Dedicated to providing exceptional dermatologic care to patients of all ages. Dermatology services provided in a clean, modern, boutique setting. See more
I am always treated with such kindness and respect at Spectrum Dermatology. All the providers at Spectrum have empowered me to be my best! I feel so fortunate to have the Spectrum team as part of my long-term health care goals. I am eternally grateful to Spectrum Dermatology!
Spectacular service across the board with all of the staff! Front desk are friendly and so helpful. Clinic staff the same. And Dr Zook is the best. She takes great care of all her patients with compassion.
Dr. Young diagnosed my acne as hormonal during my first visit. 8 weeks later, after being prescribed 5 different medications, there was little to no progress. Her suggestion was Accutane. I had explained during my first visit that I had …
Possibly one of the worst derms I’ve consulted. Their only interest seems to be in selling expensive products. The treatment conversation seemed superfluous even though I had a serious skin condition.
My appointment with Dr. Young was great, but EVERY SINGLE experience I’ve had since then has been nothing short of atrocious. Want a prescription refilled on time? Forget it. Every.single.refill has taken 3+ weeks, and only after MULTIPLE …
This is an office where you can trust your health with. Dr. Young is well knowledged, careful and compassionate. She takes the time to diagnose and explains in details. I was desperate to find an office that I could trust after a bad …
Dr. Young is just terrific! She really makes you feel comfortable and I couldn’t imagine going anywhere else. The results are amazing and life changing!
Complete and unacceptable lack of transparency regarding financials. Also found the skin exam to not be detailed and precise enough. The doctor is clearly on a rush and does not have time to listen to your questions or concerns.
The team is friendly and knowledgeable about dermatology. They try to run on too tight of a schedule, resulting in every appointment starting at least 15 minutes late. I know they have a business to run, but how late they are shows a lack of respect for their customers.
It’s been really hard to find a good dermatologist in Seattle since moving here and I really felt taken care of, helped, and understood when I was here. Highly recommend.
I highly recommend Dr. Young and have referred many friends and family to her. I had a skin condition and allergies that were dismissed by another dermatologist. Dr. Young listened to my concerns and and found that I serious condition. She is professional, thorough and takes her time with her patients.
Great experience, short wait times and professional staff. What encouraged me to write my first review and recommend Dr. Alison was due to her accommodating and caring nature. Thank you.
The wait is more than 20 min and seeing the doctor is less than 10 min.
1. She talks way more than she wanted to listen. She interrupts me every time I talk. Maybe she “knows everything”. …
This is the worst dermatologist I have ever been to. Dr. Zook took me back 50 minutes late for my appointment, and then gave me the least thorough and quickest skin check of my life despite me explaining to both her and the nurse that I …
The office is wonderful. Dr. Zook is great. However, I was told my prescription would be called in and ready day of and 3 days later still no prescription at the pharmacy. I have attempted to call the office 30 times and no one EVER picks …
Medical team showed lot of negligence. I visited them for rashes on face and scalp. They prescribed creams for Neck and Chest. When I called they said computer automatically took body parts. That shows their attitude towards well being of patients. They don’t care about the danger to patients.
I see Dr. Young and she’s awesome! She has improved my skin a lot. The office staff is awesome as well. I feel comfortable going there and always receive excellent care. I have had a few hiccups with understanding my insurance and the staff is understanding. Thank you Dr. Young!
I am not a huge fan of going to the doctor and have putting off getting a skin check for years. Dr Zook and her staff were pleasant, knowledgeable, give a through exam of all my skin and answered all my many questions about skin stuff. Thank you to the whole team!
DR ZUK IS MOST PROFESSIONAL, GENTLE, THOUGHTFUL AND THOUGHT-FULL – I AM GRATEFUL – AND PLEASE TELL HER THAT I PASSED MY CONTINUING EDUCATION EXAM THAT I WAS ABLE TO COMPLETE WHILE WAITING FOR THE “REAL” TIME OF MY APPPOINNTMENT..
