Dr. Victoria Valdecanas graduated from Other in 1986. Dr. Valdecanas has two offices in Arizona where she specializes in Family Medicine. Dr. Valdecanas works with thirty-six doctors including Dr.
Been here since 930 this morning it’s 430 in the afternoon it’s rediculous they say that it goes in order of the sickest which I get to an extent but u would think after 6 hours they would wanna get the other people out of here too.
My wife got zero care,it was horribly wrong,a breast cancer survivor who was told no care for you,your a liability,we left completely stunned,my wife in more pain than when she came in,and in tears,what a useless place
Any time I have to take a client here I get the same answer….”We don’t know what is wrong, if it gets worse, come back.” If you go here expect to be here for a minimum of 5 hours. Go to urgent care if at all possible.
My daughter goes in there very sick doesn’t see a doctor until the next morning she orders dinner there and they never bring it to her what a pitiful pitiful Hospital
Even in calling, no one seems to want to help customers. The best customer care you will get here are a few emergency room folks, and the volunteers that golf cart you to the front door.
The crew that helped me was amazing I wish I knew all there names…they cared and made me feel like a priority… I couldn’t say thank you enough for helping me!!!!!
Not too many alternatives to chose from. Started making payments and they sent me to collection agency for missing their statement instructions and not calling. Brother.
Worst group of “professionals” I’ve ever expienced. Incredibly rude, unorganized and extremely unprofessional. This hospital should be shut down its not regulated in any way. All they care about it money.
They didn’t contact my insurance, and sent all my bills at different times. And trying to get a straight answer is impossible because they just redirect you to someone else.
you come to the er and they let you wait for no reason ,the nurses just chitcat and leave you with out asking,and their are others who had the same experience, not trying to judge the doctors and staff I am trying to help and they need more doctors.
I took my coworker there yesterday morning he had a piece of wood impaled in his hand and they were pretty fast hardly anybody was there was in the morning they took it out within an hour and discuss after that you sit there and wait and wait and wait and wait and wait otherwise it was it was a okay experience my friends fine
I am here in ER, THE KIOSK IS OUT OF COMMISSION. THE MAN IN WHEELCHAIR AND LITTLE GIRL WERE NOT SHOWN ON SCREEN. THEY TOLD ME TO USE KIOSK, I DECLINED, I DID NOT WANT TO TOUCH UNNECESSARY ITEMS. IN CALIFORNIA THERE’S 120 CASES OF …
I arrived at the Yavapai Regional Medical Center trauma unit with what I thought was a backache,I was having a hard time walking.I have visited the center before and always with excellent results.Everyone was helpful but this note is about …
I have to say that their sign in method is not the best, very poorly done but besides that, they really did take care of us on or visit there. Dr Rounseville and Mr. nurse Jesse were terrific.
I had my daughter here 13 years ago May 22, 2003. I had the best experience ever everyone was very nice and they took good care of us.. I love the stuff they are very caring to their patients..
In the past we did NOT have good experiences here….due to uncaring,uneducated staff…..but this past week my husband was admitted 2 times in 1 keek,with a stay oh 1 week and I must say things seem to have IMPROVED GREATLY….the Doctors …
Inexcusable that a ‘new hire’ in the admitting department flat out refused to print a doctors order which was located on her cell phone-email. Yet the day prior a seasoned employee in the admitting department had accepted and printed a form …
Absolutley the worst hospital, go to Phoenix if you can. Was told I “was fine” while literally having a heart attack in the lobby, made to wait 20 mins to check in. Now am being charge $25 to have a doctor make a checkmark and sign paperwork so i can go back to work
We have been waiting 5 hours for a band-aid. The nurse keeps saying I’ll get to it when I can. I can go to Walmart and get my own in less time. Come On!
They care for you like a small town hospital. Unlike Phoenix area hospitals they are all owned by a major company and you are churned out and treated like a number.
My 75 yrs old husband goes in because he was very dizzy and weak couldn’t get his balance fellet sick to his stomach. We where there 9hrs they said we think he is dehydrated so they take blood do alter sound on his neck.well he is …
Called over 10 times to tell nurses that the fiancé’s grandfather was blind. Every single time someone called, the nurses had no idea. It’s stupid how they couldn’t do something so simple like write a note on his board that he is blind. ITS BEEN DONE BEFORE!
I experienced the worst treatment ever in the ER I was assigned Dr. Matthews I had chest pains and thought it needed to be checked out after further bloodwork and an x-ray on my chest they determined my blood was too thick I asked Dr. …
Taken in by ambulance 3am back pain after x ray and MRI they couldn’t find the problem so simply discharged me when I was unable to walk and said well sorry we need the room I begged them to try to find the cause I had good insurance but …
If you ever get Dr. Vishal D. Singh MD fire him on the spot! Arrogant, will not answer patients questions ( after all he is the doctor and why would you question him)? Will not explain plan of treatment or admitting status. Does not …
The rudest staff ever…It’s like I was interrupting their coffee break. The Dr. Well u sure could tell he must of BARLEY passed his medical exam. He had no right to ever ever ever be granted a medical license. I was a nurse for many years and I saw all sorts of things during my career. This Drs. name began with an R….
We want to publicly recognize new Nurse Shayne. There is no way any patient would think that Shayne is a newly graduated Nurse. Her quick, effervesant smile as well as her innate empathy, caring, listening, understanding, promptness, and …
I have a doctor there but I can’t get an appointment for 7 months!!!! YRMC over books their doctors to the point that it takes up to a year to see them!! If you’re looking to get a doctor a YRMC don’t waste your time, you’ll die before you …
Wow….this is my 2nd time here but like this is the first I have eaten here, and is my first day after moving to Prescott, alll I can tell you so far….try the bologna sandwich here when here visting this place. Like to die for …
My experience was bad ,my wife had a allergic problem and her throat was swollen shut ,could not drink water and was struggling to breathe, I took her to the er ,we left after 4 hours with no help,I am no doctor but someone should have …
ER doctors are a joke. It took 3-4 hours before seeing a doctor, which he was in the room not even 2 minutes. When I got admitted, they gave me baby aspirin for pain. I’m 31 years old people! They don’t like to listen to what’s going on with you.
Sadly its the only hospital in town so beggers can’t be choosers. ER needs some work for sure. Super rude and unqualified….when you have to return a few days later because they screwed up, then they bill you AGAIN! COMMON…..They just plain don’t care. Hopefully a new hospital will be in soon.
Mother in-law was in hospital for 10 days. The staff was in formed by the doctor to have her walk at least 2 to 3 times daily. However the staff only walked my mother in-law 2 times in 10 days. The has slowed her recovery!
