Doctor is very nice stop staff are lazy they never answer the phone when you have a question they don’t send prescription on time you have to push that many many times to send the information to the pharmacy so you can get your prescription i call them never answer…
I have been going to see Dr. Scales for years, and to this day have not had any problems with the service or the care I received. It’s not uncommon to have to wait to see a doctor, especially to see a specialist.
Initially I had to wait for my appointment for 12 mins however, the esthetician took her time with me and was very conscientious! Best microderm abrasion in my experience!
I went to see Ms. Newkirk the PA for my acne problem and her and the staff were really polite and understanding she explained everything very good and had the patience to hear my problems. Great experience
I have been seeing Dr Scales for over 13 Years, and have been very satisfied with his services. He always does great work and is extremely knowledgeable.
I have been going to Dr.Scales for the last ten years. I am very grateful for the care he has given my skin. The office staff are polite and efficient.
This doctor can help you get rid of acne but Accutane is a terrible drug. I never got it because it has a lot of bad side effects. Even if you’re a man, you can get pregnant. That’s not all, there’s more about Accutane. DON’T TAKE IT AT ALL …
I normally don’t write reviews but the lady who answered the phone was very unpleasant. I don’t know if she intentionally kept hanging up on me but the phone kept hanging up and I finally was able to get through on the third try. I’ve heard …
Dr. Scales and his staff are amazing. The wait times were short and they took time to educate me on my procedure. Another “A” list performer! I will definatly be back in the future.
After spending only 10 minutes with me he sent me home with three prescriptions for my acne. When I took them to have them filled (he didn’t even send them electronically) the pharmacist told me it would be $200-$90 one prescription $75 for …
Dr Scales and Dr. Castro really know what they are doing in this business. If you ever have any problems or flare ups with your skin this is the place to go. Very friendly staff as well.
I brought my son to Dr. Scales.. Our experience was AWESOME!!! He explained everything he wanted to accomplish with my son’s condition. And he REALLY enjoyed his appointment.. Thank you again Dr. Scales and staff.
Staff was pleasant and wait time was not bad. However, I felt like it was a complete waste of time. I’m honestly not one to complain and have never written a review but I work in healthcare myself and feel that it’s only fair to let others …
I came in a little late. The people at the front desk were still very polite. I filled out my paperwork and was quickly called to see the doctor.
Overall: Great, fast, and high quality service from this dermatology center.
Providers are great I saw Dr. Newkirk. The staff is not so good. I made an appt over a week in advance and requested a quote for oop..no one knew or returned my call. I was charged an upfront fee and told I’d have to file the claim myself …
Wish i could give 0 stars. Will not be returning. Went to have a mole looked at and they decided to remove it. The PA went to get an assistant and all i heard was the girl complaining that she had to help and just wanted me to get out …
I have been going to Dr. Scales since I heard very good things about him years ago. I have experienced mild dermatological problems (skin tags removed, acne, rashes), and have always been pleased with the treatment results that I received. …
I did not have a pleasant experience with Dr. scales. He barely did a work up he did not look at you know my skin like I wanted him to and he was out of the room in like six minutes I had to actually call him before he walked completely out to ask him another question so I do not recommend him.
They were able to get me in for an appointment quickly, and the wait time in office was not long – that was the only positive here. The rest, was very unprofessional. I saw PA Newkirk who looked disheveled and like she hadn’t slept much the …
What a wonderful experience. Had to go for a wart removal, and it went as well as i could’ve imagined. I’m terrified of needles, but the staff is patient and helpful. Wait time was non-existent, front desk is cordial and Dr. Newkirk is …
My daughter’s pediatrician referred us here for her ongoing eczema. We were told to be at the office 15 minutes before our scheduled appointment to fill out paperwork. We arrived at 2:20pm for our 2:45pm appointment. When we were led back …
Everyone was pleasant, from scheduling my appointment to checking in to Jade and Dr. Scales. No one tried to sell me products or schedule unnecessary appointments. Would definitely recommend and will return again if needed!