I fly in from Palm Springs , California to see Dr. Zook . I trust her completely with all aspects of my dermatological health and well being. Dr. Zook is clear, direct and factual when answering any and all questions I have. Beyond the skin …
Edit: it’s been a while since I’ve seen them and had this issue so I changed it from 1 star to 3 star because I want to give them the benefit of the doubt that things have improved. …
Hands down Dr young is amazing! I’ve had bad dermatitis on my lower lip for years and no one has been able to figure out the cause. She did. She gave great advice on healthy life choices and how to avoid triggers for my skin. I now have a …
Had a pretty bad experience scheduling an appointment and getting care here. TLDR: They rescheduled my appointment at the last minute. When I arrived, I arrived a minute late to my appointment and the staff told me the doctor could no …
Doctor Zook was wonderful. Staff is terribly unorganized. I’m on time sensitive medication and it took over 3 months for them to process a prescription. My previous doctors office in CA took less than a month to do the same thing. Both in …
Parking as usual is a disaster. The spots in the parking garage that were “open” we’re unusable due to other cars parking across the line or they were in corners that I wouldn’t have been able to get in or out of. I ended up having to pay …
I had been going to Spectrum Dermatology for several years and have come to regret not searching for another Dermatologist/Opinion. I have alopecia areata that has come and gone since I was 15 years old. When I first went to Spectrum I …
I’ve been a happy patient of Dr. Zook’s for several years but went for a first consult with Kenlin, the practice’s aesthetician, in March to get some input about stubborn acne scarring from my teen years. Kenlin was so kind and quickly …
When I say I have tried so many places for my skin and hair, it would be an understatement. But I am so happy to find this place! Diane is the only one I trust when it comes to my skin and now that I am on my laser hair removal journey, I …
I followed Dr Zook from her old practice to her new one. She is outstanding. I first saw her for a skin issue that developed after giving birth; she was expert, recognized the condition immediately, and treated it promptly. I have seen her …
When the dermatologist I had been going to for many years retired I didn’t believe I could find someone I would feel as comfortable with. Happily I found Dr. Zook.
Check in was easy and efficient, Dr Zook makes going For a yearly check up informative and personal. I actually look forward to seeing her and using other services provided by her office. Parking is free!
My husband and I have been patients of Dr Zook for several years. She has professionally and effectively treated various skin issues. We highly recommend her. Her office is clean and cheerful. Her staff is very friendly.
I’ve been going here since I moved to Seattle and I love this place! I see Dr. Zook for dermatology and Annie for botox. I actually followed Annie from her previous job because of how great she is. I saw Annie for my very first time getting …
I’ve been seeing Dr. Zook for several years and she does a great job with my skin checks, she’s a clear communicator and always explains the options and why she’s recommending something. I recently had an urgent issue come up and the office …
I called Spectrum Dermatology at the encouragement of a friend when I developed an excruciating rash all over my body. The staff was great and was able to squeeze me in last minute to see Dr. Paula Zook. Dr. Zook could not have been more …
EDIT: After several years, I am updating my 5-star review (from the previous Spectrum Google page). Let me preface this by saying that Dr. Zook is an excellent doctor, and I was driving out of my way for the services here. However, I have …
I always have a great experience when visiting Dr. Zook. She listens very attentively to any issues or needs I have. She does a very careful exam when I have a check up and takes care of any small issues during my visit such as freezing …
I found Spectrum Dermatology of Seattle through Amy Sarkie who I have depended on for my dermatology needs for over 15 years.
During my visit with Amy, she referred me to Annie Osnis to review their …
Always an excellent experience. Dr. Zook is professional, courteous and very caring. I enjoy my interaction with her and always feel well taken care of.
Dr. Paula Zook and her team have been so wonderful since I started visiting them in 2018. I had a severe case of psoriasis at the time which negatively impacted a lot of my life. Through the visits and working through different ways to …
After trying for three days to get an appointment, it appears they are understaffed or not accepting new patients. I tried via the website ‘make an appointment’ option, calling and getting voicemail telling me to leave a message and the zocdoc app listed on gmaps. No response.
Microneedling/PSP procedure. Kenlynn and Annie both explained each step of the procedure and kept me comfortable during this time. I appreciate their kindness and willingness to answer all of my questions. I look forward to my future procedures.
Amy Sarkie has attended to my dermatology needs for almost ten years and I could not ask for a more attentive, caring, and professional caregiver. I grew up in Southern California in the 50’s when getting a suntan meant, for me, ongoing …
I couldn’t be happier with my experience with the staff at Spectrum Dermatology. Annie is fantastic, such a master of her craft, and I love working with her. I always look and feel my best after coming in!
