(Translated by Google) After one year of living in the apartment, we never received a billing receipt. More than a month ago we received an emergency notice that we had to pay almost 400 dls. We spoke because my husband’s name did not …
Terrible Customer Service… Tried calling them 3 times, waited 25+ minutes each time and still none of the representative received. Wish I can give ZERO star.
Does the city pay for the plant damage in the garden when they come stomping in to do the new meter change ? They could not have even looked down at where they were walking, for the direct hits several plants took from them walking thru the garden.
You NEED to hire more customer service agents. I have been on the line for 20 minutes waiting to speak to someone and it’s the middle of the day. Ridiculous. What a waste of my time, and terrible customer service.
I have no idea why this company is still in business. They are unreliable and are unable to do what they have promised to the customers. The only reason I have anything to do with this company is because I signed the lease to my apartment complex and they run electricity through Seattle City Light- so I am forced to use this company.
Despite white I have read, service was just fine! The man on the phone understood what I needed quickly, and the correct service has been set up. Can’t ask for better.
the worse trained customer service with confusing billing policies. ex ceo is a scammer and had to resign for paying a private 17k company to hide google results that reflect negatively on him
The absolute worst utility I have ever had the misfortune of dealing with. Every single representative was rude, unhelpful, and combatative. If this is the argument for PUD’s Im voting no from here on out and I would tell everyone else to …
I had to call 3 different times to change over my account from one location to another and every employee I spoke with was SO friendly and pleasant! They all got what I needed done and had all of the information I needed.
Twice in the last month, flickering power with no storm or wind, just incompetent service workers, I guess. There’s no reason at all for this, if protocols are followed. Just plain carelessness and total disregard for the huge hassles that are caused for consumers.
My bf’s mom didnt speak english well so I called to ask them about previous bill. The guy( i think) sounds frastrated and didnt even ask if that was all i wanted to ask just hang up! I had more questions and at least he could clearify/sum up. Why is this still a business?!!!! Speechless.
Just wow. After 1 minute i started hearing music playing and then it stops and I asked porsche what was that and she says i put you on mute. How can you listen to what I’m saying if you mute someone? How does she have a job in customer service. Ridiculous
Worst people in the world using their monopoly to price people out of the city. It didn’t seem odd to them that my bill suddenly shot up 500% for my tiny studio. It is scientifically impossible to use that much energy but somehow I must’ve done it. More than a little outrageous.
I’ve called just about every other day for the past couple weeks to try and open an account. I remain on hold for at least 20 minutes for each call, and I have yet to connect with any representative. I’ve tried to call at different times of the day as well, but sadly all have failed.
I was overcharged and told I’d be refunded by mail. It’s been almost 3 months, received nothing. When I call a message says the utility won’t be answering the phone for the summer. Oh ok. And i thought Ladwp was crummy!!
Awful long wait time on the phone. Did not had the needed information to fill out the transfer online so I called. On hold for 39 mins and another 7 mins to get my request completed. I could have driven there and possibly be done faster if …
This company has failed to take seriously the sexism and harassment allegations put forth by its own female employees. City Lights has made few changes, but there’s a lack of acknowledgement of the real issues made by higher-ups. Why? …
I had a wonderful experience with the when I had issues transferring service. Angelique was so helpful and made the issues not as stressful. Even sent an email to my landlord for confirmation of how it was resolved. Thank you thank you!
I was over charged on my power bill probably by 80 to 90 dollars. And I have the reading from a couple weeks ago to prove it. Called at the time and was told they’d send out a new bill in 10 days. Now it’s been 3 weeks and still not corrected. Scam.
I live in a tiny one bedroom apartment and was charged $315 for two months out of the blue. I tried to depute the bill but they insisted it was correct. Very dissatisfied, giving them one star because I can’t give them zero.
