– Our Optometric Physicians, Technicians, Opticians and Administrative Staff are here to provide you with all-inclusive care to meet your visual and … See more
Dr.Ono is awesome been going to him for over 5 years!!! They have a new office located in factoria parking is kinda busy because there’s other buildings
Great place chrCh did my pre-exam and Dr. Young did the final exam and they were amazing, he people at reception were great aswell, loved coming here and would definitely help coming here.
We couldn’t be more pleased with the attention Dr. Carlson gives our kids. Yes parking can be difficult, but well worth it for the quality of care my family gets here.
Very clean and professional service. Taking my time out to write a review for them because they were so good and friendly. Very knowledgeable in each response to every question I asked. Definitely recommend using them!
The optometrist that I saw actually laughed out loud at the fact the I needed glasses. Probably the least pleasant health related appointment that I have ever had. Won’t be going back. Wouldn’t recommend.
Doctors listen to your concern and mostly recommend you optional medication, first they prefer home remedies if you opt for medicine , doctors will prescribe medicine. I gave a try and now i am happy to mention PSE is my opthomologist.
Dr. Stephanie Ho is very kind and patient. She explains everything and doesn’t mind answering any of your questions. The reception staff is also very kind and speedy.
I took my eye exam last year in this eye care. The experience was nothing but horrible as the staff was very unfriendly and the doctor was unprofessional. Simply avoid this place!
All of the staff was very friendly and really took their time to help me with my glasses. They were very careful with personal space and keeping everything clean. Thumbs up!
Great office etiquette. Staff knowledge and courteous. Technicia s and doctors friendly and professional. Place was well cleaned,people social distacing and covid information and practices transparent
I started to have pink eyes (most likely viral based on the symptoms) just 10 days after my appointment here. Note that the incubation period of viral pink eyes is 5 – 12 days. Has anyone else who has come here recently had pink eyes? If so, would appreciate if you could also leave a review…
Dr. Carlson is always very personable and professional. Great with my son over the years. Efficient and answers questions thoroughly and doesn’t feel rushed. Highly recommend!
I’ve been a patient for a few years! The entire team does such a great job. I really feel like they take their time with me and really care about their patients.
The staff was professional and friendly. Dr Ono is so kind and pleasant to talk to that I look forward to my appointments because I get to chat with him!
Staff is very friendly and kind. Doctors were great they got me in and tthe 1st time i went was short notice and an emergency they got me in that day. Great place
Great place to have your annual checkup or other eye needs. Safe during these times, excellent service (Dr. Walton is super profesional). Totally recommended.
Was directed to this place because they took my Medicaid. I went because I needed an updated prescription so I could order new contact lenses. After Dr Ono went through the motions of determining that my eyes hadn’t changed and my …
Please avoid this place. Terrible business practice of placing their interest ahead of the customer’s. I had them put new lenses on my existing frame I purchased from them two years ago. They had me sign a waiver in case they break the …
I was so fortunate that they were able to help me since everything is locked down and almost impossible to get a appointment in a shorter period than waiting 2 more months for my eye test than previously told from doctors and it was very comforting to have them help me be put me at ease
I like dr.ono and he is a great caring doctor.I dont like their online system appointment. I made a appointment early last week then after couple days their office send me an email that i didnt get that appointment due to the patient’s …
I had an amazing experience there. Dr. Walton is awesome. She was so kind, easy to talk to and very helpful. I will most certainly return and recommend to friends and family.
I loved my visit. Everyone is kind and caring. I would love to give it 5 stars, but it seemed like I waited a bit longer for the doctor to come in once the initial check was complete.
Took my daughter here. Everyone was really nice. Didnt have to wait long. And explained everything they were doing and why really well. I would be happy to take her their for her next eye check up.! Thank you Puget Sound Eye Care.!