Nobody loves going to the dermatologist, but Dr. Zook and her team make it the best experience possible. Very professional and no matter how busy they might be, I never feel like I am being rushed out.
Paula Zook is simply incredible. Her clinic and staff are super informative and take the time to get to know you. Annie Osnis is one of our favorites as well. Her receptionist is provides to customer service as well.
Probably the easiest prescription refill experience of my life. I take a daily spironolactone dose and woke up this morning realizing I had one more day left and no refills. I thought for sure I was going to have to wait weeks to get an …
Avoid at all cost! They do not return calls and they owe me money. I have called multiple times regarding a refund I was supposed to get and every time I call they loop me to the voicemail of the billing office. I have never heard from …
Dr. Zook is an excellent dermatologist. She has a warm demeanor and is very thorough. The nurses and staff are so friendly and welcoming. I highly recommend.
This is for the office staff. I had a new patient appointment this morning and forgot my insurance card at home. I said I would call my insurance to try and get the info while I waited. They said they wouldn’t see me until I had my …
I first visited Spectrum when I was having an unknown contact allergy that was resulting in larger issues. I chose here at a whim as they were able to see me right away and ever since my first appointment, I won’t go anywhere else! Dr. …
Dr. Zook is an amazing surgeon! It was a virtually pain-free experience to have some things removed from my skin. I expected to be post-surgery miserable and I am post surgery very comfortable and grateful. (And a different dermatologist …
The doctors at Spectrum are so helpful and incredibly knowledgeable. The dermatologist approved skin product store that they have on site is also so helpful. I was able to purchase all of the over the counter products prescribed to be …
Appointments with Dr Zook are like visiting a friend who can take care of my problems and who listens and acts on my concerns. Even though I know I’ll probably get injections or small .things frozen off my body, I actually look forward to …
Dr. Zook and her team are excellent. Communication is great. Dr. Zook is fabulous–incredibly knowledgeable, thorough, and kind. Her assistant Kim was excellent–super helpful, friendly, and together they made my shave biopsy so quick and painless I didn’t realize it was over.
I travel to Seattle to see Dr Zook for some complex dermatology issues. I totally recommend her office in all respects. Scheduling and front office staff are professional, and responsive. …
Dr. Zook and the staff I encountered were all friendly, efficient and knowledgeable. The atmosphere in the office is calm and professional. Even the waiting room feels relaxing, and I appreciate the attention to detail, from a pretty chandelier sparkling above to the air filters and hand sanitizer in place.
The staff here is so great. The front reception gal is amazing. She calmed my fears when I booked my appointment and was equally kind and helpful checking in. I wish costumer service was this great everywhere. She is a champ. Dr Zook helped …
Arrived on time for my appt and waited all of two minutes for the medical tech to collect me. Medical Tech was polite and kind and listened to my concerns as well as confirmed my details. I like the check-in desk, waiting room, and …
This dermatology clinic was recommended by a friend and I love it. Dr. Zook and Annie are absolutely wonderful. They spend lots of time explaining the plan of care and I never feel rushed. Their skin care recommendations are spot on and …
I am always treated with such kindness and respect at Spectrum Dermatology. All the providers at Spectrum have empowered me to be my best! I feel so fortunate to have the Spectrum team as part of my long-term health care goals. I am eternally grateful to Spectrum Dermatology!
Spectacular service across the board with all of the staff! Front desk are friendly and so helpful. Clinic staff the same. And Dr Zook is the best. She takes great care of all her patients with compassion.
Clean, courteous, competent.
Tim is great!
Rude receptionist
Steeply overpriced for “help.”
Great place, great staff and very helpful!
Amy Sarkie is the best!
Always professional!
This was an informative and useful visit, very professional and helpful!
Very helpful staff and physicians! A pleasure to go there.
Caring, professional, efficient
Extremely knowledgable and caring docs, amazing staff, beautiful space!
Really nice people here, everyone is super caring, professional and courteous.
Dr. Young diagnosed my acne as hormonal during my first visit. 8 weeks later, after being prescribed 5 different medications, there was little to no progress. Her suggestion was Accutane. I had explained during my first visit that I had …
Dr. Young is very professional and an excellent diagnostician. She has helped my daughter’s eczema immensely.
