Through empowered professional staff, community involvement, and innovation, Spirit of Alaska Federal Credit Union provides its members with superior service, stability, and profitable growth.
| Thursday | 10AM to 6PM |
| Friday | 10AM to 6PM |
| Saturday | 10AM to 4PM |
| Sunday | Closed |
| Monday | 10AM to 6PM |
| Tuesday | 10AM to 6PM |
| Wednesday | 10AM to 6PM |
1417 Gillam Way, Fairbanks, AK 99701
Worst bank I ever banked with. I opened up a dispute against Walmart, after Walmart charged me $98 membership fee which I’ve never signed for and the bank denied my dispute. Also no wire transfer of ANY kind to or from another country. …
Good service
No
awesome credit union
Consistency is a MUST…
Very nice and polite.
Great, locally owned credit union with excellent customer service.
Highly recommend!!
I have gone there twice and both time to me they seemed very rude to me. The second time I went they told me that there was not a fee for shared branching and on my account after that that small transaction there was a $5 fee.
Every once in awhile I get good service here, but they are not a bank I would ever do business again. Customer support is very poor.
Spirit of Alaska helped my family buy a home when it was really important and we needed them. Over the past five years they have also helped us with auto loans. Good bank!
Wow! The new SOA password change is seamless and swift! Love it. Also, really enjoying the new website page layout. Bigger, less wordy, shows the main figures you want to see prominent.
Literally the worst bank I’ve ever had. Rude and unhelpful staff members combined with terrible hours of operation. The online portal for accounts is simply a nightmare to use. Do yourself, your friends, and your family a favor and pick any other bank in the state.
Incredibly professional staff. Everyone was extremely friendly and helpful. Special mention to Sierra and Ashley for their help. Definitely will continue to use for future banking needs.
Very unprofessional. We applied for a mortgage with them and never heard back, and when we called to follow up the manager was rude and basically yelled at me. …
I’ve been happy with the service here, they helped me with a mortgage and several car loans. The online banking works fine, the access to my statements and documents is all online, which is great when I need to find something.
2020 has been a nightmare for all of us!!!! When everything got bad we went to see John Wallingford at the bank and he helped us out tremendously. He and the rest of the staff we have dealt with have been compassionate and understanding …
Absolutely love this credit union! The staff is always so friendly & so helpful. They do a great job servicing our loans & have been extremely helpful when needing to make vehicle purchases, etc. out of town.
HIGHLY RECOMMEND!!!
Tried and failed to send a routine wire transfer.
Look below to see their brand of creepy-a** customer service throwing lowkey shade in a google review reply.
Spirit of Alaska is the best bank I have found for financing real estate. I have researched most of the national and local banks and spirit was by far the best. From their terms to their service, everything I have experienced has been top …
We are longtime customers of SOA FCU. We have been very happy with the customer service of this business. We want to note that Mark Lew in their Mortgage dept is a great person to work with. He is very knowledgeable and does a great job. He …