Took my daughter to Dr. Scales over a year ago and her face was littered with acne. He started her out on a trial and error routine and slowly got her on accutane. Here face is absolutely stunning now. Dr. Scales gave her a regime to follow …
I have been receiving Botox and Xeomin for over 10 years all around the US and Anay Castro is one of the best practitioners I have seen for cosmetic injections. Her knowledge and skill in administration and site selection resulted in one …
I like Dr. Scales, but it is unfortunate that the staff makes this a very unprofessional office. They are rude. However the woman at check out is always pleasant. You will seldom get a person if you call the nurse line. The recording says …
I have been a patient of Dr. Scales probably a few years now — he is diligently treating my aggravating rosacea acne. It’s a constant battle of trying this and upgrading to that, as this is a chronic, progressive condition. Dr. Scales is …
My daughter is covered in a rash and we had to wait for 2 weeks for a result. I thought that was long as did her Dr. I will say that Dr. Scales was very nice and had a great attitude. I will say that we did wait to close to an hour to be …
Dr Scales was very kind and informative. He answered all of my questions and patiently walked me through his recommendation. I didn’t have to wait long for my appointment. I would definitely recommend this practice.
Where do I begin? I had very bad eczema and I needed to find a dermatologist in the area back when I lived in Raleigh, NC. I started looking and I found a location in Knightdale that I thought was reputable. I had been going there for 3 …
Wonderful experience at this practice! Front desk was extremely helpful with making the appointment and efficient at getting me checked in. I was scheduled to see Dr. Scales and he came in briefly to introduce himself and say PA Newkirk …
I have been a patient for years. Dr. Scales and his staff are professional, positive and helpful EVERY time. Appointments are convenient and the wait time is minimal. Dr. Scales is one of the nicest physicians I have had the pleasure of knowing . If you need a dermatologist, this is your place.
I went in for my first ever microdermabrasion an Keyonar was fantastic! She was very knowledgeable and handled me with so much care. It was quick and painless. Everyone is the office was very professional and extremely organized. I can’t wait to until my next treatment!!
Dr. Scales removed some of my lipomas and left huge scars. Terrible job stitching. Seemed to be extremely flustered and the cutting that should have been over in 20-25 minutes lasted twice that amount of time. I’ve shown medical …
Wasn’t happy with the service I received from a staff member so I came back to have the doctor take a look and tell me what we could do to fix the issue, and the service was horrible. I received three very very small samples and was told …
I recently went in for a minor procedure on my scalp and Dr. Scales and his team could not have been more professional or welcoming. Dr. Scales assessed me very expertly and performed the procedure in a deft manner. He and the woman …
This place is exceptional. Friendly staff and very knowledgeable MD and PA. They’ll listen to your concerns and give you answers you need. And they also speak spanish.
Office staff is very unprofessional and unorganized. Insisted that my deductible had not been met on my family plan and requested payment for my child visit, although the previous 2 visits were covered at 100%-no changes to insurance. After …
Shatory was extremely knowledgeable and kind! It was great to have a nursing professional who shared personal experiences with the new medication along with advice to ensure we got the most out of the medication.
I’ve been a patient here for about 6 months and love the practice. Anay listens to me and has been lovely to work with. I’ve gotten a few facials from Reena and she’s great – definitely book with her!
I recently had a visit with Dr. Scales due to a concern issue with my face. Honestly I feel like I just gave my money away. I wasn’t explained what was going on with my skin or anything. The first thing that was suggested was accutane of …
I was a little skeptical about coming here because of all of the reviews, although I trusted Dr.Brenda Thomas with her judgment and referring my son here. I am happy to say we had a Great visit ‼️The staff was very pleasant checking in and …
I had the pleasure of meeting Dr. Scales and his staff this week as a new patient. He was very helpful and knowledgeable. He explained things in a way that was easy to understand. I felt very comfortable explaining the reason for my visit. I will definitely recommend him to all my friends, family and co-workers.
This is probably one of the most convenient experiences I have ever had. From scheduling to virtual appointment (same day) to easily getting prescribed- I was VERY pleased. The doctor was pretty direct and to the point, which I am okay with …
I’ve been a patient of Dr. Jeffrey Scales for about six months now and he is outstanding. What a like most about him is his ability to listen, answer questions and provide explanations. Not only is he knowledgeable from the medical …
(Translated by Google) It is very good I recommend it the staff is very friendly and the products of excellent quality …
Not a pleasant experience!
Thoughtful dermatologist, great personality
Waited over an hour to be seen with an appiontment. They werent even busy! First and last time here
Doctor is very nice stop staff are lazy they never answer the phone when you have a question they don’t send prescription on time you have to push that many many times to send the information to the pharmacy so you can get your prescription i call them never answer…
Helped me with meds quickly!
Friendly staff and great Doctor
Overall best dermatologist in triangle area.
I have been going to see Dr. Scales for years, and to this day have not had any problems with the service or the care I received. It’s not uncommon to have to wait to see a doctor, especially to see a specialist.