Absolutely the worst customer service!!! WTH ?!??! I can’t believe the way people there talk to you. All I did was ask to connect service and the representative told me to call back because it was too late in the day to schedule …
Never received a bill for an account I supposedly owed on, and thry couldnt tell me why. So aparrently now a debt collection agency has the bill and Seattle city light cannot tell me why I was not notified, but I should speak to the debt …
Seattle City Light is a scam. They conduct fraud. They make up your bills by “estimating” your electricity usage. Apparently they don’t have enough workers to read the meters? Why they are allowed to charge customers if they don’t even know …
Before waiting yet another 7 fruitless days of trying to reach a human being
at SCL or of trying to obtain minimal important information about my bill that had doubled in one month, I have turned to snail mail. Seven temporary …
3 out of the 5 representatives have been so rude. One girl (jt?) acted like I was bothering her asking basic questions and said she sent me an email of my statement but didn’t. They seem like a scam, they’re billing both my landlord and myself
Total joke, we turned off power the beginning of june 2017, payed almost $350 to them, come to find out we never had the power disconnected & didnt owe the $350, after over 12 weeks after the agreed to give it back, they finally deposited …
It’s difficult to get ahold of customer services. When one does get ahold of an actual human, the person is always polite and friendly. The person is even, *sometimes* helpful. Not for lack of trying, but because the entire system is …
Recently while away on vacation, my power was shut off for non-payment. When I asked why I was told that they had no answer as to why,after six years of autopay my bank had stopped payments. Only after a representative from my bank called …
Our power was disconnected today through no fault of our own. The mistake was made by an Energy Assistance Specialist at Hopelink to correctly send our LIHEAP pledge to SCL. We immediately had this corrected and was told that our power …
Probably the worst managed utility program there is. They do not have a good system to manage a high volume of inquiries. Constantly billing incorrectly. Either wrong amounts or sending bills that have 5+ months accumulated because the …
Every time I call a pre-recorded message says they are experiencing a “higher than normal volume of calls.” I don’t think they understand how comparisons work. I often wait for ~20 minutes to speak with a representative. When I am connected, they are polite and helpful.
So mad and upset with Seattle City Light.
Never have I ever received such horrendously horrible customer service.
My pets that I loved DIED due to their negligence and incompetence. …
Had great customer service via phone. Was extremely helpful with information about low income options and saving a huge amount of money off my bill. Also helped me with landlord issues around a past due amount my landlord wanted to pin on me that wasn’t legal. Great support and information about rights and law. Thanks!
Yeah, everyone hates the utility service once something stops working. Let’s look at it objectively.
I don’t have to deal with rolling blackouts, that’s good. Once there was a …
I have talked to most helpful and pleasant people over the 12 years I have been a customer. I am so sorry to see so many one star reviews. They need to hear from friendly people too!!!
I wish I could give negative stars. I am a contractor by trade so I have to deal with utlities. By far Seattle city light is the worst utility I have ever dealt with. Recently, I purchased a house to flip. I opened an account with SCL …
Seattle city light should be ashamed of themselves. I have had an ongoing problem with them since October 2016. Which has yet to be corrected. I have called numerous times to ask what will be done and I am always told they are behind 30 to …
I wish I could give City Light zero stars. I have been dealing with City Light for months now, trying to get my electricity account setup for an apartment I moved into in March (it’s October now). They are impossible to reach over the …
Thieves. They called my business telling me I had “27 minutes” before cutting off power. They acknowledged that I had sent payment ON TIME, and cashed those checks (over $8000.00!). Then they couldn’t find the correct invoice # (even …
As a property manager in Seattle, I’ve had terrible experiences with Seattle City Light recently. My requests to open and close accounts for my residents are submitted, but the team says that they are “4-6 months behind”. This results in …
I gave 1 star only because I cannot give a lower rate. Horrible customer service availability, you at least need to wait for 20 minutes to get to speak to a human representative. The billing/charging is also a terrible mess. SCL charged me …
Received a higher than normal bill and was told the bill was accurate over a phone conversation. Received the next bill and realized the first bill was grossly inaccurate. They aren’t able to adjust since I didn’t request a meter read at …
Impossible to set up an account with them. No one knows anything and cant look anything up. They are behind two months to be able to setup an account? By far the worst electric company Ive ever had to deal with.
I moved out of Seattle a month ago. Someone else lives in my apartment. I followed the instructions given to us by SCL to cancel our service only to continue being billed for the new occupants. It took me a MONTH to get ahold of someone …
charged my bank account twice for my bill this month. customer service was nice but in the best case scenario i won’t receive my refund for two weeks via the mail. no apologies for messing up my finances this month. it seems like it doesn’t …
The most unprofessional customer service I have ever experienced. When I set up new service they claimed I never set it up. Until I received a bill in the mail for the last 5 months of service and was expected to pay the full amount even …
I had my power shut off today and I was surprised to have a good experience working things out with SCL. To my surprise the customer service rep was actually friendly and helpful. He walked me through the error (my landlord made a mistake …
I left Seattle late August. I did an online submission to close our service well in advance. Two months later, I received a bill. Of course I was confused because I thought it had already been closed. I called them and they said they didn’t …
Received a bill for over $600. Called to find out what was going on- turns out they wait until three months after you move in to bill you and then bill every 60 days (even though we’ve lived in the apartment for 6 months) which makes ZERO …
I always got my bill from 400$ to 1000$ in a one bedroom that I didn’t stay at during the day. Lol if there is an Eco Friendly alternative then I would switch in a heartbeat. The customer service is not the best and they don’t provide solution when there is a problem. Anyways I hope that get better so the public can respect them.