I had to go to the ER twice last year at YRMC in Prescott. The staff there was wonderful and efficient. My last visit was very stressful for me as I was in Afib, but the nurse calmed me down and was extremely professional and caring.
This hospital is a joke. Seriously, if you have to go to hospital head straight to Phoenix. This hospital will kill you. My cousin had high blood pressure and trouble breathing and he went to hospital in ambulance. A chest x-ray …
Extremely displeased with the services at this hospital.
The care workers are great but there are too many poor performers in the admin/billing to make up any sort of good reviews. Extremely rude, no correspondence, and extremely poor record management. I’m so disappointed with YRMC I will NEVER go back.
You ought to be ashamed of yourself after going to the Er because of covid not being able to work for a month Yavapai regional wants to charge outrageous prices for there 5 hour care!
A patient was in a room and I was out in the hallway with my husband and daughter and the patient in the room was butt naked and had a diaper on the ground took them an hour to clean it up!! When you see something on the ground you clean it up. That was gross and very bad for me cause it was making me sick to my stomach..
Had a terrible experience been very sick from a parasite.. the doc told me I probably dont have one without proof. Only ran one test didnt even talk with me… I dont recommend this hospital anyone.
Complete joke of an ER and hospital. I had extreme GI problems and went to the ER for care just to have them kick me out and tell me not to come back unless I had an emergency. A couple days later I found out I had a bleeding ulcer and a …
I absolutely love this hospital. I came from back east and worried about the care I would receive. I am thrilled to say the staff at this hospital are on the ball. They are pleasant and courteous and always a smile to greet you. They are thorough and don’t rush you out the door.
Had THE WORST pre-operative nurse ever today. She was incredibly rude and disrespectful. I will not mention her name here, because I’m sure I will get a survey, and I will give her a blast there. I have extremely difficult veins to get …
I have visited and been a patient in this hospital. The staff from cleaning to Dr. Is always helping caring and working there hardest to help everyone. There has been times I’ve had to wait but they put the needs of the people that are worse off first alot of people don’t see that. I will continue to use this hospital.
Firstly, your experience will obviously dependent on your OWN state of mind. My personal experiences have always been of a positive nature , professional people, compassionate, doing their utmost to make you feel like someone cares and that …
The volunteer lynda is incredibly hostile and unprofessional not only to my self ,but my mother, and other patients. As a volunteer you need to want to be there if your volunteering just to be malicious just dont.(she also has handle three separate patients without so much as using hand sanitizer… in a hospital,gross lynda,just gross)
If you want proof of the so called “personal service” look no farther than the form letter response to every complaint. They don’t even take the time to respond to the individual issue. That, itself speaks to the level of service you will get – form letter cut and paste…..Next in line.
I went because my knee was swollen and nothing was working. After 4 knee surgeries I know what to do. For this situation nothing helped so naturally I need to see a doctor. I get to this ‘hospital’ for dr tom to tell me that my knee was a …
They apparently charge by the minute for using an ultrasound machine to get an iv. They will poke over and over with different people turning you into a human pin cushion. They misdiagnosis you and won’t acknowledge when you try give them …
I took my father in, to the er with high blood pressure. They told him something probably up set him would not let him speak,as far as his symptoms. She told us we cant help you here. Worse hospital i have ever seen.
On Friday, 07/22, I admitted myself into a treatment center to receive help for my heroin and benzodiazepine addiction. That night (7/22) I had a very mild seizure and was transported via ambulance to Yavapai Regional Medical Center in …
I took a neighbor in for help on Saturday July 1, 2017 to emergency. I personally have not witnessed a more disgusting waiting room ever. I was told I was in the “fast track” waiting room well I would like to know what the slow track is …
Brand new to town. Had the pleasure of two separate ER visits last weekend ( bad luck with a chronic medical issue I have). Both times, even though I entered the ER in great distress, I left comfortable, significantly improved, feeling cared for and with a plan. Compassionate care, kind folks. Thanks to all of ya’ll.
All of the staff at YRMC **EAST** Emergency Department were amazing when I brought my son in for a head injury. His doctor, Dr. Shuter was phenomenal with him and explained everything to him in a way that he understood and took seriously. …
Absolutely wonderful staff, my 3 nurses Lori, Breanna and Amanda were the best nurses I have ever had very professional, kind, and caring. Dr. G was outstanding and the folks in the cardiac cath lab were awesome. Thank you all so much for your care. Love you all Sharon Barnes
I am in the worse pain after I left . I was in pain before but not like this . Sloppy bandages. The doc seemed grossed out cleaning a large absces in my finger . He was rushing and hit or poked a nerve in my hand . My hole arm is now KILLing me omg
Been waiting over 2 hrs my friend’s blood pressure over 200 his
physician Sent him here concerned he may have a stroke. Waiting for bed why to charge more money needs to start a drip instead of sitting here was not busy for the first hour do not recommend
I’m force to give the hospital a one star just so I can leave a review. My son’s fiancé has an appointment to deliver their baby today but the hospital seem to be confuse about not seeing her in their system for today. My son shows them the …
Everyone was kind and so helpful to my mother and father in law. Over a period of six years and multiple episodes and ER visits, we have never felt ignored or let down by their care.
Came in on Sunday with a broken ankle. The staff was friendly and accommodating from the time we arrived until I stepped out of the doors for the last day (and I was here for THREE). I cannot express enough how friendly, attentive, smart, …
On June 4th 2017 I was visiting Prescott when I had a severe heart attack. We arrived ay YRMC West about 930 am. The Team of Dr.s who cared for me were Awesome! I had to have heart surgery and a stent put in my RCA. The nurses in ICU were …
Extreamly rude kicten staff. The older lady Crystal with blonde hair needs to find another job she enjoys. Treating people with meaness needs to stop! Unprofessional and she will be turned in.
I’ve been waiting 2hrs for an obvious tissue damage to right knee. Not an emergency but freakin painful none the less. I explained I had 3 previous injuries to left knee and the dude just laughed and shook his head. …
Yavapai east campus. Got here at 5:30. Now 8:30 and have not seen a doctor. My ankle is swollen and painful. One guy said it is a 6 hour wait. Another just said he has been here since 1:00 this afternoon. Phoenix hospitals are much more efficient
My husband had hernia surgery at this hospital yesterday. From the moment we arrived,everyone was so friendly and efficient.Special shout out to Sandy,Edith,Jerry and Chris. This is a fantastic hospital! Dr.Huang was very attentive and an excellent surgeon.
After the horrible experience I had at the Cordes Lakes and Dewey walk in clinic If I could give the ER more stars I would. From the time I walked in until the time I left the admitting and dismissing staff were great. Very nice, funny and …
Last Saturday I had “an incident” on my motorcycle, and went to their ER with cut up arms and hands, a broken rib, and ligament damage to my knee.