First I want to say that I think Dr. Carlson is a good eye doc, but the administrative department is horrible. At one point I had my entire family and numerous friends going to see Sr. Carlson. One by one they all left due to the …
I had a wonderful experience with Dr. Stephanie Ho. She is very friendly, caring & thorough. The receptionist & tech working that day were very sweet as well. I’m very happy to be a patient here! 🙂
Well my experience so far has not been the best. It’s sad when we pay for vision and they are one of the VIP spots our providers tell us to go to. First to find out I need a steroid ok I can handle that but than to call me the day before …
I loved how kind and friends the doctor and his assistant were. The doctor found time and patience to answer all my questions, gave me necessary recommendations. I will surely make annual appointments for all my kids in this clinic.
Run! Regular eye exam with in network insurance that covers eye exam fully still bills over $100. Called them but they were like because you used your insurance for buying hardware which I didn’t. I don’t know how many fake reviews are there on here. Never ever return.
The staff was friendly, but not very attentive to patients. The doctor also said I was showing signs of a serious eye disease, but when i saw a specialist (under recommendation) they said I was totally fine. So a very misleading visit.
Visiting Seattle last week and needed urgent eye exam. Walked in, was greeted as a long-time patient by smiling front office staff, had thorough and immediate pre-exam by professional Ty, and was then seen by the nicest, most compassionate …
The health survey done prior to the appointment was followed up on by the doctor, who recommended solutions to minor eye problems that I’ve had. No other eye doctor I’ve been to has done this, so I was very happy with my experience. I also …
Puget Sound Eye Care is an absolute perfect example of what you would dream of in doctors in eye care. I have been a very happy patient of theirs for over 15 years and yesterday I had the experience one would dread in relation to vision. …
I usually don’t write reviews, especially for something like an optometrist but I was so upset with my experience with them I felt like I had to. I went in several months ago to update aca subscription and order new ones. Once I got the …
My daughter had an appointment with Puget Sound eye care. They where welcoming, professional and very kind to us! Didnt take too long. Will definitely be going back for everyone else’s eye care also 🥰 …
My favorite doctor! I’m so glad Dr. Ono is younger than me, he’ll be my doctor forever!
Staff is friendly and efficient, we did a “one or two” to help me choose my new frames. I could visit this office monthly!
I’m 27 and have never been to the eye doctor. Everything was painless here from the online booking to the testing. All of the staff were wonderfully cheerful and sweet, the doctor was absolutely marvelous, and I felt so cared for here. I …
Overall a fairly good experience here, Dr.Walton was so kind and easy to work with. There was a bit of a miscommunication with billing, but we were able to get it resolved and I was really impressed by their costumer service in the end.
Had a great experience at Puget Sound Eye Care. Visited their Bellevue location near Factoria. Everyone was awesome! Dr. Ono took time to talk through everything he was doing during my exam, and was extremely kind. I would highly recommend this practice!
The staff was friendly and got me through my exam quickly. Dr. Walton was so great. She took the time to help make my contacts fit even better around my astigmatism so I can more clearly. Thank you!
The woman who answered the phone was super kind and understanding, they got me in same day and on very short notice. The person doing intake and the doctor were both extremely kind, compassionate and informative, they calmed me down, took care of my injury and sent me on my way.
My daughter was nervous for her first eye exam, however the staff and Dr Ono put her at ease. They let her get comfortable and they had toys and books that helped. They did a thorough exam and a good explanation of the results.
I would’ve given a five star review based just on my experience with Dr. Walton, but I was left surprised getting stuck with a $146 charge after my exam, despite it being in-network with my insurance. The guy at the desk said verbatim, “you …
Great experience! I made an apointment with the Bellevue office, it’s closer to home. Dr. Carlson and his staff are friendly and caring. They were patient with my 3 year old, who was coming in for his first eye exam. Dr. Carlson explained all my options thoroughly and clearly for treatment for his eye issue.
Dr. Ono is the best eye doctor in the Puget Sound. I’ve been going to him for over 20 years… excellent all around, and very friendly and personable, too. I would recommend Dr. Ono to anyone. I’ve worn glasses or contacts for almost 40 …
Dr. Ono & all of his staff members were very professional, knowledgeable, courteous, kind, friendly, and appeared complying Covid19 safety precautions in placed in their clinic. Dr. Ono exam was very thorough with great education in our eye care. We are blessed to be under his care.
