Wake Forest Dermatology

Dermatologist, Wake Forest Dermatology

At Wake Forest Dermatology, Patricia Matheis, MD, proudly serves as the primary skin care physician for the community of Wake Forest, North Carolina. She focuses on holistic and naturopathic care, specializing in diagnosing and testing skin conditions in people of all ages. Patients can anticipate a personalized treatment plan with a patient-focused approach from Wake Forest Dermatology. Dr. Matheis meets with each patient to evaluate their skin conditions and discuss preventive methods and treatment options. Wake Forest Dermatology offers many medical skin care services. These include diagnosis and treatment for acne, eczema, moles, psoriasis, and skin cancer. Dr. Matheis also provides cosmetic services like Botox®, fillers, and laser treatments to address several aesthetic concerns. Providing intentional care to her Wake Forest patients for over 10 years, Dr. Matheis consistently improves patients’ conditions and restores their skin to meet their goals.

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Wake Forest Dermatology Reviews ( 250 )

  1. She is an okay dr but her main focus is on being money hungry. She will make you come back multiple times so that she can get the most from you $$$ wise. Dont let her talk you into having to come back. She can do it then and if she …

  2. Such a disappointment to wf and they DO NOT DISCLOSE prices and OVERCHARGE. I just went somewhere else today and they charged me $30 for something frozen off when DR MATHEIS charged me $100. Then dealt with them with insurance and they kept my money for a long time, finally being reimbursed.

  3. Absolutely amazing. Reading the negative reviews, part of me wonders if they’ve mixed up locations and they’re posting about some other dermatology office. Anyway… …

  4. My husband and I both paid up front at our appointments then we were both billed incorrectly. Even after providing copies of our receipts from their office and EOB’s from our insurance, they are still asking us to pay money that we don’t owe. Save yourself the headache and go somewhere else.

  5. I have had nothing but good things to say about Dr. Mathias. She is very knowledgeable, kind and has been nothing but extremely professional. I have never seen her bring any of her staff to tears!’

  6. I have gone to the Dr. several times for skin cancer. The total experience was great. My
    wife had a problem and I recommended her go there also. She did and was very …

  7. I’ll start by saying that I really like Dr. Matheis, BUT the office staff (front desk) is horrible. I’ve been a patient there for years now and so have my children but after recent interactions with the front desk staff I will be finding …

  8. Dr. Matheis is overall pretty great. She did try to put a Band-Aid on my child that is allergic to them. However, her office staff is HORRIFIC. Borderline abusive, overcharged me almost $200. Thus far they are playing the ‘We don’t have the …

  9. Thought I had found a 21st century doc with a solid web presence. I made an appointment and completed all the paperwork online. Guest what? I still had to call for an appointment. Then, I get to the appointment and they tell me their system …

  10. I’ve had a great experience at Wake Forest Dermatology. The staff and Dr. Matheis are very kind. What I liked a lot is how receptive they were to my personal feedback on how my treatment is going and answered any questions I had. Would recommend.

  11. I had very BAD !!!!!!!!!!!! experience dealing with her.
    1) her waiting room was overcrowded with people.
    2) She was running late for at least 45 minutes. + i show up 15 min before an …

  12. I had to take my daughter to see the dermatologist due to a very scary looking black mole. We made and appointment, I have insurance and also have an HSA account that I load from my paycheck. We waited 1.5 months for that appointment, get …

  13. Almost never answer the phone and only sporatically return messages. Have not gotten in on time for any appointment. Happy with the Doctors care, but all the other issues are very frustrating.

