West Boca Medical Center takes a patient-first approach to the care we provide. Our commitment to professionalism and compassion is what makes us one of South Florida’s leading hospitals, serving the community for over 25 years. We can offer you a wide range of services and specialties to fit any of your needs, including a State Certified Primary Stroke Center and a Level III Neonatal Intensive Care Unit
| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
21644 State Road 7, Boca Raton, FL 33428
I went there to check the status of a patent. And the security told me I couldn’t visit them because they were in the covid unit. I asked if they were sure and he said yes the patent had covid 19 I couldn’t visit. This was yesterday, but …
I was misdiagnosed at west Boca medical center..I tried to correct the ,”so called” emergency room doc .They fail to listen to your history and it’s hard to believe that any of them have a degree in medicine
A must skip..
didn’t allow me to leave zero stars. I guess they should consider themselves lucky. when doctors and nurses are petrified to be sued and can’t perform medicine properly it is very sad. When doctors treat organs and not people it is very …
I’ve had so many bad experiences with this hospital it’s beyond ridiculous and I’m not sure why the state hasn’t shut them down. Oh wait, it’s Flori-duh! I will be lodging complaints with the Health Care Administration Agency in this state …
If zero starts was an option I would put it. My sister had her son at 25 weeks gestation in Port St. Lucie. She was given the option of him coming to Boca Raton NICU or Miami. I so wish she would have chosen Miami but at the moment she …
Wonderful experience for.the birth of our son. Everyone provided us with outstanding service. Our delivery nurse Shauna was amazing as was everyone else during labor,delivery and recovery. I highly recommend west Boca maternity!
Avoid at all cost! This place is a rip-off. Brought my daughter in with a sprained ankle and they want to charge $3429.00. For crutches and an x ray! This is what is wrong with our medical system and greedy hospitals. Also, this isn’t an urgent care, though they make it look like one. Be warned!
Doctors are wonderful, nursing staff, support transport, and medical support staff is wonderful! Billing is a pain in the ass. They find every way not to issue you a refund you are entitled to. They steal your money even when insurance pays them 100%! If you don’t want a billing nightmare don’t go here.
Amazing staff , they took really good care of me for all the time I was in there , I had no problem at all with them not understanding my language – English and Portuguese also , so I would definitely go back and get another procedure done …
Great caring for kids horrible with adults. But, conveniently close to my house and amazing with my children. On a side note: …
Was to have outpatient surgery 9/17/2019. The first four staff member I met , shared the same characteristics:
Discourtesy and seeming apathy, far beyond any encountered in a health facility …
Nurse Sheryl who did my IV in the OR was an angel. I told her my phobia and anxiety of IV and there could not have been a better person to calm me down and make it painless and gentle. Sheryl, you are the best.
I went to emergency room whit pain they keep me at the hospital for 30 hours find out I have a big tumor on my ovaries when the doctor find out I don’t have insurance they refuse see me second one put me out of the hospital saying my no …
This was my best hospital stay ever!! The entire nurse staff, doctors etc were great, they were very attentive and all had awesome personalities which made them all easy to bond with. I honestly didn’t want to leave, if I have another child which I’m not planning to Lol I would definitely return to this hospital.
I am still in the hospital with my loved one, and the service starting with the nurses is horrible. Every nurse except one has been horrible.its a shame to see such unprofessionalism and horrible service given by the employees who you are …
if you have a minor child that needs to have a baby do not bring them to West Boca because only one parent is allowed in for a C-section and you would not see your child for two hours and then when you registering your child only one parent …
Whenever my kids are sick West Boca is my only choice and I live 5 min away from another hospital. My daughter was sick on January 30th and I was worried but as soon as Dr Blavo saw her and reassured me everything would be ok my stress was …
Everyone was incredibly kind and reassuring. I wish I could adequately express my thanks and gratitude. I’d 100% go there again if an emergency came up. To the E.R staff, y’all did an amazing job thank you for making someone who is deathly …
Great service and professional staff. Appointments are always on time. The doctors are very helpful and very knowledgeable providing you with excellent health care and advice. Everyone is always smiling and in a very positive mood. You can always count on going to the doctor a pleasant experience.
We were seen promptly and treated very well by both our nurses Kevin and Jennifer. Dr. Raycraft was in the room almost immediately after they hooked my wife up. They diagnosed the problem and had us out in 2 hours. Great experience at this ER
It’s always sad and unpleasant to end up in emergency ether yourself or with your love ones, but life happens, and here I am with my son! I want to say thank you to the emergency stuff; very nice, kind, helpful and professional girls! …
Horrible experience. No food given. Overlooked they say. Some nurses not knowing his issue and can’t tell me. Last time we will be here even in life or death issues which it is now. East boca or holy Cross is who everyone should go …
A couple months ago I got my first migraine, and not knowing what it was, and assuming it was something serious, me and my mom wen’t to the ER. We spent around 30 min in a waiting room outside, got admitted into a little screened area with …
I hate this hospital… it is the worst. My mom passed away there and 2 weeks later, I get a card in the mail addressed to HER with two free movie tickets..saying hope you enjoyed your stay. …
The hospital was extremely negligent in the care of my father. The er doctor was cocky and rude and did not even care to listen to what my father was feeling and only started to care once his blood work showed his kidneys were shutting …
Terrible, was told by numerous nurses and staff where I was transferred to for my type 1 thoracic aortic dissection surgery that I should of been there hours earlier, not spending 20 hours bleeding internally because numerous nurses and …
The worse healthcare facility I’ve ever been to. Seems like administration has lost complete control of this hospital. You don’t realize how real all of these reviews are until it happens to you. Just goto Boca Regional.
