This is worst place that they did not even notified me regarding the bill and they directly sent to collections and when I am calling them they are saying they can’t do anything just talk with collection agency and collections agency are telling talk with radiologist
Called about a “Final Notice.” Wait time was 1 hour, 36 minutes. I opted for a call back. Finally got the call back and have been on hold for over 6 minutes.
Terrible..billing dept…. avoid if possible… Don’t get billing statement(s) but quick to leave voice message saying final notice before collection… Seriously, need to review their process(es)… by looking at the reviews, this has been going on for over a year….
Never been to this place. But yet I have it on my credit for an collection. Can’t seem to get a response from these people either. I only go to the VA. This make no sense what so ever. And never got an bill from these folks either.
Have two different items in collection but never received a bill or any contact from them and can not get any information .. Looks like I’m not the only one!
Insurance paid the remaining bill but Imaging Consultants won’t pick up the check! AVOID AT ALL COSTS!!!!! They will ruin your credit and Sue you for THIER laziness!!!
My experience with UICKC was wonderful! I had an MRI completed today and from the moment I walked in I felt like everyone had my best interest at heart. Fallon at registration was polite and pleasant and I was promptly escorted to having …
I don’t know what the deal is with this place but I never received a bill or any communication from them, and they sent my account to collections and dropped my credit score 125 points. I’m furious!
Receoved my one and only invoice dated 5/28/18 yet the invoice stated my amount due was 31-60 days past due. Trying to contact an individual is apparently impossible.
Terrible company to do business with. I received a text message that I owe them money, I had to call and ask for a copy of the bill. I will ask the doctor’s office if they use them prior to my appt. If so I will find another doctor.
I spoke with June and she went above and beyond to help me with my problem. Superior customer service. She had my problem figured out and resolved extremely fast!
Shame on you for not respecting your patients enough to provide customer service support by people who can speak english well enough to be understood.
Darrel Riddle
PATIENT BE WARE. Just had my credit decimated due to United Imaging Consultants using information that is 8 years old and that I didn’t not give them. When a patient gives you their current information, perhaps that is what you should use to send them a bill – ding dong.
My images were done at a different facility. The Dr had their radiologist re-read them with the same conclusion.. Was not told there would be a charge, didn’t receive a bill just an automated phone call stating if bill wasn’t paid …
Received overdue bill that was paid by my insurance. They attempted to contact office and never spoke to anyone. I now received 2nd overdue bill. My insurance has paid this bill and they instructed me not to pay it.
Got a call from them saying they had made several attempts to contact us and that this was the final attempt regarding our bill and threatening to go to a collection agency. This was, however, the very first call we received from them.
If i could put 0 i would, i gave my insurance at the time of service it is even stated on my bill, And they LIED saying they can’t find my insurance information. They also LIED to my insurance when they wouldn’t put it through claims by …
June helped me resolve my issues promptly and was very kind. She emailed me directly to let me know she needed more info so the claim could be processed in a timely fashion.
Is there a way to copy everyone else? NO BILL WAS EVER SENT TO US and we get a call from an automated collection service. We don’t pay our bills late and yet get the veiled threat call. How is this still an issue after all this time with …
Paid my bill over a year ago and they still sent to collections. The collections agency said this bill is paid. I’m guessing their billing department isn’t taking the right steps to close accounts.
Received a bill from them but do not recall ever going to this facility for any services I have requested validation of the debt and nothing. Today I get served from a process server stating they want to sue me for $404 bill I have no knowledge of.
We’re all sounding like broken records here!!!!!!!!!!!!! Somehow I keep getting billed for procedures done in 2017, and they just keep showing up. Scratch that. Not even showing up at my house, in the mail, they are showing up on my CREDIT! …
LLC Services was a result of my having to go to the emergency room because of an automobile accident. I contacted LLC Services, according to my insurance company, to obtain the required information to submit the bill to the insurance …
Similar experience — I never received the one letter they supposedly sent, and they used a robocaller (who did not leave a message) to notify me of the balance. Then it was sent to collections. How ridiculous that the collection agency …
Awful experience with United Imaging Consultants. I keep a detailed file for all my medical bills I receive and I have no record of a bill from them and the first time I realized I owed them anything was when I received a letter from a …
Got full pre-approval before the MRI and then we get a bill for $200. We ask the health insurance about it and they said they would resubmit that item. Everything is in codes, so we don’t even know what we are being charged for. After the …
Never even received a bill or a phone call from them before today and then this afternoon I get a robo-call stating that “This is the last attempt to reach me before turning the bill in to collections.” The service was rendered less than 30 days ago; this is ridiculous.
