worse service I ever experienced from a service provider. they do not hold up to their part of the contract. they emptied my dumpster 2 times in 6 weeks. its supposed to be emptied weekly. I cant rate it by stars because the system …
this company is not worth sh– i am elderly broken wrist with plate and I did not have the cans on the street no pick up too lazy to walk 8 ft to cans on driveway
I just got ran off the road by one of their drivers in LaPlace who was flying down a street that is being repaired Blowing Rocks and dust everywhere. Extreme carelessness and recklessness
Extortion at its finest! It’s a shame that the parish signed on to this horrible company! Horrible customer service! Wouldn’t recommend even if was the only service to be had!!!
This company really sucks…I would not recommend this company to anyone. Poor service, wants to blame there problems in you and management just makes excuses. Very poor company to deal with
They come and pick up trash but they throw everyone’s garbage cans like it’s nothing and I live by elderly folks they always and faithfully miss my garbage can and I basically have to stand out there to make sure it gets dumped
Worst company ever. Don’t call and ask for a manager because apparently the managers don’t have phones, wherever they are. They have completely messed up on our bill since day one.
Horrible we live on a busy street & they just toss the trashcans anywhere traffic has to pass around some hit it not purposely because they have no choice.. The trash tops all damage & I’m not buying another one when it was damage by the workers
Called about our neighbors home being condemned and all the debris being there for 2 weeks by the road already and they came the same day and picked it up. Great service after they found out.
Terrible customer service, no one knows anything, no one can answer a question. They take messages for management to call you back, you don’t receive a call back, ever! They basically take your money & do whatever they want. I am …
This is the worst company to ever do business with I am disappointed in st martin parish for allowing this company to do business here I will be getting with them and better business bureau ever since day 1 they were confused they …
Thanks to the workers with a sharp eye who saved a little’s girls life. You are heroes. Makes me so happy for that child and her family that you were there. God Bless you.
Worst service bad management don’t pick up trash even when u call the office. They lie. And say someone coming but don’t. Need to replace company that will do the job they paid for. Or just fire them all. And get new people who will work
They leave trash on the ground after pickup and just throw trash cans anywhere. Schedule pickup is all over the place also. When Allied was providing service the pickup was consistent.
Live on a busy highway. Cans are left on the road, have called many times to complain, still happens
Today they threw my can in the ditch full of mud …
Its 5:30 pm on pick up day and my FULL GARBAGE CAN is still sitting at.the end of.the driveway. Unacceptable. But always on time to send a bill! Should have never switched.
Only giving one star because I’m very dissatisfied with the service I’ve been given here recently. They took a call from someone I don’t know telling them that I no longer wanted my dumpster and instead of verifying it with myself or my …
I had the misfortune of being in a store in New Orleans during a visit. When the workers stopped to come in. They had such nasty and foul mouths. I ran out the store. Saw the name of their company truck and just wanted to leave a comment. Where do you find your workers?
They will take your money for an extra trash can but then tell you they dont have access to their own computer system in order to verify that you are on the list! Neither will reach out to someone that does have access in order to set your …
This outfit is full of liers. There in over their heads. Took my money for extra trash can going on 4 months . Every time I call I’m told a different lie. I rate their support at zero. Shame because waste management was great… the only …
Called numerous time to dump the dumpster at work an they said they come it took over two weeks to get dump then ask the driver to do two dumps because we had to keep trash inside because couldnt fit anymore in gave us attitude
We have had this service, Mandatory by our Parish, for 7 weeks now. They are suppose to pick up our trash once a week. However, 3 times so for they have NOT picked up our trash, yet we are suppose to pay for a service that we are NOT …
I own several vacant properties, as well as my residence. Needless to say that each and every property (including the vacant ones) received a bill for trash services. I have called them at least twice to have the charges removed for each of …
We have had problems here and there since we started our service. But this week and last, takes it. Last week wasn’t picked up. This week…I called Tuesday due to dumpster being filled OVER the top. I was told it would be picked up later …
Apparently, you need to kindly gift wrap the garbage in bags (probably with a bow on top) for them to even touch it. Nevermind if the garbage weighs less than 10lbs.
Cecilia, la. Customer service are liars and all they do is make excuses for drivers. Miss trash pickup days routinely. No use calling bc never they never wrong. Horrible pick by st Martin parish jurors. Thanks for putting it to us again.
