Horrible, horrible phone automatic system voice… its sound so depressing and unprofessional… every time I call I just want to puke… was it really so expensive to have a professional voice to hire… …
Total joke of an insurance carrier. Absolute waste of your money…. They have strung us along for over 6 months when we have given them everything they have asked for and they have followed up on not one of their promises. We have also had multiple policies with them and have given them thousands of dollars.
Horrible Horrible. Had one of there adjusters come out and inspect my roof and put latter on roof and messed up a portion of my gutters and said he would write that in the proposal and replace the gutters. Guess what! That didnt happen.
I have had nothing but great service from NCJUA… both for many years there great service and I would say that top claims service with a claims after storms. Great coverage for us on the coast!
I have been very pleased with the claims service I received from this company. I have had claims on several of my properties (water pipe burst and roof damage from hurricanes) and found them to be fair and fast. I would highly recommend them.
They are taking advantage of black people in small town areas. They didn’t inform my grandmother (whom was in her 70s at the time nor my mother, that they had no water damage coverage and more which they had in thier previous policy. They …
About 4 years ago a tree sideswiped our house. They were very fair in the amount given to replace and remodel the damage. It’s amazing to me how one person can have such a professional and reliable experience. And the next person says the …
The worst experience ever!!!! DO NOT USE THIS COMPANY!!! I refianced my house in august and in decmeber I had an issue with my air handler let go and water went EVERYWHERE! When I got the check the check had the old mortgage company on the …
This is by far the worst insurance company, that I’ve ever did business with… it’s so bad, that I’m about to take to social media, to fight back. In February we had strong winds that ripped through our area, that pushed down parts of MR …
Received a cancellation notice dated August 11 in my email junk folder; good thing I looked! Never received a policy renewal, cancellation notice, nothing. The servicer, USAA, also screwed up, showing that the policy was renewed in my member portal. Called and left messages, no answer!
Apparently we had a completely different experience than some of the earlier reviewers. Chris Stephens was outstanding. He investigated and had corrected an important policy endorsement that was apparently not showing up which enabled …
I have a open claim from a water damage that has me out of my house while repairs are done. NCJUA employees laugh at me when I call in and will not simply spell there names for my records. I have to have things spelled for me for personal …
At all cost avoid North Carolina Joint Underwriters Association. They have illegally stonewalled, removed and denied important line items off of my insurance claim. Sadly, on December 30th 2021 I had to file an insurance claim for vandalism …
This is a SCAM Insurance Company. You pay for years on your policy and when you have an issue, they deny your claim. They should be ashamed of themselves.
I am an insurance agent in Craven County who works with the NCIUA daily. Their organization is well run and top-notch. The citizens of NC are very, very lucky we have such a great organization with such good purpose at our disposal. …
Had same experience as other customers. Got policy thinking we had full coverage, paid premiums for 7 years. never late or filed claims. Filed claim for damage from water heater rupturing while we were home and did everything we could to …
Two major storms came in my area and most of the county had claims. Two bad storms I file claims trees down roof blown windows and they denied both. Do not use this company it’s a scheme and somebody’s making a lot of money forcing citizens …
NCJUA is the State’s insurance market for wind/hail risks or risks that may not qualify with other carriers. I feel like most of these negative reviews are from people who were improperly insured and are blaming the carrier for their …
If I could give zero stars I would. You pay them for years then when you file a claim they will find any way possible to deny the claim. Run do not walk away from this company. They are premium collectors not insurers. Someone should file a …
Expect the bare minimum when working with someone over the phone.
Took care of problem that was insurance agencies fault.
Honestly the most incompetent group of people I have ever worked with.
NCJU takes care of their customers AND their people.
Horrible Organization. The adjuster, K. Scott, provided little to no help or assistance. Beware!
They find all kinds of reasons not to pay your claim I won’t recommend this agency to anyone.
Canceled year ago they keep charging my mortgage company.
