All of you having issues with collections due to “text billing”, contact the Consumer Financial Protection Bureau, your state Attorney General, and the FTC. This text billing trend is nonsense and illegal.
DONT GO HERE. No clue why they are even sending me a bill. Have never heard of this company before and was sent a bill via text not phone call or email. Clearly everyone else has a similar problem with this company’s billing practices and it’s not something they have changed. Stay clear of this place.
I told the nurse and doctors what my problem was. They took care of me fast. I was in and out in no time. I would recommend this hospital to anyone. Thank you so much for caring
Like the “2 star guy”… no problems out-the gate. I had racked up a “nice bill”.
Set up a payment plan. EVERY MONTH… I’d receive notice from collections ?… …
I had an MRI for an issue in my hip that has only gotten worse over several years. It’s the sort of pain where you sometimes have to hold onto something so that you don’t fall when you take a step and it hits you. It’s the sort of pain …
I have been calling to find out how much a mri costs. They never answer the phone. When they finally answered the phone after I called 15 times I asked for her supervisor and she hung up on me. This is a terrible company. They should be …
This company has the worst customer service I have ever dealt with. Called on a lost payment over a month ago, called back 10 days later and it was still being researched. I sent an email last week and I have still yet to hear. The last statement I received stated I was past due even though the payment was sent to them on April 16th.
I have been trying to get something resolved for almost a year now. I don’t know how many phone calls I have made and people promising me that my account has been resolved and NOW my bill has been sent to collections. How is this company even around still when they are this poorly run???
I don’t know what is sketchier: the fact that all of these reviews are bad (and about the same thing); or that there is one good review by a user who has only written that single review. That user is right that reviews are more likely to be …
These people are crooks. Find your radiology needs elsewhere. They are charging our insurances AND billing us as well. They are double billing in hopes of getting money. Never paying – send it to collections – don’t care.
I’m a disabled Army veteran, and they kept sending the bill to the wrong place at the VA. Now, they sent the bill to collections, which is AGAINST THE LAW!!! Now I’m being hounded by the collection agency, and my credit rating is being …
I had to go to Fairview Hospital in Wyoming MN. I paid my bill there. Then I received an invoice from Midwest Radiology. I never attended a practice called Midwest Radiology. I figured the invoice was a scam. I got another invoice …
Continuously getting calls from a collection agency about a bill for my father (who lives in the uk) which has been settled already by his travel insurance. But nobody will talk to me about it because I’m not him… Completely useless.
I’m so confused but after reading some of these reviews I’m not surprised. I recently received a text from this “company” about a bill. I figured it was spam so I didn’t click on anything. I did a Google search on the company and the …
Very friendly team, An emergency delayed my scan. They may be under staffed. They would have been 5 star except for the long delay while I was on the ct table.
Called them to ask why insurance didn’t cover the bill, and they denied an interpreter. The next option was to have me, the daughter translate for my mother, but they refused too and ended the call. Horrible billing and horrible service. I …
These charlatans owe me a refund for 5 months now! They billed me and also collected from my primary and secondary insurance. I have called them and emailed the admin@ from a message below, but they haven’t had the common decency to even respond! Next stop – Board of Medical Practice!
My test results were read quickly and conveyed to me in a matter which was easily understood. I also very much appreciated the empathetic manner in which the radiologist shared her medical opinion during each step of the process, giving me some level of comfort.
I received one invoice from these people after an Urgency Room visit. When I also got an invoice from Urgency Room, I made payment arrangements. I thought I was paying both bills as they were for the same visit, same treatment and because …
I have nothing negative to say about the service, however the billing department is absolutely the worst! I first received a bill from them for over $2000, I called immediately because I knew my insurance covered the entire visit. They …
Billing is TERRIBLE. The communication is practically non-existent. I’ve never experienced such horrible customer service before. AVOID them if you can. We don’t have a choice, and I wish we did, because it has been a NIGHTMARE dealing with them.
I don’t know why I am receiving a bill. I had my MRI in M Health fairview and already paid for that.
I just received a text message that I owe midwest radiology without any explanation. No statement or a bill. Nothing. Just a text message. I think it’s a fraud.