Professional and caring in providing best care possible
They really take care of there patients and all staff is friendly
Possibly one of the worst derms I’ve consulted. Their only interest seems to be in selling expensive products. The treatment conversation seemed superfluous even though I had a serious skin condition.
My appointment with Dr. Young was great, but EVERY SINGLE experience I’ve had since then has been nothing short of atrocious. Want a prescription refilled on time? Forget it. Every.single.refill has taken 3+ weeks, and only after MULTIPLE …
Left 20m past my appointment time. Staff provided no eta or why such delay . Taking business elsewhere
Top rate care from caring people. So many options for skin health support.
This is an office where you can trust your health with. Dr. Young is well knowledged, careful and compassionate. She takes the time to diagnose and explains in details. I was desperate to find an office that I could trust after a bad …
Dr. Zoom is awesome and that’s why I continue to see her for several years now.
Professional friendly understanding very clean efficient and complete
On-time and everything went smoothly and professionally.
Dr. Young is just terrific! She really makes you feel comfortable and I couldn’t imagine going anywhere else. The results are amazing and life changing!
Complete and unacceptable lack of transparency regarding financials. Also found the skin exam to not be detailed and precise enough. The doctor is clearly on a rush and does not have time to listen to your questions or concerns.
Dr Young is amazing. Very thorough in a good way. Could not recommend her more highly!
Dr Zook is so knowledgeable and caring. Feel like I am in such great hands. My face looks amazing.
The team is friendly and knowledgeable about dermatology. They try to run on too tight of a schedule, resulting in every appointment starting at least 15 minutes late. I know they have a business to run, but how late they are shows a lack of respect for their customers.
It’s been really hard to find a good dermatologist in Seattle since moving here and I really felt taken care of, helped, and understood when I was here. Highly recommend.
I highly recommend Dr. Young and have referred many friends and family to her. I had a skin condition and allergies that were dismissed by another dermatologist. Dr. Young listened to my concerns and and found that I serious condition. She is professional, thorough and takes her time with her patients.
Saw Dr Sarkie, she is wonderful, would recommend her to anyone. Been my dermatologist for several years.
Clean and professional office. Staff is excellent and Dr. Zook takes good care of me. I highly recommend.
Great experience, short wait times and professional staff. What encouraged me to write my first review and recommend Dr. Alison was due to her accommodating and caring nature. Thank you.
Dr. Zook is amazing. Clinic has spa-like atmosphere. Front desk staff can be unfriendly and getting itemized invoice for insurance can take 2-4 days.
The wait is more than 20 min and seeing the doctor is less than 10 min.
1. She talks way more than she wanted to listen. She interrupts me every time I talk. Maybe she “knows everything”. …
This is the worst dermatologist I have ever been to. Dr. Zook took me back 50 minutes late for my appointment, and then gave me the least thorough and quickest skin check of my life despite me explaining to both her and the nurse that I …
the staff was friendly, couteous and thoughtful. amy sarkie did a full skin exam and was quick, efficient, and very reassuring.
Dr Zook is thorough, caring and knows her stuff!
The office is wonderful. Dr. Zook is great. However, I was told my prescription would be called in and ready day of and 3 days later still no prescription at the pharmacy. I have attempted to call the office 30 times and no one EVER picks …
Medical team showed lot of negligence. I visited them for rashes on face and scalp. They prescribed creams for Neck and Chest. When I called they said computer automatically took body parts. That shows their attitude towards well being of patients. They don’t care about the danger to patients.
The staff is top notch. Dr. Zook listened to my concerns and was proactive in treatment and advice.
I see Dr. Young and she’s awesome! She has improved my skin a lot. The office staff is awesome as well. I feel comfortable going there and always receive excellent care. I have had a few hiccups with understanding my insurance and the staff is understanding. Thank you Dr. Young!
I am not a huge fan of going to the doctor and have putting off getting a skin check for years. Dr Zook and her staff were pleasant, knowledgeable, give a through exam of all my skin and answered all my many questions about skin stuff. Thank you to the whole team!
Amazing staff! You can tell patient care is their top priority.
DR ZUK IS MOST PROFESSIONAL, GENTLE, THOUGHTFUL AND THOUGHT-FULL – I AM GRATEFUL – AND PLEASE TELL HER THAT I PASSED MY CONTINUING EDUCATION EXAM THAT I WAS ABLE TO COMPLETE WHILE WAITING FOR THE “REAL” TIME OF MY APPPOINNTMENT..
