I was here last year for my comprehensive eye exam and really bad experience. Doc was very cold personality, room was unclean and cluttered. Eye exam was bad and things were not checked unless I pointed out given my history. Wrong …
Worst front desk service with no accountability or customer empathy. Glasses took 1.5 month to be made which were completely faulty, sent back to lab which did not fix and finally getting back wrong glasses with huge glare. Apparently, this is their business model to sell lot of add-on features with expensive frames – AVOID at any cost!
BE AWARE!!! This place will ridiculously overcharge you. I took my son to this place and we where there for about 1 hour. He was having stomach pains and nothing serious except for the bill $4000.00 This is highway robbery!!! My insurance …
The experience is great, these doctors and their staffs know what they are doing and know what I need, I strongly recommend them to anyone who needs similar treatments.
I am very happy with the quality of service by Dr. Cagnon and his team. I found them to be very professional, helpful, and polite. I would recommend Dr. Cagnon to anyone who needs eyecare.
Optical department is over priced and took over 3 weeks just for making specks .I suggest don’t get your frames and glasses from this place. they have very limited options of frames and are double the price that you can get on any websites or even other optical dealer.
Do not waste money at their Eye wear & Opticians !!! I ordered a pair of glasses and asked for specific glass shape, the staff member did not bothered to address my request and finally gave me specs which I did not liked. While ordering I …
Dr. Swami is a caring and professional doctor. She is kind, and has a gentle demeanor.The medical advice she gives, is well informed and she explains things very well.
This is not a trustworthy organization. The optometrist puts on this show for a routine eye examination. They pull my eye lids and act like they are having trouble. They then state they are having trouble seeing my optic nerve??? …
Dr. Shandynathan is wonderful! However, the office overbooks and many times the waits are unacceptable. I waited 50 minutes before even being shown to a cubicle.
Very clean office and kind office staff. I got a nice pair of glasses and help picking them out. Dr. Gagnon did a great job quickly and even took a picture of my retina.
I am extremely pleased with the excellent care I have receive from the doctors and staff. I have been going there for 15 plus years. I highly recommend them!
I have been a patient of Valley EyeCare for many years and have always been treated professionally by all the staff. I have had surgeries performed by Dr. Savell and numerous examinations by other doctors. Doctors Swamynathan and Schrupp are my usual doctors and both are caring in their practice and do a great job!
Dr. Gagnon took care of a small problem on my eye and I was very pleased. I’ve been going to Valley EyeCare for years and I am very happy with the attention that I receive–very professional
Patient Care, was incredible from all support team members. Most importantly, Dr. Gagnon immediately diagnosed my eye problem and repaired my lower eye lid lash at the next appointment. This was after 6 weeks of no results from an …
This is my first time visiting valley eyecare center. I was so angry and left my appointment before seeing an eye doctor. The way one of the front desk lady treated me was so unprofessional. She was so rude toward me. It made me so angry and uncomfortable, that I had no choice but to leave without any hesitation.
I have been a patient at Valley EyeCare for over 6 years and have always received excellent care. All staff is very friendly, helpful, and professional!
When I went in for my first visit I was not able to read street signs or drive much at night because of the halos in my vision whenever a car came at me stopping me from seeing the lines on the road. After my cataract surgeries I am able to see individual leaves on trees now. Dr. Gagnon does amazing work!
Dr Trentacosti is wonderful. I have been seeing her for years and now that I am getting older…I have more challenging eyes, beginning of cataracts, prior lasik procedure, astigmatism. She is so good about giving time for me. Allowing …
I’m going to have my contacts (OPPS I mean cataracts) removed and Dr Gagnon was recommended. I found the staff friendly and efficient. Dr Gagnon explained the procedure to me, also friendly and funny.
I fell that I get the best care possible from Dr. Gagnon, Dr. Trenticosti and the staff at Valley EyeCare. I have been a patient there for about 50 years.
The entire staff at Valley EyeCare Center were extremely accommodating during my eye exam visit. They ensured all safety precautions and measures were taken, such as: practicing social distancing and sanitizing equipment prior to patient …
Dr Gagnon is awesome. BUT expect to be there for a minimum of 1.5 hours (just to be seen by him for about 5-10 minutes tops) even though you have an appointment. They need to work on getting their patients in and out faster.