We just keep losing power over and over. My garage door openers got fried to a crisp on Sunday, now it’s wed and they are not even fixed yet and we lost power again. Can not work from home and no heat for my kid. Awesome.
On par with Good to Go, Seattle City Light ranks among Washington’s worst services. It is probably the poorest public utilities company I have ever had to deal with. It is nearly impossible to even establish an account to make payments, and navigating any of their online portals and customer service is terrible.
Terrible Customer Service From Debbie from the Credit department!
I called in the name of my parents who are don’t speak English and want me to resolve their issue. I got mailed a $29000 bill all at once. We never even got …
I moved from Seattle to Lynnwood and needed to have Seattle Light fax PUD a letter of credit since I moved. I spoke to Tasia who had awesome customer service. She had a kind patient voice and answered all my questions while able to credit …
Takes them months to recognize a move, so you end up over paying and getting billed multiple times. I now have to pay $240 because they never gave me my updated account. Normally my monthly bill is 35, but this month it’s 70 dollars and it …
I disconnected my service online in June 2017. Then in September 2017 I got a bill? And they were taking payment from a $330 credit they owed me. Called again. Fixed the bill but said it would take 4 weeks to get my refund by check. Called …
SIX MONTHS to get a request to bridle our service to our house, that is move it from one side of the house to the other. SIX MONTHS and no progress, and getting a hold of anyone at City Light is nearly impossible. On top of that, you have …
Their office hours were different last time I checked. I submitted the same to Google with the accurate timings as per what is displayed in the office as “Mon-Fri” 8:30 – 4. For some reason Google wasn’t able ‘verify’ and refused my edit. …
Our inspector from the city didn’t show up at all. SCL did, but when told the city inspector didn’t show, said ‘Well, at least it’s not 20 degrees out.’ What a garbage response to a household having no power and thus no heat or air conditioning.
Thought I would give them a good review. When our power went out due to storms, they had a live map of the disturbance with precise time estimates as to when it would be fixed (and those estimates turned out quite accurate). Also they are …
Waited months to establish a date to move power line (a day of no power involved) which is impacting our house extension as the roof can’t be completed. Had an appointment confirmed to be cancelled on the day (working from home so this …
Horrible worst services company and way of providing to the public. Everything is new to me and, they made everything a million times complicated and tell me go to customer services in person to verify who i am with my id_ so i did.that …
My experience with Seattle City light has gotten so much better over the last few years that I thought I’d give them a good review. We had a bit of a miscommunication when we changed our home to a rental and also moved into another home. …
(Translated by Google) After one year of living in the apartment, we never received a billing receipt. More than a month ago we received an emergency notice that we had to pay almost 400 dls. We spoke because my husband’s name did not …
will someone please answer the phones???????????
Not enough information
Nice and friendly staff.
Very kind and nice
Absolutely useless and unhelpful
Terrible wait times on the phone.
Going home early from work today!
Why is the only option a bad one?
Long wait time for the customer service
Friendly and quick, go in person!
Nice- 35 minutes on hold- no answer.
The worst! An absolute joke, super frustrating!!!!!! I really don’t think they care one bit.
Customer service… sounds like they hate the customer and their job.
Great customer service and workers really nice!
Short wait time, helpful and courteous representative
One of the hottest days of the year and the power is out, again.
wish we had a choice on power companies. their charges are outrageous
I am wondering if they ever have any alive person in Customer service line: they never pick up phone, ever.
They do not open on Saturday, got there at 11:30a the building was closed
Power off 3 pm and back on by 4:15. LOVE being able to see outage map!!!
They never actually fix any issues, and it seem as though every one is incompetent
I am sad that I am not getting any help from customer service.
They really really do not seem to care over there at Seattle City Light.
