Great service, friendly staff & very knowledgeable! Fast & easy service & they took the time to answer all my questions & explain their services to me.
I have had no problems with this bank and now they taking a $4 checking fees from people’s accounts, and didn’t tell anyone at all,I thought this was a no fees bank, but when I checked my balance and my fiance checked his too,there was a checking fee,I think we need to change banks
The costumer service has gone down hill I ask that my debt card be sent to a branch and I would pick it up becuse I did not want it setting in my mailbox they said ok no problem and they sent it to my house any way …
I had to call the Tulsa Fedal Credit Union. Even though I called the wrong One or swrong Credit Union. The Young lad to whom answered was knowledgeable a courteous to me.
Trying to speak with a customer service representatives is impossible. You have to go to the bank to find out any info about your account cause no one will answer the phone during business hours. I will be switching banks very soon.
Visited my Credit Union, yesterday . They are in the same building, but their entrance, for person to person busines is now on the West side of the building. They have remodeled half of the building, there is a handicapped ramp to the …
They’re always very helpful here! I’ve never had a bad experience at this branch before it’s usually in and out! This location is where you should go if you’re wanting to get a home loan at a competitive rate! They will work with you!
I feel like every time I turn around they are making things more difficult. Always a problem at this place. Normally, I love credit unions but not this one. Hate to say it. Would love to support local and have something nice to say.
Worst people to ever try and get ahold of. Extremely unhelpful every single time I have to call. $20 “convenience” fee to pay over the phone. The app is a freaking joke. I will never bank through them again.
Monica has been more than amazing. This was my first time to buy a car and she was there for me every step of the way. I would recommend this credit union alone just because of her!!!!
Worst bank on earth. Will nickel and dime you to death with fees. So much for “nothing checking”.Oh and don’t schedule a payment to come out of your account regularly. They will keep transactions pending for days so they can charge multiple overdrafts. Would give 0 stars if I could
Bailey Teague should be highly praised and regarded for her congeniality, and her professional aptitude as well as how easy she made it for me to open my business account, I look forward to many years of working with Tulsa FCU!
I wouldn’t ever finance anything with this bank there crooked snakes I paid 391 dollars every month never missing a payment and then a repo truck took my truck an said it’s been in repossession for 76 days when I never missed a payment in …
They DO NOT do USDA loans. Don’t let them have you believe they do. Told them that’s the loan we want, one hard inquiry on my credit later and they let me know they don’t do them, and that they checked my credit for their own home buyer program. Thanks a ton! Just what I needed before buying a house.
Have a loan with them. Has been paid EVERY MONTH on time, for 26 MONTHS. Never a late payment… payment was DELIVERED 30 June. They call me on 6 July asking whats my game plan for paying. It has already cleared MY account.
Nicholas Harvey in member services is outstanding in customer service. His super calm & courteous demeanor helped alleviate my frustration quickly. He advised me of lots of options to solve my problem. He was such a polite & helpful person.
The worst. Been a member for 30yrs. Leaving now. They have many unexplained fees on their checking. I had a home loan through them and when I sold the home, they took more than three months to cut a check for the remaining escrow. Customer service with their mortgage service company is terrible. Don’t do business here.
I used to love this branch and now I won’t be returning. The supervisor was incompetent and refused to transfer my money through shared branching because he claimed I gave him the wrong personal information which was not true at all. I …
Took my elderly mother in to get something notarized not realizing it was prime time on a Friday. Once inside we were greeted in the lobby by the manager. I stayed back while she took my mother to her office and helped her. I watched and …
There was a mix up on my behalf my house insurance provider. Luckily Tracey was able to spot the problem quickly and was more than happy to help. I would recommend this bank to anyone for Mortgages and general day to day banking.
