UP Health System – Portage supports a multi-specialty medical community of over 40 physicians, over a dozen allied health professionals, and has been serving the Western Upper Peninsula of Michigan since 1896. The main campus is a 36-bed hospital, a verified chest pain center through the Society of Cardiovascular Patient Care (SCPC), and possesses the area’s only Open Bore MRI. UP Health System – Portage was home to the first Level III ACS (American College of Surgeons)-verified trauma center and emergency department in the state. Other services include a dedicated physician for hospital stays, cardiopulmonary, arthroscopic surgery, emergency orthopedics, sports medicine, x-ray & diagnostics, advanced wound care center, certified sleep…
| Friday | 5AM to 8PM |
| Saturday | 8AM to 5PM |
| Sunday | 8AM to 5PM |
| Monday | 5AM to 8PM |
| Tuesday | 5AM to 8PM |
| Wednesday | 5AM to 8PM |
| Thursday | 5AM to 8PM |
500 Campus Dr Ste 100, Hancock, MI 49930
Incompetent workers in scheduling. Worst hospital here
Absolutely horrible place! Do not go here all I can say!
Staff is almost exclusively judgmental apostolics.
Came when I super glued my hand together and nobody called me an idiot, thanks
Had early morning procedure, everything went like clockwork. Professional, friendly staff.
When I need to get fixed up, this is where I go. I trust them and they get me back on my feet. Two thumbs, way up.
Love Portage Health!! Wonderful place for health care.
Nice place helpful freindly staff conveniently located and small town hospital everything is centrally located in this place so it’s easy to navigate and way find
I’ve lost all confidence in my medical care recieved from UP Health.
Have the flu and they gave me some motrin while i was there and none for home and sent me on my way with nothing else.
The lab says open at 7 but nobody is here. Maybe don’t put a sign on the counter that says lab open from 7am-7pm if you aren’t going to actually open the lab at 7am.
cant ever get through to the doctor when you try to call they put you on hold until you finally hang up .
There is only one nurse here who actually cares about the health and safety of her patients and make sure care is timely and accurate. Very, very disappointing.
Every time I come there they just stick me in a room and try to forget about me. I hate it there. Also the phone call system they have is absolutely ridiculous. Answer the phone!
Top notch food service personal! Very friendly, clean and helpful!
Additionally, I went in for blood work the other day, and had a nearly pain free blood draw, highly recommend!
The surgery department was awesome! I tore my triceps and Dr Ronquist operated on me. Highly skilled surgeon, would definitely recommend!
Dirty Lab!…I went into portage to have my blood drawn 6 months ago, I caught the woman w/ a big rip in her glove, when I said something she replied, “yes, they said to do this, its easier to find a vein (mine are huge) I reported her to …
I have found UP Health System-Portage staff to be friendly, knowledgeable and prompt. You should check them out!
My family has received compassionate care and service at Portage from lab, diagnostics, rehab, café, pharmacy and labor and delivery. We always appreciate the staff’s friendly faces.
TERRIBLE!!
NO PAIN KILLERS OR ANTIBIOTICS FOR CUT OFF FINGER TIPS
My son caught the tips of his fingers in machinery. Happily, the bone and …
If you need a professional diagnosis, please do not go here. You are better off googling the issue. I would actually question if the doctors here are legit. This place screams lawsuit after another. Nothing but a terrible experience
I was told my child doesn’t have health insurance and they wouldn’t charge me because I didn’t know that the state canceled him. THEY DID anyway! I would’ve went home it was just a rash. And I have to pay 113 for a dumbass doctor to tell me …
The doctor that helped me was incompetent. I was misdiagnosed and had to go to Aspirus in Calumet for the help I needed. Do not go to this hospital. The staff were unprofessional and I did not trust their judgment. The time I wasted here …
Terrible service! Doctor cancelled the appointment after we reached at hospital and were forced to take emergency services as there were no doctors available even during the day time. And even after conforming from the front desk about the …
Didn’t send copies of MRI images to my husband’s doctor downstate. Instead sent us home with a disc, not telling us it was that copy that we needed to take to his doctor. We got downstate and realized that we didn’t have any images from the …
We recently needed to visit the Emergency Department for our child. The entire staff was very helpful and professional. The nurse and doctor were patient and kind. Thank you for the excellent care you gave to our family!
Considering I worked for this facility for 20 years, and health care for 45 years, I know how the system works. I have made every effort to correct the incredible violations I have experienced with this facility, but you don’t address …
The most horrific hospital to work for! They do not care about their employees, only about profits. I was dismissed after 15 years of exemplary work, no write ups of any kind, in fact the State of Michigan found there was no reason for …
I personally had a positive experience here. I came in on a Tuesday, about noon and I was seen immediately. I have a pretty strong phobia of needles and IVs and the nurse and doctor who saw me were very accommodating and let me distract …
Absolutely the worst place I’ve ever been to. 3 trips I took there once by ambulance in absolutely excruciating pain in my abdomen. Dripping sweat and puking my guts out..the nurses flat out ignored me and even came in to shut off the nurse …
Great experience with my physical therapist whom actually helped me and fought back against awful doctor recommendations, doctors would then insult the physical therapy department claiming they didn’t know anything. Terrible experience with everything outside of the physical therapy.