I was charged $3451 for a rabies shot at the ER. Please see my attached picture. The shot took all of 10 minutes. I was forced to the ER after being bitten by a bat. It happened on a Sunday so i was unable to go to the health clinic, as …
It has taken me 8 years to work up the nerve for this review. At the time I was a young mother having my first child and a recent college grad. Suffice to say I didn’t have the real world experience,knowledge of laws and informed consent …
Went to the emergency room because my 3 year old had an accident. He was playing outside with his brother and his tooth went through his upper lip, his bleeding and the lip is swollen. But we couldn’t get into the hospital because of COVID …
It was AWFUL!!! They where nasty on the phone and one of the nurses gave a baby a fake diagnosis because the mom did not believe the child had what they said it had and they said that right in front of me! And the nurse even put the needle …
I checked into the ER on an emergency basis of having severe chest pain and shortness of breath. I believed i was having a heart attack..the staff was very rude and treated me as if i was a drug addict on a drug induced high. I couldnt talk …
My doctor sent me here in an emergency, so far, I’ve been waiting more than 3 hours for an emergency. To make matters worse, nurse came out and took my patient history in the waiting room in front of people. Talk about a hipaa violation! Don’t think I’ll be back here- emergency or not!
In the hospital now with my daughter who just gave birth. When we took the hospital tour we were shown postpartum rooms with 2 beds that are pretty big.
It was the reason my daughter chose this hospital instead of Bethesda. We are …
I had the pleasure of being admitted into this ER just over a week ago. What a great experience. Dr. Leschinsky was an absolutely fantastic doctor and stapled me so well you would have thought i was a college thesis. Secondly, thanks to the …
Do not use this hospital it’s old, dirty and doesn’t have good patient care.
This hospital and team have been treating my dad with so much care and we have called them multiple times and they always provide us with an update whenever we need it. They have been working fast and hard to help our dad. Thank you so much to the staff at West Boca !
I was here earlier today with my wife. She is 30 week in her pregnancy and we came in because she was feeling really strong contractions for at least 2 hours. We arrive there at the baby pavilion and the lady at the registration office gave …
Spent two weeks here and needed kidney dialysis. They put in the dialysis catheter and within a week it was no longer needed. Insurance covered putting it in but to take it out is on me. That would be fine, partial payment, payment plan? …
The worst hospital! I had my baby here. The nurse, Barbara is so rude! My husband asked her for a pen, she told him, ask your wife, we don’t have any in this hospital! I was on the bed! …
While I had excellent care from most of the nurses (my labor nurse specifically was awesome), a mistake made by someone in the baby nursery cost us significantly. When we were asked who we had chosen as a pediatrician, we were told that he …
Awful experience at this medical center. Support staff ( not nurses) is very rude. No compation for the patients at all. Disturb patient all night very laud, slamming doors all night, wake you up every 1/2 hr just to take the temperature …
The nurses and techs here are amazing and compassionate. I’ve been here for almost 3 days with excruciating headaches. The attending physicians Ali and Kamal would not even give me Tramadol, a NON narcotic! Finally they gave me a whole 25 …
be prepared to be charged thousands of dollars for simple procedures… then good luck trying to get a hold of their billing department over the phone: you will listen “how your time is important for them” for 2 hours to no avail. run away …
I have never put one star on any business, but I am so disappointed with West Boca Medical Center that I decided to write a review. I was hospitalized in December 2018 and I am still receiving invoices from their doctors. It has been a …
I do not recommend this hospital for labor, specially if you are a first time mom
Had my baby there April 2021 …
Do yourself a favor, run don’t walk away from this place! They’re robotic and hide behind policy. Can’t put themselves in the patient’s shoes. The ER Nurse Mgr should be fired on the spot. Coral Springs Medical Center was night and day compared to these horrible people.
I was a patient in the emergency room a few months ago. When I received the bill, it did not come with an itemized breakdown. It only had generic descriptions with associated charges. I requested an itemized breakdown of my visit and when …
Very well taken care of here. Nurses’ bedside manner were very comforting, especially Andrea in ICU and Angelica and Victor on the floor. Doctors were very accomodating and knowledgeable. Even the food was better than average. Patient satisfaction rating 10/10 here.
Nursing staff was excellent. Doctors were not good. Dr. Golawala was my intending physician and I never met her in the 48 hours I was there. I finally decided to leave after I found out that no calls were made to read the results of ECHO …
My wife on May 30th, 2018 gave birth. The staff were very professional. I seen how they cared and made us more relax. I highly recommend this hospital.My wife wants to give thanks to some of the nurses like stephanie, lynn, ladine for …
The Birthcare pavillion is amazing! The staff was wonderful and I had a great experience. The nurse Delores (spelling?) was hard to understand and rude at times. She refused to check the dilation and I was almost ready to push! It was …
My father Suffered in pain for 6 hours until his urologist came to manage the situation. This hospital is not equipped to relieve patients properly from pain or handle any urological issues. …
Recently had a scheduled surgery here. All of the staff made a difficult situation more comfortable. Very glad I chose this facility. Every interaction with staff was professional and courteous. I would highly recommend this hospital. In …
Great staff of ER pediatric nurses, physicians, phlebotomists, paramedics, and auxiliary staff. Clean and caring environment. Never a long wait. Staff makes the patient and parents very comfortable. Keep up the great work! …
Angelica ligas was my nurse she made me feel like everything was going to be okay she was very welcoming she was one of the best nurses that I’ve had so far here everyone else seem like they were good but she just took that extra step and …
If you can avoid it, do NOT go to this hospital. Boca Regional is a better hospital and the pricing is OUTRAGEOUS at West Boca Medical Center. They have the nerve to say their prices are competitive. My daughter went in for an abscess …
Dr. Goldstein and his staff have treated me w/ excellent care. They’re thorough and genuinely concerned about my overall health and wellness while always encouraging me to seek out holistic treatment, physical therapy etc. They have made …
After 3 days of chest discomfort I had a friend take me to West Boca ER. I was immediately placed in a room and hooked up to monitors. Lab tests,xray and extreme attention was provided. I was notified I was staying for observation and …
Essentially saved my wife’s life and found the most efficient and conservative treatment plan for her condition. Some gem nurses work here with real compassion for guests. Great healing environment. Doctor Sader the surgeon was brilliant and reassuring throughout our whole ideal. Hospital itself is clean and peaceful.
