Unilab of Dade issued a duplicate bill for a service that I had already paid for. The representative from my doctors office tried reaching out to them several times to resolve this situation and they refused to answer calls or emails. I …
We needed the results from the morning’s test before the start of the Sabbath, and they came in even earlier than the earliest expectations. Not only did I get a negative response but a peaceful Sabbath. Kelita you are the best
Have called at least 6 times to correct billing each time I am told “the correct department has been alerted”. Fast forward 6 months later I receive the original bill, plus the correct bill along with late fees on the original amount. I am …
UniLab has always been wonderful to work with. The girls that draw blood are supper fast with zero pain. If you’re looking to do accurate fertility testing this is the lab you want your Dr. to use. Nice team, too.
We had a great experience. They were efficient, fast and friendly. I would recommend them. Keisha and Kelita took great care of us and we had our PCR results in a timely fashion so we could travel safely.
In regard to the “response from the owner” – I have contacted you SEVERAL times via phone and email. You refuse to assist and have just stopped responding. Your customer service is clearly lacking. Your billing practices are irresponsible …
Did my a same day covid test through unilab for international travel. Kelita did the test and was very professional and kind. Had my test results in a timely fashion shortly before they even said I would receive them. Test results were approved by the airlines for boarding. Great service. Thank you Kelita and UNILAB.
The in site attention was very good. The results didn´t arrive on time in my case (may be because of an email error), but I wrote a late night email and they sent me the results. So, the overall experience was OK. My wife did the test with me and she received the results ok, even before the promised time.
Even with some rather rude customers in line before us, Kelita was able to keep things light and calm while also getting us in and out for testing quickly! We’re so appreciative of the quick and professional service we got at Unilab!
I really had a good experience here, price was actually decent. I got there at 4pm and I got my results next day in the email at 6pm. You must make appointment online, and if you use code Square21 for limited time you get 20$ off. Only …
We had to get Covid tests to travel. Everything went smoothly, from setting the appointment, to reminders, to efficiency on site. Also Vernell actually made the experience pleasant (well, almost.) Loved her! We tested at 11ish a.m. and had PCR results by 5 p.m.
We have been using Unilab for same day PCR testing and have tested here 4 times in the past 4 months. I have not found anyone who offers same-day results other than Unilab and they have delivered 100%. I know I will receive my results as …
I found Unilab via Google for Covid testing. The website is super easy to follow and appointment times were plentiful. I received not only confirmation emails but reminder emails as well. (yes, emails, I had to visit them for testing 3x; …
For the last 3 months I’ve been trying to make a payment online. It keeps telling me the security is not valid! I never heard in my life I need a security code to make a payment. It not ask for a security code! They were supposed to to send …
Searched for clinics to guarantee PCR results within the 72 hour time frame required by the airline. Most clinics were vague, with a possible result in up to 5 days. Usually an answering machine responded to my call. Unilab responded with …
I should have read the reviews before. I wanted to share today’s 12/17/21experience at Unilab on Davie. I got there at 9am as scheduled, all doors were locked. I called turned out to be that no one mentioned it was at door 106 not 102, so I …
This is the first time I needed a PCR test. I’m traveling to Turkey tomorrow at 9pm. I spoke with Kristin at 8:45am was able to accommodate me for the next available appointment. Followed through with coordinating the appointment instantly. …
I purchased 2 COVID next day tests to use to travel outside the country. You have to get the results within 72 hours of your flight. We did the tests on Thursday and we couldn’t find the results send to our email by Friday night. I called …
I just received a call from this place telling me that they were billing me for services rendered through my doctor’s office. They had old insurance and address information and I felt uncomfortable. Additionally, I have never received a Bill to inspect these charges and validate.