We just received a notice that our $85 balance is in collections. We didn’t receive a single invoice, how is this now in collections? Our excellent credit rating is now in jeopardy over an $85 bill? This is unacceptable that you have this …
Don’t have any complaints about the services that I received, but I do want to warn people to stay on top of their bills from here, because this company is over-aggressive. …
Received my bill via text. I was able to see an itemized list of what services were performed, and what insurance company was responsible for. I was able to pay bill online with no issues. Very simple. …
I had a payment plan setup. They stopped taking the payments and sent me to collections. Their billing department is COMPLETELY INCOMPETENT. I will never authorize them to do any more work on me ever again. …
On June 2 I had a chest X-ray and I paid my bill as soon as it hit my insurance via Instamed on June 14, 12 days after service. I continued to receive bills for the same service. I opened a case with their billing department where they said …
I’ve been having an extremely difficult time settling my account. Apparently I have an outstanding balance on my account, but I have already paid for those charges through my insurance company’s payment platform. Midwest Radiology is saying …
Billing notice came 2 weeks from date of service via text alert. Quick and easy to access invoice and pay. Appreciate their service and quick processing. They sent confirmation when bill was marked as paid so I knew within 24 hrs of payment status.
The incompetence of this organization is so breathtaking that I’m sure there is a must be some sort of record they could win for it- At the very least, they should be giving out medals to anyone who calls their billing department. …
I received a text message with my bill following an Urgency Room visit. I paid the bill at the link, doublechecked to make sure there were no other balances, and then didn’t hear anything else. Almost 5 months later, I get a letter from a …
Same issues as everyone else. Billing is horrible. Didn’t know my provider used them so thought I was current on my bills. Never received paper statements. Never received the texts they claim they sent. All they needed to do was give …
This company is really hard to deal with. It’s funny to me because I am trying to pay a bill….hmmmm, you would think they would make that process easy?!
This company is terrible i had surgery back in November, I paid the same invoice twice the first time I couldn’t find the confirmation number or proof that I paid it but I knew I did so I paid again then they ended sending me a check …
AWFUL billing processes. I had a service done in mid-June and never received a billing statement, but they sent the bill to collections in July. Y’all need to get it together, especially considering you work with cancer patients who don’t …
I went for an ultrasound at a clinic that partners with them. They sent a bill, which I paid. Then after I paid, they apparently billed the wrong insurance so I owed more. Instead of sending me a new bill or contacting me in anyway to tell …
I had no idea that my scan went to this place until I got the bill. I thought the text was a scam until I checked it out online.
The staff was very nice and helpful. The results were posted within hours and I had the ultrasound and medicine in my knee the next day.
All of you having issues with collections due to “text billing”, contact the Consumer Financial Protection Bureau, your state Attorney General, and the FTC. This text billing trend is nonsense and illegal.
DONT GO HERE. No clue why they are even sending me a bill. Have never heard of this company before and was sent a bill via text not phone call or email. Clearly everyone else has a similar problem with this company’s billing practices and it’s not something they have changed. Stay clear of this place.
I told the nurse and doctors what my problem was. They took care of me fast. I was in and out in no time. I would recommend this hospital to anyone. Thank you so much for caring
Like the “2 star guy”… no problems out-the gate. I had racked up a “nice bill”.
Set up a payment plan. EVERY MONTH… I’d receive notice from collections ?… …
I had an MRI for an issue in my hip that has only gotten worse over several years. It’s the sort of pain where you sometimes have to hold onto something so that you don’t fall when you take a step and it hits you. It’s the sort of pain …
I have been calling to find out how much a mri costs. They never answer the phone. When they finally answered the phone after I called 15 times I asked for her supervisor and she hung up on me. This is a terrible company. They should be …
This company has the worst customer service I have ever dealt with. Called on a lost payment over a month ago, called back 10 days later and it was still being researched. I sent an email last week and I have still yet to hear. The last statement I received stated I was past due even though the payment was sent to them on April 16th.
I have been trying to get something resolved for almost a year now. I don’t know how many phone calls I have made and people promising me that my account has been resolved and NOW my bill has been sent to collections. How is this company even around still when they are this poorly run???
I don’t know what is sketchier: the fact that all of these reviews are bad (and about the same thing); or that there is one good review by a user who has only written that single review. That user is right that reviews are more likely to be …
These people are crooks. Find your radiology needs elsewhere. They are charging our insurances AND billing us as well. They are double billing in hopes of getting money. Never paying – send it to collections – don’t care.
I’m a disabled Army veteran, and they kept sending the bill to the wrong place at the VA. Now, they sent the bill to collections, which is AGAINST THE LAW!!! Now I’m being hounded by the collection agency, and my credit rating is being …
I had to go to Fairview Hospital in Wyoming MN. I paid my bill there. Then I received an invoice from Midwest Radiology. I never attended a practice called Midwest Radiology. I figured the invoice was a scam. I got another invoice …
Continuously getting calls from a collection agency about a bill for my father (who lives in the uk) which has been settled already by his travel insurance. But nobody will talk to me about it because I’m not him… Completely useless.
