At Tallman Eye Associates we listen carefully to your eye care concerns, then provide quality diagnosis, information and treatment so that you may … See more
(Translated by Google) The worst thing, in this place on the optical side, there is a lady with blond hair, she wears black glasses, she is a rather rude woman and quite foul-mouthed. I went to look for a measure for my son’s glasses and it …
Long wait. Had an apt. For my mom here apt. Was at 9:20 AM. THEY OPEN AT 8AM. 9:50 STILL WAITING AND THERE ARE 4 PEOPLE AHEAD OF HER. Staff is rude and don’t care.
This place is amazing starting with the secure check in process with sanitizing and temperature checks to the wonderful nurse Kathy and outstanding Dr Aileen Maria I will definitely be recommending them to everyone I know
My optometrist referred me here for a 5 minute procedure. Dr. Kaul at Tallman performed a 3 hour completely unnecessary laser surgery on my eye. During the procedure I was offered an otc medication. I explained that I can not take …
We love dr Yanni and have been with him for many years. We have been to Lawrence, Haverhill, North-Andover, it doesn’t really matter where we go.
The only thing open for improvement is the check in system.
Other than that, we are extremely happy with the care we receive.
My son went in for a medical condition and they billed it as a routine. No one in billing ever returns a phone call when they state they will return within 24 hours. Once a very successful and prompt business is now turning into a below average business. The father that opened this practice would not be proud.
Just called to try to book an appointment and Jennifer – the receptionist – was extremely rude and unprofessional. She was being aggressive and if that is the type of staff that they hire, then I can only imagine the poor quality of care …
They are the worse customer service experience taht I ever had. I needed a copy of my prescription and they refuse to give it to me because I haven’t had my vision care with them. I tried to explain why and the girl kept interrupting me while speaking and that’s why I changed office.
I had to bring my mother in to the ER for eye pain, and the on call refused to work with the ER. They don’t even know what hospital they’re affiliated with. We had to go into Boston to Mass Eye and Ears emergency room, because of the …
Their contact lens department is AWFUL! They never pick up the phone and do not bother returning the calls. I had to go through the optical shop (which btw is great) to get hold of a person in their contact lens department. And when I did …
I hurt my eye Saturday night, went to urgent care Sunday morning. Nurse Practicioner said to see my optometrist asap. Called Tallman at 8:00 am Monday, left a message and have been waiting for a call back. …
I also cannot believe the bad reviews. The people at Tallman Eye Associates have been nothing but polite and professional. They have always treated my 84 year old mom with dignity and respect. She had cataract surgery on one eye and it went perfectly well and she can see again. I’m very thankful for their services.
I had stroke in march they don’t have doctor they told me you book appointment in Boston they provide me doctor too book appointment ,wen I call they they told me tellman eyes to call to provide my details and symptoms I call 5 to 6 times …
My wife and I have both been to this office and found all of the personnel to be very professional. Our doctor, Dr. Pappavaselio, is extremely thorough and cordial. He took the time to explain everything to us. My wife couldn’t drive prior …
I don’t think this place is as bad as some people make it out to be. They’ve been having a nationwide issue with the phone system. As far as service, these doctors are exceptional. They know what they’re doing and they’re passionate about …
If I could give them a 0 star I would. They have rescheduled my apt 3 times now. Meaning I haven’t been able to see an eye doctor for about a year and a half. What’s worst is that whenever I did go, I’d have to wait for over 2 hours to be seen. Definitely taking my business else where.
This is my 3rd time rescheduling my eye doctor appointment because they’ve cancelled my appointments twice already (at both locations) and every time I have to reschedule they book me 3-4 months out, so it’s about to be almost a year I’ve …
Lately totally unacceptable, lack of respect, and insensitive behavior for the patient
needs. I’m just wondering what has happened. Doctors and assistants are great. …
(Translated by Google) Incredibly long waiting time.
(Original) …
(Translated by Google) The worst thing, in this place on the optical side, there is a lady with blond hair, she wears black glasses, she is a rather rude woman and quite foul-mouthed. I went to look for a measure for my son’s glasses and it …
I wouldn’t trust anyone else with my eyes !
Staff is rude and don’t explain anything. I do not recommend.
Nice office, but waits can be long and parking can be full
Beautiful office, but awful customer service and long long long waits.