VERY friendly and helpful check-in staff (quick and perky – wish I could remember her name!). Assistant Yurgen was exceptionally efficient, professional and articulate about each step of the exam pre-meeting with the optometrist. Dr. Young …
I was disappointed in a number of ways. First, the tech told me the pupil dilation portion of the exam should not impede my ability to drive. It did. It was very difficult to drive home. Second, I could not see well after the exam ended. …
I used to work at Puget Sound Eye Care and Optical Solutions back in 2002, and I’ve always continued to go there for all my eye care needs. Dr. Ono is honestly one of the best optometrists around. He’s always on top of the newest and best …
It was my 6 year olds first eye doctor appointment and they made her feel so comfortable. The assistant and doctor were wonderful and put her at ease. I’m so glad our pediatrician recommended Dr Carlson. We had a great experience picking out glasses as well. The staff was trained to help kids and you could tell.
I had good experience with Dr.Stephanie. She was professional and kind to me. The lady who helped me with my eye glasses was very nice and she made sure they fit me well before I left. The receptionist was nice and working fast made my curbside pick up was quick and super convenient. Thank you
I took my 3 month old baby along for an eye exam and contact lens prescription renewal, and everyone at the practice went out of their way to accommodate me. The facility is stroller friendly, they were super quick and efficient, and Dr …
Dr. Ono was fantastic – put me at ease, was very patient, and answered all of my questions. Typically, with other optometrists, when I get a new prescription it takes a few days for my eyes to adjust to the new glasses and I have pretty …
I am forever thankful for Dr. Carlson. I’ve struggled with double vision and headaches since I was a child. Dr. Carlson was the first eye doctor who listened to me and diagnosed me correctly with a pretty hefty astigmatism in my left eye. …
Like I always say: customer service ranks above all else. Puget Sound Eye Care made me feel welcome from the time I walked in to the time I left. Each person I interacted with was friendly, courteous, and exuded confidence and …
I scheduled my first eye appointment with them at least 3-4 weeks ahead of time. I spoke with someone over the phone who put me on the schedule and I requested a specific doctor as well. When I arrived for my appointment I wasn’t on the …
Wish I could’ve seen Dr. Ono, heard great reviews from mutual friends. Scheduled the appointment for 1, check in for 12:45. Did the paper work and my insurance card online weeks ago. Even checked with the rep I spoke with twice, confirmed …
I’ve been here several times and ordered two pairs of glasses from this place. The doctors here are good, but the desk and retail associates are rude and unprofessional. I typically dread having to go in for that reason. Every time I have …
I had a great experience getting a contact lens fitting (first time) and general eye exam.
Just make sure if you’re going to get your eyes dilated you’re prepared to be …
I don’t live here and needed to see an eye doctor very quickly. The office staff was very kind and helpful getting me in on this quick notice. The staff was very helpful and welcoming when I arrived. My nurse did a great job and was very …
I saw Dr. Curtis Ono and his staff. I had a very pleasant experience. Dr. Ono is very knowledgeable, provided a lot of patient education and empathetic throughout the visit. I felt like I was in good hands. His assistant was also very …
This is the only positive experience I’ve ever had at 8:25 on a weekday morning. Everyone was friendly and professional and used only my preferred name (asked on the intake paperwork) The bedside manner was so incredible that I allowed Dr. …
The location is easy to find and parking was plentiful at 9:30 a.m. My appointment was on schedule and the young lady who did the prep-work for my eye exam was pleasant and thorough. She explained everything well. Dr. Tran was also just as …
We came here on recommendation of a friend back in Sep 2021 for my 3-year-old needing glasses. The visit was VERY pleasant + helpful. There were two ladies who unfortunately I can’t remember the name of that helped us pick out glasses which …
Dr. Ono and his team are fantastic. I’ve been going here for two years and everyone I interact with is warm, professional, and very knowledgeable. Also love that it’s a locally owned practice. Would highly recommend!
I was recommended to see Dr Tran or Dr Ono by my coworkers, but they were booking far out, so I agreed to see Dr Andrews. I don’t know if she was even a doctor! It could have been a receptionist pretending to be a doctor for all I know. She …
I did not purchase glasses at Puget Sound Eye Care, and I’m not a patient. I’m visiting Seattle from out of state, and really needed my glasses reshaped to fit my face… I’m guessing I bent them on the plane? Anyway, the young man behind the …
Really great 👍 …
Great staff!