My family has banked here for years. And very disappointed in this bank.I closed all accounts and moved. There fees and and over charges of scaming people. If there is any outher bad reviews im sure there true. This bank has took advantage …
When they became WeStreet, they treated my account like a new customer and decided to go ahead and process a hold on my check (didnt happen with TFCU because im not a new customer), so now I can’t …
I have been a member of Tulsa Federal for 22 years. I like the bank itself, but I do not like the changes that have been made to the drivet hrough since We Street bank started. There’s not a live teller inside the bank anymore on Saturdays. …
I tried making a bank payment . With dollar coins and quarters and dimes I rolled and they would not accept it for payment. I never thought I would see the day American currency would not be good
I don’t know what happened but in the last 6 months this bank has went down hill. Literally more than 3 times my card has been froze for no reason whatsoever. I have to call and wait until 9 am to get customer service on the phone to find out why they keep doing this. It’s so poorly ran I’m dissatisfied extremely
TFCU is not to be trusted especially the mortgage/lending department. We have all of our insurance with OKFB. We had major water leak over the winter in our large 40 ft Gulf Stream Lodge. It was less than 2 years old. We filed a claim, and …
I drove to the bank thinking they’d be open because on the website it said,” open 9-5pm hours may vary”, but when I arrived they were closed. Ugh…it’s the 2nd!
Folks are better off with putting their cash on a prepaid card. WeStreet will hold deposits & push through debits to gain as many “courtesy” fees as possible. Their app is about useless & if you set up notifications don’t trust that you’ll …
I mobile deposited a payroll check a week ago and even though I got an email saying it was approved for deposit, the money is still not available to me! I was told initially it could take 3 days, then they told me it could take up to 5 …
Tulsa federal credit Union was a much better bank/business it’s sad but after 10 years with a bank I’ve decided to change because we street holds my money doesn’t let me use my debit card or even access my available balance
One teller on a Friday! I’m a member of the credit union to get treated better than the banks, and you failed! Be aware, the staff and managers talk poorly about the customers through a chat application on their screens. My teller was …
Literally the WORST bank ever! You’ll be losing more money than saving with them. You’re better off saving your money in a piggy bank at home. They’re too small to function. Go to a national bank.
Absolutely do not use this credit union, I unfortunately was using them before it became westreet and it’s been nothing but headaches and getting screwed over on fine print.
They closed my account on the same day that I get my check deposited. Their reasoning was that I could not have an open account without a positive savings account. My savings account was overdrawn, I was unaware. I always had funds in my …
The absolute worst company to get a loan with. Once my loan is paid off we will NEVER use them again. It took them 5 months to get the ACH payment set up right. Then my loan was behind 3 cents so I signed another ACH to have more money …
I found out that the downtown location manager has been moved to another position. Big mistake. He was a big asset to this so called credit union. I was with another credit union tied to the company I worked for for almost 30 years. No …
Worst bank I’ve ever had to work with. They sucked as TFCU & apparently changing names didn’t improve the company any. They charge you a $20 fee to make a loan payment over the phone, and $10 online. It’s absurd, you’re already making your money back plus interest! I shouldn’t have to spend an additional $120+ per year to pay this loan.
My main bank
Bad service!
Decent credit union.
Great and friendly people
The best
I enjoy the employees at this location.
Absolutely the worst bank
Their awesome.
Very caring and prompt in service. Took time to help with my questions and concerns
This bank is the best
This is the worst financial institution I have ever had the displeasure of working with.
Horrible hours, friendly staff, horrible hours
Great service, friendly staff & very knowledgeable! Fast & easy service & they took the time to answer all my questions & explain their services to me.
I’ve had so much trouble with them recently.
You can always tell when a company has its own employees write a review. Two stars for me.
Nobody picks up the phone after numerous times and days of attempts.
I love this place! I always have a great experience!
I will NEVER do business with this bank again.
They are incompetent and rude, beware their incompetence could be your lose of money!