If you have an issue they’ll just pretend to transfer you and disconnect the call, many times in a row
Trying to establish a new account, and sitting on hold for more than 10 minutes. Not acceptable.
The people that helped me with an account issue were very nice and helpful.
Every time I have called customer service they have been extremely helpful and friendly!
Awesome experience getting my account setup. No line and the customer service representative was polite!
Live in a downtown apartment and have had no issues for 2 years.
Terrible customer service and couldn’t set up my account over the phone.
worst service you will ever deal with in utility bills. Their billing delays are horrific.
Service levels are SHAMEFUL. Wish I could give fewer stars. One is being very kind. Answer the dang phone.
Of all the things to be setup for a new apartment move, electricity was probably the easiest.
Terrible Customer Service… Tried calling them 3 times, waited 25+ minutes each time and still none of the representative received. Wish I can give ZERO star.
This is a joke of a public utility service. Horrid customer service, an ancient online interface, and a complete lack of integrity. …
Absolutely horrible to deal with. Trying to close out two separate accounts and they’ve sent to collections (even with a forwarding address on file)
If you need any help ask for Alfred Love. He is AMAZING! So helpful, funny and a great person to talk to. He gets the 5 stars!!!
Does the city pay for the plant damage in the garden when they come stomping in to do the new meter change ? They could not have even looked down at where they were walking, for the direct hits several plants took from them walking thru the garden.
I hate Seattle City Light. I despise them.
They have the worst customer service of any organization I have ever worked …
You NEED to hire more customer service agents. I have been on the line for 20 minutes waiting to speak to someone and it’s the middle of the day. Ridiculous. What a waste of my time, and terrible customer service.
I have no idea why this company is still in business. They are unreliable and are unable to do what they have promised to the customers. The only reason I have anything to do with this company is because I signed the lease to my apartment complex and they run electricity through Seattle City Light- so I am forced to use this company.
Despite white I have read, service was just fine! The man on the phone understood what I needed quickly, and the correct service has been set up. Can’t ask for better.
the worse trained customer service with confusing billing policies. ex ceo is a scammer and had to resign for paying a private 17k company to hide google results that reflect negatively on him
The absolute worst utility I have ever had the misfortune of dealing with. Every single representative was rude, unhelpful, and combatative. If this is the argument for PUD’s Im voting no from here on out and I would tell everyone else to …
I had to call 3 different times to change over my account from one location to another and every employee I spoke with was SO friendly and pleasant! They all got what I needed done and had all of the information I needed.
Twice in the last month, flickering power with no storm or wind, just incompetent service workers, I guess. There’s no reason at all for this, if protocols are followed. Just plain carelessness and total disregard for the huge hassles that are caused for consumers.
My bf’s mom didnt speak english well so I called to ask them about previous bill. The guy( i think) sounds frastrated and didnt even ask if that was all i wanted to ask just hang up! I had more questions and at least he could clearify/sum up. Why is this still a business?!!!! Speechless.
Just wow. After 1 minute i started hearing music playing and then it stops and I asked porsche what was that and she says i put you on mute. How can you listen to what I’m saying if you mute someone? How does she have a job in customer service. Ridiculous
Worst people in the world using their monopoly to price people out of the city. It didn’t seem odd to them that my bill suddenly shot up 500% for my tiny studio. It is scientifically impossible to use that much energy but somehow I must’ve done it. More than a little outrageous.
I’ve called just about every other day for the past couple weeks to try and open an account. I remain on hold for at least 20 minutes for each call, and I have yet to connect with any representative. I’ve tried to call at different times of the day as well, but sadly all have failed.
I was overcharged and told I’d be refunded by mail. It’s been almost 3 months, received nothing. When I call a message says the utility won’t be answering the phone for the summer. Oh ok. And i thought Ladwp was crummy!!
Awful long wait time on the phone. Did not had the needed information to fill out the transfer online so I called. On hold for 39 mins and another 7 mins to get my request completed. I could have driven there and possibly be done faster if …
This company has failed to take seriously the sexism and harassment allegations put forth by its own female employees. City Lights has made few changes, but there’s a lack of acknowledgement of the real issues made by higher-ups. Why? …
I had a wonderful experience with the when I had issues transferring service. Angelique was so helpful and made the issues not as stressful. Even sent an email to my landlord for confirmation of how it was resolved. Thank you thank you!
Hosted several shows and attended several curated events here. This is a great gallery with exceptional curated art experiences.