I’m so confused but after reading some of these reviews I’m not surprised. I recently received a text from this “company” about a bill. I figured it was spam so I didn’t click on anything. I did a Google search on the company and the …
Very friendly team, An emergency delayed my scan. They may be under staffed. They would have been 5 star except for the long delay while I was on the ct table.
Called them to ask why insurance didn’t cover the bill, and they denied an interpreter. The next option was to have me, the daughter translate for my mother, but they refused too and ended the call. Horrible billing and horrible service. I …
These charlatans owe me a refund for 5 months now! They billed me and also collected from my primary and secondary insurance. I have called them and emailed the admin@ from a message below, but they haven’t had the common decency to even respond! Next stop – Board of Medical Practice!
My test results were read quickly and conveyed to me in a matter which was easily understood. I also very much appreciated the empathetic manner in which the radiologist shared her medical opinion during each step of the process, giving me some level of comfort.
I received one invoice from these people after an Urgency Room visit. When I also got an invoice from Urgency Room, I made payment arrangements. I thought I was paying both bills as they were for the same visit, same treatment and because …
I have nothing negative to say about the service, however the billing department is absolutely the worst! I first received a bill from them for over $2000, I called immediately because I knew my insurance covered the entire visit. They …
Billing is TERRIBLE. The communication is practically non-existent. I’ve never experienced such horrible customer service before. AVOID them if you can. We don’t have a choice, and I wish we did, because it has been a NIGHTMARE dealing with them.
I don’t know why I am receiving a bill. I had my MRI in M Health fairview and already paid for that.
I just received a text message that I owe midwest radiology without any explanation. No statement or a bill. Nothing. Just a text message. I think it’s a fraud.
I just love the reviews on here.
nobody’s received an invoice.
I spoke to Midwest in April and they said it was paid. …
I had a great experience for my first MRI, the staff was amazing and made me feel comfortable from start to finish. …
We just received a notice that our $85 balance is in collections. We didn’t receive a single invoice, how is this now in collections? Our excellent credit rating is now in jeopardy over an $85 bill? This is unacceptable that you have this …
Don’t have any complaints about the services that I received, but I do want to warn people to stay on top of their bills from here, because this company is over-aggressive. …
Received my bill via text. I was able to see an itemized list of what services were performed, and what insurance company was responsible for. I was able to pay bill online with no issues. Very simple. …
I had a payment plan setup. They stopped taking the payments and sent me to collections. Their billing department is COMPLETELY INCOMPETENT. I will never authorize them to do any more work on me ever again. …
On June 2 I had a chest X-ray and I paid my bill as soon as it hit my insurance via Instamed on June 14, 12 days after service. I continued to receive bills for the same service. I opened a case with their billing department where they said …
I’ve been having an extremely difficult time settling my account. Apparently I have an outstanding balance on my account, but I have already paid for those charges through my insurance company’s payment platform. Midwest Radiology is saying …
Billing notice came 2 weeks from date of service via text alert. Quick and easy to access invoice and pay. Appreciate their service and quick processing. They sent confirmation when bill was marked as paid so I knew within 24 hrs of payment status.
The incompetence of this organization is so breathtaking that I’m sure there is a must be some sort of record they could win for it- At the very least, they should be giving out medals to anyone who calls their billing department. …
I received a text message with my bill following an Urgency Room visit. I paid the bill at the link, doublechecked to make sure there were no other balances, and then didn’t hear anything else. Almost 5 months later, I get a letter from a …
Same issues as everyone else. Billing is horrible. Didn’t know my provider used them so thought I was current on my bills. Never received paper statements. Never received the texts they claim they sent. All they needed to do was give …
This company is really hard to deal with. It’s funny to me because I am trying to pay a bill….hmmmm, you would think they would make that process easy?!
This company is terrible i had surgery back in November, I paid the same invoice twice the first time I couldn’t find the confirmation number or proof that I paid it but I knew I did so I paid again then they ended sending me a check …
AWFUL billing processes. I had a service done in mid-June and never received a billing statement, but they sent the bill to collections in July. Y’all need to get it together, especially considering you work with cancer patients who don’t …
I went for an ultrasound at a clinic that partners with them. They sent a bill, which I paid. Then after I paid, they apparently billed the wrong insurance so I owed more. Instead of sending me a new bill or contacting me in anyway to tell …