We have been waiting on Pelican to pick up debris from our home since BEFORE hurricane Laura. We have called numerous times and were told we were on the list for pickup and no one shows up. They are supposed to pick up twice a month and …
I live in New Roads La. Our garbage days are Monday and Thursday. My husband faithfully puts garbage to road night before pickup. The driver Monday, March 23, picked up everyone else’s on this street but ours. This really was not the issue …
Have used them for three years to service my apartment complex. They very infrequently service property without my calling. Attempted to resolve difficulty they are having in servicing by being flexible. After working with three sales …
What day is Trash Day? Who the heck knows? This week, it was Thursday. Last week, it was Wednesday. The week before? Trash was picked up on Wednesday and Recycling on Thursday. The week prior? Trash was picked up on Thursday and Recycling …
Total joke of customer service. They are fast to take money but yet in return you get below par service. Paid for additional trash can and 3 weeks later no trash can. Called multiple times and kept getting told different delivery dates. …
This business should just shut down because they can’t do the one job they are hired to do. I have a business that shares a dumpster with three other business and we have been calling for three weeks about the dumpster not being dumped. …
Called both the local number and the main number today regarding a date for a bulk trash pickup. Called between 1:45 and 2:15 so lunch shouldn’t have been an issue. Both times, no answer, with a ten minute hold to their main number. After …
This is the most incompetent trash service I have ever had the pleasure of dealing with. Their drivers don’t do their job, and pick up trash on the correct times that they are supposed to. They skip my entire street at least 3 times a …
Imagine watching as they pull up to your home and watching 3 men getting out of the truck, one disposing of ONE bag, then driving off leaving all the others. I call to report this and was greeted by Danielle who told me, “someone will get …
Until they lost the contract, we never had a problem with Pelican Waste and Curbside Recycling service for close to 3 years since St. Martin Parish contracted them for residential garbage service with recycling pickup. The cost was about …
Took a month for them to dump one of my garbage cans bc it was a little heavy, kind you they have machine that dump the trash on the truck. & I’m sure they only did it bc I stood outside & watched them. Still let trash fall on the road & …
This was the worst trash service we have ever been involved with. Inconsistent with trash pickup. They raised our rates. Now their contract has been cancelled by st Martin parish and they didn’t pick up our trash today after telling me …
I have used this company for last two years and their service have gotten horrible. The lady in office named Maggie is very rude and account manager Jeremy is very rude and unprofessional. And they have been giving falls information to the customer.
Never dealt with such a company. Inconsistent in picking up trash. You can call them and all they do is email each other and nothing ever happens. I’d be lucky if they showed up this week. Save yourself a headache and go with any other company.
Today was trash day, the truck stop flipped the lids and left the trash. So why am I paying for waste disposal? Some trash days they release the can so fast it ends up in the ditch with trash left in it all over the ground. This problem will be brought to the attention of the parish, this makes no sense. #policing uptrash on Hwy 83.
My trash was not picked up for a week. I called and still didn’t pick up my trash up. Then today my recycling bend wasn’t picked up. My neighbors got picked up but not mine. I am suppose to pay for service that I don’t get. That is not fair.
Absolute horrible service. When my previous waste company was switched to Pelican they took 3 weeks to pick up my trash!!! we called and complained several times and the same excuse was always “sorry we are behind” when everyone else around …
This company has provided extremely poor customer service to me as a business owner. There are residential trucks turning onto my private driveways to the extent and duration of the twill being broken. This is a hazard to me and my tenants, …
worse service I ever experienced from a service provider. they do not hold up to their part of the contract. they emptied my dumpster 2 times in 6 weeks. its supposed to be emptied weekly. I cant rate it by stars because the system …
thank great service
This co.pany is horrible,
Great cleaning job
Poor service & very unprofessional
Ironically a garbage place with trash service.
Attempts to bill when I don’t even use their service.
Scattered trash all over my yard and in the street.
Very happy with Pelican Waste. Very professional staff and best prices
Truck with small crane and open boxed back hit the tracks so hard today in montz I thought he was gonna flip over
Keith Guidry is extremely rude.
Worst service ever. Will not pick up the phone or respond.