I fly in from Palm Springs , California to see Dr. Zook . I trust her completely with all aspects of my dermatological health and well being. Dr. Zook is clear, direct and factual when answering any and all questions I have. Beyond the skin …
Front office is well organized, efficient, and friendly. Dr. Amy Sarkie is terrific. Some treatment rooms even have a bit of a view.
Edit: it’s been a while since I’ve seen them and had this issue so I changed it from 1 star to 3 star because I want to give them the benefit of the doubt that things have improved. …
Much like the review from the others, Dr. Zook is a fantastic Doctor to visit but the staff is sub-par. …
Hands down Dr young is amazing! I’ve had bad dermatitis on my lower lip for years and no one has been able to figure out the cause. She did. She gave great advice on healthy life choices and how to avoid triggers for my skin. I now have a …
Had a pretty bad experience scheduling an appointment and getting care here. TLDR: They rescheduled my appointment at the last minute. When I arrived, I arrived a minute late to my appointment and the staff told me the doctor could no …
Doctor Zook was wonderful. Staff is terribly unorganized. I’m on time sensitive medication and it took over 3 months for them to process a prescription. My previous doctors office in CA took less than a month to do the same thing. Both in …
Parking as usual is a disaster. The spots in the parking garage that were “open” we’re unusable due to other cars parking across the line or they were in corners that I wouldn’t have been able to get in or out of. I ended up having to pay …
I had been going to Spectrum Dermatology for several years and have come to regret not searching for another Dermatologist/Opinion. I have alopecia areata that has come and gone since I was 15 years old. When I first went to Spectrum I …
I’ve been a happy patient of Dr. Zook’s for several years but went for a first consult with Kenlin, the practice’s aesthetician, in March to get some input about stubborn acne scarring from my teen years. Kenlin was so kind and quickly …
When I say I have tried so many places for my skin and hair, it would be an understatement. But I am so happy to find this place! Diane is the only one I trust when it comes to my skin and now that I am on my laser hair removal journey, I …
Excellent doctors and excellent stuff. I am very pleased with their service.
I followed Dr Zook from her old practice to her new one. She is outstanding. I first saw her for a skin issue that developed after giving birth; she was expert, recognized the condition immediately, and treated it promptly. I have seen her …
Every visit I am treated as a valued customer. Dr Zook is always professional, knowledgeable, and answers all of my questions.
When the dermatologist I had been going to for many years retired I didn’t believe I could find someone I would feel as comfortable with. Happily I found Dr. Zook.
Check in was easy and efficient, Dr Zook makes going For a yearly check up informative and personal. I actually look forward to seeing her and using other services provided by her office. Parking is free!
Friendly staff and excellent care, including covid awareness. Recommend highly
Dr Zook and her entire office are always warm, welcoming, and provide excellent care.
My husband and I have been patients of Dr Zook for several years. She has professionally and effectively treated various skin issues. We highly recommend her. Her office is clean and cheerful. Her staff is very friendly.
Dr Kudlac is the best! She’s professional, warm and knowledgeable. I highly recommend her!
I’ve been going here since I moved to Seattle and I love this place! I see Dr. Zook for dermatology and Annie for botox. I actually followed Annie from her previous job because of how great she is. I saw Annie for my very first time getting …
I’ve been seeing Dr. Zook for several years and she does a great job with my skin checks, she’s a clear communicator and always explains the options and why she’s recommending something. I recently had an urgent issue come up and the office …
I called Spectrum Dermatology at the encouragement of a friend when I developed an excruciating rash all over my body. The staff was great and was able to squeeze me in last minute to see Dr. Paula Zook. Dr. Zook could not have been more …
EDIT: After several years, I am updating my 5-star review (from the previous Spectrum Google page). Let me preface this by saying that Dr. Zook is an excellent doctor, and I was driving out of my way for the services here. However, I have …
I always have a great experience when visiting Dr. Zook. She listens very attentively to any issues or needs I have. She does a very careful exam when I have a check up and takes care of any small issues during my visit such as freezing …
I found Spectrum Dermatology of Seattle through Amy Sarkie who I have depended on for my dermatology needs for over 15 years.
During my visit with Amy, she referred me to Annie Osnis to review their …
Always an excellent experience. Dr. Zook is professional, courteous and very caring. I enjoy my interaction with her and always feel well taken care of.