Visited here today with my 6 year old daughter. Dr. Le and all the admin staff were so so helpful and went above and beyond to accommodate us and put my daughters mind at ease getting her eye exam. She came out so happy and no longer …
Wait time at your appointment is way too long. Then you are rushed through your appointment and feel like the workers don’t care about you. Then you are charged way too much.
Our mother-in-law had eye testing done by Stephanie in your office yesterday. She was courteous, ever so patient and very delightful to work with! Mother-in-law sees Dr. Gagnon, but all three of us see different doctors there for care and are very pleased with the care we’ve received there in the office. Great practice!
I would have to say a very incompetent front office. I had a scheduled and confirmed appointment and received several notifications to remind me of my appointment of which I confirmed and yet when I arrived they were closed. While I …
I had an eye emergency and this office took me seriously and took me back quickly. They did not take my insurance but had fair prices for my emergency situation. The staff was friendly and courteous. The lady that brought me back gave me …
Dr. Gagnon and his staff were thorough and efficient. They were also very polite and pleasant to work with. Dr. Gagnon is very knowledgeable, and he determined that I had a rare but treatable problem. He referred me to a specialist who treats this problem.
Came here as a first time patient, was able to call in and get in touch with a front office worker who scheduled me for an eye exam without issue, and the eye exam itself went by without a hitch and Dr. Le was very pleasant. However, what …
I have been very happy with both their optometric and eye exam physicians. Been seeing them for more than 10 years now. Keep up the good service to patients!!
Highly recommend Valley Eye Care’s Ophthalmologist, Dr Swamy. She is very thorough, knowledgeable & great to talk with! We have been seeing her for many years.
The staff was friendly and welcoming. This office seemed to operate smoothly, as timing appears to be any important factor. I was helped by several people in the office, and the wait between was never long.. I was seen on time. Dr Gagnon …
I suffered a serious corneal abrasion about 6 weeks ago. I have been seeing both Dr. Trentacosti and Dr. Gagnon since. I feel so well cared for. I now live pretty far away but feel so confident about the care I get from these practitioners that I gladly travel to see them. I highly recommend!
Facility was easy to find if you have a GPS or WAZE. Lots of parking spaces. Front desks are very well mannered employees to take patient’s info. Eye technicians are very well versed and very kind to patients. To top them all, Dr Michael …
A professionally run full service eye care clinic with ophthalmologists and optometrists on staff. Highly efficient with very little wait time between various tests performed as part of your visit.
Dr. Nicole Lee is very attentive and takes great care of her patients. She’s a great listener and answers all my questions and concerns. I highly recommend her.
I’m very satisfied with my experience in the eye clinic. I was treated with respect and dignity. The doctor is super thorough with the exam. I will recommend friends and colleague.
Dr. Gagnon is the best!! He has been taking care of me for 13 years and I wouldn’t want it any other way. He did my “Droopy Dog” eyelids when the time finally came. I was apprehensive, but he was very gentle and reassuring. It turned out …
I’m very happy with the doctor and the entire staff operations. Dr. Kala is really sweet and patient with all the questions, and so is the staff.
My comprehensive eye exam was conducted in much detail and with modern …
The Doctors are nice but every time I have taken my parents in to see the ophthalmologist there is a minimum of one hour wait.Most of that time is in the examining room
The Doctors and Staff are very caring and professional. They are careful to explain all the services you’re receiving. Excellent care. I highly recommend Valley EyeCare Center.
This was my second visit with Dr. Swamynathan, for all of my eye issues, especially macular degeneration. She reviewed the exam, compared to prior visit, reviewed my eye meds, and made appropriate changes, and answered my question about wet …
Dr. Gagnon has been an eye saver for me. I was referred to him when my eye issue, was beyond my ophthalmologists scope of practice. He is kind, knowledgeable and insightful. I would recommend him to anyone that needs his type of eye care.
