Pacific Dermatology & Cosmetic Center

Pacific Dermatology & Cosmetic Center

Pacific Dermatology & Cosmetic Center specializes in medical & cosmetic dermatology and body contouring for patients in Seattle, Renton, and … See more

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Pacific Dermatology & Cosmetic Center Reviews ( 96 )

  1. Totally awesome and very polite and professional Dr Reichel is awesome she explains everything so I can understand what they are going to do. I would highly recommend them also the Federal way office was also awesome.

  2. Poor appointment management.
    Been there 20 minutes prior to appointment and left without meeting with doctor after half an hour of appointment time.
    Extremely disappointed.

  3. I was referred by the VA to Dr Reichel for the removal of some old scar tissue that had developed into a keloid. She opted to pass on removing it because she did not feel competent enough to do the surgery. She told me that I would get a …

  4. Unprofessional, totally bogged down by “insurance” driven protocols, rude receptionists, expensive. Will never go back, and will actively refer people away from this place.

  5. I’ve been getting laser hair removal at Pacific Dermatolgoy & Cosmetic Center. Cheryl is great! I highly recommend seeing her for your hair removal needs. She’s professional, explains the process throughly and does a wonderful job! She advocates for you and your needs.

  6. I attended last nights Girls Night Out event. The staff was all very friendly and helpful and were able to squeeze me in to see Dr. Reichel, even though I failed to make an appointment. I’ve already book my next consultation!

  7. Went for a consultation and ended up getting my mole removed the same visit. Everyone was kind and explained everything very well. if I had issues with scaring I could come back and get it “lasered” for free. My scar is a little raised but …

  8. Dr. Lamel was very thorough and thoughtful with my needs. She is a great listener and delivers her treatments with skill and confidence. I highly recommend Dr. Sonia Lamel and Pacific Dematology.

  9. The receptionists here are friendly and easy to talk with. However, I find the assistants rude and always seem to be in a rush. They won’t even smile at you. The PA that I saw was nice but also seemed to be in a hurry.

  10. Not a place for people of color. Doctor was rude and impatient and rushed my mother when she tried to explain her concerns for her skin. Doctor kept raising her voice clearly annoyed at my mother and her English.

  11. The staff was wonderful when I had my large skin tag removed from my waist and when I caught MRSA. The were caring and professional. I will have my future procedures done here.

  12. The doctors are thorough and have really great bedside manner. I’ve seen then twice, once for a facial skin medical issue and went back because they rocked the first time. The medical assistants are also pleasant and thorough, and the front …

  13. Dr. Lamel is wonderful! She took the time to listen to me and was very kind and warm. I had an excellent experience and will definitely return when I need care in the future and recommend her to friends.

  14. Very friendly and receptionist has been so patient with me rescheduling a couple of times due to snow. 😌/ update 3/4/19 walked in for appt , receptionist did screw up my name and not verify it after submitting copy of ID AND INSURANCE, but …

  15. The two nurses and the doctor that performed my procedure were all above and beyond kind and comforting. I’ve never had stitches or even a tooth pulled by the dentist. They were very accommodating and overall fantastic. Thank you!

  16. Pacific Dermatology workers at the northgate, the most resist and biased health care workers they accept or deny the patient depends on the name.

  17. My oldest sons have been patients of Stacey Lynema at Pacific Dermatology for the past couple of years. Both boys had acne – and needed multiple visits, including an Accutane regiment. This is not an easy task considering they are boys – …

  18. Stacey Lynema has helped me over the years with BOTH cosmetic and medical concerns I’ve had. From Botox to Rosacea treatments, she’s she has given my confidence back. …

  19. love the staff here and Dr. Lamel really understands what I want for my skin and really cares about getting you to your skin goals! the staff goes out of thier way to make sure you are happy and on track!

  20. My experience at Pacific Dermatology with Stacey Lynema (and staff) has been professional and pleasant at every visit. Stacey’s treatment plan was spot on and improved my skin 100%.

  21. I’m leaving a review mostly because the ones online could easily scare people away to see another clinic. I was a little worried due to negative reviews but my doctor was thorough and relaxed. The front desk was very bubbly as well. I would def refer people here for future places!