I was over charged on my power bill probably by 80 to 90 dollars. And I have the reading from a couple weeks ago to prove it. Called at the time and was told they’d send out a new bill in 10 days. Now it’s been 3 weeks and still not corrected. Scam.
I live in a tiny one bedroom apartment and was charged $315 for two months out of the blue. I tried to depute the bill but they insisted it was correct. Very dissatisfied, giving them one star because I can’t give them zero.
Absolutely the worst customer service!!! WTH ?!??! I can’t believe the way people there talk to you. All I did was ask to connect service and the representative told me to call back because it was too late in the day to schedule …
Never received a bill for an account I supposedly owed on, and thry couldnt tell me why. So aparrently now a debt collection agency has the bill and Seattle city light cannot tell me why I was not notified, but I should speak to the debt …
Seattle City Light is a scam. They conduct fraud. They make up your bills by “estimating” your electricity usage. Apparently they don’t have enough workers to read the meters? Why they are allowed to charge customers if they don’t even know …
Before waiting yet another 7 fruitless days of trying to reach a human being
at SCL or of trying to obtain minimal important information about my bill that had doubled in one month, I have turned to snail mail. Seven temporary …
3 out of the 5 representatives have been so rude. One girl (jt?) acted like I was bothering her asking basic questions and said she sent me an email of my statement but didn’t. They seem like a scam, they’re billing both my landlord and myself
Total joke, we turned off power the beginning of june 2017, payed almost $350 to them, come to find out we never had the power disconnected & didnt owe the $350, after over 12 weeks after the agreed to give it back, they finally deposited …
It’s difficult to get ahold of customer services. When one does get ahold of an actual human, the person is always polite and friendly. The person is even, *sometimes* helpful. Not for lack of trying, but because the entire system is …
Recently while away on vacation, my power was shut off for non-payment. When I asked why I was told that they had no answer as to why,after six years of autopay my bank had stopped payments. Only after a representative from my bank called …
Our power was disconnected today through no fault of our own. The mistake was made by an Energy Assistance Specialist at Hopelink to correctly send our LIHEAP pledge to SCL. We immediately had this corrected and was told that our power …
Probably the worst managed utility program there is. They do not have a good system to manage a high volume of inquiries. Constantly billing incorrectly. Either wrong amounts or sending bills that have 5+ months accumulated because the …
Every time I call a pre-recorded message says they are experiencing a “higher than normal volume of calls.” I don’t think they understand how comparisons work. I often wait for ~20 minutes to speak with a representative. When I am connected, they are polite and helpful.
So mad and upset with Seattle City Light.
Never have I ever received such horrendously horrible customer service.
My pets that I loved DIED due to their negligence and incompetence. …
Had great customer service via phone. Was extremely helpful with information about low income options and saving a huge amount of money off my bill. Also helped me with landlord issues around a past due amount my landlord wanted to pin on me that wasn’t legal. Great support and information about rights and law. Thanks!
Yeah, everyone hates the utility service once something stops working. Let’s look at it objectively.
I don’t have to deal with rolling blackouts, that’s good. Once there was a …
I have talked to most helpful and pleasant people over the 12 years I have been a customer. I am so sorry to see so many one star reviews. They need to hear from friendly people too!!!
I wish I could give negative stars. I am a contractor by trade so I have to deal with utlities. By far Seattle city light is the worst utility I have ever dealt with. Recently, I purchased a house to flip. I opened an account with SCL …
Seattle city light should be ashamed of themselves. I have had an ongoing problem with them since October 2016. Which has yet to be corrected. I have called numerous times to ask what will be done and I am always told they are behind 30 to …
I wish I could give City Light zero stars. I have been dealing with City Light for months now, trying to get my electricity account setup for an apartment I moved into in March (it’s October now). They are impossible to reach over the …
Thieves. They called my business telling me I had “27 minutes” before cutting off power. They acknowledged that I had sent payment ON TIME, and cashed those checks (over $8000.00!). Then they couldn’t find the correct invoice # (even …
As a property manager in Seattle, I’ve had terrible experiences with Seattle City Light recently. My requests to open and close accounts for my residents are submitted, but the team says that they are “4-6 months behind”. This results in …
I gave 1 star only because I cannot give a lower rate. Horrible customer service availability, you at least need to wait for 20 minutes to get to speak to a human representative. The billing/charging is also a terrible mess. SCL charged me …
Received a higher than normal bill and was told the bill was accurate over a phone conversation. Received the next bill and realized the first bill was grossly inaccurate. They aren’t able to adjust since I didn’t request a meter read at …
Impossible to set up an account with them. No one knows anything and cant look anything up. They are behind two months to be able to setup an account? By far the worst electric company Ive ever had to deal with.
