is super busy because he fits people in when they need to be seen. He runs a tight and efficient ship so that …

  84. Most prior reviews mention the wait times are excessive, so I prepared for a two hour odyssey. Instead, I walked in the door at 7:57 am on a Friday. I completed paperwork, was screened for my vision, had my eyes dilated, received two …

  85. I wanted to share on our wonderful experience here. Yes there was a little bit of a wait time but it’s so worth it. We can’t complain since the office was very clean, professional, safe, and cozy. Most importantly the doctor was very …

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