  14. My experience never made it past their website. I am a new patient. I went online to look over their facility. I saw that they take online appointment requests. I made one. I also chose to complete all their online medical forms to …

  15. My family has been seeing Dr. Matheis going on 10 years now. We have rarely ever been seen on time, but continued going because we really like her. I feel that her staff pushes her around, rushing her in and out of rooms. Last time I was …

  16. Dr. Methias is a life saver. After seeing another dermatologist, and feeling great when they told me I had nothing to worry about with my moles…I went to this wonderful physician and she diagnosed skin cancer. My family history is …

  17. This is the second time I went to Wake Forest Dermatology. Initially last year I went in for scalp issues and for my skin. She prescribed medication for my scalp, and gave me samples and a prescription for my skin. She never indicated what …

  18. I called today and tried to schedule a appointment and as usual they can’t see me for almost 3 weeks. Mind you i have a horrible acne break out on my face that’s unpleasant. The young lady that answered the phone rushed me off, and when i …

  19. This is my third visit to Dr. Matheis office. I am a health care provider myself, so visiting another physicians office can be a daunting task. From the second I entered the office, the atmosphere was that of a very professional office. …

  20. Wasn’t thrilled I spent $50 for a visit to be told “let’s just up the dosage” when it hasn’t been working for 3 months??!! I waited and extra 15 minutes past my appt time for a 5 minute visit

  21. I have always had great experiences at Wake Forest Dermatology. I have received treatment for mole check/removal several times. Dr. Matheis’ Office always calls to check to see how I’m doing post procedure. I have also been treated for …

  22. Update 3-2019: Request a WRITTEN TREATMENT PLAN with appropriate Medical Codes and PRICES BEFORE all procedures !!
    Appt: 10-2018, As a retired nurse, I found this practice, doctor & staff to be …

  23. Be cautious about what you are told regarding what insurance will cover. Twice this office has told me my copay for visit would cover everything only to get a bill later. The second time I even contacted their billing person to verify no …

  24. Awful. Rushed and impersonal. Won’t return phone calls or emails. Took a month and a half to get biopsy results. Even after I called to complain about service, the doctor promised to call me back. Still no call a month later. Take your money elsewhere.

  25. I was referred to Dr. Mathias by my family doctor for a possible skin cancer on my nose. After reading the reviews here, I was leary of going to WF Dermatology. Since this is who I was referred to, I called to make an appointment. I am so …

  26. WARNING… Find A Different Dermatologist! HORRIBLE!!! After a six week wait for my appointment I went to their office. My appointment was a 2:30 and I arrived at 2:15. At 2:25 the lady at the front desk approached me to inform me that Dr. …

  27. I am so torn. I think Dr. Matheis is a phenomenal doctor. However, I will not go back because of her staff – whomever answers the phones and does the scheduling – is extremely rude and abrupt. This staff woman has NO business dealing …

  28. I have given this dermatologist my business since 2012, and unfortunately I have been very disappointed with the service and their lack of professionalism. …

  29. The doctor, I have no problem with. Tammy (billing), on the other hand, I do have a problem with! Before the first visit we had agreed on the total cost. We paid what we had agreed on. Then we get a bill that was FIVE TIMES MORE than we had …

  30. You have to continue to call asking for results of work done here. Have been calling for over a month and also leaving voicemails to no avail. We have already changed to a different doctor elsewhere. Bedside manner is her talking about …

  31. I’ve used Dr. Matheis for screenings for the past few years. She always been extremely pleasant to interact with and explains everything in a manner that a layman can understand. She’s very good at spotting where the bad guys (atypical …

  32. Dr. Matheis has been taking care of me, my family and my patients for years. She is kind, caring and very skilled. I have complete confidence in her and in her staff. People wishing to see her, however, should understand that the …

  33. Dr. Matheis has been kind, attentive and and provided excellent treatment. She has had to remove several things from my skin and has been gentle and proactive. I trust her and appreciate her care.