The nursing staff is very rude and unprofessional! I am currently a patient and my blood pressure is extremely high and Nurse Zammy was literally arguing back and forth with me; right in front of the charge nurse Jenna. Who does that? All I …
Not a great hospital to go to i try to avoid this hospital. Nearly every time i go there it like i am waiting for ever once i set there over 2 hours with a bleeding hand that just wouldn’t stop bleeding. Most of the staff is mean. I feel …
Unprofessional and Scary ER.
I went here recently to get evaluated for feeling sick for over 3 weeks. I told them specifically I was tested for NEGATIVE FOR COVID. …
Im very disappointed with the service here, the receptionist was very rude and unacceptable. Apparently there is a rule for this hospital that only 2 people are allowed to go in and see the baby. When asked if it was a rule post-COVID or the reason behind it, the answer given to me was: “Is the hospital’s rule, is the hospital’s rule”
Went in for what my midwife thought could be amniotic fluid leaking. I was in triage with Sharon who was awesome and her sense of humor lightened the somber mood. I am scheduled to deliver here praying for a good experience as I am going …
They are not set up for pediatric emergency even though they claim they are. Do not take your child to this hospital for emergency unless it’s like life-or-death. My daughter had 2 broken arms and the doctor didn’t want to come in because …
I brought my wife to the ER at 9AM Monday. The staff were excellent ., patient concerned and responsive to her needs. It turned out that my wife needed to be admitted. My wife was discharged on Wed. …
Just gave birth to my baby girl and I must say I loved every moment being In the Maternity ward besides the pain and all the staff is so amazing, especially the night nurses literally ALL of them they actually care about the mothers. I …
I was admitted on Sunday on Mother’s Day May 12, 2019 I was assigned to the 2nd floor. The telemetry floor. I have to say that the Nurse’s I have are amazing with their CARE & ATTITUDE they are very professional. 1 of the Nurse’s name is …
Until you change your billing department for the pediatric department I refuse to even step foot in your faculty. Kidz Medical aka emergency pediatric services is THE most incompetent and unprofessional company I have ever dealt with. …
You are better off going to a witch doctor. I live near the hospital and went to ER few times for back issues.. last time was almost humorous.. They did not want to do an MRI cause there was no car accident, they could only do Xray which …
Thank god this emergency room is down the street from me. I brought my son in with a high fever. He is two. They rushed him back and the two nurses one was Brian and the maybe marlin I believe we amazing. Medical and bed side manner far …
Worst experience ever. Loved my midwife and delivery team. Once i was brought to the postpartum side where i was told you get a full room with two beds i was miserable just wanted out of there. The nurses seemed to be miserable. My husband …
for some reason, my mother can’t see more than 1 visitor. Funny, her roommate has 3, 4 even 5. I have ppl coming from out of town & it’s 1 at a time.. …
Night shift nurse was clueless. Registration was incredibly rude asking 3 times for my signature while we were delivering the baby! And they took all day to figure it out and it was wrong. In addition rude staff continually annoying about …
Wife had to be taken there for Covid treatment. This hospital and its staff saved her life. All medical personnel, with exception of a Dr H Ali, were wonderful. So glad she was taken to this facility. Practitioners called us daily with …
Had my 1st kid here, I let them know beforehand that I was not getting an epidural. No matter how much it hurt, I stood my ground. They took my husband outside (the room) & told him to convince me to get it cause I was being too loud & …
I have no words to describe this hospital everyone is so rude. My 5 days old baby needed a bilirubin done because he was super yellow. They never call me for results so I had to call them and this super rude “nurse” the main nurse was the …
Everyone from security, nurses and doctors are great. Provides great medical services along with superb customer service and hospitality. It’s always a pleasure. 5/5.
The nurses here work very hard but the rest of the staff is terrible. My husband asked for a Tylenol for pain in his knee. The dr said no you can get that when you get home even though he wasn’t released until 5 hours later. They released …
Excellent experience her for the delivery of my daughter. The staff was excellent from beginning to end. We loved our nurses and the care that our daughter received. The room was nice for the three nights my wife and I stayed- for a hospital. I would recommend them for all expectant mothers.
I had surgery at West Boca Medical Center on 3/13/20. The doctors and nurses were amazing. I received excellent care. Mona and Laudisi (sp?) were friendly and funny prepping me for surgery. The anesthesiologist Maria put me at ease and did …
Went in for outpatient surgery. Told nurse to put IV in left hand. She didn’t. Attempted to put in right forearm. That didn’t work. Painful, black and blue. She eventually put in left hand no problem. Her English sucked and had difficulty …
Dr. Zoyla Almeida in Coconut Creek, FL also works at West Boca Medical Center she accepted my health insurance and was near my home and work.
That is when my nightmare began. …
Mediocre at best. My mother had surgery here, surgeon was great, and post-op care in the CCU was EXCELLENT. She was moved one night to the “main floor,” and care their was barely acceptable, seemed like it’s staffed at the bare minimum, at …
I notice that, generally, people write reviews when they are unhappy. This review is to offer praise. I have had 3 major orthopedic surgeries at this hospital over a period of 9 months, the last being April 18, 2018. The care received on …
One of the most humiliating and disrespectful experiences ever. Please learn it’s not only what you say but how you say things. I have a family member who is in the Pediatric intensive care unit under the care of Amwar Vardag, MD. As we are …
Worse experience ever!!!! In a lot of pain. Was admitted and no one came to check on me for 3 days. Then when they finally come they act as if I’m here for pain meds. I’m in a lot of pain. My pain management dr ( I suffer from shingles) …
This place was a nightmare. The pediatric emergency room was absolutley fantastic in taking care of my toddler. We were moved upstairs and it was a horror. Our room was dirty with a clogged toliet. The food gave me food poisening and was …
I would have given this hospital/Birthing Center a 5 but two of the employees from the front ruined this experience.
