Two times now the guy that comes in the big green truck destroyed the garbage can the first time and now he destroyed the mailbox which cost me $350 to have it repaired
I NEEDED TO GET IN TOUCH WITH A SCALE HOUSE TO FIND OUT WHAT THEY CHARGE PER TON AND THE ONLY NUMBER THAT WAS ON THE SITE RANG TO ARIZONA WHICH IS THE CORPORATE OFFICE. WHEN I ASKED FOR THE NUMBER DIRECTLY THEY HAD NO WAY OF FINDING IT OR …
They are now a monopoly after buying Sun-Bergeron. Extorting the cities of Broward county. Sunrise and Deerfield beach have refused to pay $92/ton for recycling, twice the price which they contracted for under Sun recycling. The late Huizinga would be turning over in his grave.
Horrible company by far the worst to go dump your trucks at was way better when sun recycling was there! To expensive and no one knows what they are doing there will never spend a penny with waste management!
completely useless! we’ve instructed them many many times and even posted reminders to their drivers that when they empty our dumpster the driver MUST close the gate and lock our dumpster. waste management has even confirmed that that is …
I called on Thursday to find out when Bulk pick up will be in my neighborhood? They couldn’t give me an answer so they told me that they’d send a truck the next day on Friday. So I put my trash out by the street and they never showed up to …
This company has really improved since we started using them 6 years ago. We used to have trouble getting them to pick up all of the trash that was left at the curb. Sometimes it would take 3 phone calls to get them to come back and …
It’s been 3 weeks without a garbage can. I called 3 timed talked to a supervisor. They cannot call dispatch. I just want my can. Nobody cares over there.
Thank you for getting me my garbage can. You were very prompt and I appreciate it.
This company deserves 0 stars. Horrible service! Has not picked up our condominiums trash for 2 consecutive weeks, creating a health and safety risk for owners. Supervisors lie and tell you that your trash will be picked up and no one …
Forced me into a contract that could not be performed, missed service dates, customer service representatives never got back to me when they told me they would and then suspended my account. They strong arm small business into contracts and then do not adhere to the contract.
If you need a large metal dumpster for your project DO NOT choose Waste Management. Every time I call I get the run-around. I have been working over two hours trying to get them to pick up their dumpster. Quoted a different final price from …
Today Saturday January 16th we the regular Garbage- and Recycling service. This is the first time that the recycling can not was completely emptied. Half of the load in the can was left so now we have only 50% space for recycling this …
Company in extremely lacking in customer service and reliability. I have been in customer service industry for years and have never seen such poor responses to situations that call for the expertise in the field that is apparent within …
Ordinarily they do a great job. These guys take whatever we out out. But lately they have been arriving at odd hours of the day. Tuesday was Bulk Trash pickup day. I watched the driver pickup the yard debris at house across the street and …
I wanted to give a huge thank you to the driver today that came and got my recycling bin by my house. With the threat of a Hurricane last Tuesday I was not able to have my trash/recycling picked upped as normally scheduled. Trash pick up …
They always miss my recycling. I called customer service and was told they would return before days end. AS USUAL, THEY DID NOT! Why bother calling when they miss your recycle, because they will never return the same day or week.
Trucks and Containers are so clean and nice. Always advanced notice if schedule might be off due to holidays etc… Staff is friendly and respectful. All in all, a great company! Great job everyone!
WM Customer service is horrible, nobody answers the phone, we have a dumpster left here from previous tenant at 2420 NW 16th Ln Pompano Beach FL 33064, its overflowing everywhere and no sign of anyone picking it up. Worse service than DMV, …
Great people
Good
Good luck getting someone on the phone, waste of 30 minutes
Always productive when I’m there!!
Good service good response times good value for money.
You make good money working here no matter what position.
Horrible company with atrocious practices. These corporate blood sucking pigs are trash! Pun intended!!