Everyone I encountered was wonderful, pleasant, and extremely professional, …
Since Dignity Health has taken over,
Great additions to the medical staff has taken place . The nurses are terrific, great service and the staff works very hard to fix your problem. …
You cannot see a cardiologist at this place unless someone refers you. I have a PPO insurance plan where no PCP is needed. I am supposed to be able to go to ANY specialist anywhere without a referral. NOT HERE. They make up their own rules. Always have, always will.
With my mother’s decline, I have had numerous experiences at this facility. A very small percentage of the hospitalists that make up the staff of physicians could be called good doctors. Unless you are ready to die, this facility is not a …
Lived in Prescott 38 years, and this is the WORST HOSPITAL EXPERIENCE I’ve ever had!! Service is non-existent! My suggestion would be learn to prioritize and value PEOPLE or quit so someone who does value PEOPLE can HELP PEOPLE!! Don’t lie to patients!! Do something!! I wish I could give a half a star rating!!!
If I could give this hospital 0 stars i would! The almost ALL volunteer senior citizen staff is less than friendly or uplifting. My family was waiting for my frail 86 year old grandma to come out of surgery for her third round of breast …
I’m 6 weeks pregnant and ive in the hospital for 7 hours waiting for results I was originally waiting for 3 hours for ultrasound and then now I’m waiting for results at 7:30 called for the nurse and they said that doctor is looking over …
My husband and have lived in Prescott for over thirty years, there have been health emergencies treated by YRMC. Each time the emergency staff have been exceptional and efficient. If it was necessary to be committed, the doctors and nurses have been outstanding and caring at all times. We are appreciative and thankful.
I am not sure if it was because we are young or because we are brown. However, it was unacceptable for them to treat us as if we were doing something wrong. Instead of listening and trying to get to the root of the problem, they assumed we …
I was an inpatient for 4days in Nov. 2018. The Drs and Nurses were great, but the ancillary staff left a lot to be desired. My bed didn’t get changed or even straightened out until 2 hours before I was discharged, and that was only because a Nursing Assistant was being trained.
My husband had an endoscopy done here. My husband stopped breathing during the procedure. They had to intubate and bag him. They said “he gave us quite a scare” and “he should get a sleep apnea test”. Then they put him in my car and …
Arrived at 2:45 am and out by 4 am. I was amazed how quickly and efficiently I was treated given the time I arrived. I was triaged, lab work and x rays in that time. The staff was friendly, competent and I was happy with how my situation …
A mediocre facility at best with friendly but unprofessional nursing care. Medication errors, poor communication with the family, complete lack of continuity of care, poor discharge planning, inappropriate pressure put on a confused …
On June 25, 2020 I broke my Femur and was rushed to Yavapai Medical Center where the medical staff examined my leg. After taking numerous x-rays told me the break was a good clean break but they did not have the capacity to treat such a …
I’ve had multiple experiences here, all were absolutely awful. Next, their billing department is awful as well, inaccurate and not up to date with insurance. They try to charge you multiple times for one visit. Overall, if I could, I would …
Staff is friendly but we were told to come in we had a problem with my wife’s pain and prescription. We waited for over 6 hours while my wife had to sit in pain. We saw a couple people get taken back that were here after we got here. We came in at about 03:00. In total 9 hours
This hospital care group is a travisty. Doctors in general are fine. Administration and inauxillary, secretarial staff stink. They are vindictive and calculating. They protect each other to the point of forgetting the patient …
I had the unfortunate experience of having to visit this hospital many times with my fiance. He had California based insurance, but was insured in Arizona. We had to have them submit items many times, for each visit, before the billing …
We had the worst experience ever from the skinny brown haired women didn’t get a chance to get her name because she had me tossed just because I wanted to be with my husband. We’ve been there several times before and never had to deal with …
You refuse to transfer my mother to Phoenix where her specialist are located. You also refuse to call her specialist to consult with them. You refuse to respect medical power of attorney. And your doctor’s have flat out lied to me. You …
Having dealt with this hospital many times I can’t say enough. Dr’s over the top with communication. Nurses attentive and follow up when needed. We have been treated with kindness and excellent care. Thank you!
New name, same horrible service. I avoid this place like the plague-especially during COVID times. If I need to see a provider urgently I will risk it and make the drive to Cottonwood or Phoenix-but this time I had no choice as I was in a …
If I could give 0 stars i would. I went to the er because i couldn’t pee. I knew it had to be my prostate or worse. After tesing for uti they told me it was not a UTI and they said i had to go to a urologist to check my prostate and they …
My husband had excellent care at this hospital, both last year and again recently for 3 days. The ER was well staffed and very responsive regardless of the fact it was an extremely busy day. The cardiac oor was excellent also.
Colloquially know as DieRMC. If you don’t know any of the medical staff and have to be admitted make sure your affairs are in order. Easily treatable illness or injury is either ignored entirely or exacerbated. The ER is a numbers game …
This is the worst nightmare I have ever had. I was in ICU and they lost my prescription glasses. A nurse had told me they were in there. I had left a place were I had been staying and had three big bags with my laptop, cell phone, remote …
Absolutely terrible experience on the financial side of this hospital. We had a claim that we contested with our insurance company due to a simple change of nomenclature in services rendered (preventive versus diagnostic) which drove the …
I would like to thank the staff and doctor for their amazing care that was given to me yesterday. When I walked in to the ER, it was completely packed with people. They greeted me immediately, I was given an EKG and waited for the next …
5 years ago I walked out of this incompetent ER after they called in 4 nurses to find a vein in my arm that they were told was collapsed due to on going chemotherapy being administered. I consistently asked them to NOT fish in my arms for a …
What a great hospital. My first time here and I am so impressed with the amazing staff. I have rarely encountered such courteous, helpful, and caring people. It was as though I had walked into the care of an extended family. The …
The day before yesterday I became very Ill and decided to go to the emergency room yesterday afternoon. From the time I arrived to the time I left was as good an experience you can get at a hospital. Starting at intake, the apologetically …
I was taken by ambulance to the ER on February 11th for blockage due to prescribed tramadol and the anesthesia from an invasive hernia surgery on February 7th. Let’s start with, I was not the best patient. I was in more pain than I may …
Community West
I have lived in Prescott for almost 50 years! Yavapai community West campus ER on Willow creek rd. (Now Dignity Health) has been known for not giving out …
This day December 17, 2021 the Emergency Room treatment was gross, pathetic and unprofessional. The Emergency Room is there for me and people worse off and auto accidents and so on Security Guard. You are incorrect Security Guard when you …
I have been in a few hospitals and this 1 was the best yet. I had the best care and nurses I have ever had. I would recommend this hospital to everyone. 11 days in and left feeling so much better. I am from NH not AZ
The ER staff & doctors are caring, thorough even when busy! I am grateful for & is ultimately what counts. Question: How often should ER facilities be cleaned and disinfected? Might bring your own broom, bucket & mop! The floor inside the …
Extremely professional and very kind. I had a nasty gallbladder stones and the nurse were very friendly and the doctors were extremely professional. I could not have asked for better care. Thank you to the hospital staff and doctors. You all saved my life. I was in living hell for over six months. Thank you!