I and my girlfriend had a terrible experience here.
She had critical pain(9/10). Even though it was an emergency, the doctor took 2 hours to show up. They only have 1 doctor at any given time. So for two hours my …
I have had two pregnancies here. Both were complicated by preeclampsia, but my second pregnancy was the hardest. Both me & my second baby would have died if it wasn’t for the delivery ward staff & the OBs. At 32 weeks, 6 days, I noticed …
Very unimpressed by the nursing staff. I am a nursing student at Finlandia and we are taught to be caring and compassionate. Neither of those things were shown to me. They had a nursing student come in without introducing them to me and …
Dr. Liston pulled off a true Christmas miracle surgery, and has given me hope in Health Care again! It’s truly one of my greatest blessings now and I’m bound in gratitude to him from now on!!
Thank you so very much!!!
They kept losing my son’s test samples. The first time was the swap test for cold sore, the second time they didn’t draw enough blood and came back tortured him again to get more blood. And now, after 2 weeks they called us just to told us …
I received excellent care when I had preeclampsia 9 weeks before my due date. The doctor knew that I was going to have to deliver my baby early and had me sent to Marquette so I could deliver there. If I would have delivered at Portage, …
I really appreciate the student discounts on billing. I’ve gotten a lot of good help here, but honestly? I’ve had issues nearly every time I have gone to this hospital with being told conflicting information. I’ll be asked to come in at a …
You people and your petty complaints. You don’t know how good we have it here. Portage might have some older equipment but other than that it’s one of the best hospitals I’ve ever been to and unfortunately I’ve been to dozens all across the …
Horrible service. When you call and need to speak someone your better off to mail a question. I tried calling went through the option and was on hold for 35 min before I thought maybe Thier just busy, so I tried again an hour later and …
Billing is a nightmare. Cannot get a hold of anyone no matter what extension I use. After listening to the line ring for 4 minutes straight I get a VM message saying to call back between normal business hours from 8am -4:30pm. It’s 3PM
DO NOT GO HERE
THEY DO NOT CARE ABOUT YOU OR YOUR BODY. …
I was concerned because of the lower ratings but found my visit to be nothing less than professional, courteous, and pleasant. Coming from downstate in the middle of the series of rabies vaccinations there was concern I would not be able to …
I went to the Upper Great Lakes Family Medical Center, and will not be going back. From the start, registration got my name wrong on intake (so it took a while to get my last name resolved in my records, I guess because they misheard me). …
I had one decent visit here, but my last went so poorly that I can’t fathom coming back here no matter the circumstances.
First nurse I had was super disrespectful and eventually got tired of me asking …
I recently heard about how above & beyond Dr. Parks went for my mom. My mom has recently been diagnosed with a very life altering diagnosis & we are absolutely devastated & stressed out to the max. The nurse was super skilled taking her …
My experience at the UP Health System – Portage at its ‘main campus’ in Hancock MI was excellent. While on vacation in the Houghton area I experienced a medical issue severe enough to go to the Emergency Room in Hancock on a Saturday. …
I had a very positive experience here when hospitalized a few years ago. I just wanted to share my positive feedback as most online reviews tend to be exceptionally positive or negative (which goes for most things). …
I have recieved a bill for things i paid off LAST YEAR i have no intention of paying bills again and as a college student who can barely afford food this place is unacceptably unprofessional i called today to get answers about why i …
The nurse came in to give me a strep test then left the room and walked back into the room to me face first in a trash can coughing up
Blood and had the nerve to say “I think you’re overreacting, don’t be such a …
Dr. Jared Meyette in pediatrics… i could go on and on! He is a hardworking, caring, and thorough doctor. He goes above and beyond for his patients and looks at the problem from every possible angle. My daughter has been to health …
Been a month waiting for x-ray results but they sure are fast to send the bills to be paid. Called about results two weeks ago but no call back and blame everyone else but themselves. Called again today with no urgent response. Typical …
They request you to come 15 to 30 mins early but fail to see you until 30 minutes to an hour or more past the appointment time, this on top of unprofessional and combative staff makes getting care here difficult. The only reason they get …
The ER staff was amazing. Ended up there while on vacation in September, they went out of their way to take care of me….Thanks
This place is wild. I spend One night there getting painkillers administered for paracarditis this spring. Got two bills totalling around $1700. Paid them. THREE months later I got bills 3 4 and 5 and They total an additional $21,000. Too …
Great people and excellent service.
Billing department is a complete joke, i have had multiple in person visits and over the phone consultations to clear up a yearly visit bill. Despite all of my efforts i was sent many bills ranging from 300 – 700 dollars for a service that …
One star for their Billing department, which is a complete and utter joke. Invoices come with a phone number and an email address. If you call the number you get someone in Marquette who tells you that they can’t help you and that there …
Every staff member I dealt with today was awesome! Gentlemen that volunteers at information was very helpful! The MRI nurses Crystal and Ashley were compassionate, kind and efficient! Got right in for my appointment and it was a long one today. Very patient ladies! Thank you