Secretary for eye side. Rather rude and doesn’t really give a crap. I think she hates her job
Very slack and unprofessional. Covering for each other’s slackness, regret being there for last more than a year
Tried to charge me $700+ for a pair of glasses that I got from Zenni for under $100
Way over priced on glasses, Customer service is not the greatest, long wait, works like an assembly line! Will not be going back!
Took us on time and we’re out within an hour which included new frames. Staff was friendly and team playing attitude.
Long wait. Had an apt. For my mom here apt. Was at 9:20 AM. THEY OPEN AT 8AM. 9:50 STILL WAITING AND THERE ARE 4 PEOPLE AHEAD OF HER. Staff is rude and don’t care.
Love this office always able to get in when i need it and when I order my contacts i get them in a week or less. Highly recommend it to anyone else
This place is amazing starting with the secure check in process with sanitizing and temperature checks to the wonderful nurse Kathy and outstanding Dr Aileen Maria I will definitely be recommending them to everyone I know
I’m pretty sure I heard a cattle are treated better than this place , just go there you’ll see . A dam machine take your information LOL . Good luck.
Terrible costumer service over the phone! 5 month wait for an appointment! GTF out of here!
My optometrist referred me here for a 5 minute procedure. Dr. Kaul at Tallman performed a 3 hour completely unnecessary laser surgery on my eye. During the procedure I was offered an otc medication. I explained that I can not take …
We love dr Yanni and have been with him for many years. We have been to Lawrence, Haverhill, North-Andover, it doesn’t really matter where we go.
The only thing open for improvement is the check in system.
Other than that, we are extremely happy with the care we receive.
My son went in for a medical condition and they billed it as a routine. No one in billing ever returns a phone call when they state they will return within 24 hours. Once a very successful and prompt business is now turning into a below average business. The father that opened this practice would not be proud.
Just called to try to book an appointment and Jennifer – the receptionist – was extremely rude and unprofessional. She was being aggressive and if that is the type of staff that they hire, then I can only imagine the poor quality of care …
They are the worse customer service experience taht I ever had. I needed a copy of my prescription and they refuse to give it to me because I haven’t had my vision care with them. I tried to explain why and the girl kept interrupting me while speaking and that’s why I changed office.
I had to bring my mother in to the ER for eye pain, and the on call refused to work with the ER. They don’t even know what hospital they’re affiliated with. We had to go into Boston to Mass Eye and Ears emergency room, because of the …
Their contact lens department is AWFUL! They never pick up the phone and do not bother returning the calls. I had to go through the optical shop (which btw is great) to get hold of a person in their contact lens department. And when I did …
I hurt my eye Saturday night, went to urgent care Sunday morning. Nurse Practicioner said to see my optometrist asap. Called Tallman at 8:00 am Monday, left a message and have been waiting for a call back. …
I also cannot believe the bad reviews. The people at Tallman Eye Associates have been nothing but polite and professional. They have always treated my 84 year old mom with dignity and respect. She had cataract surgery on one eye and it went perfectly well and she can see again. I’m very thankful for their services.
I had stroke in march they don’t have doctor they told me you book appointment in Boston they provide me doctor too book appointment ,wen I call they they told me tellman eyes to call to provide my details and symptoms I call 5 to 6 times …
My wife and I have both been to this office and found all of the personnel to be very professional. Our doctor, Dr. Pappavaselio, is extremely thorough and cordial. He took the time to explain everything to us. My wife couldn’t drive prior …
I don’t think this place is as bad as some people make it out to be. They’ve been having a nationwide issue with the phone system. As far as service, these doctors are exceptional. They know what they’re doing and they’re passionate about …
If I could give them a 0 star I would. They have rescheduled my apt 3 times now. Meaning I haven’t been able to see an eye doctor for about a year and a half. What’s worst is that whenever I did go, I’d have to wait for over 2 hours to be seen. Definitely taking my business else where.
This is my 3rd time rescheduling my eye doctor appointment because they’ve cancelled my appointments twice already (at both locations) and every time I have to reschedule they book me 3-4 months out, so it’s about to be almost a year I’ve …
Lately totally unacceptable, lack of respect, and insensitive behavior for the patient
needs. I’m just wondering what has happened. Doctors and assistants are great. …