Went into the ER and ended up needing an appendectomy, everyone in the ER, Imaging, and Surgery were great. It’s always a challenge with short staffing and being short on rooms, but I feel that they were able to get me seen, tested, and into surgery quickly and efficiently and everyone showed great care and compassion.
Been going there since 1983 and always had good experiences. Had several surgeries and they have always been professional and friendly! Also the food is really good, no more green jello like in the 80s.
I brought my baby on multiple occasions for being sick. Me and my husband were made out to be dumb for bringing a newborn into the hospital despite our concerns. Another incident was we brought our baby for being sick once again, but this …
I didn’t bother with a poor review a few years back, when I popped in for a shoulder injury, I let that go. Still though, that was a bad experience, disorganized incompetence sums that one up. My step mother just wound up here for far too …
Honestly, I cannot believe how unprofessional this place is. Let me start by saying I have 30 years of medical experience and what I saw tonight made me sick!! I went to the ED for a head injury, which can be pretty serious if not treated. …
This was my first time being in a hospital. What I thought was certain death turned out to only be pneumonia. The staff here is amazing and from the moment they saw me they started making me feel better. It’s kind of like a blur and I wish …
My step-father has been hospitalized here since last week after emergency open heart surgery. He has received outstanding care while here, and we would like to acknowledge the following staff in particular: JAMIE, BRIT, ERIC, CATHY FROM …
You sent a 74 year old man home with a break in his leg in two places, saying it was a fracture with nothing for pain, and then he goes back in and finds ITS A FULL BREAK IN TWO PLACES! He and my grandmother suffered for two days because …
Was in ER last week.. awful experience! Lack of care was first and foremost. Then a phone call to inquire if I was there, turned into a full disclosure of my information.. MAJOR HIPPA violation.. Unbelievable they would release that to an unknown individual..
Hardest working folks in town! Unfortunately, I’ve been spending a lot of time here with loved ones. Fortunately, they received top notch care from awesome, hard working medical professionals. I am so grateful to the folks at YRMC West and East!
How can YRMC not be a participant in BCBS of AZ? This is outrageous. There are many people in AZ that carry BCBS. Supposedly one of the best insurance companies. We the citizens of Yavapai County and Prescott are not pawns to use to …
Brought wife in to ED for possible Heart attack, she has history and 5 stents, had all classic symptoms znd still waited an hour, they did do ekf and xray quick but then sit in a waiting room? Should have been in a bed with monitors right away .Staff is good and Profesional but no one seems to move with a purpose
Been here 2 times, both times I did not receive proper treatment from this place. Latest visit involved a wound in which urgent care checked 3 days after and said YRMC should have stitched up and not glued. They said recovery would be 48 …
8/18/22-Dignity Health-Yavapai Regional Medical Center-Financial Counseling
A BIG shout out and thank you to Melissa, Heidi, Linda and Lara for helping me manage/recover from my huge bill after my emergency ER visit. They were all so kind and willing to inform/help me be aware of so many good ideas.
The sign in the patient rooms says, “Communication is key at YRMC.” For nurses, it’s true. They have been terrific. Unfortunately, my wife has been a victim of lack of communication from doctors. At the emergency room on Saturday Dr. …
After hospital staff called my wife a liar, I checked out against medical advice. Since you people are so good at canned responses, what kind of response are you going to give my lawyer when I sue? Maybe if your nursing staff spent more …
Went in to get a check up and to get a colonoscopy. Before this I spoke with YRMC billers to make sure this was covered before we continued. They stated it was, insurance stated after it was not. 1- Do not tell folks these things are …
The sign in my room said, “Communication is the key at YRMC.” For the nurses who treated me, that was true. They were responsive and caring. Unfortunately, I was a victim of lack of communication from doctors. When I was first examined in …
Took my son down to the ER for a crazy bad congested cough and high fever, just to make sure no pneumonia or anything like that and all the urgent cares were already closed. The process was about 2 hours total. The staff were incredibly …
I don’t recommend coming here unless it’s life or death. My father was transferred here for an urgent surgery that was unnecessarily pushed back. The surgeon was extremely rude and did not tell my father what he was going to do during the …
I had back surgery yesterday at yavapai regional In Prescott.Dr.spitileri .Was excellent. Nurses were very nice and definitely good at their jobs. I raised a daughter that had 9 surgeries from age 11 to 18 spent way more than my fair share …
My daughter was in the ER for 2 days, one night. They checked us in quickly and got us in a room. The whole time we were there the nurses and staff were attentive and made us comfortable. Our case was dealt with in a timely manner. Thank you!
My mom was there for three weeks this fall. She had dementia and was going through a rough time. I am in Phoenix, so it was a little stressful with her being a ways away. The nurses, therapists, and social workers were so kind and helpful. …
I have been to the ER 5 times in 2022. (Hopefully no more.) Each time, I have been treated with the utmost dignity and respect. They have answered my husbands questions. Neither my husband nor myself ever witnessed any negative treatment of …
(Translated by Google) bath bath bath
(Original)
Bad bad bad
Been here since 930 this morning it’s 430 in the afternoon it’s rediculous they say that it goes in order of the sickest which I get to an extent but u would think after 6 hours they would wanna get the other people out of here too.
reallyrrrd
Good hospital
I work there!!
Worst experience ever.
slow ER but through .
Extremely slow service with a rude staff
Everyone was professional and caring.
Extremely long wait times for no apparent reason, unfriendly staff.
Graveyard admitting department very rude.
GOOD. THE. HOSP. CAN SEE. IT
I would not ever suggest this facility…yavapai hospital can suck me!! Middle finger up yours!!
Good place to be in when sick & run like a tight ship. The food is very good as well.
Staff with foul dispositions.
At least try to listen to their patients. I find that they do not is when they are supper busy
I knew five people that have gone in this place for xrays and or basic procedures and died, bad bad hospital
My wife got zero care,it was horribly wrong,a breast cancer survivor who was told no care for you,your a liability,we left completely stunned,my wife in more pain than when she came in,and in tears,what a useless place
People were very professional,understanding, and help fuel, got me in & out in no time.
Worst hospital ever waiting time to be seen over 6 hours saff are not helpful at all
Nurses and Doctor care were the best. They truly care and did a phenomenal job!
last time i took my baby there was awful service i was there for like abour 3 hours just to tell it was a virus and give her tylenol ane rude !