  22. Can’t wait to see my liposuction and ultherapy results! I recently was treated by Dr. Jennifer Reichel for Neck Liposuction and with Cheryl Wells for Ultherapy. I originally set up my consultation for coolsculpting but after seeing before …

  23. I’ll never go back here. This lady walked into the room and looked at me like I was a dollar sign. She seemed aggravated that I was asking about something that wasn’t covered by insurance and told me to make a different appointment for it. …

  24. Was seen by Ashley at the Renton location. She is very nice and knowledgeable and answered all of my questions regarding my treatment. All the staff that I interacted with are very professional and courteous. I would highly recommend Ashley 👍 …

  25. I had the pleasure of meeting Dr. Sonia Lamel at a RealSelf event in Seattle and boy am I glad I did! She, and her team… the best around. Thorough. Confident. Kind. Understanding. Knowledgeable. Professional. Patient. She is truly amazing …

  26. Dr Andrea was wonderful and found basal cell carcinoma on my face. Dr Reichel and nurse Kim were wonderful in my Mohs procedure to remove the skin cancer. I highly recommend this office for the level of professionalism, clean bright space, and location.

  27. I am so thankful to have found Dr. Reichel and her practice. My 80 year old dad had a 4-stage Mohs procedure done here this summer, which required multiple follow up visits. We had the best experience and saw nothing but utmost …

  28. I would give Dr. Sonia Lamel five stars even more if I could. I am very much appreciated Dr. Sonia Lamel. When I saw her, she carefully listened to me, answered all of my questions. Most important, her diagnosis was so accurate, the …

  29. The office was very difficult to work with. Communication was non-existent. They do not return patient or pharmacy calls so refills were exceedingly difficult. They double billed on several occasions. Results were minimal and they kept suggestion the same thing for several years despite lackluster results.

  30. After seeing two other dermatologists, a neurologist, and two general practice doctors, no kidding, the doc at Pacific Dermatology identified my skin condition in 60 seconds. I wanted to jump for joy. Knowing what I have, and having …

  31. I wouldn’t go anywhere else for my cosmetic dermatology needs. I go here for all my treatments, including Botox, laser hair removal, lip injections, and soon I’ll be getting micro needling done. I typically see Dr. Miguel at the Renton …

  32. Not the friendliest environment for people of color. There was no friendly smile/greeting from the receptionist, nurse OR doctor. The doctor assumed I couldn’t afford treatment without even asking me. Never felt so discriminated against, …

  33. Trying to schedule an appointment through a referral from the PCP. Referral was sent out late August. I called in September, twice in October, November, twice in December. Each time I was told something was under review and it would take up …

  34. BEWARE OF SURPRISE BILLS! I received a bill for hundreds of dollars a couple weeks after a simple visit which I paid, then two months later got another bill for hundreds of dollars more. When I called they told me it was a separate …

  35. Wait time was typical for a doctor’s office (despite me showing up on time). When it came to me finally seeing the doctor (in this case, PA – Stacey Lynema), she wasn’t warm, welcoming, nor friendly, and rushed me through my list of …

  36. Terrible experience with an even worse Doctor. She will come in for 5 mins and then your appointment is over. Find someone who will actually help and show care and attention to your needs AVOID

  37. This is a good place to go for a basic dermatology visit but I don’t recommend more then that. I ended up having to get a mole excised. During the excision they put me in a chair too small for me (I am 5’7 160lbs which is no where near …

  38. Had a virtual appointment with a dermatologist (you must pay before hand) which cost just a bit short of $200. Only to be seen for about 3 minutes and told to just upload my pictures of concern to their app. No communication what so ever after that, no follow up calls.

  39. I had a virtual visit that went fine, but received zero follow up. Prescriptions not submitted to my pharmacy, no info on diagnosis. I’ve called and spoken to people or left messages 2 or 3 times, and it’s been 2.5 weeks. Without follow up, all I got was a nice chat with a doc!