My daughter is expecting a baby and was facing preterm delivery at 28 weeks …
I went into the ER from a surgical center where I vomited under anesthesia. I immediately developed Aspiration pneumonia. When I arrived at the ER everyone responded quickly, professionally, and kindly!! …
Birth Pavilion ***** Nurse Lauren*****
Usually I don’t share my experience and write a review, but today it was a goddess experience With the help of Nurse Lauren at your Birth Pavilion! …
I don’t understand anything but five stars for this organization. I have been there numerous times, I was hospitalized with a very serious illness and I have called there and I’ve been treated with respect and everyone has been pleasant and …
I was sent to Boca West because I am pregnant and was having swelling. It started with a very bad experience when I told the nurse that I don’t do well with needles in the hand she insisted that she put the needle in my hand which then …
Had a great experience at west Boca medical center. Delivered my second baby via scheduled c-section. Friendly atmosphere and professional. Many nurses helped throughout our stay. In particular, Nina & Rana were wonderful. I would highly …
I had a breast reduction procedure done here today and I cannot speak more highly about my experience. Not only were the staff extremely helpful and nice but they were all so experienced and they made the whole process the easiest it …
My nurses Brittany & subastin were great now the ER doc was horrible. Many times I called for her and they would say she was busy. I came in for a seizure and I waited 3 hrs after all my tests and cat scan results came in just to know if …
Negligent Staff, will sell your debt to collections agency and never discuss the bill with you. I will be going directly to he hospital to speak with the CFO since nothing seems to get resolved. DO NOT GO TO THIS HOSPITAL!! They will take …
Zero stars unfortunately is not an option. I am in healthcare so I know who the system is supposed to work. I had to step in to help coordinate care for a family member (“they”, “their”, “them”) who was admitted to work up acute abdominal …
I’m giving it 2 for the nurse staff, they were great, otherwise it gets a 0. Especially a case worker named Claudia & it’s not just me, I’ve had a few hospital staff tell me worse things about her, she should not be in this line of business! Doctors do not call with updates.
This hospital has the best doctors and nurses to me is all about how you care and take care of your patients . I took my husband on a Friday to this hospital because his face looked swollen . We only waited maybe like 15 minutes when they …
My wife and I had our first child at this hospital last week and we greatly regret using this hospital. Didn’t serve us dinner the first evening staying there. Nurses were very rude and pushy. A nurse named Nancy had a serious attitude and …
Hard to find anything good to say about this hospital. I went to the emergency room and the nurse missed the vein with the IV and my arm started to swell. I was given pain medication then sent home only to return the same day with more …
I delivered my baby girl in this hospital and I am beyond happy with my experience! They went above and beyond for me and my family buring the entire stay! The nurses are so wonderful, helpful and knowledgeable! Thank you so much for everything you did for us!!
If the case workers here where sharing a brain cell maybe just maybe you Might get out of this place , I stayed at this hospital for a total of 6 days ! the case mgrs didn’t do their job to expedite my leaving before the weekend. I was …
My most recent experience with West Boca is a 2 for the doctors, a 5 for the nurses-
Especially Nurse Brenda who took care of us for the majority of our stay, a 2 …
Gave birth to my first baby here and LOVED it! Few highlights for labor and delivery…
Cleanliness- I am a stickler for cleanliness and was very nervous about it being …
I have a bill that was over paid by my APL ( gap insurance) from august 2020. This hospital uses a 3rd party for billling. My gap insurance have been requesting the money of the over payment for almost 8 months now. They keep telling me …
Came to the hospital for complications of Crohn’s on New Years Day. I had to go to the ER because of intense pain but was taken care of right away. My nurse, Harry was amazing and made me feel very comfortable. The other nurses Romana and …
These people don’t care about the patients. They can’t even schedule appointments.The “nurses” (Eireen and Nayomi) are extremly rude. They speak on top of you, they don’t let you ask questions. They don’t have the patience explain the …
My mom is currently a patient here and has been a couple times in the past month due to some serious medical conditions. We cannot say enough about how caring and compassionate the nursing staff has been in the COVID Unit and the Med/Surg …
My mom was in ICU and Nurse Brazia gave her excellent care. She attended to her needs and was so kind, she is a great nurse.
This was the first time having dealings with this hospital and I can guarantee you, it will be the last. My husband who is diabetic went in due to a fall. They asked him if he was allergic to any medications. He told them he was allergic …
My daughter was born two weeks ago in West Boca Medical Center, the experience was more than fantastic, I couldn’t imagine in a clinic I will find so much love from all the staff. She was 5 days in NICU and all the nurses were so lovely with her. The way to look to help us and make the experience unbelievable outstanding.
My son was born at West Boca Medical Center on August 12. I will be up front in that I am an employee there, but I was not taking any chances. I toured every hospital from Boca to West Palm Beach to ensure I chose the best one (I am that …
This is for a visit I had a little over a year ago I’m just getting around to writing.
First important to understand that this is a privately owned hospital owned by …
On the night prior to March 6th, 2020, I checked in to the Emergency Department of the West Boca Medical Center in Boca Raton, FL due to discomfort on my right kidney and the attending physician requested a CT scan. …
I’d give this facility zero stars if that were an option. DO NOT bring a loved one to this facility if you need information about their condition. Numerous requests for an update on the condition of an elderly family member went unanswered. …
Emergency: I will give a 9 very responsive and ready
Nurses: 10 Stayed there for 2 days and they were amazing Specially Nancy Who helped me so much when i could not walk. …
I ended up there not by choice but because I checked into their walk-In clinic up the street. Truly the worst experience of my life. After five days in the hospital the home nurse finally got to change my dressing on the fifth day. She …
Horrible! I went yesterday to the emergency room because my daughter wasn’t feeling good she was in pain I arrived and we had to wait outside for 10 to 15 minutes there was nobody at the front checking patients in and it was hot. I waited …
No bills are ever sent then 362 days past date of service they harass via text msg for payment for service they refuse to bill insurances for. they missed the billing deadline. 4 calls and in two with both insurances company reps as part of …
Went to WBMC for my pre-op and from start to finish the staff was incredible. I called in to let them know I was here, the Security guard who answered the phone helped me locate where to park while I waited to be called in and had a great …
My wife delivered our child here in early August in the maternity pavilion. Her C-section was performed without issue and the doctors did a very good job. The majority of the nursing staff in the post-partum ward were great. There were a …
This hospital is a SCAM, please take your emergency elsewhere!
a) They will refuse to tell you what treatment will cost before seeing you. …
HORRIBLE Hospital don’t go there bad service bad workers I walk into emergency room and nobody is at the front desk for over 30 minutes I’m standing up waiting till the security guard told me to give him my ID and my insurance card and he …
This ER room is predatory and only wants money with no care of the patient or their specific monetary situation or insurance coverage. …
The diagnosis they gave me was completely incorrect therefore the therapy was incorrect.