Horrible, horrible phone automatic system voice… its sound so depressing and unprofessional… every time I call I just want to puke… was it really so expensive to have a professional voice to hire… …
Cancelled my policy without sending any notice while I was deployed to the middle east.
The worst insurance company , ever
Don’t waste your time or money .
They will do everything possible to get out of covering your claim ,
Tasha and Cindy were extremely helpful and prompt in assisting new home buyer with process. Forms requested and received very quickly, thank you!
Good luck getting anyone in the phone. Stayed on hold for a hour until their system hung up on me.
Total joke of an insurance carrier. Absolute waste of your money…. They have strung us along for over 6 months when we have given them everything they have asked for and they have followed up on not one of their promises. We have also had multiple policies with them and have given them thousands of dollars.
Horrible Horrible. Had one of there adjusters come out and inspect my roof and put latter on roof and messed up a portion of my gutters and said he would write that in the proposal and replace the gutters. Guess what! That didnt happen.
I have had nothing but great service from NCJUA… both for many years there great service and I would say that top claims service with a claims after storms. Great coverage for us on the coast!
I have been very pleased with the claims service I received from this company. I have had claims on several of my properties (water pipe burst and roof damage from hurricanes) and found them to be fair and fast. I would highly recommend them.
They are taking advantage of black people in small town areas. They didn’t inform my grandmother (whom was in her 70s at the time nor my mother, that they had no water damage coverage and more which they had in thier previous policy. They …
About 4 years ago a tree sideswiped our house. They were very fair in the amount given to replace and remodel the damage. It’s amazing to me how one person can have such a professional and reliable experience. And the next person says the …
The worst experience ever!!!! DO NOT USE THIS COMPANY!!! I refianced my house in august and in decmeber I had an issue with my air handler let go and water went EVERYWHERE! When I got the check the check had the old mortgage company on the …
This is by far the worst insurance company, that I’ve ever did business with… it’s so bad, that I’m about to take to social media, to fight back. In February we had strong winds that ripped through our area, that pushed down parts of MR …
Received a cancellation notice dated August 11 in my email junk folder; good thing I looked! Never received a policy renewal, cancellation notice, nothing. The servicer, USAA, also screwed up, showing that the policy was renewed in my member portal. Called and left messages, no answer!
Apparently we had a completely different experience than some of the earlier reviewers. Chris Stephens was outstanding. He investigated and had corrected an important policy endorsement that was apparently not showing up which enabled …
They have no intention of honoring your claims. They look for every loop not to pay. I’m surprised thses folks are still in business.
I have a open claim from a water damage that has me out of my house while repairs are done. NCJUA employees laugh at me when I call in and will not simply spell there names for my records. I have to have things spelled for me for personal …
At all cost avoid North Carolina Joint Underwriters Association. They have illegally stonewalled, removed and denied important line items off of my insurance claim. Sadly, on December 30th 2021 I had to file an insurance claim for vandalism …
This is a SCAM Insurance Company. You pay for years on your policy and when you have an issue, they deny your claim. They should be ashamed of themselves.
I am an insurance agent in Craven County who works with the NCIUA daily. Their organization is well run and top-notch. The citizens of NC are very, very lucky we have such a great organization with such good purpose at our disposal. …
Had same experience as other customers. Got policy thinking we had full coverage, paid premiums for 7 years. never late or filed claims. Filed claim for damage from water heater rupturing while we were home and did everything we could to …
Two major storms came in my area and most of the county had claims. Two bad storms I file claims trees down roof blown windows and they denied both. Do not use this company it’s a scheme and somebody’s making a lot of money forcing citizens …
NCJUA is the State’s insurance market for wind/hail risks or risks that may not qualify with other carriers. I feel like most of these negative reviews are from people who were improperly insured and are blaming the carrier for their …
If I could give zero stars I would. You pay them for years then when you file a claim they will find any way possible to deny the claim. Run do not walk away from this company. They are premium collectors not insurers. Someone should file a …