They like to turn people in when their making payments will never used this company anymore!
Any time I have to take a client here I get the same answer….”We don’t know what is wrong, if it gets worse, come back.” If you go here expect to be here for a minimum of 5 hours. Go to urgent care if at all possible.
My daughter goes in there very sick doesn’t see a doctor until the next morning she orders dinner there and they never bring it to her what a pitiful pitiful Hospital
This is a duplicate page for YRMC. Same issues just now “Dignity Health” is thrown in the title. See my review for YRMC for reference.
Melissa Flores in the financial department went above and beyond to help me, and was very kind a professional.
Not the worst hospital I have ever been to but they are obviously run by been counters and not for the patients comfort.
Hospital administrative staff have been very professional, courteous and empathetic. Willing to discuss complaints.
Even in calling, no one seems to want to help customers. The best customer care you will get here are a few emergency room folks, and the volunteers that golf cart you to the front door.
The crew that helped me was amazing I wish I knew all there names…they cared and made me feel like a priority… I couldn’t say thank you enough for helping me!!!!!
Not too many alternatives to chose from. Started making payments and they sent me to collection agency for missing their statement instructions and not calling. Brother.
Worst group of “professionals” I’ve ever expienced. Incredibly rude, unorganized and extremely unprofessional. This hospital should be shut down its not regulated in any way. All they care about it money.
Very pleased with every aspect of my care. The staff, the facilities, the environment, and responsiveness were top rate.
I was given such great care. The nurses were amazing. My doctor was the best.
They didn’t contact my insurance, and sent all my bills at different times. And trying to get a straight answer is impossible because they just redirect you to someone else.
you come to the er and they let you wait for no reason ,the nurses just chitcat and leave you with out asking,and their are others who had the same experience, not trying to judge the doctors and staff I am trying to help and they need more doctors.
Nurses here dont care about you at all. Youre just another number on the list. Hurry up and get put of their way.
Incredibly kind and patient staff, friendly atmosphere. 10/10 would suffer life threatening ailment again.
I took my coworker there yesterday morning he had a piece of wood impaled in his hand and they were pretty fast hardly anybody was there was in the morning they took it out within an hour and discuss after that you sit there and wait and wait and wait and wait and wait otherwise it was it was a okay experience my friends fine
I do not like this hospital at all if I had the choice I would go to Phoenix hospital for me and my kids
I am here in ER, THE KIOSK IS OUT OF COMMISSION. THE MAN IN WHEELCHAIR AND LITTLE GIRL WERE NOT SHOWN ON SCREEN. THEY TOLD ME TO USE KIOSK, I DECLINED, I DID NOT WANT TO TOUCH UNNECESSARY ITEMS. IN CALIFORNIA THERE’S 120 CASES OF …
I had 2 stays in YRMC in December and the nursing staff was great. I had to go to the ER a few weeks ago and was not treated kindly.
I arrived at the Yavapai Regional Medical Center trauma unit with what I thought was a backache,I was having a hard time walking.I have visited the center before and always with excellent results.Everyone was helpful but this note is about …
I have to say that their sign in method is not the best, very poorly done but besides that, they really did take care of us on or visit there. Dr Rounseville and Mr. nurse Jesse were terrific.
I had my daughter here 13 years ago May 22, 2003. I had the best experience ever everyone was very nice and they took good care of us.. I love the stuff they are very caring to their patients..
I hate so say it but we received poor service here. Misdiagnosis of a broken arm. They should have known better. Now we do.
In the past we did NOT have good experiences here….due to uncaring,uneducated staff…..but this past week my husband was admitted 2 times in 1 keek,with a stay oh 1 week and I must say things seem to have IMPROVED GREATLY….the Doctors …
Surgical and ER staff are great and caring people. The Financial Office has also been a huge help with discounting some of my bills. Thanks you guys.
Inexcusable that a ‘new hire’ in the admitting department flat out refused to print a doctors order which was located on her cell phone-email. Yet the day prior a seasoned employee in the admitting department had accepted and printed a form …
Absolutley the worst hospital, go to Phoenix if you can. Was told I “was fine” while literally having a heart attack in the lobby, made to wait 20 mins to check in. Now am being charge $25 to have a doctor make a checkmark and sign paperwork so i can go back to work
We have been waiting 5 hours for a band-aid. The nurse keeps saying I’ll get to it when I can. I can go to Walmart and get my own in less time. Come On!
They care for you like a small town hospital. Unlike Phoenix area hospitals they are all owned by a major company and you are churned out and treated like a number.
My 75 yrs old husband goes in because he was very dizzy and weak couldn’t get his balance fellet sick to his stomach. We where there 9hrs they said we think he is dehydrated so they take blood do alter sound on his neck.well he is …
Stay away. Cant think of one good thing to say.going thru hell
Called over 10 times to tell nurses that the fiancé’s grandfather was blind. Every single time someone called, the nurses had no idea. It’s stupid how they couldn’t do something so simple like write a note on his board that he is blind. ITS BEEN DONE BEFORE!
I experienced the worst treatment ever in the ER I was assigned Dr. Matthews I had chest pains and thought it needed to be checked out after further bloodwork and an x-ray on my chest they determined my blood was too thick I asked Dr. …
I don’t have anything good to say…..best to try and not go there……
Taken in by ambulance 3am back pain after x ray and MRI they couldn’t find the problem so simply discharged me when I was unable to walk and said well sorry we need the room I begged them to try to find the cause I had good insurance but …
If you ever get Dr. Vishal D. Singh MD fire him on the spot! Arrogant, will not answer patients questions ( after all he is the doctor and why would you question him)? Will not explain plan of treatment or admitting status. Does not …
The rudest staff ever…It’s like I was interrupting their coffee break. The Dr. Well u sure could tell he must of BARLEY passed his medical exam. He had no right to ever ever ever be granted a medical license. I was a nurse for many years and I saw all sorts of things during my career. This Drs. name began with an R….
We want to publicly recognize new Nurse Shayne. There is no way any patient would think that Shayne is a newly graduated Nurse. Her quick, effervesant smile as well as her innate empathy, caring, listening, understanding, promptness, and …
I have a doctor there but I can’t get an appointment for 7 months!!!! YRMC over books their doctors to the point that it takes up to a year to see them!! If you’re looking to get a doctor a YRMC don’t waste your time, you’ll die before you …
Wow….this is my 2nd time here but like this is the first I have eaten here, and is my first day after moving to Prescott, alll I can tell you so far….try the bologna sandwich here when here visting this place. Like to die for …
My experience was bad ,my wife had a allergic problem and her throat was swollen shut ,could not drink water and was struggling to breathe, I took her to the er ,we left after 4 hours with no help,I am no doctor but someone should have …
ER doctors are a joke. It took 3-4 hours before seeing a doctor, which he was in the room not even 2 minutes. When I got admitted, they gave me baby aspirin for pain. I’m 31 years old people! They don’t like to listen to what’s going on with you.
