Monument Waste Services and Rocky Mountain Sanitation are now part of Republic Services. We look forward to serving customers in Colorado. See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
| Friday | 8AM to 4PM |
721 23 Rd, Grand Junction, CO 81505
This place is off to a bad start. Poor communication. Did not send a bill and did not pick up my trash. Did the same thing to my work.
They don’t answer phones or emails. …
I had a bad experience at first but was able to get ahold of customer service via email to help me. They made things right and credited my account right away for charges that I didn’t concur. I will use them in the future and wish them the best. 🙏🏾 Thank you again! …
They do not pick up and they do not return calls. We have left 5 messages over a week…. i give up, I think they went out of business, better call waste management. their corporate office refuses to help and just tell me to call local office, again,, the local office is abandoned it looks like
Haven’t had trash pick up since the merge . No one returns calls . Oh and I have paid over in my bill . They suck looking for new trash company.!
We do not use Rocky Mountain Sanitation (for reasons unrelated) but they do pick up in our neighborhood. My 2.5 year old daughter loves trash trucks. Every Tuesday afternoon they come to pick up our neighbor’s trash, my daughter hears the …
Friendly service
Perfect service!
This place sucks and rips you off
Great service!
Great place and wonderful service
Great people and company!
Great customer service.
Great customer service! 🙂
Never a hitch always pick up on time.
Great experience with reservation, service, and cleaniness!
Great company full of friendly people.
Really Enjoy the Friendly voices when I call in!
Great company to work with!
Excellent customer service everytime!
Great company always nice drivers.
We RMS services! Customer service always polite.
The best service around anywhere..The workers are wonderful
Always nice and helpful , great service !
You always do a wonderful job thank you for working hard for us!!!
The best in the West:) great customer service as well
The worst! Do NOT use them for anything!!
Very dependable. Active on Facebook if any changes happen for a route on a given day.
Very friendly service, both over the phone and in person.
Best and cheapest in the area. Driver is very courteous
They are promo and professional. We appreciate that.
Best price in town! Excellent & friendly customer service.
Very good. Great service with great attitudes. Definitely a great company.
This company is really nice, the trash guys are really polite
Your drivers are unbelievably friendly and we appreciate their bravery in these hard times.
Had to cancel after 2 years due to changing circumstances. Have no complaints about service whatsoever!
They were super great on the phone and I got a hand written letter thanking us for joining
We appreciate the terrific customer service and prompt arrival for pick up!
They are all great, outstanding service and their customer service is perfect, BRAVO
Competitive price, showed up when scheduled. Never had a problem with the service or during contacts with the company.
Super affordable, excellent customer service, and very professional.
STAY AWAY FROM THIS ‘FLY-BY-THE-SEAT-OF-YOUR-PANTS’ COMPANY. THEY WILL SUCK MONEY OUT OF YOU SO COVERTLY AND THEIR SCHEDULES ALWAYS SEEM TO BE SCREWED UP. THEIR STAFF (PHONE ANSWERERS) ARE SOME OF THE RUDEST PEOPLE IV’E COME INTO CONTACT WITH SINCE I MOVED TO G.J. SEEK WASTE DISPOSAL ELSEWHERE…
I have used your services for about 26 years now and have always considered it to be the best in the Valley. Thank you all.
I have been using their waste service for a few years and their pricing and polite professionalism is always outstanding.
Great service. We have moved back after being gone for 2 years. And they we the first company called when we moved back.
These guys went above and beyond in service. I missed trash day, instead of driving by, they stopped. The walked up my driveway and grabbed my cans plus the bags on the ground and hauled it all away. Thanks guys! I cant express my gratitude enough!
Very personable company. An actual human answers the phone when you call and you do not have to go through a series of menus to talk to someone.
They have helped me out since I moved here two years ago. Best service ever, great customer service also. Recommend to everyone I know !!
Couldn’t ask for better service at an affordable price. They truly are willing to go above and beyond. THANK YOU RMS!
All has been going well with trash pick up. We could use a bigger container but can’t afford more so sometimes there’s an overflow. Workers get the job completed with no issues.
These guys are always great. I every so often set out snacks and cold water for the hard working guys and they are always thankful. Keep up the good work.
Great Company to use! No complaints! Personal service and they let you know ahead of time on their FB page if there are any updates or delays you should know about!
I got charged $15 for a bag of drywall to be hauled off. They called it construction waste fee. I put out trash maybe once a month at most. Wont be calling as I can see what I will be getting. Will just change service.
They have the best customer service in town!! When I forget to roll my can out they never hesitate to jump out and grab it! Very nice staff and drivers!!
This company broke my garbage can twice now, they wont compensate me at all, I FIRED them. They have no accountability at all. Use Commercial Refuse Service, better prices too.