I was so happy to be able to get in, last minute, and be treated! It was a difficult night until the antibiotics started working. However, had I not got in I might have ended up in the emergency room ( so acute was the pain). Thanks for seeing me promptly and giving me treatment!
Excellent reception & so kind and understanding. I was going to be late bec my mom was admitted to a hospital on east coast & her dr called me. They said to just come- be safe & take yr time. We will b here for you. They are absolutely wonderful there. Highly competent doctors as well.
Exceptionally professional, quality care by the team there. I hold Dr. Gagnon as one of the best doctors I’ve ever met in general, and specifically a caring, gentle, informative, efficient ophthalmologist. His team is also very efficient, and capable.
Valley EyeCare staff and physicians are supportive and professional. The facilities and equipment are modern and well maintained. The staff worked hard to get me in the schedule and made sure I had the right information at the right time.
The staff at Livermore office was wonderful! Timely and efficient in moving the appointment through.
Dr Swaminathan was very thorough and also explained to me in detail about the …
I love Valley EyeCare. Everyone is so friendly and helpful! The lady in the black scrubs who does all the preliminary testing is very professional and patient. Very nice too. …
Dr Nicole Lee was so kind, personable, caring, respectful, and very skilled. She made care suggestions for my dry eyes that I had not heard before, even though I’ve been dealing with this issue for many years now. I’m hopeful that my eye …
Kala Swamynathan, M. D. 👍👍👍 …
Excellent eyecare!
(Translated by Google) They treated me with kindness and success. Your service is very professional. …
I was here last year for my comprehensive eye exam and really bad experience. Doc was very cold personality, room was unclean and cluttered. Eye exam was bad and things were not checked unless I pointed out given my history. Wrong …
Worst front desk service with no accountability or customer empathy. Glasses took 1.5 month to be made which were completely faulty, sent back to lab which did not fix and finally getting back wrong glasses with huge glare. Apparently, this is their business model to sell lot of add-on features with expensive frames – AVOID at any cost!
Good service
Been going here a while now. Like the service.
dr Trentecosti is amazing !
Outstanding service.
GREAT PEOPLE, GREAT SERVICE, GREAT RESULTS. DR GAGNON IS SUPERBE!!
Very thorough, caring & respectful.
They are the best!!!
Great staff!
They are really professional, efficient , polite. 👍 …
Excellent
Efficient, knowledgeable, caring staff.
Excellent visit.
Excellent care!
Great experience with both Dr. Gagnon and Nicole Lee.
No delays, very efficient and friendly staff, Dr.T was great!
The best surgeon and staff are all nice.
Knowledgeable, caring, and professional.
awesome. 20/20 vision in both eyes now!!!!!
Prompt, professional, and friendly!
Excellent knowledge staff and doctors.
Dr. Le was great and caring. Good staff
Very satisfied experience.
Staff and doctors are very professional.
I did in my previous comment.
Very professional. Love Dr. G
They were very professional, friendly and focused a lot on keeping things clean and people distanced. I would highly recommend them!!!
Excellent service and care of patients.
Dr. Wong is excellent.
Great staff and doctors
Excellent courteous service
I love Dr. Swamynathan. She is quite thorough in her examination of my eyes.
All good
Very professional and technical expertise awesome
‘Great eye exam for my 5yo daughter. We love Dr. T. Great selection of glasses as well !
Great Doctor, great outcome.
Great Dr. Gagnon excellent exam and advice
Always a great experience!
Dr. Gagnon is terrific.
Had a great first time experience!!!
Very professional, friendly and knowledgeable.
Staff and Doctor are very kind and professional. Answers questions with clarity and patience.
Other than a 40-minute wait passed my appointment, all was fine.
Doctor Anh Le makes every visit easy and very comfortable and listens to your situations and provide complete professional care. Top Notch!
Arrived early. Was seen early. Very through.
BE AWARE!!! This place will ridiculously overcharge you. I took my son to this place and we where there for about 1 hour. He was having stomach pains and nothing serious except for the bill $4000.00 This is highway robbery!!! My insurance …
I like Dr. Nicole Lee, I think she is great! I will def recommend anyone to her or to the office.