  34. I will never go back to Wake Forest Dermatology again. Dr.Matheis is always late. I’ve been going to her for a couple of years and it is getting worse every time you go. The last time I went I had to wait 50 minutes before she came in the …

  35. The doctor seems nice enough and tried to help my daughter when she had a bacterial infection, but staff is rude and unreliable. Doctor gave same antibiotic twice and neither time it worked, but everytime I call staff won’t let me speak to …

  36. I went to Wake Forest Dermatology and I had a few questions regarding eczema and in the appointment I had completely forgot about a mole cluster that I needed her to look at. As she looked at it she said the smaller one needed to be …

  37. There’s a reason for a long wait. Good doctors are in high demand. Doc, (that’s what I call her) is friendly, efficient, and knowledgeable. I’d recommend her to anyone who needs derm. care. As for all the negative comments about the …

  38. My husband and I have been going here for several years and are very pleased with the services. It’s very easy to make an appointment and it’s comforting to know that the doctor will call you with a follow up with your results

  39. WARNING!!! DO NOT GO TO THIS OFFICE!!! This office is run like an absolute circus! As someone who has been to many specialist offices under the same insurance, I can tell you I have never had experiences as horrible as this one. First, …

  40. I was frustrated with the fact that I had a 9:15 a.m. appointment and I was not seen by the doctor until about 10:00 a.m. (I sat in the exam room, undressed, for about 30 minutes.) However, once she entered the room, I was super impressed. …

  41. I’ve been a patient of Dr Matheis for a ver long time. I am Leaving her practice because I can’t deal with how poorly the office functions. Getting through is difficult and phone calls are rarely returned unless I follow up repeatedly

  42. Shocked by so many bad reviews. My first visit there was about a month ago for a scalp issue. The scheduleling process was a bit difficult as they didn’t pick up the first few tries. I didn’t wait long to be seen by the doctor. She was nice …

  43. Dr. Mathias is a fabulous doctor!! The office is very busy so there is a reason you wait a while for your appt. it is important to book ahead of time and keep staff up to date on insurance changes to keep your copays minimal. I don’t know …

  44. Every time I have been, now 3 times, they are overbooked and running behind. Paid exactly what I was told to pay and then sent yet another bill. This was even after they called me to let me know it would be $121 more than they told me …

  45. I had been a patient for Dr. Matheis for a few years. I didn’t mind the long waits, billing issues and prescription mix ups because I was certain she’d saved my life when, pretty much annually, she’d remove multiple “pre-cancerous” spots …

  46. I called to make an appointment for my daughter. I made sure to tell the person I spoke to that this would be workers comp when she asked me for my insurance information. She said okay and made the appointment for us. When we arrived the …

  47. I have never in my life experienced such an impersonal rushed medical practice. I waited for over an hour, which was fine because I wasn’t in a hurry, but when the doctor came into the room she repeated what I wrote on my admission form …

  48. I had my first appointment with Dr. Matheis and I was disappointed. She came in, looked at me and told me the treatment she recommended. When I asked a question she said “Like I said….” When people get new information it takes a second to …

  49. I have been a patient here for years. Dr. Matheis has helped my skin throughout the years in many ways. She is extremely knowledgeable about current developments in skin care, and she never makes a person feel like he/she/ they are asking a silly question. I am very thankful for such a practice!

  50. I originally had an appointment for 2/5 (This is my first visit to this office/doctor by the way) – got off of work early, went to the appointment and they said they did not have an appointment for me (although I had the paperwork they gave …

  51. Staff and doctor were friendly but service was TERRIBLE! We paid for a minor procedure to be done that was not completed. ( mole was not removed and had not had time to grow back.) When we called to have Doctor exam/follow up on progress we …

  52. Dr. Matheis is great if you can get in to see her. I am/was an established patient but no one will answer the phone, voicemail is full, and no response from the online contact form. I guess they are too busy for patients. If you can’t get in, it doesn’t matter how great the Doctor is.

  53. I LOVE Dr. Matheis. She is a fabulous listener and very knowledgeable. She is focused on not only treating the symptoms of your ailment but helping and encouraging you to find the root cause of the issue. I really appreciated her …

  54. The staff and doctors are great! The office is pleasant with an almost spa-like quality. There is coffee and water in the waiting room. They are in network with most plans. My only critique is the wait times can be a little long, resulting in some appointments feeling a little hurried. The quality is really impressive though.

