IF YOU USE QUICKEN OR QUICKBOOKS YOU WILL BE FINDING OUT SOON THAT THEY DOWNGRADED THE CONNECTION METHOD WITH THE SO CALLED UPGRADED SYSTEM WHICH IS VERY INCONVENIENT. AND TO ADD GASOLINE TO THE FIRE, THAT METHOD DOESN’T WORK CURRENTLY! …
I hate Legacy CU. Sold a gentleman a car that he financed here and it took him multiple trips to get paperwork done and for me to get a check. Worst experience ever!!
I wish I could’ve talked to someone that could’ve explained to me how a credit union works. I’ve never banked with a credit union before. Customer service is really lacking personalities these days.
Very awesome credit union. Anyone in or near Birmingham should join. They care about their members and are big supporters of UAB athletics and a very generous company. I would highly recommend them to anyone with lending needs. Their staff will work with you to assist you in anyway they can.
I rated the bank good because I do like their overall service. However, when a hold has been placed on your account over the weekend, it is a shame that you cannot get any service. If an emergency arise, you are completely screwed. For this reason, I am seriously considering changing banks.
1) Very slow in processing any transaction
2) Based on the attitudes exhibited when calling the headquarters to make inquiries, it would be easy to believe that this was a government organization …
I HATE this bank. I moved from Wells Fargo to Legacy in May. Everyone kept saying credit unions are easier to bank with, and since Legacy is UAB’s bank I should move. So I did, and I have lost around $500 in insane fees and ridiculous …
Love that they give me back my ATM fees without even having to turn in receipts. Love that my checking account earns an amazing interest rate. They have great loan rates and easy to use credit cards. …
Legacy credit union held my moms 1st of the months direct deposit it came on the 31st and she still doesn’t have access to her money. She can’t get her medication after having a knee replacement a week and a half ago. I don’t want to give a 1 star if there was a option for negative stars that’s what I would have chosen.
I have been with this financial institution since 2009, and although I move out of state, I still have had wonderful experiences with the personnel here. Courteous, helpful, professional, knowledgeable, patient.
I have been a customer of legacy since before they changed their name from university credit union and I can honestly say they get worst every year. And the tragic app update from 2020 is still awful. It’s just too much of a hassle to change all of my bill payees to another account. Hopefully in time they will improve.
I have been with Legacy since 2014. After trying to use my credit card and having it declined I learned that Legacy had closed my checking, savings, and credit card accounts. My next cc payment was not until September so there were no …
I have been a member for 4 years Lately there has been a few hiccups I was able to come in and get my issue handled very quickly Mrs Cheryl was very understanding and patient She was very knowledgeable She gave me advice on how to avoid the …
Great Bank!!
They keep you on the phone forever
Courteous teller at ATM. Friendly and helpful
Very competitive rates
I love them, EXCEPTIONAL customer service!
Always have a good experience at this bank.
Sat inline10 minutes while 1 line went fast
Very personable ladies and help any way they can. Love this bank!!
I love this credit union because they are customer owned, not owned by the greedy federal government.
IF YOU USE QUICKEN OR QUICKBOOKS YOU WILL BE FINDING OUT SOON THAT THEY DOWNGRADED THE CONNECTION METHOD WITH THE SO CALLED UPGRADED SYSTEM WHICH IS VERY INCONVENIENT. AND TO ADD GASOLINE TO THE FIRE, THAT METHOD DOESN’T WORK CURRENTLY! …
I hate Legacy CU. Sold a gentleman a car that he financed here and it took him multiple trips to get paperwork done and for me to get a check. Worst experience ever!!
I wish I could’ve talked to someone that could’ve explained to me how a credit union works. I’ve never banked with a credit union before. Customer service is really lacking personalities these days.
Very awesome credit union. Anyone in or near Birmingham should join. They care about their members and are big supporters of UAB athletics and a very generous company. I would highly recommend them to anyone with lending needs. Their staff will work with you to assist you in anyway they can.
I rated the bank good because I do like their overall service. However, when a hold has been placed on your account over the weekend, it is a shame that you cannot get any service. If an emergency arise, you are completely screwed. For this reason, I am seriously considering changing banks.
1) Very slow in processing any transaction
2) Based on the attitudes exhibited when calling the headquarters to make inquiries, it would be easy to believe that this was a government organization …
I HATE this bank. I moved from Wells Fargo to Legacy in May. Everyone kept saying credit unions are easier to bank with, and since Legacy is UAB’s bank I should move. So I did, and I have lost around $500 in insane fees and ridiculous …
Love that they give me back my ATM fees without even having to turn in receipts. Love that my checking account earns an amazing interest rate. They have great loan rates and easy to use credit cards. …
Legacy credit union held my moms 1st of the months direct deposit it came on the 31st and she still doesn’t have access to her money. She can’t get her medication after having a knee replacement a week and a half ago. I don’t want to give a 1 star if there was a option for negative stars that’s what I would have chosen.
I have been with this financial institution since 2009, and although I move out of state, I still have had wonderful experiences with the personnel here. Courteous, helpful, professional, knowledgeable, patient.
I have been a customer of legacy since before they changed their name from university credit union and I can honestly say they get worst every year. And the tragic app update from 2020 is still awful. It’s just too much of a hassle to change all of my bill payees to another account. Hopefully in time they will improve.
I have been with Legacy since 2014. After trying to use my credit card and having it declined I learned that Legacy had closed my checking, savings, and credit card accounts. My next cc payment was not until September so there were no …
I have been a member for 4 years Lately there has been a few hiccups I was able to come in and get my issue handled very quickly Mrs Cheryl was very understanding and patient She was very knowledgeable She gave me advice on how to avoid the …