I don’t even have a bill yet, but received an automated call stating they were sending me to collections and this was the final time they would be attempting to contact me prior to enlisting their attorneys. This is the 2nd time they have …
Over the past year I was receiving a call from an automated voice call, stating final notice. Well in the voice call it never stated anything about why I was receiving the notice. 11/28/2017 I received a bill stating I owe 129.00. I will definitely pay this bill, but This United Imaging needs to work on their approach with the public.
Do not use this company unless your goal is to ruin your credit rating. The incompetent administrative staff sent me to a collection agency before sending me a bill or notifying me that I had an outstanding balance ($123). The response was ‘not my problem’. Go to someone else.
I’ve been paying on this bill and was still sent to collections. Their website was not up-to-date with the balance due also, and when I called Megan was smug and rude basically calling me a liar and telling me too bad. I have impeccable credit and always pay my bills. Now I have this garbage on my credit!
This is the first negative feedback I have ever given. Usually I just bite my tongue if service is less than desirable. United Imaging Consulants has the most inept billing department I have ever encountered. They billed me for $52 and sent …
Sat on hold for over an hour, still didn’t talk to anyone. Account is in collections for a bill with the wrong address according to the collection department, but convenient enough no one answers the phone to dispute it. Scam!
This place needs to do a serious over haul in the billing dept. I’d been paying my bill every month. They sent it to the collection agency anyway. I paid in full, but the collection agency had it on my credit. Dropped my score 50 pts!!! …
Customer Service and the billing department are lazy and incompetent. Threatened to disconnect my call because they could not resolve the issue! Statement clearly shows they billed incorrect insurance. Turns me over to collection …
The consultant I spoke with at the Kansas City United Imaging was actually the first bill collector that wasnt rude. I had a $50. Bill that somehow my insurance had overlooked from 2 years ago.After our conversation we got it all worked out …
Received one bill, paid it less than 45 days later then received a phone call from a debt collector saying that our bill was going to collections if not paid. They seem to have a serious problem with this issue.
I have no idea if they know what they are doing medically but I know they don’t care about their “customers”. My issue is with their accounting department. They would have to improve customer service ten-fold just to sniff the tail end of …
My experience was like everyone else’s. I received a bill a full year after my surgery that didn’t go through insurance. I added insurance on their website so they could file a claim but received a voicemail my account was going to go to …
Not a surprise that I have a similar situation in that I NEVER received a bill, but was called and told my bill would be sent to collections. I spent HOURS trying to figure out what exactly happened and through what hospital. …
Never received a bill from them, but then received a letter from collections saying I owed them $69. I immediately paid that with collections, but then received a bill from United with a statement dated for a month ago, claiming that I owed …
Like many others, they filed my claim with the wrong insurance company, and several months after services received. When I called to correct it, they confirmed they already had my updated insurance all along, apologized for the error, and …
I required medical treatment for a CT scan, MRI and pending an MRI yet and have had trouble with the patient accounts/billing department. The number they list on there statement to call with questions or concerns about your bill is a number …
I have had similar problems with this company. I never received a bill from this company and had no idea that I owed them anything (I had a trip to the emergency room). I found out about this bill when I saw a collection agency had placed …
even though for united imaging consultants billing department the review is a 1 star. after reading other reviews and having to call in and speak to June myself, She is a rock star. not only did she assist in getting my bill taken care of …
Billing department is terrible. They submitted a claim to my insurance and didn’t receive a response so they billed me instead of contacting the insurance to ask why their claim went unresponsive. Lazy billing practices …
Similar to others, I received no bill from this imaging company but did receive a notice from a debt collector. I paid the United Imaging directly after getting that notice and I’m told the timing wont lead to anything adverse on my credit …
Bad
Current situation as everyone on here can we sue??
Same as all the other post. Horrible business management. No one to talk to if you call
Double Billing issue was resolved by Management.
I was sent to collections without a bill.
I got billed twice for the same payment
Billing issues, paid but sent to collections. Frustrating.