  55. Long story short- I used to be a patient of wake forest dermatology for almost 2 years. I was interested in laser procedures and asked my doctor about that. I already knew that’s supposed to be a pretty expensive procedure, but Dr Matthews …

  56. **I should have read the reviews***
    When I walked in the front desk looked confused like why was I there. When they took me to a room the nurse asked me about all my concerns then I had to wait …

  57. I had a pleasant visit when I went back in June; however, the costumer service is absolutely TERRIBLE. I have received three billing statements from this practice saying that I owe money which I already paid on the day that I visited. I …

  58. The doctor was nice, however, the staff talks about other patients in front of people in the waiting room, (specifically saying a patient who left smelled horribly of smoke, and loud enough several people in the waiting room could hear) and …

  59. Outstanding care. Dr. Matheis & staff were all extremely kind, followed through with prescriptions and called to check on me after I had a biopsies. I go to Dr.Matheis annually for a skin cancer check and see her for some other dermatology …

  60. I’ve called 5 times to make an appointment and left a message each time with reason for an appointment and my phone number to get an appointment. Why is this so difficult to call me back?

  61. I’ve been coming here for 8+ years for typical teen acne problems and it was wonderful. Providing 2 stars because, for whatever reason, service has become horrible in the last 1-2 years. I show up early/on time for my appointment and there …

  62. If I could leave 0 stars I would. This place is a scam. I had an 8:30am appointment, was not called back until after 9:15. Once in the room I waited another 20 minutes for the doctor to come in. I was charged $350 for the visit. I asked for …

  63. This office is poorly managed, I have been a patient for over two years and have seen a drastic decline in customer service. In the beginning, everything went smoothly and patients were seen in a timely manner. Over the last 8-10 months …

  64. I found this to be a very very lovely dermatology practice. Dr. Mathias was kind, caring, and had some Humira injection pens to help me get back on track. I didn’t wait long, the receptionist was great, she handled even difficult patients …

  65. Met with this doctor and after a quick look she diagnosed me with psoriasis. Started telling me I needed labs and should be on methotrexate. She was way wrong, went to another doctor and was a whole different diagnosis and it took longer than a glance to identify the issue. This doctor does not know what she’s doing.

  66. Fantastic experience this morning. Everyone is so kind and even took the time to help me with another issue besides what I was there for! The only Dermatology Practice I would ever go to!

  67. After reading other reviews and thinking about previous similar experiences here, I’m going elsewhere. I’ve called many times to pay a bill where the call never got returned or to ask a question and whoever answered was rude. Now I get a …

  68. SADLY here I go joining the crowd of nay-sayers who are just sick of not having their phone calls taken, waiting endlessly in the waiting room, not being cared for thoroughly, etc. Yes, they are too busy here for you. Ignore the FAN CLUB …

  69. I was seen by the Dr. on 6-3-2021. My wait time was minimal and I was happy with the Dr. . However, they never ever have answered the phone and have only returned one message out of about 7. I have yet to get any results from my biopsy. They need to be more organized. An office manager would do wonders.

  70. I am an 84 yo retired MD. Dr Mathias is my 3rd dermatologist in as many years. I had Dr Laurinda Queen as my dermatologist for many years and I loved her dearly. To my sorrow, she retired b/c of health issues. I was about ready to give …

  71. This is by far the best dermatologist in the business!! I’ve been a client since 2017 and she is the best!! Quick service, questions answered and all my worries relieved. highly recommend Dr. Matheis for anything you need!!