They just kick me out of the hospital in a few days because they wanted to get …
Today was my first trip to West Boca Medical Center, and I had a very pleasant experience because of the staff. Everyone: the endoscopy nurses, anesthesiologists, gastroenterologist (Dr. Bank), and my PACU nurse were so kind, compassionate, …
Absolute worst hospital ever. Avoid at all costs. Went in for one thing, left with untreated head injury. Couldn’t make up what happened there if I was writing a medical comedy.
Not allowing visitors under 18 to visit acting like gestapo.Citing covid.Guess what it is 2022 not 2020.Imagine a parent going in for heart surgery and not being able to see their child prior or post op.Security arguing with you all the …
Charged over 1,000 just for being in the waiting room. Gave my insurance and they never took record of it l. Sent me a bill for 23,000 dollars when I called they said they had it handled. Now a third party is requiring me to pay 1,800 dollars for my bill. All because they neglected to record my insurance information
i had an unexpected inpatient stay on the L&D floor. from the moment that i came to check in until the moment i was discharged i had not one bad thing to say. security and registration were nice, helpful and fast. i was admitted to L&D and …
Birthcare Pavilion nurse Barbara is very RUDE!!! She barged in the triage and yelled “kiss your guest goodbye” to the mother in labor. Never will I choose this hospital to give birth!!!
with a 3 day stay I only had one nurse who was efficient and kind. Night nurse post surgery would not give me pain medicine and refused to contact my Doctor. This was post hysterotomy, bladder and hernia surgery. Worst 12 hours of my …
I recently visited the emergency room and had a great experience! Douglas was my nurse and he was the best! Last time when I was there it took 3 women to
try to get an iv. After the 5th time they got it but Douglas did it in one time. …
Tiffany and Taylor (the RNs) were amazing. They cared for my five year old son who was having respiratory issues like he was their own. They were patient and professional and easy to talk to. As a parent in a time of crisis they were able …
My mother had the unfortunate luck to be taken to WBMC after falling and breaking her hip. I work at DMC which is another Tenet facility and was shocked with the difference in care she received and the environment. The semi-private room she …
Went to the Er with diabetic concerns at around 10pm. The Er was great! Until I went to the floor. I am a first time diabetic with blurry vision and high blood sugar. I entered the room around 12am. At 12:32 the nurse introduced herself and …
The doctors and nurses were very nice, matter of fact, everyone I had an interaction with was very caring. I spent 2 days with them at the hospital and I did not have one incidence of unprofessional or bad treatment. I can’t really …
no problems here everyone was nice and helpful. Nursing staff in room frequently checking. Granted this was a simple one night stay but, I felt much better experience then Boca Regional. What I realize is sometimes it is a run of luck as to what floor you end up on and who your physician is.
Unfortunately this hospital is 5 minutes from my house, so the EMT’s took me there. That being said, I went twice by ambulance from having a seizure. The EMT’s told the nurses it was a drug overdose, EVEN though both times my drug screen …
Such a horrible experience for my 82 year old grandmother. Left her in urnine wouldn’t help her properly after bad back surgery! Horrible nurses
When u think about emergency, think about something Fast! I got there with my boyfriend in a scrutiaring pain. One one doctor and 15 people on the waiting room! Last time they left him alone while doing joking around. They want him to sleep …
West Boca gets one star ONLY because how great the nurses are. Other than that all doctors in the pediatric unit with the exception of Dr Wang have horrible bed side manner & are not understanding of ASD. My son went to the ER with a …
THE RN TRINA AT THE WEST BOCA ER ON PALMETTO IS REALLY GOOD SHE IS AMAZING PATIENT KIND FRIENDLY AND VERY HELPFUL AND SHE A GREAT PERSON SHE WAS VERY ATTENTIVE TO MY HUSBAND WHILE SHE WAS TRAINING ANOTHER RN I MET HER TODAY AND I LOVE HER SPIRIT SHE IS DEFINITELY TRUSTWORTHY AND CARING I WOULD LOVE HER 24hr CARE!!!!
Sorry to say how dissatisfied and disappointed I am with this medical center. I know that everyone has a different experience but mine was a disaster.
3 hours to be seen by someone. When admitted, it took 4 more hours for me to get …
I have had two great experiences here this year. Back in March I delivered my baby here and my whole visit was great. The nurses and doctors were all wonderful. My second experience was about a week ago, my baby was very ill and ended up he …
lobby well worn…rooms same….never properly cleaned…good only for outpatient 1 day stay…..staff(except for doctors) totally non-professional…all dress real slovenly
I had my son here and the facility, food and nurses were great! special thanks to Debby one of the head nurses 🥰🏥 …
I brought my husband to the emergency room and want to take this opportunity to thank the staff, nurses and doctor for the excellent care, attention and respect they showed my husband. It was a stress free experience under the circumstance …
I was in a terrible hospital for 2 days with kidney pain, they did not give me anything to eat or drink for two days, the first day I went to bed in the corridor and only at 3:00 am they transferred me to the room. The second day at 4:00 …
I checked into the Emergency at 03/17/2021.
I can say that the doctors and nurses were very nice and caring. Doctors were very professional, great attention to detail, keeping me always up to speed on …
I’m just so thankful for the West Boca Medical Center staff for their red carpet treatment during my stay. From the ER, the telemetry unit, CT and radiology departments, transportation and dietary, I was well cared for! The Directors of ER …
From surgery admissions (the guy was cracking me up – helped ease the tension) to the pre-op and post-op nurses (BLESS YOU ALL), to the 3rd floor nurses (had to stay overnight) who answered every “call” immediately. You all are fabulous and …
The security at the front desk to check patients in are so rude and uncaring. I just watched an woman hysterical that her husband had a heart attack and the front security guard so was so cold. West boca change out the people at the front …
After years of bringing 3 dogs to Dr. Greg Keuhnel-I am sorry to say he has no clue what he is doing medically-his band of medical assistants and office staff are rude and full of themselves! We just lost 2 dogs there-one was unavoidable …
The nurses & PCT’s on the 2nd floor (Med Tel) are AMAZING! I don’t have anything negative to say about each & everyone of them. They are compassionate, professional and definitely go above & beyond. The leadership takes such pride in her staff she is understanding courteous and always willing to lend a hand
My family member was a patient at West Boca Medical Center. I have a few items to share with you that were very frustrating. …
Go to a back alley vet before coming here.