Amazing staff and Amazing Doctor!
Helped me
Everyone was so friendly and so helpful!
They are the best so nice, so knowledgeable!
My kiddo loves seeing Dr. Ono!
Either show up early to find curbside parking or you can park in the garage if you drive a car no larger than a smart car.
Everyone there was super nice and answered all my questions.
Great experience. Everyone was kind and professional. I would highly recommend.
Great, quick visit with Dr. Ono. Friendly folks, on-time office.
Very well taking care of here. Dr. Ono is the best!!
Dr. Carlson has been so great with our son.
Very easygoing and nice staff. Eye exam was quick and thorougb
All the staff members are very friendly and excellent at their job.
Puget sound Eye Care is definitely a place I can recommend to people.
Great experience. Everybody was friendly, they did everything in a timely manner, and I did not feel slighted in the least.
All stuff members were very professional and friendly. Thank you for the exceptional work you all displayed.
Efficient, friendly, and all-around excellent. Can’t recommend this place highly enough. Dr. Ho is kind and brilliant.
Very professional and kind ppl and thorough. Don’t feel stigmatized even though I am low class.
Super nice and professional staff, they really listened and provided a lot of help and information.
Very irresponsible. Took them more than 3 weeks to prepare my frames and even when it was ready the *forgot* to give me a call.
Very helpful and patient staff. Doctors are good and take special care. Highly recommended.
Attentive & friendly staff, such a welcoming experience from this optometrists office as a new resident to the area!
Dr.Ono is awesome been going to him for over 5 years!!! They have a new office located in factoria parking is kinda busy because there’s other buildings
I’ve been taking my kids here for a few years and they are great. My son has autism and they are very patient with him
Excellent Service Best Eye Care I’ve Ever Seen
My kids like it,
Thank you For Your Service!
Wonderful experience from beginning to end. Nurse and Doctor both were knowledgeable and courteous too. Near to Factoria market area too.
I have been a patient of Dr. Ono and Puget Sound Eye Care for a long time. They are the best!
Great place chrCh did my pre-exam and Dr. Young did the final exam and they were amazing, he people at reception were great aswell, loved coming here and would definitely help coming here.
Dr. Walton was so thorough and professional I would highly recommend her. I have never had such a detailed exam. Thank you!
Dr. Ono is awesome! All the staff are very friendly and knowledgeable. I feel very well taken care of here.
Went to the Bellevue location. The staff are really friendly. Dr Walton was really personable and efficient. Really happy with my experience here.
We couldn’t be more pleased with the attention Dr. Carlson gives our kids. Yes parking can be difficult, but well worth it for the quality of care my family gets here.
Dr Ho is so thorough and kind, and Dr Ono was wonderful with my 10 year old. The techs also took extra time with us.
The staff here is the best. I’ve been going here for a couple years now. Great staff great selection of lenses.
Love Dr. Ono. I don’t live in Wallingford anymore, but I still go to this clinic. Wouldn’t change for the world. Highly recommend.
Curtis Ono is the best, kindest in the business. I highly recommend him. My family has been in his practice for years.
Excellent detailed exam and contact fitting process. Staff is very customer focused. Great overall eye care experience.
Very clean and professional service. Taking my time out to write a review for them because they were so good and friendly. Very knowledgeable in each response to every question I asked. Definitely recommend using them!
Dr Ono and his staff (especially Tyler) are friendly, welcoming, and efficient – they make caring for your eyeballs a joyful experience!
Dr. Ono and his staff are so thorough and professional!! My whole family enjoys going to the eye doctor finally!!
The optometrist that I saw actually laughed out loud at the fact the I needed glasses. Probably the least pleasant health related appointment that I have ever had. Won’t be going back. Wouldn’t recommend.
Doctors listen to your concern and mostly recommend you optional medication, first they prefer home remedies if you opt for medicine , doctors will prescribe medicine. I gave a try and now i am happy to mention PSE is my opthomologist.