  72. I don’t understand the negative reviews i have read here. I have been coming here for a couple years now. The staff and Dr. Matheis have been absolutely wonderful to my wife and myself. Very pleasant on the phone and in person. The Dr. …

  73. Have been in the office several times for care and always recognized and care for like family. Dr Mathias is wonderful and informative and helpful at distracting you with an exam that seems like it would be very uncomfortable. She included …

  74. I went for the first time to Dr Mathias I was kept waiting for quite awhile which isn’t a huge deal. She looked at me and stated the type of psoriasis that I have and said she was starting me on a pill regime then she left. She was with me …

  75. The staff was very friendly the doctor was very informative and explained everything about my condition and was very clear on how we would proceed with the removal of my sis , very clear. Her bedside manner is to be complemented in these days of Rush rush rush.The doctor is awesome

  76. As a former patient, I called to get an appointment for a checkup. That was four (4) days ago and no one has bothered to return my calls (Four so far). The administrative service at this practice is by far, the worse I have ever experienced at ANY medical practice.

  77. My experience with Dr. Mathias and all her staff has been a very comforting experience, everyone were very professional and the office is clean and very organized. I would refer any of my family and friends to see her.

  78. Best Dermatology operation I have ever used. Friendly, highly competent, run on time. Great with follow up.
    I know that in the past there have been comments on office administration, but that seems to be much improved

  79. My experiences with Dr. Matheis and Wake Forest Dermatology have bee nothing short of spectacular. They are very professional and knowledgeable of the field of dermatology. Dr. Matheis has treated me for numerous pre cancers and skin …

  80. Dr Matheis was so nice and very knowledgeable about my condition. She explained things very thoroughly and I left understanding exactly what was going on. I really appreciated her taking the time to help me.

  81. first review, but it was a close to perfect visit. First appointment was great. The wait time before the appointment was kinda bad but it seemed to be pretty busy. Service was great and the meet with the doctor was quick and easy.

  82. Dr. Matheis and the entire staff at Wake Forest Dermatology are the absolute best! They provide excellent care at every appointment. They also respond very quickly to questions and concerns by phone. We have been completely satisfied and would highly recommend them.

  83. Dr. Mathias is my savior! She has helped me through a very difficult time with skin cancer in her very empathetic way. Thank you for taking such good care of me and helping me to feel better about myself.

  84. I love Dr. Matheis! She speaks to me in words and terms I can understand. She never rushes me and always has enough time to answer all my questions. Best dermatologist in Wake Forest and the Raleigh area!!

  85. I drive an hour one way to see Dr. Mathias. She knows what she’s doing, she’s pleasant and well worth the trip. I’m sticking with her because she is the best!

  86. Dr. Mathias takes time to be thorough, answers questions, and gives results and plans for any issues. Her staff is friendly and helpful from the moment you enter the reception area and all the way through.

  87. Service was superb. I appreciate how Dr. Patricia took the time to explain everything to me(even though I didn’t understand them😅). Shows how passionate she is about her job. Front desk ladies always kind, and assistants are ok too I guess. Have had terrible acne for a long time and starting to see results in less than a month. 5/5👍🏼👌🏽 …

  88. Dr Matheis was wonderful! She was pleasant, professional, informative, answered our questions patiently and performed the procedure quickly, accurately and painlessly.

  89. Very nice people but it seems like it was too fast pace and as if the doctors were in a rush or just weren’t engaged. Also, whenever I try to call the building they never answer their phone. I went for the first time and the day of and the …

  90. The kindest, compassionate, and competent people I have had the pleasure of being a patient of!! Absolutely love the way she is with me every time I see her!! Highly recommend her for all of your skin care!!

  91. Horrible service, I would never ever recommend this doctor, I’m looking for a new dermatologist who isn’t afraid to go close to a patient to see the spots on skin rather than someone standing 6ft away and masked up etc. my husband was extremely disappointed with the service here

  92. I recently had a new patient appointment at Wake Forest Dermatology. From the time I entered the waiting room until the time I left; everyone was very friendly and welcoming. Additionally, they are very efficient. The entire process was …

  93. Forget going anywhere else. Dr. Matheis is the ultimate professional in service, knowledge, and ability. I thank her for all her excellent help. Dr. Tom Maiolo

  94. I have been going to Dr. Matheis for many years now and she is absolutely wonderful. She has also treated my husband, my mother, and both of my children. She has probably removed at least twenty moles from body, most of which required …

  95. Dr Matheis and her staff are outstanding. I had a very positive experience. Everyone was very professional and welcoming. I was very pleased with all the information shared during the visit. Great office!
    rm

  96. Dr Matheis is friendly, personable and professional, and I trust her with helping me to keep my skin healthy and address little problems before they become big problems.