  40. I scheduled a new patient appointment online for September. I got a phone call on Monday but wasn’t available as I was working. A Voicemail was left saying they needed to collect 100 dollars before my appointment! And before I could call …

  41. I wasted $5,000 on Cellfina. I was given the pamphlet version of the miracles that would take place. Forget the brochure of the woman in a skimpy dress going out to dinner afterward. It’s a lie. After being given pain medication, I was told …

  42. I feel so blessed to have had an appointment today with the Pacific team. I was treated so well and I was so relieved to be given the attention by such competent professionals. I drove over 3 hours in order to get a reliable examination …

  43. First time patient. Could not have been more pleased with the total experience. Was very warmly greeted by Ariel. Check-in was quick since I had pre-registered online. Only waited few minutes before Jaclyn walked me to the room and covered …

  44. So far I’ve had 2 appointments with Dr. Reichel. First a consult for information and suggestions and then first of a few visits (for aesthetic procedures on ageing skin) on the treatment plan we came up with. I’ve enjoyed the info and …

  45. Let a woman walk in with her nose hanging out of her mask check in and sit down. Waited, nobody said anything, when I spoke to the receptionists they acted like they didn’t even know it happened. The woman working on my face had long fake …

  46. Very disappointed to find out my appointment was cancelled an hour before my appointment for a Halo treatment. I had planned for this treatment well in advance taking PTO from my job, If I had cancelled an hour before a very expensive …

  47. I love coming to Pacific Dermatology and Cosmetic Center to see Cheryl Hardy. She is The Best laser specialist that worked on my skin. Her technical skills and knowledge are outstanding. Everyone who went to dermatologist office would agree …

  48. Dr Jacobson is excellent. She has a gentle touch so procedures are painless. She removed a basal cell carcinoma very close to my lower lash line and I couldn’t be more pleased with the results. The staff was friendly as well.

  49. My experience with Pacific Dermatology in Seattle has been absolutely stellar! The staff is really in tune with their patients, they are not just there to sell you something, they genuinely want you to achieve the results YOU want. I find …

  50. My appointment was a complete waste of time. They just didn’t care, she was on her phone. Didn’t discuss options or potential diagnosis. Didn’t provide me with any follow up information or write anything down for me to research regarding my …

  51. Extremely dishonest and take advantage of people. I was referred here by my primary care physician to get a wart removed. Scheduling was easy and everyone was really friendly. The doctor saw me quickly and proceeded to freeze off the wart. …

  52. My doctor is Dr Lamel and truly love how she has taken care of me. My low review is really for her staff. I have been prescribed a drug which needs an annual
    Pre authorization and every time I call and ask them to send it… no one responds …

  53. My wife had a very disappointing experience. She felt unheard and that her opinion and attempts to gain understanding of her condition was dismissed. Dr. Fine smith left my wife feeling discouraged and frankly discriminated against. Nothing was accomplished after 2 visits and we are looking for a professional firm to help.

  54. I would not recommend this clinic to anyone with issues in the realm of skin infection/irritation/longstanding skin problems. I received care from Dr. Lamel who seemed generally uninterested in providing adequate care and more interested in …

  55. Dr Lamel is great, love how my filler turned out, her makeup always looks great too haha. But they’re terrible with prescriptions. Always a hassle to get a refill, they don’t respond to pharmacy requests and I have to call them. Most …

  56. There’s never follow up process, and the billing process is terrible. I never received their billing via mail or email, and they never called for billing issues instead they send it directly over to the collection company.

  57. All the staff were kind and thoughtful. Every step of my procedure was explained and all my questions were patiently answered. I had a very positive experience, Thank you.

  58. Dr Lamel is absolutely the best practitioner I have ever seen. She listens to what you want and provides top notch treatment with an excellent team!

  59. When I visit my practitioner everything goes well, but their office staff is nonexistent. Getting a prescription processed is impossible. Follow up never happens. If you have an issue with a prescription then you are basically screwed. …

  60. Dr. Reichel is hands downs the best dermatologist in Seattle. She has helped me through numerous cancer surgeries and also all my cosmetic stuff. Smart, talented, friendly, empathetic – her entire team is top notch, but especially Mary, Marcella and Sue. Been a patient for 10 years….

  61. It took over an hour from my appointment start time to see the doctor. The doctor talked to me for about 1 minute and then told me that she didn’t have time for a procedure that takes less than 10 minutes. If you can, I would recommend …

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