This company has been so great to us. Prompt service and true to cost. No hidden fees
Watch out for these guys. They charged me for 8 eIxtra cans that I never put out. I was home so I know no one else put anything out there. One time I went out to bring my can in and there was a pizza box in the middle of the road. It must have come from my can as it had my address on it.
Thank you RMS for great service….always helpful, quick and efficient. Trash cans are always put back neatly and no trash left around. When I am not on the ball in putting out cans , crew is always willing to help me out. I appreciate you!
Drivers ignore speed limits, fail to stop or yield when leaving drive ways, and do not adequately slow down when a driver in front of them is turning.
I Have been a customer for a little over a year now, and have been charged a $5.00 late fee twice after never receiving the initial bill. The first time, they removed the late fee, but it was like pulling teeth to make that happen. Then I …
Worst trash company ever. Including the office personal. First day of service, and last day. Do not hire them as your trash service. Poor poor poor customer service. Liers liers . Its funny that Rocky Mountain will comment on the nice reviews but not on the people’s reviews that are unhappy. Piece of work. Rudest ever
If I could give this company a negative star I would. They put extra charges on my bill even when I didn’t have anything extra. The manger hung up on me after I confronted them about the extra charges. After multiple extra charges and excuses from the management I cancelled my services. The manager and owner are lying thief’s.
Great service. Reasonable rates. Prompt and professional. Office staff very friendly. (It would be great to have a recycling service too.) I would highly recommend Rocky Mtn.
I forgot to put my trash out and they still got it for me! I had a little hiccup when I first started service with them but they took care of it quickly. Highly recommend a Rocky Mountain Sanitation!
I am very pleased with the service provided by RMS. The drivers and office staff have always been courteous and helpful. I would highly recommend this company because of their pricing and excellent service..
Called a week in advanced for extra items on the pick up for that week and some of the items were left behind. Called the following Monday to be told that i need to bundle the small pile of branches. That’s not a problem but why wasn’t i …
We love being your customers! We have used trash services for many years now, and never have we had such a wonderful experience as we have had with yours. Thank you, Rocky Mountain Sanitation, you are the best!
They went and picked up more then I put out and cleaned up everything.
We’ve used RMS for 11 years and have always been happy with their service. Polite & friendly office workers and efficient & tidy truck crew.
These folks are ***** in my book. The office staff, drivers, truck staff and decision makers – all went out of their way to make my experience with Rocky Mountain Sanitation as worry & stress free as possible. I definitely recommend them to …
I have been a customer for many years with this company. Over the years, I have noticed that their placement of my trash cans has become sloppy; Potentially causing harm to drivers (cans end up in the road) and to my trash cans. When I …
Best company and best service on the western slope!!! Make a phone, get a real person who is helpful, considerate and knowledgeable. Compare that to anyone else and you will agree RMS is the best by far.
Had this company for 6 years. The first time I call with an issue about uncollected trash, they were unwilling to resolve the issue, and wanted to charge me an extra $50.00 to fix there mistake. The first lady I talked to was nice the …
I really appreciate having an alternative to city waste disposal. RMS is fabulous. I had an issue with a runaway trash can that I didn’t where it lived. I called, they helped get it home. I’m grateful, and I’m sure my neighbors are grateful.
Admittedly, we do not use their service, but I have to give a huge thank you review for the crew running around the South Camp area that makes a point to wave to my two year old daughter and it makes her day. Today they gave her a trash truck sticker and she was thrilled. It’s the little things
I’ve been using them for years, and I was broke a few months ago and my service got suspended for about 5 days. I restarted with them well, like I said I had been really broke and that week I didn’t have trash service I also ran out of …
RMS is a great and kind service! They do such a great job and the guys are so nice and I’m hoping to become a garbage man for RMS when I’m older!
This company gives horrible customer service. They are way more expensive than there competition. They state they can charge whatever fees they want and do not have to list them on their site. I was informed by the state attorney general …
The horror that is this company. This used to be a good company. I switch to them years ago. I live in SD in the summer and for the last 5 years have been calling In May and having my trash suspended and I call every August and have it …
We used this company for almost 3 years and never had a bad experience. Customer service is prompt and polite.
Very prompt at getting the can to our home the same day. So the painters could start painting before we move in to the new house. Also had a misunderstanding on an unscheduled pickup and was reimbursed toward the next quarters scheduled pickups. Very enjoyable to work with.
I had this service for 4 years and provided my own cans. First, they cracked my can AND broke the lid off. Then on my last bill they charged me TWICE for an extra 96gal can I don’t even have! When I called them on it, I explained the can in …
I’ve been using RMS for about 4 months now. I have no complaints. They show up every Friday and take my trash away. When I call they are helpful. …
We have been using them as our trash service for about a year now. They are reasonable to work with and the price is well worth it! They also do payments every 3 months which makes it super easy for me!