  97. The whole Wake Forest Dermatology team is amazing! Dr. Matheis is a blessing! She made me feel so comfortable and reassured me that I am “normal”, literally made me feel like the biggest weight had been lifted off of me. Her and Taylor are …

  98. Well this was my first time at the Wake Forest Dermatology. The nurses were very nice and friendly. Doctor Malteis was also very nice. Before going there, I had a lot of recommendations from my family and friends. My need for going there …

  99. First appointment. Professional and thorough. Met all expectations.

    Followup impromptu appointment same. Extraordinary service accomodating my situation

  100. I have been a patient of Dr. Matheis for several years but hadn’t been in a while. I called with a concern, and was seen in about 2 weeks. The staff was kind and efficient. The atmosphere is so calming and Dr. Matheis is always approachable …

  101. I would highly recommend Wake Forest dermatology. Very friendly staff and physicians. I take the time to answer any questions that you have thoroughly and properly return your calls.

  102. I couldn’t be more satisfied with Wake Forest Dermatology. The staff is pleasant, helpful and knowledgeable. Dr. Matheis is thorough and gentle. I would go nowhere else!

  103. Very knowledgable and thorough. I just moved tonthe area and was nervous about a new provider. So thankful I chose Wake Forest Derm. The staff is amazing, clean facility, and prompt. Would recommend for the entire family!

  104. I’m new to the area having moved from NYC in Nov 2021. Nervous about a spot on my back that seemed to have transitioned into something out of a sci-fi movie, I called Dr. Matheis’ office a little before 7:30 AM on a Friday. I found her …

  105. This was my first visit and I think I got the best exam I’ve had in years. It was very thorough, professional and my person felt respected. …

  106. I’ve had 3 visits and each one has been excellent. Great atmosphere for a relaxing and thorough examination by Dr. Matheis. I just have 2 issues that I think need addressing. 1. The Website needs work for setting up appointments. It …

  107. I have had a wonderful experience with Dr. Matheis and her staff. I had to have a surgery on a mole, and removal of moles, and never felt any pain or discomfort. Dr. Matheis is very personable and caring. She took time with me and answered all my questions. I would highly recommend Dr. Matheis and her staff. Kimberly B.

  108. Dr. Mathis is great. She really cares about her patients and super knowledgeable. I had seen another doctor previously and couldn’t find the solution to my skin problem, I had thought I would simply have to “live with it.” After 2 …

  109. Waited in the lobby for 45 minutes. Spent 20 min on the phone attempting to find out pathology results and schedule a follow up appt. Not accommodating at all. Office is too busy for only one provider.

  110. Everything about Wake Forest Dermatology is fantastic! Everyone is extremely friendly, professional and informative. I couldn’t have been happier with the care I received!

  111. So glad to be back with this practice..I have t been able to be seen in over 2 years because of insurance but now I am able to be back and really felt like I had a complete skin scan…

  112. Dr Matheis and her staff is very friendly.
    The only drawback is that they are very busy. Waited a half hour in the lobby and another 10 or so in the exam room.
    Also, appointments are at least a month out.

  113. Such a wonderful visit. The entire staff was courteous and helpful and the physician was knowledgeable , personable and made me feel at ease. Recommend this place.

  114. I have been going to Wake Forest Dermatology for a few years now and am always impressed with how friendly everyone is. In addition, i absolutely love the warm, welcoming environment – soft lighting, calming music etc.

  115. Everyone is cordial and pleasant. Dr quietly comes in does the surgery and stitches. Tides up with waterproof bandaid. I’m already scheduled for stitch removal.