I have had no problems with this bank and now they taking a $4 checking fees from people’s accounts, and didn’t tell anyone at all,I thought this was a no fees bank, but when I checked my balance and my fiance checked his too,there was a checking fee,I think we need to change banks
The costumer service has gone down hill I ask that my debt card be sent to a branch and I would pick it up becuse I did not want it setting in my mailbox they said ok no problem and they sent it to my house any way …
Very disappointed with the staff/bank.
I’m a 20yr member and after this I’m leaving this credit union.
Your an outdated unhelpful waste of space.
I find the current TV advertisement to be very annoying and cannot understand the message. Please stop this ad.
We have accounts in this credit union and came to discuss an equipment loan but were denied a restroom , now isn’t that inviting to their customers
I’m treated like a person rather than a number…I love my credit union!!!
Great credit union! Lots of good locations to meet your needs
I had to call the Tulsa Fedal Credit Union. Even though I called the wrong One or swrong Credit Union. The Young lad to whom answered was knowledgeable a courteous to me.
TFCU tellers have always been very professional, knowledgeable, and helpful to us. We have been members for over 40 years.
Trying to speak with a customer service representatives is impossible. You have to go to the bank to find out any info about your account cause no one will answer the phone during business hours. I will be switching banks very soon.
TFECU is a great credit union. I’ve never had a problem with the staff or any services they offer for the 15 years I’ve banked with them.
Visited my Credit Union, yesterday . They are in the same building, but their entrance, for person to person busines is now on the West side of the building. They have remodeled half of the building, there is a handicapped ramp to the …
This bank’s service is by far the worst of any bank I’ve done business with and their online tools are antiquated at best.
They’re always very helpful here! I’ve never had a bad experience at this branch before it’s usually in and out! This location is where you should go if you’re wanting to get a home loan at a competitive rate! They will work with you!
I feel like every time I turn around they are making things more difficult. Always a problem at this place. Normally, I love credit unions but not this one. Hate to say it. Would love to support local and have something nice to say.
Going downhill fast after name change. Stupid commercials are not helping.
Worst people to ever try and get ahold of. Extremely unhelpful every single time I have to call. $20 “convenience” fee to pay over the phone. The app is a freaking joke. I will never bank through them again.
Monica has been more than amazing. This was my first time to buy a car and she was there for me every step of the way. I would recommend this credit union alone just because of her!!!!
Worst bank on earth. Will nickel and dime you to death with fees. So much for “nothing checking”.Oh and don’t schedule a payment to come out of your account regularly. They will keep transactions pending for days so they can charge multiple overdrafts. Would give 0 stars if I could
Bailey Teague should be highly praised and regarded for her congeniality, and her professional aptitude as well as how easy she made it for me to open my business account, I look forward to many years of working with Tulsa FCU!
I wouldn’t ever finance anything with this bank there crooked snakes I paid 391 dollars every month never missing a payment and then a repo truck took my truck an said it’s been in repossession for 76 days when I never missed a payment in …
We chose tfcu to finance our new RV because they’re rates are competitive and I always try to support local if I can..
Here’s the problem… …
They DO NOT do USDA loans. Don’t let them have you believe they do. Told them that’s the loan we want, one hard inquiry on my credit later and they let me know they don’t do them, and that they checked my credit for their own home buyer program. Thanks a ton! Just what I needed before buying a house.
Never did business there and don’t care to. We are so tired of seeing that commercial on TV constantly !! Take it off !!!
Amazing Customer Service!!!! Daniel rocks!!! Daniel was so helpful and took time to answer all my questions.
Have a loan with them. Has been paid EVERY MONTH on time, for 26 MONTHS. Never a late payment… payment was DELIVERED 30 June. They call me on 6 July asking whats my game plan for paying. It has already cleared MY account.
Nicholas Harvey in member services is outstanding in customer service. His super calm & courteous demeanor helped alleviate my frustration quickly. He advised me of lots of options to solve my problem. He was such a polite & helpful person.
The worst. Been a member for 30yrs. Leaving now. They have many unexplained fees on their checking. I had a home loan through them and when I sold the home, they took more than three months to cut a check for the remaining escrow. Customer service with their mortgage service company is terrible. Don’t do business here.