Initially I had to wait for my appointment for 12 mins however, the esthetician took her time with me and was very conscientious! Best microderm abrasion in my experience!
The ladies that check you in are polite. The wait time is for me was quick. Apt at 11:45 I was in room and doctor starting procedure by 12:00
I went to see Ms. Newkirk the PA for my acne problem and her and the staff were really polite and understanding she explained everything very good and had the patience to hear my problems. Great experience
Both physicians on staff are incredibly knowledgeable and personable. The staff was very good as well. I highly recommend their practice.
I have been seen in this office for various issues and Dr. Scales is amazing. I had a biopsy and felt at easy during the procedure. Thank you.
I have been seeing Dr Scales for over 13 Years, and have been very satisfied with his services. He always does great work and is extremely knowledgeable.
Great first experience! My esthetician was great and very knowledgeable. Appointment was quick and easy. Definitely recommend.
Short, simple and sweet. Direct and to the point.
I have been a patient at NC Center of Dermatology for over 5 years. I have seen major improvements in my hair! I am a happy customer!
I have been going to Dr.Scales for the last ten years. I am very grateful for the care he has given my skin. The office staff are polite and efficient.
This doctor can help you get rid of acne but Accutane is a terrible drug. I never got it because it has a lot of bad side effects. Even if you’re a man, you can get pregnant. That’s not all, there’s more about Accutane. DON’T TAKE IT AT ALL …
I normally don’t write reviews but the lady who answered the phone was very unpleasant. I don’t know if she intentionally kept hanging up on me but the phone kept hanging up and I finally was able to get through on the third try. I’ve heard …
Dr. Scales and his staff are amazing. The wait times were short and they took time to educate me on my procedure. Another “A” list performer! I will definatly be back in the future.
I took my toddler in to be seen last year and the PA was absolutely fantastic. She was incredibly understanding, knowledgeable and great with kids.
After spending only 10 minutes with me he sent me home with three prescriptions for my acne. When I took them to have them filled (he didn’t even send them electronically) the pharmacist told me it would be $200-$90 one prescription $75 for …
Dr Scales and Dr. Castro really know what they are doing in this business. If you ever have any problems or flare ups with your skin this is the place to go. Very friendly staff as well.
I brought my son to Dr. Scales.. Our experience was AWESOME!!! He explained everything he wanted to accomplish with my son’s condition. And he REALLY enjoyed his appointment.. Thank you again Dr. Scales and staff.
Staff was pleasant and wait time was not bad. However, I felt like it was a complete waste of time. I’m honestly not one to complain and have never written a review but I work in healthcare myself and feel that it’s only fair to let others …
I came in a little late. The people at the front desk were still very polite. I filled out my paperwork and was quickly called to see the doctor.
Overall: Great, fast, and high quality service from this dermatology center.
Providers are great I saw Dr. Newkirk. The staff is not so good. I made an appt over a week in advance and requested a quote for oop..no one knew or returned my call. I was charged an upfront fee and told I’d have to file the claim myself …
Wish i could give 0 stars. Will not be returning. Went to have a mole looked at and they decided to remove it. The PA went to get an assistant and all i heard was the girl complaining that she had to help and just wanted me to get out …
I have been going to Dr. Scales since I heard very good things about him years ago. I have experienced mild dermatological problems (skin tags removed, acne, rashes), and have always been pleased with the treatment results that I received. …
I did not have a pleasant experience with Dr. scales. He barely did a work up he did not look at you know my skin like I wanted him to and he was out of the room in like six minutes I had to actually call him before he walked completely out to ask him another question so I do not recommend him.
They were able to get me in for an appointment quickly, and the wait time in office was not long – that was the only positive here. The rest, was very unprofessional. I saw PA Newkirk who looked disheveled and like she hadn’t slept much the …
What a wonderful experience. Had to go for a wart removal, and it went as well as i could’ve imagined. I’m terrified of needles, but the staff is patient and helpful. Wait time was non-existent, front desk is cordial and Dr. Newkirk is …
My daughter’s pediatrician referred us here for her ongoing eczema. We were told to be at the office 15 minutes before our scheduled appointment to fill out paperwork. We arrived at 2:20pm for our 2:45pm appointment. When we were led back …
Everyone was pleasant, from scheduling my appointment to checking in to Jade and Dr. Scales. No one tried to sell me products or schedule unnecessary appointments. Would definitely recommend and will return again if needed!