Doctors are great but the front office can use an overhaul.they are incompetent as they have made many mistakes since I’ve been a patient of theirs.
I have the highest regard for the doctors and staff of Valley Eye Care Center. Very patient-oriented.
Very helpful and friendly staff. Wait was not very long. Accomplished what was necessary. Dr was professionally and thorough
Too soon to share details. Waiting for full recovery.
The experience is great, these doctors and their staffs know what they are doing and know what I need, I strongly recommend them to anyone who needs similar treatments.
I am very happy with the quality of service by Dr. Cagnon and his team. I found them to be very professional, helpful, and polite. I would recommend Dr. Cagnon to anyone who needs eyecare.
Highly recommend Dr Nicole Lee.
Optical department is over priced and took over 3 weeks just for making specks .I suggest don’t get your frames and glasses from this place. they have very limited options of frames and are double the price that you can get on any websites or even other optical dealer.
Typical excellent care 1 hour in and out
Do not waste money at their Eye wear & Opticians !!! I ordered a pair of glasses and asked for specific glass shape, the staff member did not bothered to address my request and finally gave me specs which I did not liked. While ordering I …
Everyone at Valley Eye Care is knowledgeable, kind and understanding.
They spend time to understand your situation.
Dr. Swami is a caring and professional doctor. She is kind, and has a gentle demeanor.The medical advice she gives, is well informed and she explains things very well.
As a retired internal medicine physician, I know what SHOULD happen during and after an encounter with a doctor. And I know what COULD happen. …
This is not a trustworthy organization. The optometrist puts on this show for a routine eye examination. They pull my eye lids and act like they are having trouble. They then state they are having trouble seeing my optic nerve??? …
Dr. Shandynathan is wonderful! However, the office overbooks and many times the waits are unacceptable. I waited 50 minutes before even being shown to a cubicle.
While the eye exam is thorough I still have concerns about the pain I’m still experiencing even after 3 days of treatment.
Very clean office and kind office staff. I got a nice pair of glasses and help picking them out. Dr. Gagnon did a great job quickly and even took a picture of my retina.
Fantastic, friendly and knowledgeable staff with amazing medical surgeons .
Had a laser done and was very happy with the experience!! Thanks to Dr Kala Swaminathan and team!!
I am extremely pleased with the excellent care I have receive from the doctors and staff. I have been going there for 15 plus years. I highly recommend them!
I have been a patient of Valley EyeCare for many years and have always been treated professionally by all the staff. I have had surgeries performed by Dr. Savell and numerous examinations by other doctors. Doctors Swamynathan and Schrupp are my usual doctors and both are caring in their practice and do a great job!
Dr. Gagnon took care of a small problem on my eye and I was very pleased. I’ve been going to Valley EyeCare for years and I am very happy with the attention that I receive–very professional
Very thorough. Staff was extremely personable.
Dr. T is always very thorough, informational and friendly.
Patient Care, was incredible from all support team members. Most importantly, Dr. Gagnon immediately diagnosed my eye problem and repaired my lower eye lid lash at the next appointment. This was after 6 weeks of no results from an …
Dr Gina Trentacosti has been my optometrist since last century which tells you all you need to know. She is simply the best!
Best expirience for a first time patient. Extremely friendly with that old school hometown doctors office feel
This is my first time visiting valley eyecare center. I was so angry and left my appointment before seeing an eye doctor. The way one of the front desk lady treated me was so unprofessional. She was so rude toward me. It made me so angry and uncomfortable, that I had no choice but to leave without any hesitation.
I have been a patient at Valley EyeCare for over 6 years and have always received excellent care. All staff is very friendly, helpful, and professional!
For care that you can trust to be complete and up-to-date, Valley Eyecare Center is beyond compare.
When I went in for my first visit I was not able to read street signs or drive much at night because of the halos in my vision whenever a car came at me stopping me from seeing the lines on the road. After my cataract surgeries I am able to see individual leaves on trees now. Dr. Gagnon does amazing work!
Dr. Lee was exceptionally professional, cordial and caring.