I moved out of Seattle a month ago. Someone else lives in my apartment. I followed the instructions given to us by SCL to cancel our service only to continue being billed for the new occupants. It took me a MONTH to get ahold of someone …
charged my bank account twice for my bill this month. customer service was nice but in the best case scenario i won’t receive my refund for two weeks via the mail. no apologies for messing up my finances this month. it seems like it doesn’t …
The most unprofessional customer service I have ever experienced. When I set up new service they claimed I never set it up. Until I received a bill in the mail for the last 5 months of service and was expected to pay the full amount even …
I had my power shut off today and I was surprised to have a good experience working things out with SCL. To my surprise the customer service rep was actually friendly and helpful. He walked me through the error (my landlord made a mistake …
I left Seattle late August. I did an online submission to close our service well in advance. Two months later, I received a bill. Of course I was confused because I thought it had already been closed. I called them and they said they didn’t …
Received a bill for over $600. Called to find out what was going on- turns out they wait until three months after you move in to bill you and then bill every 60 days (even though we’ve lived in the apartment for 6 months) which makes ZERO …
I always got my bill from 400$ to 1000$ in a one bedroom that I didn’t stay at during the day. Lol if there is an Eco Friendly alternative then I would switch in a heartbeat. The customer service is not the best and they don’t provide solution when there is a problem. Anyways I hope that get better so the public can respect them.
We just keep losing power over and over. My garage door openers got fried to a crisp on Sunday, now it’s wed and they are not even fixed yet and we lost power again. Can not work from home and no heat for my kid. Awesome.
On par with Good to Go, Seattle City Light ranks among Washington’s worst services. It is probably the poorest public utilities company I have ever had to deal with. It is nearly impossible to even establish an account to make payments, and navigating any of their online portals and customer service is terrible.
Terrible Customer Service From Debbie from the Credit department!
I called in the name of my parents who are don’t speak English and want me to resolve their issue. I got mailed a $29000 bill all at once. We never even got …
I moved from Seattle to Lynnwood and needed to have Seattle Light fax PUD a letter of credit since I moved. I spoke to Tasia who had awesome customer service. She had a kind patient voice and answered all my questions while able to credit …
Takes them months to recognize a move, so you end up over paying and getting billed multiple times. I now have to pay $240 because they never gave me my updated account. Normally my monthly bill is 35, but this month it’s 70 dollars and it …
I disconnected my service online in June 2017. Then in September 2017 I got a bill? And they were taking payment from a $330 credit they owed me. Called again. Fixed the bill but said it would take 4 weeks to get my refund by check. Called …
SIX MONTHS to get a request to bridle our service to our house, that is move it from one side of the house to the other. SIX MONTHS and no progress, and getting a hold of anyone at City Light is nearly impossible. On top of that, you have …
Their office hours were different last time I checked. I submitted the same to Google with the accurate timings as per what is displayed in the office as “Mon-Fri” 8:30 – 4. For some reason Google wasn’t able ‘verify’ and refused my edit. …
Our inspector from the city didn’t show up at all. SCL did, but when told the city inspector didn’t show, said ‘Well, at least it’s not 20 degrees out.’ What a garbage response to a household having no power and thus no heat or air conditioning.
Thought I would give them a good review. When our power went out due to storms, they had a live map of the disturbance with precise time estimates as to when it would be fixed (and those estimates turned out quite accurate). Also they are …
Waited months to establish a date to move power line (a day of no power involved) which is impacting our house extension as the roof can’t be completed. Had an appointment confirmed to be cancelled on the day (working from home so this …
Horrible worst services company and way of providing to the public. Everything is new to me and, they made everything a million times complicated and tell me go to customer services in person to verify who i am with my id_ so i did.that …
Aslam alkum (peace for all) it’s a good service keep going be strong..
Terrible customer service. They go out of their way not to help. Leslie is the worst if you get her your better off hanging up.
My experience with Seattle City light has gotten so much better over the last few years that I thought I’d give them a good review. We had a bit of a miscommunication when we changed our home to a rental and also moved into another home. …