Dr. Stephanie Ho is very kind and patient. She explains everything and doesn’t mind answering any of your questions. The reception staff is also very kind and speedy.
I took my eye exam last year in this eye care. The experience was nothing but horrible as the staff was very unfriendly and the doctor was unprofessional. Simply avoid this place!
All of the staff was very friendly and really took their time to help me with my glasses. They were very careful with personal space and keeping everything clean. Thumbs up!
Great office etiquette. Staff knowledge and courteous. Technicia s and doctors friendly and professional. Place was well cleaned,people social distacing and covid information and practices transparent
I always had a good experience with Dr.Ono and his staff. The adjoining eyeglass shop has good selection and they always do a thorough job of fitting.
The front office here is rude and short, can’t recommend
I started to have pink eyes (most likely viral based on the symptoms) just 10 days after my appointment here. Note that the incubation period of viral pink eyes is 5 – 12 days. Has anyone else who has come here recently had pink eyes? If so, would appreciate if you could also leave a review…
Dr. Carlson is always very personable and professional. Great with my son over the years. Efficient and answers questions thoroughly and doesn’t feel rushed. Highly recommend!
Great place one of the few that do kids/people with disabilities alot. The people and Dr. Carlson along with the atmosphere are great.
I’ve been a patient for a few years! The entire team does such a great job. I really feel like they take their time with me and really care about their patients.
I love Dr. Ono but the disrespect by staff is ridiculous.
The staff was professional and friendly. Dr Ono is so kind and pleasant to talk to that I look forward to my appointments because I get to chat with him!
Staff is very friendly and kind. Doctors were great they got me in and tthe 1st time i went was short notice and an emergency they got me in that day. Great place
Great place to have your annual checkup or other eye needs. Safe during these times, excellent service (Dr. Walton is super profesional). Totally recommended.
Was directed to this place because they took my Medicaid. I went because I needed an updated prescription so I could order new contact lenses. After Dr Ono went through the motions of determining that my eyes hadn’t changed and my …
Please avoid this place. Terrible business practice of placing their interest ahead of the customer’s. I had them put new lenses on my existing frame I purchased from them two years ago. They had me sign a waiver in case they break the …
I was so fortunate that they were able to help me since everything is locked down and almost impossible to get a appointment in a shorter period than waiting 2 more months for my eye test than previously told from doctors and it was very comforting to have them help me be put me at ease
I like dr.ono and he is a great caring doctor.I dont like their online system appointment. I made a appointment early last week then after couple days their office send me an email that i didnt get that appointment due to the patient’s …
I had an amazing experience there. Dr. Walton is awesome. She was so kind, easy to talk to and very helpful. I will most certainly return and recommend to friends and family.
I loved my visit. Everyone is kind and caring. I would love to give it 5 stars, but it seemed like I waited a bit longer for the doctor to come in once the initial check was complete.
Took my daughter here. Everyone was really nice. Didnt have to wait long. And explained everything they were doing and why really well. I would be happy to take her their for her next eye check up.! Thank you Puget Sound Eye Care.!
First I want to say that I think Dr. Carlson is a good eye doc, but the administrative department is horrible. At one point I had my entire family and numerous friends going to see Sr. Carlson. One by one they all left due to the …
I had a wonderful experience with Dr. Stephanie Ho. She is very friendly, caring & thorough. The receptionist & tech working that day were very sweet as well. I’m very happy to be a patient here! 🙂
Well my experience so far has not been the best. It’s sad when we pay for vision and they are one of the VIP spots our providers tell us to go to. First to find out I need a steroid ok I can handle that but than to call me the day before …
I loved how kind and friends the doctor and his assistant were. The doctor found time and patience to answer all my questions, gave me necessary recommendations. I will surely make annual appointments for all my kids in this clinic.
Run! Regular eye exam with in network insurance that covers eye exam fully still bills over $100. Called them but they were like because you used your insurance for buying hardware which I didn’t. I don’t know how many fake reviews are there on here. Never ever return.