Dr Trentacosti is wonderful. I have been seeing her for years and now that I am getting older…I have more challenging eyes, beginning of cataracts, prior lasik procedure, astigmatism. She is so good about giving time for me. Allowing …
I’m going to have my contacts (OPPS I mean cataracts) removed and Dr Gagnon was recommended. I found the staff friendly and efficient. Dr Gagnon explained the procedure to me, also friendly and funny.
I fell that I get the best care possible from Dr. Gagnon, Dr. Trenticosti and the staff at Valley EyeCare. I have been a patient there for about 50 years.
The entire staff at Valley EyeCare Center were extremely accommodating during my eye exam visit. They ensured all safety precautions and measures were taken, such as: practicing social distancing and sanitizing equipment prior to patient …
Great staff and great medical care by Dr. Swamynathan.
Dr. Michael Gagnon and his staff of Optical specialists provide the BEST services for general eye health care and vision.
Dr Gagnon is awesome. BUT expect to be there for a minimum of 1.5 hours (just to be seen by him for about 5-10 minutes tops) even though you have an appointment. They need to work on getting their patients in and out faster.
Saved my sight in my right eye
Excellent Doctor and People behind him
Great Patient Comes First Culture
Dr. Gagnon and his entire staff have provided nothing less than stellar service during each visit. …
Dr. Young was gentle, caring and professional. I highly recommend her.
Visited here today with my 6 year old daughter. Dr. Le and all the admin staff were so so helpful and went above and beyond to accommodate us and put my daughters mind at ease getting her eye exam. She came out so happy and no longer …
Awesome experience and they are very professional and took care of us all the concerns that we have.
Dr. Gagnon and Dr. Swaminathan are both very kind, empathetic and attentive. I highly recommend the Valley Eyecare and the docs!
Great place very caring and knowledgeable.. thank you Dr. Gagnon
Wait time at your appointment is way too long. Then you are rushed through your appointment and feel like the workers don’t care about you. Then you are charged way too much.
Our mother-in-law had eye testing done by Stephanie in your office yesterday. She was courteous, ever so patient and very delightful to work with! Mother-in-law sees Dr. Gagnon, but all three of us see different doctors there for care and are very pleased with the care we’ve received there in the office. Great practice!
Great experience again here. Nicole Lee was kind and made the whole experience go smoothly without a hitch.
I would have to say a very incompetent front office. I had a scheduled and confirmed appointment and received several notifications to remind me of my appointment of which I confirmed and yet when I arrived they were closed. While I …
Gina is the best that’s why we drive 70 miles for our check ups to see her. CT
Excellent visit with Dr. Cynthia Huang. She was professional, thorough & amiable.
I had an eye emergency and this office took me seriously and took me back quickly. They did not take my insurance but had fair prices for my emergency situation. The staff was friendly and courteous. The lady that brought me back gave me …
Dr. Gagnon and his staff were thorough and efficient. They were also very polite and pleasant to work with. Dr. Gagnon is very knowledgeable, and he determined that I had a rare but treatable problem. He referred me to a specialist who treats this problem.
Came here as a first time patient, was able to call in and get in touch with a front office worker who scheduled me for an eye exam without issue, and the eye exam itself went by without a hitch and Dr. Le was very pleasant. However, what …
I am very pleased with the service I get at Valley Eye Care and highly recommend them
all the staff are friendly and do a great job I recommend you visit the clinic
Dr Swami is the best.. I rate her a 20 on a scale of 1-10
I always get highly professional care and a very pleasant overall experience at Valley EyeCare.
Great service and I appreciate all the care provided by the highly qualified professionals. Definitely a huge asset to the society!!!
I have been very happy with both their optometric and eye exam physicians. Been seeing them for more than 10 years now. Keep up the good service to patients!!
Dr. Gagnon and his staff were great. Highly recommend.
Highly recommend Valley Eye Care’s Ophthalmologist, Dr Swamy. She is very thorough, knowledgeable & great to talk with! We have been seeing her for many years.
My husband is highly happy how Dr. Gagnon taking care of his eyes.
They are very good and caring. They give you confidence regarding your eye care and results.