1. We went for 5 stitches on my son’s eyebrow. The surgical light wasn’t working so the nurse had to hold her cell phone for light (they said the light hadn’t …
almost one year ago my sister went in with covid they kept her over time and gave her unnecessary medication that she did not need, the doctors left bruises and hurted her very badly i have video proof of her also saying this before she …
Came at 6:23pm took more than 3 hour just to be seen by a doctor. Reason: my case was not consider severe to be seen with priority. Which I understood but waiting for 3hr, I think is abusive. Funny thing is that I went to a urgent clinic …
Stay away from this place! People who work there obviously hate their job and it shows on the way they treat patients. I had scheduled a procedure for my infant child a month in advance I followed their instructions to get medical clearance …
Hats off to the Birthcare Pavillion workers. All staff members were amazing, very understanding and attentive. Plus, the food was fantastic. Great security measures in place, clean facility. I’m very happy to have had my baby here.
I am blessed to have Angelica Ligas as one of the great nurse who took care of me in West Boca Hospital. Angelica treats me like a family. It was not easy to be sick but she made it easy by showing her care an and love to me.. I highly …
What an absolutely pleasant experience I had during my two day stay at West Boca Medical Center. The entire nursing and ancillary staff were extremely pleasant, caring and efficient. Kudos to my pre-op nurse Maria Luna and my recovery room …
I’m currently a patient in this hospital and I’m fearing for my well being. People are literally screaming for help and the workers are are coming in and saying there is nobody here to help them. There is a few hour period between shifts …
Just walked out the emergency room completely pathetic of a hospital!! I arrived 45min ago my daughter that is 4 years old had just passed out was vomiting in the waiting area pooped herself and the took in a 16 year old prior to my …
They get 1 start because the staff was friendly when I arrived. They did see me in a reasonable amount of time. And they did call with most of my results the same day. That’s where the professionalism ends. I was told my throat culture …
I could not pass up an opportunity to give 5 stars to one particular nurse at West Boca Medical Center . Her name is Shana and I couldn’t believe how pleasant she was no matter what was thrown at her. She cared for me like no other. I was …
I had my operation in May of 2021 and I’m still dealing with the fallout of their predatory billing practices. Did not disclose to me that I would be billed separately by various companies. Were of little to no help the numerous times I …
I walked in and was greeted by someone who looks like they hate their job. I work in a hospital, I’m not always in the mood, but my patients never know that. I make sure of that. It’s called being professional. The wait time wasn’t so bad …
My son was recently hospitalized and had the absolute best care possible! The ER wasted no time in seeing him and assessing him. Nurses were wonderful and Dr Lima is the best!!! He convinced me to keep my son overnight and I’m glad he did. …
Where do I start? First of all, even if the hospital is “in-network” nothing within the hospital is. All the Dr’s are consultants and you’re billed based on an out-of-network rate. The hospital is aware and doesn’t care. …
*Facility unsanitary & staff lacked bedside manner*
While I rarely write reviews I absolutely had to write this one. I visited West Boca ER yesterday for something minor yet I personally considered an emergency. …
My daughter had to stayed at the hospital for more than a week, and I can say that the doctors and nurses were very nice and caring. Doctors were very professional, great attention to detail, keeping me always up to speed on what was …
My experience in this hospital was above average, the rooms were amazing and spacious. The nurses where amazing, they really cared about our new born , but the negative to this hospital and staff is a Doctor named Smith Thomas , although …
It is the one of the best hospitals that we have seen. The doctors are good but the nurses are real angels. My 80+ dad had been admitted twice to their ER and normal ward, they looked after him quite well. He was full of praises for them. …
My son waited for an entire day to see a cardiologist. They kept telling him he’s coming. At 7:30 they said sorry, he’s not coming. No meds were given. Staff couldn’t care less. Don’t go there
I want to write and personally thank every member of the outpatient surgery team at the hospital. From nursing to anesthesia, everyone was just fabulous. I am a family physician who, unfortunately, misstepped and fell down a flight of …
Worst experience ever! I got admitted at 9pm with chronic pain in my hips, and was freezing cold and they didn’t even offer a blanket! I have to ask for it! In the whole over 4 hrs I was in the room, they didn’t offer no even a glass of …
I rarely give negative reviews but this place has the most disgruntled employees out of any hospital I’ve ever dealt with. Unprofessional inefficient non-responsive. If I could give a negative 5 review I would they deserve it no comparison …
I was sent to West Boca Medical Centers labor and deliver on by my midwife due to experiencing pre term labor contractions. Upon arrival I was first told there were no beds. After explaining my midwife sent me I was checked in and told “let …
Jen who works at shift nights. she’s the kindest nurse you have in this entire hospital. patient taught me a lot about caring for my newborn. she’s nice and I really appreciate her teaching me about sleep routines, she’s wonderful! very …
Thank you very much for such amazing care I received from the West Boca hospital team the doctors and the nurses and pcts . Special thank you for Nurse Angelica for her help and incredible care and compassion towards my health and comfort …
10/10 would have a baby here again. My wife and I had our son here, and let me tell you, we could not have asked for better doctors and nurses. When things took a wild turn and we had to have an emergency C-Section, the staff was like a …
I had back surgery, and besides one nurse that was on duty the first night, the rest of them were absolutely mean. They treated me with disrespect when I was in such pain that I was besides myself. One nurse was 1.5 hours late with my meds, …
The take in nurse Katie was very nasty. I brought my 34-year-old autistic daughter in because she was no feeling well and this woman had absolutely no patience or compassion. Shame on you Katie!