The staff was friendly, but not very attentive to patients. The doctor also said I was showing signs of a serious eye disease, but when i saw a specialist (under recommendation) they said I was totally fine. So a very misleading visit.
Visiting Seattle last week and needed urgent eye exam. Walked in, was greeted as a long-time patient by smiling front office staff, had thorough and immediate pre-exam by professional Ty, and was then seen by the nicest, most compassionate …
The health survey done prior to the appointment was followed up on by the doctor, who recommended solutions to minor eye problems that I’ve had. No other eye doctor I’ve been to has done this, so I was very happy with my experience. I also …
Puget Sound Eye Care is an absolute perfect example of what you would dream of in doctors in eye care. I have been a very happy patient of theirs for over 15 years and yesterday I had the experience one would dread in relation to vision. …
I usually don’t write reviews, especially for something like an optometrist but I was so upset with my experience with them I felt like I had to. I went in several months ago to update aca subscription and order new ones. Once I got the …
My daughter had an appointment with Puget Sound eye care. They where welcoming, professional and very kind to us! Didnt take too long. Will definitely be going back for everyone else’s eye care also 🥰 …
My favorite doctor! I’m so glad Dr. Ono is younger than me, he’ll be my doctor forever!
Staff is friendly and efficient, we did a “one or two” to help me choose my new frames. I could visit this office monthly!
I’m 27 and have never been to the eye doctor. Everything was painless here from the online booking to the testing. All of the staff were wonderfully cheerful and sweet, the doctor was absolutely marvelous, and I felt so cared for here. I …
Dr. Tran was great! He was thorough, personable, and he explained well. His aide was also wonderful
Overall a fairly good experience here, Dr.Walton was so kind and easy to work with. There was a bit of a miscommunication with billing, but we were able to get it resolved and I was really impressed by their costumer service in the end.
I love these technicians and team.
Great office, makes you feel at home, and provides the best service.
Fast service at that too. …
Had a great experience at Puget Sound Eye Care. Visited their Bellevue location near Factoria. Everyone was awesome! Dr. Ono took time to talk through everything he was doing during my exam, and was extremely kind. I would highly recommend this practice!
The staff was friendly and got me through my exam quickly. Dr. Walton was so great. She took the time to help make my contacts fit even better around my astigmatism so I can more clearly. Thank you!
The woman who answered the phone was super kind and understanding, they got me in same day and on very short notice. The person doing intake and the doctor were both extremely kind, compassionate and informative, they calmed me down, took care of my injury and sent me on my way.
My daughter was nervous for her first eye exam, however the staff and Dr Ono put her at ease. They let her get comfortable and they had toys and books that helped. They did a thorough exam and a good explanation of the results.
I would’ve given a five star review based just on my experience with Dr. Walton, but I was left surprised getting stuck with a $146 charge after my exam, despite it being in-network with my insurance. The guy at the desk said verbatim, “you …
Great experience! I made an apointment with the Bellevue office, it’s closer to home. Dr. Carlson and his staff are friendly and caring. They were patient with my 3 year old, who was coming in for his first eye exam. Dr. Carlson explained all my options thoroughly and clearly for treatment for his eye issue.
Dr. Ono is the best eye doctor in the Puget Sound. I’ve been going to him for over 20 years… excellent all around, and very friendly and personable, too. I would recommend Dr. Ono to anyone. I’ve worn glasses or contacts for almost 40 …
Dr. Ono & all of his staff members were very professional, knowledgeable, courteous, kind, friendly, and appeared complying Covid19 safety precautions in placed in their clinic. Dr. Ono exam was very thorough with great education in our eye care. We are blessed to be under his care.
VERY friendly and helpful check-in staff (quick and perky – wish I could remember her name!). Assistant Yurgen was exceptionally efficient, professional and articulate about each step of the exam pre-meeting with the optometrist. Dr. Young …
I was disappointed in a number of ways. First, the tech told me the pupil dilation portion of the exam should not impede my ability to drive. It did. It was very difficult to drive home. Second, I could not see well after the exam ended. …
I used to work at Puget Sound Eye Care and Optical Solutions back in 2002, and I’ve always continued to go there for all my eye care needs. Dr. Ono is honestly one of the best optometrists around. He’s always on top of the newest and best …
It was my 6 year olds first eye doctor appointment and they made her feel so comfortable. The assistant and doctor were wonderful and put her at ease. I’m so glad our pediatrician recommended Dr Carlson. We had a great experience picking out glasses as well. The staff was trained to help kids and you could tell.
