Community Service Credit Union – Serving Walker County and the surrounding counties. Here to help you Bank Happy Spend Smart & Live Well. … See more
Read More| Monday 9AM–5PM Tuesday 9AM–5PM Wednesday 9AM–5PM Thursday 9AM–5PM Friday 9AM–5PM Saturday Closed Sunday Closed |
250 FM 2821 Rd W, Huntsville, TX 77320
Not bad at all
Their ATM’S SUCKS.
Great customer service.
Average. could use some improvements.
This is my bank but they aren’t open on weekends boo
Had a minor issue but they fixed it within minutes!
Not as good as their other branch location in town. They were alright I guess.
The employees and customer service reps are very courteous.
The staff is very rude ! I know longer go to that location anymore even though it’s a lot closer to my house .
Friendly staff and great products!
The team at CSCU is dedicated and caring. They are a joy to work with.
Good bank. Free checking, helpful associates. My bank!
Very rude no patience took three people to take care of me first lady was new second lady was beyond rude third lady was very apologetic about the situation
No third party check cashing, no external bank transfers.
No real person ever answers the phone
Is always a problem trying to get a document from them. I had more headaches and anger moments with this bank that I had in my entire life ! Never again using their services!
There is not night drop witch is a real inconvenience for people who work late and if you don’t Wright down your account number or have a way to memories it there is no way to get your account number without calling during regular business …
It is impossible to speak with someone who works there!
Customer service is terrible. No way to call the branch directly. You must go through a call center only to be told that you should just go through the drive thru. The drive thru directs you back to the call center.
Absolutely trash customer service the unsolicited calls about extended warranty’s from India have better customer service
Very patient and explicit management. Good
customer services and management. Will recommend it to anyone especially foreign students from Europe and Africa.
Devon was so helpful an patient with me
30 years as a CSCU member! I’m so excited!!! After CSCU turned me down for a loan (can’t figure out why) I immediately called my friend at Walker County Federal Credit Union. She got me a loan that same day at a great rate and refinanced an …
Ms. Veronica was outstanding. She gave me all the info I needed to buy my used car and i was in and out of the dealer with ease. She handle all the paper work and kept me informed. But the ASG extended warranty they sell is no good. It dont cover nothing, just save your money.
I’m so sad that this credit union has no interest in taking care if it’s clients. Phone customer service is very short and rude. They race to get you off the phone. …
Sarah Countryman is AWESOME! I am new to Huntsville, and she made me feel welcomed from our first contact! There were no delays in communication, just outstanding customer service! I appreciate you! CSCU should be proud to have you on their team! Gooooo Sarah!
I have a car loan with them. I can’t pay it they the app, I have set up auto pay by dosent always go through. When I call to pay by phone they transfer me about 4 times before somebody can take my payment. It should not be this hard to pay a car note
I’m tired if this bank. I had a double transaction on an order I placed and I’ve been waiting on a release of the funds off the declined order. I called the customer service line and one of them said they can put in a request for the funds …
Our funds are usually deposited next day automatically from our pos provider into this bank. They are not open weekends, so the money earned from Fri,Sat,Sun will not reach until Monday which is when they are open. …
Ever since they changed their system it has been absolutely terrible. I cannot begin to explain the amount of times I can’t use my card, and have to call a call center 4 different times to get it fixed.
I have been a customer for 25 years and the service has seriously declined in the last couple of years. I recently tried to get my balance over the phone when I couldn’t get online and they refused. I explained my difficult situation and …
I have been banking with CSCU for years. I can’t say that I have ever had a bad experience. Very helpful – sometimes waits are a little extended, but overall I am so thankful for this bank
A credit union I have used for years. There have always been a few quirks with this credit union, but I have hardly ever had to resolve issues until recently. Trying to call this credit union is a joke. I have never seen a bank so adamant …
So after being on hold on the phone for a very long time I tried texting. Best idea ever. I was connected with Christa who had my login problem resolved quickly. If you are fortunate enough to get her be very very thankful. She was so polite and very tolerant of my lack of computer skills. Thanks Christa, you are the best!!!!
Devon in IT tech support is awesome with top tier customer service thank you for helping resolve my issue and staying calm and patient with me until the issue was resolved! Need more employees like him 👍🏾 …
I have banked here for years and they are awesome! Great customer service and all the services you could require!
Just worked with Devon on an issue I had with my account (no fault of CSCU) and it got all straightened out. My issues ALWAYS get resolved – I can’t thank you enough
I called late in the day to ask questions about how to get into my account. I had been locked out. Gabi was wonderful and took time to help me reset the password and made sure I was about to get into my account! She was so very kind and …