The Santa Margarita Water District provides customers with water and wastewater services.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
26111 Antonio Pkwy, Rancho Santa Margarita, CA 92688
I LOVE WATER
one
Online Payment system is extremely poor.
Haven’t had a bad experience here. Thanks for all the help.
They said that they would not raise my bill! They’re liars!
When I moved to Mission Viejo in 2013 my Basic Rate
was $15.45 now 7 Years later my Basic Rate is $48.56..!!! …
I had a sewage line break in March 2019. Luca Marin and his crew did an amazing job! It was a real difficult situation and they were incredible! Thanks to Luca and his crew and the RSM WATER DISTRICT!
We had a substantial water line leak under a parking lot at our HOA in Mission Viejo this week, and within 5 hours of the report, SMWD dispatched a LARGE number of men and equipment, located the leak about 5′ underground, excavated the …
Shut off our water and our account is current.
Called and they said oh we’re doing some work in your area. I said you have our phone number why not leave us a text message? They said they had left a “door …
Set up Auto-payments with the “Water District” years ago and things were fairly consistent for a long time. Now, I noticed that they QUADRUPLED MY WATER BILL! I use very little water; no lawn, few water consuming appliances and very …
I had a water leak it was underground, no one called from the water district. The water bill was $1800 for one month. Normal is about $65. When I called them, they said it seemed unusual that the water never stopped running. I ask could you …
This company overcharges like crazy. I pay $55 a month just in “admin fees”. I only use about $40 of actual water a month so I pay roughly $95 a month. Pretty steep water bill for 2 people living in a home. This company is only about profits.
Since they switched me to smwd my bill has gone up and their online service sucks. Tried calling their office and they are useless and kept transferring me to the wrong department. Love some of the excuses: “Oh, they’re doing other stuff …
Judy was just a saint ! I was looking for guidance on saving water , and she made an appointment with Ozzie who came out to the house and did everything to reprogram watering and investigate a potential leak . They were so kind and responsive ! Thank you so much !! Db
You provide hard water. I have to give my dog filtered water for his safety and I had to buy a filter for my showerhead due to it drying out my scalp.
You shouldn’t charge an expensive late fee. For first time late fee offenders. Greedy company