Got a bill from them for a PCR test I never took. Especially since the doctor on the invoice is 30-40 minutes away & my own PCP is 2 miles away. Today is the 2nd call I made & I left a v/m. Yesterday I got a promise this will researched. Waiting for a callback. Hope springs eternal…
Unilab of Dade issued a duplicate bill for a service that I had already paid for. The representative from my doctors office tried reaching out to them several times to resolve this situation and they refused to answer calls or emails. I …
We needed the results from the morning’s test before the start of the Sabbath, and they came in even earlier than the earliest expectations. Not only did I get a negative response but a peaceful Sabbath. Kelita you are the best
Have called at least 6 times to correct billing each time I am told “the correct department has been alerted”. Fast forward 6 months later I receive the original bill, plus the correct bill along with late fees on the original amount. I am …
UniLab has always been wonderful to work with. The girls that draw blood are supper fast with zero pain. If you’re looking to do accurate fertility testing this is the lab you want your Dr. to use. Nice team, too.
We had a great experience. They were efficient, fast and friendly. I would recommend them. Keisha and Kelita took great care of us and we had our PCR results in a timely fashion so we could travel safely.
In regard to the “response from the owner” – I have contacted you SEVERAL times via phone and email. You refuse to assist and have just stopped responding. Your customer service is clearly lacking. Your billing practices are irresponsible …
Did my a same day covid test through unilab for international travel. Kelita did the test and was very professional and kind. Had my test results in a timely fashion shortly before they even said I would receive them. Test results were approved by the airlines for boarding. Great service. Thank you Kelita and UNILAB.
The in site attention was very good. The results didn´t arrive on time in my case (may be because of an email error), but I wrote a late night email and they sent me the results. So, the overall experience was OK. My wife did the test with me and she received the results ok, even before the promised time.
Even with some rather rude customers in line before us, Kelita was able to keep things light and calm while also getting us in and out for testing quickly! We’re so appreciative of the quick and professional service we got at Unilab!
I really had a good experience here, price was actually decent. I got there at 4pm and I got my results next day in the email at 6pm. You must make appointment online, and if you use code Square21 for limited time you get 20$ off. Only …
We had to get Covid tests to travel. Everything went smoothly, from setting the appointment, to reminders, to efficiency on site. Also Vernell actually made the experience pleasant (well, almost.) Loved her! We tested at 11ish a.m. and had PCR results by 5 p.m.
We have been using Unilab for same day PCR testing and have tested here 4 times in the past 4 months. I have not found anyone who offers same-day results other than Unilab and they have delivered 100%. I know I will receive my results as …
I found Unilab via Google for Covid testing. The website is super easy to follow and appointment times were plentiful. I received not only confirmation emails but reminder emails as well. (yes, emails, I had to visit them for testing 3x; …
For the last 3 months I’ve been trying to make a payment online. It keeps telling me the security is not valid! I never heard in my life I need a security code to make a payment. It not ask for a security code! They were supposed to to send …
Searched for clinics to guarantee PCR results within the 72 hour time frame required by the airline. Most clinics were vague, with a possible result in up to 5 days. Usually an answering machine responded to my call. Unilab responded with …
I should have read the reviews before. I wanted to share today’s 12/17/21experience at Unilab on Davie. I got there at 9am as scheduled, all doors were locked. I called turned out to be that no one mentioned it was at door 106 not 102, so I …
This is the first time I needed a PCR test. I’m traveling to Turkey tomorrow at 9pm. I spoke with Kristin at 8:45am was able to accommodate me for the next available appointment. Followed through with coordinating the appointment instantly. …
I purchased 2 COVID next day tests to use to travel outside the country. You have to get the results within 72 hours of your flight. We did the tests on Thursday and we couldn’t find the results send to our email by Friday night. I called …
I just received a call from this place telling me that they were billing me for services rendered through my doctor’s office. They had old insurance and address information and I felt uncomfortable. Additionally, I have never received a Bill to inspect these charges and validate.
Got a bill from them for a PCR test I never took. Especially since the doctor on the invoice is 30-40 minutes away & my own PCP is 2 miles away. Today is the 2nd call I made & I left a v/m. Yesterday I got a promise this will researched. Waiting for a callback. Hope springs eternal…