Took my daughter to Dr. Scales over a year ago and her face was littered with acne. He started her out on a trial and error routine and slowly got her on accutane. Here face is absolutely stunning now. Dr. Scales gave her a regime to follow …
I have been receiving Botox and Xeomin for over 10 years all around the US and Anay Castro is one of the best practitioners I have seen for cosmetic injections. Her knowledge and skill in administration and site selection resulted in one …
I like Dr. Scales, but it is unfortunate that the staff makes this a very unprofessional office. They are rude. However the woman at check out is always pleasant. You will seldom get a person if you call the nurse line. The recording says …
I have been a patient of Dr. Scales probably a few years now — he is diligently treating my aggravating rosacea acne. It’s a constant battle of trying this and upgrading to that, as this is a chronic, progressive condition. Dr. Scales is …
My daughter is covered in a rash and we had to wait for 2 weeks for a result. I thought that was long as did her Dr. I will say that Dr. Scales was very nice and had a great attitude. I will say that we did wait to close to an hour to be …
Dr Scales was very kind and informative. He answered all of my questions and patiently walked me through his recommendation. I didn’t have to wait long for my appointment. I would definitely recommend this practice.
Where do I begin? I had very bad eczema and I needed to find a dermatologist in the area back when I lived in Raleigh, NC. I started looking and I found a location in Knightdale that I thought was reputable. I had been going there for 3 …
Wonderful experience at this practice! Front desk was extremely helpful with making the appointment and efficient at getting me checked in. I was scheduled to see Dr. Scales and he came in briefly to introduce himself and say PA Newkirk …
I have been a patient for years. Dr. Scales and his staff are professional, positive and helpful EVERY time. Appointments are convenient and the wait time is minimal. Dr. Scales is one of the nicest physicians I have had the pleasure of knowing . If you need a dermatologist, this is your place.
I went in for my first ever microdermabrasion an Keyonar was fantastic! She was very knowledgeable and handled me with so much care. It was quick and painless. Everyone is the office was very professional and extremely organized. I can’t wait to until my next treatment!!
Dr. Scales removed some of my lipomas and left huge scars. Terrible job stitching. Seemed to be extremely flustered and the cutting that should have been over in 20-25 minutes lasted twice that amount of time. I’ve shown medical …
Wasn’t happy with the service I received from a staff member so I came back to have the doctor take a look and tell me what we could do to fix the issue, and the service was horrible. I received three very very small samples and was told …
I recently went in for a minor procedure on my scalp and Dr. Scales and his team could not have been more professional or welcoming. Dr. Scales assessed me very expertly and performed the procedure in a deft manner. He and the woman …
This place is exceptional. Friendly staff and very knowledgeable MD and PA. They’ll listen to your concerns and give you answers you need. And they also speak spanish.
The facial that I have had several times at NCCD was absolutely awesome. Everyone who enjoys facials or back facials should give it a try.
Everyone was friendly and positive, and the appointment began promptly after check-in. I only have good things to say about them.
The care that I get from the office is amazing. I have had contact dermatitis a few times and they took care of the problem with ease. Thank you NCCD!
Office staff is very unprofessional and unorganized. Insisted that my deductible had not been met on my family plan and requested payment for my child visit, although the previous 2 visits were covered at 100%-no changes to insurance. After …
Shatory was extremely knowledgeable and kind! It was great to have a nursing professional who shared personal experiences with the new medication along with advice to ensure we got the most out of the medication.
I’ve been a patient here for about 6 months and love the practice. Anay listens to me and has been lovely to work with. I’ve gotten a few facials from Reena and she’s great – definitely book with her!
I recently had a visit with Dr. Scales due to a concern issue with my face. Honestly I feel like I just gave my money away. I wasn’t explained what was going on with my skin or anything. The first thing that was suggested was accutane of …
I was a little skeptical about coming here because of all of the reviews, although I trusted Dr.Brenda Thomas with her judgment and referring my son here. I am happy to say we had a Great visit ‼️The staff was very pleasant checking in and …
I had the pleasure of meeting Dr. Scales and his staff this week as a new patient. He was very helpful and knowledgeable. He explained things in a way that was easy to understand. I felt very comfortable explaining the reason for my visit. I will definitely recommend him to all my friends, family and co-workers.
This is probably one of the most convenient experiences I have ever had. From scheduling to virtual appointment (same day) to easily getting prescribed- I was VERY pleased. The doctor was pretty direct and to the point, which I am okay with …
I’ve been a patient of Dr. Jeffrey Scales for about six months now and he is outstanding. What a like most about him is his ability to listen, answer questions and provide explanations. Not only is he knowledgeable from the medical …