  116. To be quiet honest, I don’t usually post reviews but I must with Wake Forest Dermatology. My visit was just due to a rash on my face to a pre cancerous mole on my body Dr.Matheis found on me. I was totally shocked and had no idea I even had …

  117. My family and I have been patient’s of Dr. Matheis for more than twelve years. She and her staff are top-notch professionals. Dr. Matheis not only has a caring bed-side manner, but she also keeps up-to-date on current advancements and studies in dermatology. 💯 …

  118. Dr. Matheis and her team are very professional and caring. I have been a patient for over 10 years and have a great experience every year! Highly recommend!!!

  119. Dr. Matheis is absolutely wonderful…LOVE her. Front desk staff can be a bit prickly…and as stated in another review, “1. The Website needs work for setting up appointments. It interfaces with cell phone access via text. However, it …

  120. Dr Mathias is always pleasant, and gentle with my procedures. She has a great bedside manner, also! She makes the most difficult procedures not as bad! 🙂

  121. We have been going to Wake Forest Dermatology for years for full-body checks, mole removal, treatment of pre-cancerous skin conditions, and general skin health/appearance. Dr Matheis is thorough, gentle, and always makes time for questions. Very happy we found her.

  122. Would not recommend. Can never get anyone on the phone since I made my first appointment. I had to text them muiltiple times and told there was no appointment for me even though the woman confirmed I had one. You have to text them. 98% of the time they don’t respond. Don’t waste your time if you are looking for a new place.

  123. Everyone was very friendly. The doctor and her nurse were very kind and knowledgeable. They answer all my questions related to scalp and skincare but most importantly, they took care of moles that looked funny.

  124. Dr. Matheis is one if not the best Dr I’ve ever been to. She genuinely cares about me and my psoriasis and helps me understand the treatments she prescribes. Her staff is great too!

  125. I have been a patient of Dr. Matheis’s about five years plus. Dr. Matthias and her staff are wonderful. Always kind! Dr. Matthias listens and cares about your skin health. She takes the time to explain skin concerns.

  126. I love Dr. Mathesis. However, the office staff needs attention. I called 3 weeks in a row and left messages to schedule an appointment and was finally able to get someone on the phone who told me I could have made the appointment …

  127. Dr Matheis was ok. I felt the appointment was rushed and not very thorough. Thank God I made aware to her that I was breastfeeding before being prescribed meds. Normally the “doctors” ask those questions prior to. Each time I call I have to …

  128. When arriving for my appointment, I was not seen by the doctor for 45 mins. Once the doctor entered the room, she had two techs/nurses with her, shared who they were, but I was not asked if I was comfortable with both of them being in the …

  129. We love Dr. Matheis who has always gone above and beyond for all of my family especially our son with special needs. We know she is extremely popular and busy and feel the quality of care is worth any waiting we might have on occasion. Dr. Matheis is a great doctor.

  130. Very traumatic experience with my 4 year old daughter here. Staff was inexperienced on how to handle emergency situations and the doctor didn’t even come see my daughter after she passed out, lips were blue and started dry heaving after the …

  131. Dr. Mathias and her staff are exceptional. She takes her time with you and makes you feel comfortable. Dr. Mathias is very knowledgeable and I can’t see myself going anywhere else!

  132. I was so happy that I was able to be seen at Wake Forest Dermatology!!! The staff was Great! The doctor was friendly, explained my condition and made sure that my treatment was affordable and available the very same day!!! I highly recommend!! My skin is feeling better every day . Thank you for caring about your patients!!!!!

  133. I have seen Dr Matheis for awhile now and so happy that I came to see her. She found a few places on me that had to be removed or would have been cancer. The removal didn’t hurt and healed perfectly. I trust her and she has the best bed …

  134. I was able to schedule an appointment quickly. The doctor listened to my concerns and discussed treatment options at length. I was extremely pleased with the care I received yesterday. I would not hesitate to recommend Wake Forest Dermatology!