Terrible, they work when they want you work. They are unreal I able with terrible workers
It is a monopoly. Using scare tactics and rude approach. A company, it seems, everyone loves to hate!
Two times now the guy that comes in the big green truck destroyed the garbage can the first time and now he destroyed the mailbox which cost me $350 to have it repaired
I NEEDED TO GET IN TOUCH WITH A SCALE HOUSE TO FIND OUT WHAT THEY CHARGE PER TON AND THE ONLY NUMBER THAT WAS ON THE SITE RANG TO ARIZONA WHICH IS THE CORPORATE OFFICE. WHEN I ASKED FOR THE NUMBER DIRECTLY THEY HAD NO WAY OF FINDING IT OR …
not even a thank you after reporting critical and potentially a dangerous situation to your offices. One Star. you should be ashamed of yourself
They are now a monopoly after buying Sun-Bergeron. Extorting the cities of Broward county. Sunrise and Deerfield beach have refused to pay $92/ton for recycling, twice the price which they contracted for under Sun recycling. The late Huizinga would be turning over in his grave.
Horrible company by far the worst to go dump your trucks at was way better when sun recycling was there! To expensive and no one knows what they are doing there will never spend a penny with waste management!
completely useless! we’ve instructed them many many times and even posted reminders to their drivers that when they empty our dumpster the driver MUST close the gate and lock our dumpster. waste management has even confirmed that that is …
Stay Away !! At All Costs !!!
Every month they are ripping me off by telling me my trash is contaminated, $ 300 for a small trash container. …
I called on Thursday to find out when Bulk pick up will be in my neighborhood? They couldn’t give me an answer so they told me that they’d send a truck the next day on Friday. So I put my trash out by the street and they never showed up to …
This company has really improved since we started using them 6 years ago. We used to have trouble getting them to pick up all of the trash that was left at the curb. Sometimes it would take 3 phone calls to get them to come back and …
It’s been 3 weeks without a garbage can. I called 3 timed talked to a supervisor. They cannot call dispatch. I just want my can. Nobody cares over there.
Thank you for getting me my garbage can. You were very prompt and I appreciate it.
This company deserves 0 stars. Horrible service! Has not picked up our condominiums trash for 2 consecutive weeks, creating a health and safety risk for owners. Supervisors lie and tell you that your trash will be picked up and no one …
Forced me into a contract that could not be performed, missed service dates, customer service representatives never got back to me when they told me they would and then suspended my account. They strong arm small business into contracts and then do not adhere to the contract.
If you need a large metal dumpster for your project DO NOT choose Waste Management. Every time I call I get the run-around. I have been working over two hours trying to get them to pick up their dumpster. Quoted a different final price from …
Today Saturday January 16th we the regular Garbage- and Recycling service. This is the first time that the recycling can not was completely emptied. Half of the load in the can was left so now we have only 50% space for recycling this …
Company in extremely lacking in customer service and reliability. I have been in customer service industry for years and have never seen such poor responses to situations that call for the expertise in the field that is apparent within …
Ordinarily they do a great job. These guys take whatever we out out. But lately they have been arriving at odd hours of the day. Tuesday was Bulk Trash pickup day. I watched the driver pickup the yard debris at house across the street and …
I wanted to give a huge thank you to the driver today that came and got my recycling bin by my house. With the threat of a Hurricane last Tuesday I was not able to have my trash/recycling picked upped as normally scheduled. Trash pick up …
They always miss my recycling. I called customer service and was told they would return before days end. AS USUAL, THEY DID NOT! Why bother calling when they miss your recycle, because they will never return the same day or week.
Trucks and Containers are so clean and nice. Always advanced notice if schedule might be off due to holidays etc… Staff is friendly and respectful. All in all, a great company! Great job everyone!
WM Customer service is horrible, nobody answers the phone, we have a dumpster left here from previous tenant at 2420 NW 16th Ln Pompano Beach FL 33064, its overflowing everywhere and no sign of anyone picking it up. Worse service than DMV, …