Sadly its the only hospital in town so beggers can’t be choosers. ER needs some work for sure. Super rude and unqualified….when you have to return a few days later because they screwed up, then they bill you AGAIN! COMMON…..They just plain don’t care. Hopefully a new hospital will be in soon.
Mother in-law was in hospital for 10 days. The staff was in formed by the doctor to have her walk at least 2 to 3 times daily. However the staff only walked my mother in-law 2 times in 10 days. The has slowed her recovery!
I had to go to the ER twice last year at YRMC in Prescott. The staff there was wonderful and efficient. My last visit was very stressful for me as I was in Afib, but the nurse calmed me down and was extremely professional and caring.
This hospital is a joke. Seriously, if you have to go to hospital head straight to Phoenix. This hospital will kill you. My cousin had high blood pressure and trouble breathing and he went to hospital in ambulance. A chest x-ray …
Extremely displeased with the services at this hospital.
The care workers are great but there are too many poor performers in the admin/billing to make up any sort of good reviews. Extremely rude, no correspondence, and extremely poor record management. I’m so disappointed with YRMC I will NEVER go back.
You ought to be ashamed of yourself after going to the Er because of covid not being able to work for a month Yavapai regional wants to charge outrageous prices for there 5 hour care!
A patient was in a room and I was out in the hallway with my husband and daughter and the patient in the room was butt naked and had a diaper on the ground took them an hour to clean it up!! When you see something on the ground you clean it up. That was gross and very bad for me cause it was making me sick to my stomach..
Had a terrible experience been very sick from a parasite.. the doc told me I probably dont have one without proof. Only ran one test didnt even talk with me… I dont recommend this hospital anyone.
Complete joke of an ER and hospital. I had extreme GI problems and went to the ER for care just to have them kick me out and tell me not to come back unless I had an emergency. A couple days later I found out I had a bleeding ulcer and a …
I absolutely love this hospital. I came from back east and worried about the care I would receive. I am thrilled to say the staff at this hospital are on the ball. They are pleasant and courteous and always a smile to greet you. They are thorough and don’t rush you out the door.
Had THE WORST pre-operative nurse ever today. She was incredibly rude and disrespectful. I will not mention her name here, because I’m sure I will get a survey, and I will give her a blast there. I have extremely difficult veins to get …
I have visited and been a patient in this hospital. The staff from cleaning to Dr. Is always helping caring and working there hardest to help everyone. There has been times I’ve had to wait but they put the needs of the people that are worse off first alot of people don’t see that. I will continue to use this hospital.
Firstly, your experience will obviously dependent on your OWN state of mind. My personal experiences have always been of a positive nature , professional people, compassionate, doing their utmost to make you feel like someone cares and that …
The volunteer lynda is incredibly hostile and unprofessional not only to my self ,but my mother, and other patients. As a volunteer you need to want to be there if your volunteering just to be malicious just dont.(she also has handle three separate patients without so much as using hand sanitizer… in a hospital,gross lynda,just gross)
If you want proof of the so called “personal service” look no farther than the form letter response to every complaint. They don’t even take the time to respond to the individual issue. That, itself speaks to the level of service you will get – form letter cut and paste…..Next in line.
I went because my knee was swollen and nothing was working. After 4 knee surgeries I know what to do. For this situation nothing helped so naturally I need to see a doctor. I get to this ‘hospital’ for dr tom to tell me that my knee was a …
They apparently charge by the minute for using an ultrasound machine to get an iv. They will poke over and over with different people turning you into a human pin cushion. They misdiagnosis you and won’t acknowledge when you try give them …
I took my father in, to the er with high blood pressure. They told him something probably up set him would not let him speak,as far as his symptoms. She told us we cant help you here. Worse hospital i have ever seen.
On Friday, 07/22, I admitted myself into a treatment center to receive help for my heroin and benzodiazepine addiction. That night (7/22) I had a very mild seizure and was transported via ambulance to Yavapai Regional Medical Center in …
I took a neighbor in for help on Saturday July 1, 2017 to emergency. I personally have not witnessed a more disgusting waiting room ever. I was told I was in the “fast track” waiting room well I would like to know what the slow track is …
Brand new to town. Had the pleasure of two separate ER visits last weekend ( bad luck with a chronic medical issue I have). Both times, even though I entered the ER in great distress, I left comfortable, significantly improved, feeling cared for and with a plan. Compassionate care, kind folks. Thanks to all of ya’ll.
Literally the worst hospital ever. Two people bit by a dog and over an hour of a wait til in the ER!
All of the staff at YRMC **EAST** Emergency Department were amazing when I brought my son in for a head injury. His doctor, Dr. Shuter was phenomenal with him and explained everything to him in a way that he understood and took seriously. …
Absolutely wonderful staff, my 3 nurses Lori, Breanna and Amanda were the best nurses I have ever had very professional, kind, and caring. Dr. G was outstanding and the folks in the cardiac cath lab were awesome. Thank you all so much for your care. Love you all Sharon Barnes
I am in the worse pain after I left . I was in pain before but not like this . Sloppy bandages. The doc seemed grossed out cleaning a large absces in my finger . He was rushing and hit or poked a nerve in my hand . My hole arm is now KILLing me omg
Been waiting over 2 hrs my friend’s blood pressure over 200 his
physician Sent him here concerned he may have a stroke. Waiting for bed why to charge more money needs to start a drip instead of sitting here was not busy for the first hour do not recommend
I’m force to give the hospital a one star just so I can leave a review. My son’s fiancé has an appointment to deliver their baby today but the hospital seem to be confuse about not seeing her in their system for today. My son shows them the …
Everyone was kind and so helpful to my mother and father in law. Over a period of six years and multiple episodes and ER visits, we have never felt ignored or let down by their care.
WORST HOSPITAL WE HAVE EVER SEEN!!!
I have lived in the Prescott area for 16 years. In that time unfortunately my …
Came in on Sunday with a broken ankle. The staff was friendly and accommodating from the time we arrived until I stepped out of the doors for the last day (and I was here for THREE). I cannot express enough how friendly, attentive, smart, …
On June 4th 2017 I was visiting Prescott when I had a severe heart attack. We arrived ay YRMC West about 930 am. The Team of Dr.s who cared for me were Awesome! I had to have heart surgery and a stent put in my RCA. The nurses in ICU were …
Extreamly rude kicten staff. The older lady Crystal with blonde hair needs to find another job she enjoys. Treating people with meaness needs to stop! Unprofessional and she will be turned in.