  135. Dr Mathias is superb as well as her nurses and assistants. Excellent experience with my surgery today. She is a very skilled, sweet and compassionate doctor. Highly recommend her!

  136. Great place. Visit was very inviting. Staff was very kind and pleasant to interact with. And the doctor was very knowledgeable and engaging. This was my first visit and I can definitely see why they have been in business for so long. Highly recommend this place.

  137. Dr. Mathis did an amazing job with several spots that had to be removed. I have minimal scarring due to her great stitching. After each procedure she called not only to share my biopsy results but to check on me. It’s rare to have such a talented doctor that’s so compassionate and kind.

  138. I am a new patient so my experience is limited. The office was extremely efficient. I saw people go in and come out very quickly. Less than 10 minutes. When it was my turn I was in and out with Dr. Matheis and her team in 10 mins. They were …

  139. I am disappointed that Dr. Mathesis can only look at one area or spot when I come in. I had another area on my nose that needed inspection close to the area on my eyebrow. I was encouraged to schedule a whole body checkup since I had one on …

  140. Dr. Matheis was very thorough in her examination of initial visit with her. She and her PA staff made me feel very comfortable plus they went out of their way to find a pharmacy that had what I needed at a reasonable price. I would recommend Wake Forest Dermatology to anyone looking for a caring Dermatologist and staff.

  141. Excellent practice. Staff very polite and professional. Dr. Mathias very meticulous in her examination. Stellar bedside manner with patients. And, her office has the most soothing and enjoyable background music. Would highly recommend her.

  142. I had an appointment scheduled for Friday Dec 30th at 4pm. I confirmed the appointment via their text messaging system and received a “we are looking forward to seeing you at 4pm today” text message at 8am that morning. When I got to the …

  143. This practice really is the Best of the Best in Wake Forest. Dr. Matheis is so personable, and knowledgeable of her specialty. She’s identified and successfully treated every dermatology problem I’ve presented to her. Her staff is top notch too. I’ve recommended her to family and friends and, with this review, you, too!

  144. I had a full body scan with Dr. Matheis. She did a very thorough job and I felt like she took a lot of time to do so. Not rushed at all! I have gone to her for years and feel very comfortable with her knowledge and expertise.

  145. Very comprehensive questionnaire to verify a patient’s understanding of the entire surgical procedure before, during and after. A bright, young staff supports the doctor. The process is well orchestrated a d at the same time personable. I come back every year. Great experience. No concerns.

  146. Love Doctor! Just wish people were taken in back more timely, and in order of arrival. Woman who arrived after me, same appointment time, was taken to back before me. Then someone else who arrived after me. I assume rooms are used for …

  147. The doctor is very personable and very professional. She explains in great detail her findings while she is preforming an exam. She is very pleasant to speak to and welcomes any patient’s concerns. I feel very confident that I’m getting the best of care with Wake Forest Dermatology.

  148. Dr. Mathias is a great doctor and she was careful and kind in removing some spots. I also asked her to freeze some warts, which she did. However, she was off location on the spray to one wart. I noticed the mistake when I got in my car, …

  149. The care Dr. Mathis gives is good, but there is no time to talk with her individually. I feel rushed and that she leaves all the questions to her staff. I was asked to sign paperwork that I had been told everything about my procedure, when in fact I was told anything. More communication from the doctor herself would be nice.

  150. I was impressed with how polite and helpful the lady was when I made my appointment. I showed up for my appointment, and the lady at the front desk was also very polite and helpful. They were running behind a few minutes but I soon realized …

  151. For constructive feedback, better expectations on wait time can be provided. I got to my appointment 15 minutes early to fill out paperwork, and it was an hour before I was seen for a 5 minute appointment. I understand there are variables …

  152. Dr. Matheis expertly and painlessly removed a melanoma from my bicep. She also diagnosed an infection on my face and processed a prescription, which was an impromptu request by me. She was very thorough with her explanations and she …

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