This is worst place that they did not even notified me regarding the bill and they directly sent to collections and when I am calling them they are saying they can’t do anything just talk with collection agency and collections agency are telling talk with radiologist
Called about a “Final Notice.” Wait time was 1 hour, 36 minutes. I opted for a call back. Finally got the call back and have been on hold for over 6 minutes.
Same thing happend to me as all other reviews?? Wierd next step BBB they need to figure out whats going on in there billing dept
Terrible..billing dept…. avoid if possible… Don’t get billing statement(s) but quick to leave voice message saying final notice before collection… Seriously, need to review their process(es)… by looking at the reviews, this has been going on for over a year….
Never been to this place. But yet I have it on my credit for an collection. Can’t seem to get a response from these people either. I only go to the VA. This make no sense what so ever. And never got an bill from these folks either.
Have two different items in collection but never received a bill or any contact from them and can not get any information .. Looks like I’m not the only one!
Same as all the rest- no bill received, phone call threatening collections, and a week later a letter from collections company. Ridiculous.
Insurance paid the remaining bill but Imaging Consultants won’t pick up the check! AVOID AT ALL COSTS!!!!! They will ruin your credit and Sue you for THIER laziness!!!
My experience with UICKC was wonderful! I had an MRI completed today and from the moment I walked in I felt like everyone had my best interest at heart. Fallon at registration was polite and pleasant and I was promptly escorted to having …
I don’t know what the deal is with this place but I never received a bill or any communication from them, and they sent my account to collections and dropped my credit score 125 points. I’m furious!
Receoved my one and only invoice dated 5/28/18 yet the invoice stated my amount due was 31-60 days past due. Trying to contact an individual is apparently impossible.
Terrible company to do business with. I received a text message that I owe them money, I had to call and ask for a copy of the bill. I will ask the doctor’s office if they use them prior to my appt. If so I will find another doctor.
I spoke with June and she went above and beyond to help me with my problem. Superior customer service. She had my problem figured out and resolved extremely fast!
Shame on you for not respecting your patients enough to provide customer service support by people who can speak english well enough to be understood.
Darrel Riddle
PATIENT BE WARE. Just had my credit decimated due to United Imaging Consultants using information that is 8 years old and that I didn’t not give them. When a patient gives you their current information, perhaps that is what you should use to send them a bill – ding dong.
My images were done at a different facility. The Dr had their radiologist re-read them with the same conclusion.. Was not told there would be a charge, didn’t receive a bill just an automated phone call stating if bill wasn’t paid …
Received overdue bill that was paid by my insurance. They attempted to contact office and never spoke to anyone. I now received 2nd overdue bill. My insurance has paid this bill and they instructed me not to pay it.
Got a call from them saying they had made several attempts to contact us and that this was the final attempt regarding our bill and threatening to go to a collection agency. This was, however, the very first call we received from them.
If i could put 0 i would, i gave my insurance at the time of service it is even stated on my bill, And they LIED saying they can’t find my insurance information. They also LIED to my insurance when they wouldn’t put it through claims by …
I want to thank June Spiker for her excellent customer service. I had a billing issue and she was extremely detailed and helpful. Much appreciated!
June helped me resolve my issues promptly and was very kind. She emailed me directly to let me know she needed more info so the claim could be processed in a timely fashion.
Is there a way to copy everyone else? NO BILL WAS EVER SENT TO US and we get a call from an automated collection service. We don’t pay our bills late and yet get the veiled threat call. How is this still an issue after all this time with …
Paid my bill over a year ago and they still sent to collections. The collections agency said this bill is paid. I’m guessing their billing department isn’t taking the right steps to close accounts.
Received a bill from them but do not recall ever going to this facility for any services I have requested validation of the debt and nothing. Today I get served from a process server stating they want to sue me for $404 bill I have no knowledge of.
We’re all sounding like broken records here!!!!!!!!!!!!! Somehow I keep getting billed for procedures done in 2017, and they just keep showing up. Scratch that. Not even showing up at my house, in the mail, they are showing up on my CREDIT! …
LLC Services was a result of my having to go to the emergency room because of an automobile accident. I contacted LLC Services, according to my insurance company, to obtain the required information to submit the bill to the insurance …
Similar experience — I never received the one letter they supposedly sent, and they used a robocaller (who did not leave a message) to notify me of the balance. Then it was sent to collections. How ridiculous that the collection agency …
They did not send to my insurance nor send me a bill. Rather, I received a letter from debt collections. A call or invoice would have been nice.