They have only one great worker and his name is Mr.Jammie D
this company is not worth sh– i am elderly broken wrist with plate and I did not have the cans on the street no pick up too lazy to walk 8 ft to cans on driveway
Great Service! I’m normally skeptical of garbage company service, but very good.
It’s been 3 weeks and they haven’t fixed the wheels they broke on my trash can!
You guys are doing something right! Your employees rock!
Thank you for saving that girl.
Very nice and friendly staff. Everyone spoke to me and asked if I needed help.
So rude and disrespectful! To get hung up on for asking a question, is just disrespectful after waiting on the phone for an hour to two hours!
Terrible customer service and unprofessionalism in valuing customers at the St Martin location. Supervisor should be let go.
I just got ran off the road by one of their drivers in LaPlace who was flying down a street that is being repaired Blowing Rocks and dust everywhere. Extreme carelessness and recklessness
God bless the two men who saved the little girl. Pelican should consider a nice raise/promotion for these fine men.
My bill jumped from $79 to over $300. Tried to call multiple locations and no answer at all
Extortion at its finest! It’s a shame that the parish signed on to this horrible company! Horrible customer service! Wouldn’t recommend even if was the only service to be had!!!
This company really sucks…I would not recommend this company to anyone. Poor service, wants to blame there problems in you and management just makes excuses. Very poor company to deal with
They come and pick up trash but they throw everyone’s garbage cans like it’s nothing and I live by elderly folks they always and faithfully miss my garbage can and I basically have to stand out there to make sure it gets dumped
Worst company ever. Don’t call and ask for a manager because apparently the managers don’t have phones, wherever they are. They have completely messed up on our bill since day one.
Horrible we live on a busy street & they just toss the trashcans anywhere traffic has to pass around some hit it not purposely because they have no choice.. The trash tops all damage & I’m not buying another one when it was damage by the workers
Called about our neighbors home being condemned and all the debris being there for 2 weeks by the road already and they came the same day and picked it up. Great service after they found out.
Terrible customer service, no one knows anything, no one can answer a question. They take messages for management to call you back, you don’t receive a call back, ever! They basically take your money & do whatever they want. I am …
This is the worst company to ever do business with I am disappointed in st martin parish for allowing this company to do business here I will be getting with them and better business bureau ever since day 1 they were confused they …
Thanks to the workers with a sharp eye who saved a little’s girls life. You are heroes. Makes me so happy for that child and her family that you were there. God Bless you.
Worst service bad management don’t pick up trash even when u call the office. They lie. And say someone coming but don’t. Need to replace company that will do the job they paid for. Or just fire them all. And get new people who will work
They leave trash on the ground after pickup and just throw trash cans anywhere. Schedule pickup is all over the place also. When Allied was providing service the pickup was consistent.
Live on a busy highway. Cans are left on the road, have called many times to complain, still happens
Today they threw my can in the ditch full of mud …
Its 5:30 pm on pick up day and my FULL GARBAGE CAN is still sitting at.the end of.the driveway. Unacceptable. But always on time to send a bill! Should have never switched.
Only giving one star because I’m very dissatisfied with the service I’ve been given here recently. They took a call from someone I don’t know telling them that I no longer wanted my dumpster and instead of verifying it with myself or my …
I had the misfortune of being in a store in New Orleans during a visit. When the workers stopped to come in. They had such nasty and foul mouths. I ran out the store. Saw the name of their company truck and just wanted to leave a comment. Where do you find your workers?
They will take your money for an extra trash can but then tell you they dont have access to their own computer system in order to verify that you are on the list! Neither will reach out to someone that does have access in order to set your …
This outfit is full of liers. There in over their heads. Took my money for extra trash can going on 4 months . Every time I call I’m told a different lie. I rate their support at zero. Shame because waste management was great… the only …
Called numerous time to dump the dumpster at work an they said they come it took over two weeks to get dump then ask the driver to do two dumps because we had to keep trash inside because couldnt fit anymore in gave us attitude
Horrible service. Half of the time do not service my location when i am paying for 2 times a week service.