I’ve been waiting 2hrs for an obvious tissue damage to right knee. Not an emergency but freakin painful none the less. I explained I had 3 previous injuries to left knee and the dude just laughed and shook his head. …
Yavapai east campus. Got here at 5:30. Now 8:30 and have not seen a doctor. My ankle is swollen and painful. One guy said it is a 6 hour wait. Another just said he has been here since 1:00 this afternoon. Phoenix hospitals are much more efficient
My husband had hernia surgery at this hospital yesterday. From the moment we arrived,everyone was so friendly and efficient.Special shout out to Sandy,Edith,Jerry and Chris. This is a fantastic hospital! Dr.Huang was very attentive and an excellent surgeon.
After the horrible experience I had at the Cordes Lakes and Dewey walk in clinic If I could give the ER more stars I would. From the time I walked in until the time I left the admitting and dismissing staff were great. Very nice, funny and …
Last Saturday I had “an incident” on my motorcycle, and went to their ER with cut up arms and hands, a broken rib, and ligament damage to my knee.
Everyone I encountered was wonderful, pleasant, and extremely professional, …
Since Dignity Health has taken over,
Great additions to the medical staff has taken place . The nurses are terrific, great service and the staff works very hard to fix your problem. …
You cannot see a cardiologist at this place unless someone refers you. I have a PPO insurance plan where no PCP is needed. I am supposed to be able to go to ANY specialist anywhere without a referral. NOT HERE. They make up their own rules. Always have, always will.
With my mother’s decline, I have had numerous experiences at this facility. A very small percentage of the hospitalists that make up the staff of physicians could be called good doctors. Unless you are ready to die, this facility is not a …
Lived in Prescott 38 years, and this is the WORST HOSPITAL EXPERIENCE I’ve ever had!! Service is non-existent! My suggestion would be learn to prioritize and value PEOPLE or quit so someone who does value PEOPLE can HELP PEOPLE!! Don’t lie to patients!! Do something!! I wish I could give a half a star rating!!!
If I could give this hospital 0 stars i would! The almost ALL volunteer senior citizen staff is less than friendly or uplifting. My family was waiting for my frail 86 year old grandma to come out of surgery for her third round of breast …
If I could give zero stars I would. This hospital is horrible and we will be seeking for a law suit. …
I’m 6 weeks pregnant and ive in the hospital for 7 hours waiting for results I was originally waiting for 3 hours for ultrasound and then now I’m waiting for results at 7:30 called for the nurse and they said that doctor is looking over …
My husband and have lived in Prescott for over thirty years, there have been health emergencies treated by YRMC. Each time the emergency staff have been exceptional and efficient. If it was necessary to be committed, the doctors and nurses have been outstanding and caring at all times. We are appreciative and thankful.
I am not sure if it was because we are young or because we are brown. However, it was unacceptable for them to treat us as if we were doing something wrong. Instead of listening and trying to get to the root of the problem, they assumed we …
I was an inpatient for 4days in Nov. 2018. The Drs and Nurses were great, but the ancillary staff left a lot to be desired. My bed didn’t get changed or even straightened out until 2 hours before I was discharged, and that was only because a Nursing Assistant was being trained.
My husband had an endoscopy done here. My husband stopped breathing during the procedure. They had to intubate and bag him. They said “he gave us quite a scare” and “he should get a sleep apnea test”. Then they put him in my car and …
Arrived at 2:45 am and out by 4 am. I was amazed how quickly and efficiently I was treated given the time I arrived. I was triaged, lab work and x rays in that time. The staff was friendly, competent and I was happy with how my situation …
A mediocre facility at best with friendly but unprofessional nursing care. Medication errors, poor communication with the family, complete lack of continuity of care, poor discharge planning, inappropriate pressure put on a confused …
On June 25, 2020 I broke my Femur and was rushed to Yavapai Medical Center where the medical staff examined my leg. After taking numerous x-rays told me the break was a good clean break but they did not have the capacity to treat such a …
I’ve had multiple experiences here, all were absolutely awful. Next, their billing department is awful as well, inaccurate and not up to date with insurance. They try to charge you multiple times for one visit. Overall, if I could, I would …
Staff is friendly but we were told to come in we had a problem with my wife’s pain and prescription. We waited for over 6 hours while my wife had to sit in pain. We saw a couple people get taken back that were here after we got here. We came in at about 03:00. In total 9 hours
This hospital care group is a travisty. Doctors in general are fine. Administration and inauxillary, secretarial staff stink. They are vindictive and calculating. They protect each other to the point of forgetting the patient …
I had the unfortunate experience of having to visit this hospital many times with my fiance. He had California based insurance, but was insured in Arizona. We had to have them submit items many times, for each visit, before the billing …
We had the worst experience ever from the skinny brown haired women didn’t get a chance to get her name because she had me tossed just because I wanted to be with my husband. We’ve been there several times before and never had to deal with …
You refuse to transfer my mother to Phoenix where her specialist are located. You also refuse to call her specialist to consult with them. You refuse to respect medical power of attorney. And your doctor’s have flat out lied to me. You …
Having dealt with this hospital many times I can’t say enough. Dr’s over the top with communication. Nurses attentive and follow up when needed. We have been treated with kindness and excellent care. Thank you!
New name, same horrible service. I avoid this place like the plague-especially during COVID times. If I need to see a provider urgently I will risk it and make the drive to Cottonwood or Phoenix-but this time I had no choice as I was in a …
If I could give 0 stars i would. I went to the er because i couldn’t pee. I knew it had to be my prostate or worse. After tesing for uti they told me it was not a UTI and they said i had to go to a urologist to check my prostate and they …
My husband had excellent care at this hospital, both last year and again recently for 3 days. The ER was well staffed and very responsive regardless of the fact it was an extremely busy day. The cardiac oor was excellent also.
Colloquially know as DieRMC. If you don’t know any of the medical staff and have to be admitted make sure your affairs are in order. Easily treatable illness or injury is either ignored entirely or exacerbated. The ER is a numbers game …
Was denied medical treatment, because I asked for another nurse . This place is the worst hospital in Arizona. Go to Phoenix to get good care .