The staff was friendly and welcoming. This office seemed to operate smoothly, as timing appears to be any important factor. I was helped by several people in the office, and the wait between was never long.. I was seen on time. Dr Gagnon …
I suffered a serious corneal abrasion about 6 weeks ago. I have been seeing both Dr. Trentacosti and Dr. Gagnon since. I feel so well cared for. I now live pretty far away but feel so confident about the care I get from these practitioners that I gladly travel to see them. I highly recommend!
This was my first visit to an Eye Care Center in over 20 years. The staff from the beginning to end were fantastic
Facility was easy to find if you have a GPS or WAZE. Lots of parking spaces. Front desks are very well mannered employees to take patient’s info. Eye technicians are very well versed and very kind to patients. To top them all, Dr Michael …
Drs Lee and Yeung along with their assistant Huda were extremely thorough and patient while guiding me through an extensive eye exam.
A professionally run full service eye care clinic with ophthalmologists and optometrists on staff. Highly efficient with very little wait time between various tests performed as part of your visit.
Dr Gagnon is Top Notch and his support staff is great! Highly recommended!
I had my first ever eye exam at 43 years old. Dr. Leung was amazing, she made the appointment easily understandable and effortless.
Dr. Nicole Lee is very attentive and takes great care of her patients. She’s a great listener and answers all my questions and concerns. I highly recommend her.
I’m very satisfied with my experience in the eye clinic. I was treated with respect and dignity. The doctor is super thorough with the exam. I will recommend friends and colleague.
Dr. Gagnon is the best!! He has been taking care of me for 13 years and I wouldn’t want it any other way. He did my “Droopy Dog” eyelids when the time finally came. I was apprehensive, but he was very gentle and reassuring. It turned out …
I’m very happy with the doctor and the entire staff operations. Dr. Kala is really sweet and patient with all the questions, and so is the staff.
My comprehensive eye exam was conducted in much detail and with modern …
The Doctors are nice but every time I have taken my parents in to see the ophthalmologist there is a minimum of one hour wait.Most of that time is in the examining room
The Doctors and Staff are very caring and professional. They are careful to explain all the services you’re receiving. Excellent care. I highly recommend Valley EyeCare Center.
This was my second visit with Dr. Swamynathan, for all of my eye issues, especially macular degeneration. She reviewed the exam, compared to prior visit, reviewed my eye meds, and made appropriate changes, and answered my question about wet …
Dr. Gagnon has been an eye saver for me. I was referred to him when my eye issue, was beyond my ophthalmologists scope of practice. He is kind, knowledgeable and insightful. I would recommend him to anyone that needs his type of eye care.
I was so happy to be able to get in, last minute, and be treated! It was a difficult night until the antibiotics started working. However, had I not got in I might have ended up in the emergency room ( so acute was the pain). Thanks for seeing me promptly and giving me treatment!
Excellent reception & so kind and understanding. I was going to be late bec my mom was admitted to a hospital on east coast & her dr called me. They said to just come- be safe & take yr time. We will b here for you. They are absolutely wonderful there. Highly competent doctors as well.
Exceptionally professional, quality care by the team there. I hold Dr. Gagnon as one of the best doctors I’ve ever met in general, and specifically a caring, gentle, informative, efficient ophthalmologist. His team is also very efficient, and capable.
Valley EyeCare staff and physicians are supportive and professional. The facilities and equipment are modern and well maintained. The staff worked hard to get me in the schedule and made sure I had the right information at the right time.
The staff at Livermore office was wonderful! Timely and efficient in moving the appointment through.
Dr Swaminathan was very thorough and also explained to me in detail about the …
The worst experience I’ve ever had at the doctors office. Very unprofessional, bad time management and incorrect charges. …
I love Valley EyeCare. Everyone is so friendly and helpful! The lady in the black scrubs who does all the preliminary testing is very professional and patient. Very nice too. …
Dr Nicole Lee was so kind, personable, caring, respectful, and very skilled. She made care suggestions for my dry eyes that I had not heard before, even though I’ve been dealing with this issue for many years now. I’m hopeful that my eye …