Dr. Paula Zook and her team have been so wonderful since I started visiting them in 2018. I had a severe case of psoriasis at the time which negatively impacted a lot of my life. Through the visits and working through different ways to …
My experience with Dr. Kudlak was first rate! She and her staff put me at ease and provided sincere care. Would highly recommend!
After trying for three days to get an appointment, it appears they are understaffed or not accepting new patients. I tried via the website ‘make an appointment’ option, calling and getting voicemail telling me to leave a message and the zocdoc app listed on gmaps. No response.
Microneedling/PSP procedure. Kenlynn and Annie both explained each step of the procedure and kept me comfortable during this time. I appreciate their kindness and willingness to answer all of my questions. I look forward to my future procedures.
Dr. Kudlak is amazing! Takes her time, listens, and is very informative! She cares about her patients well being and is one of my favorites!
Amy Sarkie has attended to my dermatology needs for almost ten years and I could not ask for a more attentive, caring, and professional caregiver. I grew up in Southern California in the 50’s when getting a suntan meant, for me, ongoing …
I couldn’t be happier with my experience with the staff at Spectrum Dermatology. Annie is fantastic, such a master of her craft, and I love working with her. I always look and feel my best after coming in!
Nobody loves going to the dermatologist, but Dr. Zook and her team make it the best experience possible. Very professional and no matter how busy they might be, I never feel like I am being rushed out.
Paula Zook is simply incredible. Her clinic and staff are super informative and take the time to get to know you. Annie Osnis is one of our favorites as well. Her receptionist is provides to customer service as well.
Probably the easiest prescription refill experience of my life. I take a daily spironolactone dose and woke up this morning realizing I had one more day left and no refills. I thought for sure I was going to have to wait weeks to get an …
Avoid at all cost! They do not return calls and they owe me money. I have called multiple times regarding a refund I was supposed to get and every time I call they loop me to the voicemail of the billing office. I have never heard from …
Dr. Zook is an excellent dermatologist. She has a warm demeanor and is very thorough. The nurses and staff are so friendly and welcoming. I highly recommend.
This is for the office staff. I had a new patient appointment this morning and forgot my insurance card at home. I said I would call my insurance to try and get the info while I waited. They said they wouldn’t see me until I had my …
I first visited Spectrum when I was having an unknown contact allergy that was resulting in larger issues. I chose here at a whim as they were able to see me right away and ever since my first appointment, I won’t go anywhere else! Dr. …
Dr. Zook is an amazing surgeon! It was a virtually pain-free experience to have some things removed from my skin. I expected to be post-surgery miserable and I am post surgery very comfortable and grateful. (And a different dermatologist …
The doctors at Spectrum are so helpful and incredibly knowledgeable. The dermatologist approved skin product store that they have on site is also so helpful. I was able to purchase all of the over the counter products prescribed to be …
Appointments with Dr Zook are like visiting a friend who can take care of my problems and who listens and acts on my concerns. Even though I know I’ll probably get injections or small .things frozen off my body, I actually look forward to …
Dr. Zook and her team are excellent. Communication is great. Dr. Zook is fabulous–incredibly knowledgeable, thorough, and kind. Her assistant Kim was excellent–super helpful, friendly, and together they made my shave biopsy so quick and painless I didn’t realize it was over.
I travel to Seattle to see Dr Zook for some complex dermatology issues. I totally recommend her office in all respects. Scheduling and front office staff are professional, and responsive. …
Dr. Zook and the staff I encountered were all friendly, efficient and knowledgeable. The atmosphere in the office is calm and professional. Even the waiting room feels relaxing, and I appreciate the attention to detail, from a pretty chandelier sparkling above to the air filters and hand sanitizer in place.
The staff here is so great. The front reception gal is amazing. She calmed my fears when I booked my appointment and was equally kind and helpful checking in. I wish costumer service was this great everywhere. She is a champ. Dr Zook helped …
Arrived on time for my appt and waited all of two minutes for the medical tech to collect me. Medical Tech was polite and kind and listened to my concerns as well as confirmed my details. I like the check-in desk, waiting room, and …
This dermatology clinic was recommended by a friend and I love it. Dr. Zook and Annie are absolutely wonderful. They spend lots of time explaining the plan of care and I never feel rushed. Their skin care recommendations are spot on and …