I used to love this branch and now I won’t be returning. The supervisor was incompetent and refused to transfer my money through shared branching because he claimed I gave him the wrong personal information which was not true at all. I …
Took my elderly mother in to get something notarized not realizing it was prime time on a Friday. Once inside we were greeted in the lobby by the manager. I stayed back while she took my mother to her office and helped her. I watched and …
There was a mix up on my behalf my house insurance provider. Luckily Tracey was able to spot the problem quickly and was more than happy to help. I would recommend this bank to anyone for Mortgages and general day to day banking.
My family has banked here for years. And very disappointed in this bank.I closed all accounts and moved. There fees and and over charges of scaming people. If there is any outher bad reviews im sure there true. This bank has took advantage …
When they became WeStreet, they treated my account like a new customer and decided to go ahead and process a hold on my check (didnt happen with TFCU because im not a new customer), so now I can’t …
I have been a member of Tulsa Federal for 22 years. I like the bank itself, but I do not like the changes that have been made to the drivet hrough since We Street bank started. There’s not a live teller inside the bank anymore on Saturdays. …
I tried making a bank payment . With dollar coins and quarters and dimes I rolled and they would not accept it for payment. I never thought I would see the day American currency would not be good
I don’t know what happened but in the last 6 months this bank has went down hill. Literally more than 3 times my card has been froze for no reason whatsoever. I have to call and wait until 9 am to get customer service on the phone to find out why they keep doing this. It’s so poorly ran I’m dissatisfied extremely
TFCU is not to be trusted especially the mortgage/lending department. We have all of our insurance with OKFB. We had major water leak over the winter in our large 40 ft Gulf Stream Lodge. It was less than 2 years old. We filed a claim, and …
I drove to the bank thinking they’d be open because on the website it said,” open 9-5pm hours may vary”, but when I arrived they were closed. Ugh…it’s the 2nd!
Folks are better off with putting their cash on a prepaid card. WeStreet will hold deposits & push through debits to gain as many “courtesy” fees as possible. Their app is about useless & if you set up notifications don’t trust that you’ll …
I mobile deposited a payroll check a week ago and even though I got an email saying it was approved for deposit, the money is still not available to me! I was told initially it could take 3 days, then they told me it could take up to 5 …
Tulsa federal credit Union was a much better bank/business it’s sad but after 10 years with a bank I’ve decided to change because we street holds my money doesn’t let me use my debit card or even access my available balance
One teller on a Friday! I’m a member of the credit union to get treated better than the banks, and you failed! Be aware, the staff and managers talk poorly about the customers through a chat application on their screens. My teller was …
Literally the WORST bank ever! You’ll be losing more money than saving with them. You’re better off saving your money in a piggy bank at home. They’re too small to function. Go to a national bank.
Absolutely do not use this credit union, I unfortunately was using them before it became westreet and it’s been nothing but headaches and getting screwed over on fine print.
WeStreet Credit Union
Have been a customer of Tulsa Federal Cr UN for over 25 years and we receive …
They closed my account on the same day that I get my check deposited. Their reasoning was that I could not have an open account without a positive savings account. My savings account was overdrawn, I was unaware. I always had funds in my …
The absolute worst company to get a loan with. Once my loan is paid off we will NEVER use them again. It took them 5 months to get the ACH payment set up right. Then my loan was behind 3 cents so I signed another ACH to have more money …
I found out that the downtown location manager has been moved to another position. Big mistake. He was a big asset to this so called credit union. I was with another credit union tied to the company I worked for for almost 30 years. No …
Worst bank I’ve ever had to work with. They sucked as TFCU & apparently changing names didn’t improve the company any. They charge you a $20 fee to make a loan payment over the phone, and $10 online. It’s absurd, you’re already making your money back plus interest! I shouldn’t have to spend an additional $120+ per year to pay this loan.