This is the worst nightmare I have ever had. I was in ICU and they lost my prescription glasses. A nurse had told me they were in there. I had left a place were I had been staying and had three big bags with my laptop, cell phone, remote …
Absolutely terrible experience on the financial side of this hospital. We had a claim that we contested with our insurance company due to a simple change of nomenclature in services rendered (preventive versus diagnostic) which drove the …
I would like to thank the staff and doctor for their amazing care that was given to me yesterday. When I walked in to the ER, it was completely packed with people. They greeted me immediately, I was given an EKG and waited for the next …
5 years ago I walked out of this incompetent ER after they called in 4 nurses to find a vein in my arm that they were told was collapsed due to on going chemotherapy being administered. I consistently asked them to NOT fish in my arms for a …
What a great hospital. My first time here and I am so impressed with the amazing staff. I have rarely encountered such courteous, helpful, and caring people. It was as though I had walked into the care of an extended family. The …
The day before yesterday I became very Ill and decided to go to the emergency room yesterday afternoon. From the time I arrived to the time I left was as good an experience you can get at a hospital. Starting at intake, the apologetically …
I was taken by ambulance to the ER on February 11th for blockage due to prescribed tramadol and the anesthesia from an invasive hernia surgery on February 7th. Let’s start with, I was not the best patient. I was in more pain than I may …
Community West
I have lived in Prescott for almost 50 years! Yavapai community West campus ER on Willow creek rd. (Now Dignity Health) has been known for not giving out …
This day December 17, 2021 the Emergency Room treatment was gross, pathetic and unprofessional. The Emergency Room is there for me and people worse off and auto accidents and so on Security Guard. You are incorrect Security Guard when you …
I have been in a few hospitals and this 1 was the best yet. I had the best care and nurses I have ever had. I would recommend this hospital to everyone. 11 days in and left feeling so much better. I am from NH not AZ
The ER staff & doctors are caring, thorough even when busy! I am grateful for & is ultimately what counts. Question: How often should ER facilities be cleaned and disinfected? Might bring your own broom, bucket & mop! The floor inside the …
Extremely professional and very kind. I had a nasty gallbladder stones and the nurse were very friendly and the doctors were extremely professional. I could not have asked for better care. Thank you to the hospital staff and doctors. You all saved my life. I was in living hell for over six months. Thank you!
Went into the ER and ended up needing an appendectomy, everyone in the ER, Imaging, and Surgery were great. It’s always a challenge with short staffing and being short on rooms, but I feel that they were able to get me seen, tested, and into surgery quickly and efficiently and everyone showed great care and compassion.
If I could give 0 stars I would,this “hospital” is a joke as well as it’s “doctors”. …
Been going there since 1983 and always had good experiences. Had several surgeries and they have always been professional and friendly! Also the food is really good, no more green jello like in the 80s.
I brought my baby on multiple occasions for being sick. Me and my husband were made out to be dumb for bringing a newborn into the hospital despite our concerns. Another incident was we brought our baby for being sick once again, but this …
I didn’t bother with a poor review a few years back, when I popped in for a shoulder injury, I let that go. Still though, that was a bad experience, disorganized incompetence sums that one up. My step mother just wound up here for far too …
Honestly, I cannot believe how unprofessional this place is. Let me start by saying I have 30 years of medical experience and what I saw tonight made me sick!! I went to the ED for a head injury, which can be pretty serious if not treated. …
This was my first time being in a hospital. What I thought was certain death turned out to only be pneumonia. The staff here is amazing and from the moment they saw me they started making me feel better. It’s kind of like a blur and I wish …
My step-father has been hospitalized here since last week after emergency open heart surgery. He has received outstanding care while here, and we would like to acknowledge the following staff in particular: JAMIE, BRIT, ERIC, CATHY FROM …
You sent a 74 year old man home with a break in his leg in two places, saying it was a fracture with nothing for pain, and then he goes back in and finds ITS A FULL BREAK IN TWO PLACES! He and my grandmother suffered for two days because …
Was in ER last week.. awful experience! Lack of care was first and foremost. Then a phone call to inquire if I was there, turned into a full disclosure of my information.. MAJOR HIPPA violation.. Unbelievable they would release that to an unknown individual..
Hardest working folks in town! Unfortunately, I’ve been spending a lot of time here with loved ones. Fortunately, they received top notch care from awesome, hard working medical professionals. I am so grateful to the folks at YRMC West and East!
How can YRMC not be a participant in BCBS of AZ? This is outrageous. There are many people in AZ that carry BCBS. Supposedly one of the best insurance companies. We the citizens of Yavapai County and Prescott are not pawns to use to …
Brought wife in to ED for possible Heart attack, she has history and 5 stents, had all classic symptoms znd still waited an hour, they did do ekf and xray quick but then sit in a waiting room? Should have been in a bed with monitors right away .Staff is good and Profesional but no one seems to move with a purpose
Been here 2 times, both times I did not receive proper treatment from this place. Latest visit involved a wound in which urgent care checked 3 days after and said YRMC should have stitched up and not glued. They said recovery would be 48 …
8/18/22-Dignity Health-Yavapai Regional Medical Center-Financial Counseling
A BIG shout out and thank you to Melissa, Heidi, Linda and Lara for helping me manage/recover from my huge bill after my emergency ER visit. They were all so kind and willing to inform/help me be aware of so many good ideas.
The sign in the patient rooms says, “Communication is key at YRMC.” For nurses, it’s true. They have been terrific. Unfortunately, my wife has been a victim of lack of communication from doctors. At the emergency room on Saturday Dr. …
After hospital staff called my wife a liar, I checked out against medical advice. Since you people are so good at canned responses, what kind of response are you going to give my lawyer when I sue? Maybe if your nursing staff spent more …
Went in to get a check up and to get a colonoscopy. Before this I spoke with YRMC billers to make sure this was covered before we continued. They stated it was, insurance stated after it was not. 1- Do not tell folks these things are …
The sign in my room said, “Communication is the key at YRMC.” For the nurses who treated me, that was true. They were responsive and caring. Unfortunately, I was a victim of lack of communication from doctors. When I was first examined in …
Took my son down to the ER for a crazy bad congested cough and high fever, just to make sure no pneumonia or anything like that and all the urgent cares were already closed. The process was about 2 hours total. The staff were incredibly …
I don’t recommend coming here unless it’s life or death. My father was transferred here for an urgent surgery that was unnecessarily pushed back. The surgeon was extremely rude and did not tell my father what he was going to do during the …
I had back surgery yesterday at yavapai regional In Prescott.Dr.spitileri .Was excellent. Nurses were very nice and definitely good at their jobs. I raised a daughter that had 9 surgeries from age 11 to 18 spent way more than my fair share …
My daughter was in the ER for 2 days, one night. They checked us in quickly and got us in a room. The whole time we were there the nurses and staff were attentive and made us comfortable. Our case was dealt with in a timely manner. Thank you!
My mom was there for three weeks this fall. She had dementia and was going through a rough time. I am in Phoenix, so it was a little stressful with her being a ways away. The nurses, therapists, and social workers were so kind and helpful. …
I have been to the ER 5 times in 2022. (Hopefully no more.) Each time, I have been treated with the utmost dignity and respect. They have answered my husbands questions. Neither my husband nor myself ever witnessed any negative treatment of …