This company is very easy to deal with and has very fair prices. Besides the regular weekly pickup we have had three special large loads removed for a reasonable charge. My only wish is that it included recycling!
I am continually amazed at the customer service of RMS. This morning I was dragging my trash can down to the road as the truck was turning on my street. The guys smiled and waved as they picked up my neighbors trash. After dumping my …
My family and I have experienced great service from Rocky Mountain Sanitation for the past 5 years. We live on G 3/8 road and the customer service we have received has been fantastic. We appreciate how Rocky Mountain Sanitation values every customer, it shows!
I live on Vista Ct. near 26 and I Road. My service is unbelievable. The people who pick up the trash and drive the truck are always hustling. They are prompt and hard working. They don’t scatter or make a mess of things like a our previous carriers. I love Rocky Mountain Sanitation!! Great Service, Great People!!!!
We have been with this company for our trash service for over 10 years and have always been satisfied with their great customer service. They are courteous whenever I call their office to ask a question or stop trash pick-up when we are …
Excellent service, and the best price in town. I called them after Waste Management started raising my bill $10.00 every billing period with no reason why, and Rocky Mountain Sanitation cut my bill in half. Great company!
These people are the best in Grand Junction. They are always on time and are never careless. They are friendly and will even stop and speak. We had the same driver forever, but apparently he has finally retired. He will be missed, but the …
I have had nothing but wonderful experiences with Rocky Mountain Sanitation, they were extremely helpful when I bought my new home and setting up my service. They have been wonderful to deal with on any issues, or changes that arise. Go Purple!
I use Rocky Mountain Sanitation for my home and my business, and they have been nothing less than amazing the entire time! Every time I have to call in the staff is so helpful, very professional and solution oriented, and really makes me feel like the care about me! I cannot recommend Rocky Mountain Sanitation enough!
We have used Rocky Mountain Sanitation for about 7 years. We moved two years ago and they made the transition super easy and without stress over our can needing to be picked up from the old house and having a can at the new house. I’ve only …
I have been with Rocky Mountain Sanitation since 2009. They are the BEST in town hands down. Good service both on the road and in the office. Always courteous and their prices are fair. For those complainers? Well, I think there are …
RMS is an excellent service. They are professional, consistent and great with their pricing! We switched services a few years ago and have found that RMS have employees with integrity, diligence and hard work. What more could you ask for in a company! I highly recommend this trash service!!
Everytime I call, it’s just the most pleasant experience! I feel like you normally wouldn’t expect such great customer service from a trash company, you can absolutely expect it here! I also love the monthly newsletters. Not to mention, this company is GREAT price! I would recommend RMS over and over again!
We used another city provider for many many years and once we switched to the big purple truck we won’t go back. Every now and then we have an extra box or two full of stuff and we put out and they always take it. The workers are really nice and we enjoy seeing them weekly!
New to RMS but they are always very kind on the phone, haven’t had any issue with trash removal, as well as they send you kind postcards and texts. Excellent customer service!
This company’s policies and customer service are exactly what the company does GARBAGE!!! They can get bent.
We have been using RMS for 5 years now and have never had a problem. Everyone in the office is always cheerful and professional. The guys on the trucks are awesome! Highly recommended for trash service!
We’ve been using RMS for almost two years, and I can’t say enough about their fantastic service. They’re 100% dependable and very courteous. They’re easy to reach and very helpful. The drivers are so nice and go out of their way to do a great job. I couldn’t be happier, this is the best service we’ve ever had!
Their service is horrible. The owner Lisa Mullen if she doesn’t agree with you hangs up on you int he middle of the phone call. If you leave a bad review on RMS facebook she will delete the comment and block you! They have NO RESPECT for …
We had a yardsale last weekend and yall came by to grab our trash. I have a 2 yr old little girl and she was waving as they were grabbing our can. The guy got out of the truck and gave her a sticker and some nuckle 🤜! Yall are always so nice and friendly. In a world full of mean people, thank you for being kind to my baby ❤ …
This company just sold out to a new owner and will over charge you worse than gyms. They charged me for 6 weeks of service I never signed up or paid for. Then sent it to collections without any proof. There is other garbage services in Junction. Trust me stay away.
Ok so I would just like to thank the people who were doing trash today because they ALWAYS come to our house between 7:55- 8:00 A.M. on the dot EVERY Thursday morning (I usually go take my kid to school and they come and go within the time …
Have been attempting to contact them since their merge, never get a call back after multiple voice-mails left. Never got any word of them merging with a new company either, just got a bill from some random company that I never contracted …