We have had this service, Mandatory by our Parish, for 7 weeks now. They are suppose to pick up our trash once a week. However, 3 times so for they have NOT picked up our trash, yet we are suppose to pay for a service that we are NOT …
I own several vacant properties, as well as my residence. Needless to say that each and every property (including the vacant ones) received a bill for trash services. I have called them at least twice to have the charges removed for each of …
We have had problems here and there since we started our service. But this week and last, takes it. Last week wasn’t picked up. This week…I called Tuesday due to dumpster being filled OVER the top. I was told it would be picked up later …
Apparently, you need to kindly gift wrap the garbage in bags (probably with a bow on top) for them to even touch it. Nevermind if the garbage weighs less than 10lbs.
Cecilia, la. Customer service are liars and all they do is make excuses for drivers. Miss trash pickup days routinely. No use calling bc never they never wrong. Horrible pick by st Martin parish jurors. Thanks for putting it to us again.
We have been waiting on Pelican to pick up debris from our home since BEFORE hurricane Laura. We have called numerous times and were told we were on the list for pickup and no one shows up. They are supposed to pick up twice a month and …
I live in New Roads La. Our garbage days are Monday and Thursday. My husband faithfully puts garbage to road night before pickup. The driver Monday, March 23, picked up everyone else’s on this street but ours. This really was not the issue …
Have used them for three years to service my apartment complex. They very infrequently service property without my calling. Attempted to resolve difficulty they are having in servicing by being flexible. After working with three sales …
What day is Trash Day? Who the heck knows? This week, it was Thursday. Last week, it was Wednesday. The week before? Trash was picked up on Wednesday and Recycling on Thursday. The week prior? Trash was picked up on Thursday and Recycling …
Total joke of customer service. They are fast to take money but yet in return you get below par service. Paid for additional trash can and 3 weeks later no trash can. Called multiple times and kept getting told different delivery dates. …
This business should just shut down because they can’t do the one job they are hired to do. I have a business that shares a dumpster with three other business and we have been calling for three weeks about the dumpster not being dumped. …
Called both the local number and the main number today regarding a date for a bulk trash pickup. Called between 1:45 and 2:15 so lunch shouldn’t have been an issue. Both times, no answer, with a ten minute hold to their main number. After …
This is the most incompetent trash service I have ever had the pleasure of dealing with. Their drivers don’t do their job, and pick up trash on the correct times that they are supposed to. They skip my entire street at least 3 times a …
Imagine watching as they pull up to your home and watching 3 men getting out of the truck, one disposing of ONE bag, then driving off leaving all the others. I call to report this and was greeted by Danielle who told me, “someone will get …
Until they lost the contract, we never had a problem with Pelican Waste and Curbside Recycling service for close to 3 years since St. Martin Parish contracted them for residential garbage service with recycling pickup. The cost was about …
Took a month for them to dump one of my garbage cans bc it was a little heavy, kind you they have machine that dump the trash on the truck. & I’m sure they only did it bc I stood outside & watched them. Still let trash fall on the road & …
This was the worst trash service we have ever been involved with. Inconsistent with trash pickup. They raised our rates. Now their contract has been cancelled by st Martin parish and they didn’t pick up our trash today after telling me …
I have used this company for last two years and their service have gotten horrible. The lady in office named Maggie is very rude and account manager Jeremy is very rude and unprofessional. And they have been giving falls information to the customer.
Louisiana needs to end contracts with this business asap. Their employees are trash in office and out. Houma division is a big L.
Never dealt with such a company. Inconsistent in picking up trash. You can call them and all they do is email each other and nothing ever happens. I’d be lucky if they showed up this week. Save yourself a headache and go with any other company.
Today was trash day, the truck stop flipped the lids and left the trash. So why am I paying for waste disposal? Some trash days they release the can so fast it ends up in the ditch with trash left in it all over the ground. This problem will be brought to the attention of the parish, this makes no sense. #policing uptrash on Hwy 83.
My trash was not picked up for a week. I called and still didn’t pick up my trash up. Then today my recycling bend wasn’t picked up. My neighbors got picked up but not mine. I am suppose to pay for service that I don’t get. That is not fair.
Absolute horrible service. When my previous waste company was switched to Pelican they took 3 weeks to pick up my trash!!! we called and complained several times and the same excuse was always “sorry we are behind” when everyone else around …
This company has provided extremely poor customer service to me as a business owner. There are residential trucks turning onto my private driveways to the extent and duration of the twill being broken. This is a hazard to me and my tenants, …