Awful experience with United Imaging Consultants. I keep a detailed file for all my medical bills I receive and I have no record of a bill from them and the first time I realized I owed them anything was when I received a letter from a …
Got full pre-approval before the MRI and then we get a bill for $200. We ask the health insurance about it and they said they would resubmit that item. Everything is in codes, so we don’t even know what we are being charged for. After the …
Never even received a bill or a phone call from them before today and then this afternoon I get a robo-call stating that “This is the last attempt to reach me before turning the bill in to collections.” The service was rendered less than 30 days ago; this is ridiculous.
I don’t even have a bill yet, but received an automated call stating they were sending me to collections and this was the final time they would be attempting to contact me prior to enlisting their attorneys. This is the 2nd time they have …
Over the past year I was receiving a call from an automated voice call, stating final notice. Well in the voice call it never stated anything about why I was receiving the notice. 11/28/2017 I received a bill stating I owe 129.00. I will definitely pay this bill, but This United Imaging needs to work on their approach with the public.
Do not use this company unless your goal is to ruin your credit rating. The incompetent administrative staff sent me to a collection agency before sending me a bill or notifying me that I had an outstanding balance ($123). The response was ‘not my problem’. Go to someone else.
I’ve been paying on this bill and was still sent to collections. Their website was not up-to-date with the balance due also, and when I called Megan was smug and rude basically calling me a liar and telling me too bad. I have impeccable credit and always pay my bills. Now I have this garbage on my credit!
This is the first negative feedback I have ever given. Usually I just bite my tongue if service is less than desirable. United Imaging Consulants has the most inept billing department I have ever encountered. They billed me for $52 and sent …
Sat on hold for over an hour, still didn’t talk to anyone. Account is in collections for a bill with the wrong address according to the collection department, but convenient enough no one answers the phone to dispute it. Scam!
This place needs to do a serious over haul in the billing dept. I’d been paying my bill every month. They sent it to the collection agency anyway. I paid in full, but the collection agency had it on my credit. Dropped my score 50 pts!!! …
Customer Service and the billing department are lazy and incompetent. Threatened to disconnect my call because they could not resolve the issue! Statement clearly shows they billed incorrect insurance. Turns me over to collection …
The consultant I spoke with at the Kansas City United Imaging was actually the first bill collector that wasnt rude. I had a $50. Bill that somehow my insurance had overlooked from 2 years ago.After our conversation we got it all worked out …
Received one bill, paid it less than 45 days later then received a phone call from a debt collector saying that our bill was going to collections if not paid. They seem to have a serious problem with this issue.
I have no idea if they know what they are doing medically but I know they don’t care about their “customers”. My issue is with their accounting department. They would have to improve customer service ten-fold just to sniff the tail end of …
My experience was like everyone else’s. I received a bill a full year after my surgery that didn’t go through insurance. I added insurance on their website so they could file a claim but received a voicemail my account was going to go to …
Not a surprise that I have a similar situation in that I NEVER received a bill, but was called and told my bill would be sent to collections. I spent HOURS trying to figure out what exactly happened and through what hospital. …
Never received a bill from them, but then received a letter from collections saying I owed them $69. I immediately paid that with collections, but then received a bill from United with a statement dated for a month ago, claiming that I owed …
Like many others, they filed my claim with the wrong insurance company, and several months after services received. When I called to correct it, they confirmed they already had my updated insurance all along, apologized for the error, and …
I required medical treatment for a CT scan, MRI and pending an MRI yet and have had trouble with the patient accounts/billing department. The number they list on there statement to call with questions or concerns about your bill is a number …
I have had similar problems with this company. I never received a bill from this company and had no idea that I owed them anything (I had a trip to the emergency room). I found out about this bill when I saw a collection agency had placed …
even though for united imaging consultants billing department the review is a 1 star. after reading other reviews and having to call in and speak to June myself, She is a rock star. not only did she assist in getting my bill taken care of …
Billing department is terrible. They submitted a claim to my insurance and didn’t receive a response so they billed me instead of contacting the insurance to ask why their claim went unresponsive. Lazy billing practices …
Similar to others, I received no bill from this imaging company but did receive a notice from a debt collector. I paid the United Imaging directly after getting that notice and I’m told the timing wont lead to anything adverse on my credit …