BIRTHCARE FACILITY: This hospital is beyond AMAZING, forget about Boca Regional, so far this is way above their “new” facility. For starters my husband was sold on their security system where they put tags on mom and baby and if the baby …
If I could leave ZERO stars I would!!! Worst ER I’ve ever been to. The staff is incompetent and rude. I took my 88 year old grandmother to get checked out after an accident. We spent 5 hours for the doctor to tell us that he doesn’t know …
I have to say this is the most amazing experience I’ve ever had in a hospital. They were so attentive and personable and made me feel like a prince 👑 . Patient Care Tech Bobbi made me have an absolute wonderful experience. Her …
This place is a disaster. Came to the Er with crippling back pain. Waited 4 hrs to be seen. It’s now 11 hrs later and still in the ER. I am diabetic and they know this, nobody has offered me any food or even a water. I asked for something …
I was admitted at West boca medical on Telemetry unit. I had great experience with the care I receive with the staff member especially Nurse Angelica . She very kind, considerate,caring and very professional. She is indeed a great asset to …
This hospital is not setup to deal with older patients with heart conditions. My father was in this hospital for 3 days and they could not identify the three blocked arteries he had. I had to transfer to another hospital who scheduled my …
I had the unfortunate experience of having emergency gallbladder surgery at this hospital. If I could give negative stars I would. From the moment I was admitted until I left it was a nightmare. Waited hours for medication as I was in …
Absolutely great patient care! Went there for outpatient back surgery, but stayed overnight for observation. Excellent treatment from super friendly staff. From check-in, to nurses, doctor.on rounds, you name it! Very positive experience.
I went to ER after experiencing chest pain and if was a waste of precious time. The ER barely did anything and after 4 hours laying in bed they told me that I will be spending the night for observation. I was taken to a regular room with no …
It was so bad I actually walked out of the er and nobody said a thing. I went because I was having muscle spasms and the doctor completely blew me off. The things I heard while waiting were terrible to say the least. At one point one of the …
Women do not have your babies at this hospital, what a disaster! Not only was my infant kept in the NICU because of a nurses negligence, just to be told 3 days later there’s nothing wrong. Now thousands of dollars later they have delayed …
Horrible experience. Please, if you want to be treated, do not go to this hospital. Horrible communication. They will not pay attention to you if you’re not literally dying on the spot. Extremely slow moving and will leave you there wracking your your medical bill and days in the hospital. Go anywhere but here!!!
If I had the option of giving zero stars, I would. My time in emergency room here was the most dehumanizing experience of my life. Not only was the staff disorganized and inattentive, they were also very rude. I honestly thought it was just …
Amazing woman’s center, brought my wife here and the OB and nurses here were so caring, understanding and provided top line service to care for her and insure a smooth procedure. Can’t say enough good things about Dr Richardson and Dr Peskin!
If I could get this Medical Center zero stars I would. I would never recommend anyone give birth at this hospital. The nursing staff were beyond rude and condescending. They made what was supposed to be a beautiful experience a negative traumatic one for me.
WORST EXPERIENCE @ WORST TIME, WHEN I NEEDED CARE!
THE HOSPITAL IS VERY IN POOR MANAGEMENT! DR DONT know WHTS WRONG WITH YOU CAUSE THEY DIDNT READ THE RESULTS & NURSES HAVE NO Knowledge Don’t BELIVE ME JUST check the RATING STARS !
been here twice and everytime i come the staff is super rude, harsh, and unpleasant. definitely my last time coming here. i came in with my boyfriend because we were suffering with a super nasty cough, throwing up, very high fevers, body …
I’m giving 3 Stars only because of the E/R Staff, otherwise, I would have given 1 Star. Sadly, I had to run to the emergency room at West Boca Medical Center due to suffering from severe abdominal pains. I was taken in within 15 minutes. …
Unfortunately this is my 1st at this but you should now this before this is where you go. I came in Ambulance i was Bleeding internally so i had both IV ports ready so they can stabilize the bleeding, saw doc in 15 he ordered blood work and …
Worst hospital ever! Went to this hospital because of chronic pain and my heart was racing. Sat in the waiting room for nearly 3 hours. Only to have my blood pressure checked. Never saw a doctor. Now billed me for over $3000 for having my …
The security department of this hospital is absolutely terrible, they wouldn’t let me bring up my daughter who is a minor to see my mother who has dementia. Anton, and another woman (security guards) gave her the pass. Than refused to let …
My husband was admitted through the emergency room on Friday night! Everyone in the ER was so compassionate. Sean Patrick had a great bedside manner! Once he was moved upstairs to a room on the 2nd floor, his care during the day was given …
THE ABSOLUTE WORST!!! The bed side manner of SOME of the nurses on the 3rd floor was DEPLORABLE !!! My wife had surgery and needed frequent visits from the nurses. One nurse rolled her eyes and sighed when I asked if my wife could have some …
The security woman in the front is absolutely disgusting she has the worst attitude, I don’t know what her issue is but she has such a negative vibe, and has no compassion for people wanting to see there loved ones. My grandmother has …
All I can say is I will not go to West Boca Medical Center if I could avoid it. I checked into the hospital last night around 7 PM and I am not seeing a doctor and it is now 10 AM, apparently the staff thought that I had a panic attack …
I would like to thank the West Boca Medical Center for the care I received this past week. Angelica ligas goes above and beyond for you. She is professional, caring, and treats you like a family member. The whole staff is so friendly and …
I brought my husband here for an outpatient procedure. When I came to check on him, a nurse starts screaming like a wounded animal at me from across the lobby “you have to wear a mask! You have to wear a mask!” The entire room starts …
3 of my children were born at Boca West and it was a wonderful experience. They have great nurses and doctors. I had my own room all 3 times and my spouse or mom could stay with me. Target is across the street as well as some fast food options close by. Centrally located to almost everything
My stay at this hospital was the worst. When I came my the emergency in Coconut Creek I just know the hospital would be a nice as this office. I did not sleep at all. As you see the mattress are horrible. It was like sleeping on a metal …
I had such a great experienced at West Boca hospital. I would like to thank everyone staff member for their help during my hospitalization. Specially to my nurse Angelica who been such an AMAZING nurse, always listen , always there when …
I’m currently a patient here. I was admitted on Wednesday morning for recurring cellulitis and have been stuck 15+ times with needles whether to attempt to install an iv or blood work. Within those 15 times they have blown 5 veins. …
I do not recommend this hospital, I have been in the emergency room for 2 days waiting for an operation on my kidney and they do not know what time they will operate on me and after spending every day without eating they tell me that it was …
My wife had a surgery for a broken wrist with Dr Neil Ghany.