I had good experience with Dr.Stephanie. She was professional and kind to me. The lady who helped me with my eye glasses was very nice and she made sure they fit me well before I left. The receptionist was nice and working fast made my curbside pick up was quick and super convenient. Thank you
I took my 3 month old baby along for an eye exam and contact lens prescription renewal, and everyone at the practice went out of their way to accommodate me. The facility is stroller friendly, they were super quick and efficient, and Dr …
Dr. Ono was fantastic – put me at ease, was very patient, and answered all of my questions. Typically, with other optometrists, when I get a new prescription it takes a few days for my eyes to adjust to the new glasses and I have pretty …
I am forever thankful for Dr. Carlson. I’ve struggled with double vision and headaches since I was a child. Dr. Carlson was the first eye doctor who listened to me and diagnosed me correctly with a pretty hefty astigmatism in my left eye. …
Like I always say: customer service ranks above all else. Puget Sound Eye Care made me feel welcome from the time I walked in to the time I left. Each person I interacted with was friendly, courteous, and exuded confidence and …
I scheduled my first eye appointment with them at least 3-4 weeks ahead of time. I spoke with someone over the phone who put me on the schedule and I requested a specific doctor as well. When I arrived for my appointment I wasn’t on the …
Wish I could’ve seen Dr. Ono, heard great reviews from mutual friends. Scheduled the appointment for 1, check in for 12:45. Did the paper work and my insurance card online weeks ago. Even checked with the rep I spoke with twice, confirmed …
TLDR: nice staff, but disorganized and spacey. Not the best first impressions as a long time glasses wearer. …
I’ve been here several times and ordered two pairs of glasses from this place. The doctors here are good, but the desk and retail associates are rude and unprofessional. I typically dread having to go in for that reason. Every time I have …
I had a great experience getting a contact lens fitting (first time) and general eye exam.
Just make sure if you’re going to get your eyes dilated you’re prepared to be …
Thank you NATALIE AND DR. ONO! Great for BIPOC, queer or other marginalized folks! …
I don’t live here and needed to see an eye doctor very quickly. The office staff was very kind and helpful getting me in on this quick notice. The staff was very helpful and welcoming when I arrived. My nurse did a great job and was very …
I saw Dr. Curtis Ono and his staff. I had a very pleasant experience. Dr. Ono is very knowledgeable, provided a lot of patient education and empathetic throughout the visit. I felt like I was in good hands. His assistant was also very …
This is the only positive experience I’ve ever had at 8:25 on a weekday morning. Everyone was friendly and professional and used only my preferred name (asked on the intake paperwork) The bedside manner was so incredible that I allowed Dr. …
The location is easy to find and parking was plentiful at 9:30 a.m. My appointment was on schedule and the young lady who did the prep-work for my eye exam was pleasant and thorough. She explained everything well. Dr. Tran was also just as …
Very experienced and good with Kids. I would highly recommend Dr Carlson for anyone!
We came here on recommendation of a friend back in Sep 2021 for my 3-year-old needing glasses. The visit was VERY pleasant + helpful. There were two ladies who unfortunately I can’t remember the name of that helped us pick out glasses which …
Dr. Ono and his team are fantastic. I’ve been going here for two years and everyone I interact with is warm, professional, and very knowledgeable. Also love that it’s a locally owned practice. Would highly recommend!
I was recommended to see Dr Tran or Dr Ono by my coworkers, but they were booking far out, so I agreed to see Dr Andrews. I don’t know if she was even a doctor! It could have been a receptionist pretending to be a doctor for all I know. She …
I did not purchase glasses at Puget Sound Eye Care, and I’m not a patient. I’m visiting Seattle from out of state, and really needed my glasses reshaped to fit my face… I’m guessing I bent them on the plane? Anyway, the young man behind the …