All the personnel, nurses and doctor deserve a 5 stars rating considering the quality of services that we got.
Worst billing system in the business. Go somewhere else if you are not facing immediately death. They are so desperate for money, they will perform services you don’t need, they over charge, they will send you to collections after 60 …
I went with my grandmother to the ER with stomach pain and shortness of breath. The nurse and the physician where amazing but they made us wait 5hrs for a CT. At the end we decided to be discharged because we couldn’t wait anymore just for a CT because she wasn’t receiving any medications at all.
Emergency Room on 10/9/22 Sandra…. Someone like her that really does not know how to deal with family and patients, could not be part of an hospital! People that dealing with patients and patients family can’t be rude as this lady! She is just the worst person that I ever seen in a Hospital!
We received a tour of the Birthing Pavilion today with Debbie. She was incredibly friendly and welcoming and answered all of our questions before we asked them. The facility seems really nice and we are looking forward to going back!
I gave birth here and had a very positive experience and just spent the afternoon with my baby (now 10 months) in the ER where they helped him feel much better. Special shout out to Anderson and her staff,(security) for being so caring and helpful!
Angelica is the best nurse I met at West boca I met lots of good nurses but she is the BEST .SHE is Very knowledgeable, kind, professional, wonderful bedtside manner , she care alot.and treat me and my husband like a family. I would like to …
I just had right foot surgery October 6th 2022 at West Boca Medical Center and I was extremely beyond nerve ridden with anxiety. My nurse was talking with me and knew how to ease my mind. The surgical team, Anesthesiologist and especially my Orthopedic Podiatrist Dr Palmer were Phenomenal Thank you very much Linda F
I d like to leave no star if possible.
The level of incompetence and just blatant crudeness is off the charts. …
We brought my 12 year old son through the emergency room for a broken arm. I was a little surprised that we had to wait to begin with, with his injury. They took X-Rays, wrapped it up and sent us home with a referral to an Orthopedic …
Angelica Ligas Rn from telemetry department has been a big help with my health care, I’m from Chicago and came to visit friend some how I got pneumonia right back to so I’m west Boca hospital. F few of the nurses was just good but I met …
If I could put a negative number of stars i would. Absolutely the worst experience I have ever had in a hospital.
1. We waited in the wrong waiting room as instructed by the security guard for …
Worse ER I have ever experienced.
I waited for hours. First two nurses were from hell. Very arrogant impatient and rude. …
Most of staff are very nice but this nurse we got is terrible,she has nice personality but that is it. She makes you feel she dont care at all,not want to do anything if it’s not supposed to be her job like bringing the tissue for the …
Was sent to West Boca Medical to see if I had a blood clot after surgery and they were able to get me in and completed my ultra sound within 20 minutes. I unfortunately did have a blood clot so they moved me to the ER will Dr Harow greeted …
My wife was an excruciating pain. We were not really sure if we wanted to come to this medical sector with all the bad reviews. We walked in and were greeted by Jacqueline Anderson. She had such a smiling face and extremely fast getting a …
Absolutely the WORST hospital in south Florida. Please DO NOT take any loved one to this hospital. They have the most senseless and rude staff in the world. There was a nurse with red hair who constantly was yelling at people in the waiting …
Despite having multiple tests done (EKG, cat scan, several xrays, and sonograms) not one doctor discussed the results with me.
In fact, I couldn’t get a doctor to come see me after requesting it SEVERAL …
Unfortunately, I had to take my mother to the ER last weekend and went to the closest one to us at the time. I honestly cannot believe this hospital is still running!! My mother went in with horrible chest pain and was severely dehydrated…… …
Terrible attention in urgency 😡 My husband was in terrible pain. He could not sit or stand. He had to throw himself on the floor because of the pain. A “nurse” came out telling him that he should sit down to be seen and wait because they …
Brought my son to the emergency- he fell and it turned out that he fractured something. The entire visit was flawless and efficient. The doctors, nurses and X-ray technician could not have been more friendly, helpful and sweet with my son. …
I was admitted for extreme dehydration and a very bad stomach bug. Staying here and receiving care for two nights made things 100% worse. My ten year old could have taken better care of me.I was left alone for hours with NO water and waited …
AVOID THIS HOSPITAL. Terrible services.
We got here by noon the first day. Until 4 pm a Dr came to check the patient and …
My room looked like it was falling apart. Paint peeling, holes in the wall, base board peeling off the wall and the shower floor had something growing on it. The janitorial staff didn’t even want to clean my shower floor. I asked iver 20 …
Will never return to this hospital. Extremely disappointed with the billing department. I had a procedure December 2021 where they required payment in advance and over charged me. I am due over $800 for a refund but they refuse to release …
A few years back I fell and hit my head and had such a headache that I was really worried that I may have a serious injury. I went to West Boca because it was the closest hospital to me. I didn’t realize that the hospital was out of network …
My sister had surgery here today and I have to say we had an incredible medical team! The nurses, anesthesiologist, nurse anesthetist, and the doctor were so friendly and so personable! My sister was a little worried and had some anxiety …
From the minute I entered the emergency room went to surgery and up to the floor I was exposed to an incredible staff. Every encounter with the staff was friendly and accommodating. All of my needs were met and everyone genuinely enjoyed …
If I could give this hospital a lower score, I would. My father has unfortunately been in a few hospitals and this is the worst one. …
This is the worst hospital I have ever encountered. When I was in preop, one of the doctors asked for the results of a Covid test ,they had never given me one, and proceeded to wheel me into the OR without any results. They claim they …