Specializing in:- Physicians & Surgeons, Dermatology- Physicians & SurgeonsSpecializing in:- Physicians & Surgeons, Dermatology- Physicians & SurgeonsSpecializing in:- Physicians & Surgeons, Dermatology- Physicians & Surgeons
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
1314 E Sonterra Blvd #2201, San Antonio, TX 78258
Dr. Moore is a kind, caring and excellent dermatologist. He has now treated everyone in my family including my 88 year old mother who adores him.
I would recommend him and actually anyone from Sonterra Dermatology. They are …
I have been coming here for a few years now. My concerns and visits focus on my skin checks for melanoma. I do my own personal ‘skin checks’ but had it not been for Daniella spotting my melanoma, I would’ve never seen it. …
Mean and uncaring!
Olivia and the doctor refused to tell me which labs I could get before I came in so I could be armed with information on the first visit. I had to wait 5 days …
Staff is always so friendly and they take time to explain the process and procedures
Dr. Cervantes was prompt, efficient and very knowledgeable in her field of practice. She was social and took the time necessary to fully and completely answer all of my questions. I was very satisfied with her service as my dermatology physician.
Had a good experience over the years. Only negative, I’ve never seen the same doctor or PA twice. High turnover and most of the visit is explaining the history since going here.
I saw Dr. García, she was nice but really didn’t spend any time with me. She had her nurse take photos of my facial expressions, came in to inject, and led promptly. As a new patient I was surprised by the lack of discussion or assessment. …
Experience with Dr. Garcia was fantastic, but experience at the front desk not so great. They are very friendly, but it’s not customer centric. It seems every time I visit, they are unable to provide an itemized receipt showing the …
Smooth sailing, from scheduling the appointment to checking out. Appointment was on time, and staff were all pleasant. Nurse and PA explained everything thoroughly and were even helpful with suggestions filling prescriptions to help with cost
I was seen exactly at my appointment time. All staff were polite and professional. I felt I was given a thorough examination and extra care was taken to address all of my concerns. I was impressed I was able to have some procedures done same day and by the doctors themselves.
Cindy was very skilled, professional & pleasant. This was a very good facial. My skin is glowing.
Dr Garcia and her staff are excellent. I fully recommend her services
Extremely efficient, well ruined office by people who are friendly and professional. Dr Metzinger was wonderful, she is informative, calm and has a pleasant bedside manner. I will recommend her and the office to friends and family. It was a bit confusing locating the office building among numerous buildings
The staff is wonderful. Dr Cervantes takes her time to address your concerns and offers solutions. I would definitely recommend her and her staff.
Dr. Tessa Cervantes Is amazing! I feel blessed to have her as my dermatologist! The check in and procedure was so fast I was in and out in 25 min! Amazing office and staff !
Very friendly and professional. Highly recommend.
Got appt within 5 hrs of request. Friendly, courteous staff, dr was caring empathic & answered all my questions. Fabulous…. Highly recommend
The staff was friendly, efficient, and professional in their assessment of my needs. They provided options and ease of making a decision. There was no pressure to decide immediately if you wanted/could make the financial decision on a …
zero wait time with a professional and friendly staff and Dr. Cervantes was very knowledgeable and personable as well. Would recommend her to my family and friends.
Everyone was very friendly and my visit was quick! I will definitely go back!
Dr Moore is super! Always engaged and interested. Staff is super
I was really impressed with the friendly staff and how quickly I was seen and treated. Dr. Garcia is wonderful ❤! Even made an appointment to go back in a few weeks for a little cool sculpting on my stomach. Highly recommend!
Horrible. Waited in room for 45 minutes and was never seen. Office was literally almost empty with everyone at lunch.Left without being treated.
Clean clinic, friendly environment, professional staff and very fast
They were absolutely great! It was my first visit , and they made me feel very comfortable, they also met all the pandemic protocols.. Dr. Metzinger is simple the BEST!! She addressed all my concerns, told me her plan, executed it and now …
Great location and staff! I never have to wait to be seen and they are quick and super nice!!
My first visit was a pleasant experience. Kimberly G was very professional and explained every step of my procedure.
She has a wonderful personality that makes you feel comfortable being there.
Great customer service all around! Quick and thorough – love Dr. Metzinger!
Needed to change providers due to insurance changing. So glad I found Dr. Moore! Great bedside manner, thoroughly addressed my concerns and patiently answered all my (many) questions.
This was my first appointment and I had high expectations. Unfortunately, I will likely not be going back. I felt my appointment was rushed and the Dr. spoke so quickly I had a hard time understanding the things she told me. Her …
We had the WORST experience. Staff is not courteous and the provider didn’t know what she was doing. My daughter’s condition got worst. We were prescribed $700 worth of medicine and the doc stated it’ll work for sure. The doc and staff …
Love the changes they’ve made with staff at front desk! Check out person is so thorough, personable and kind! Dr. Moore is fantastic! My 10 year old is seeing him for laser treatments and my teen daughter sees him for her skin regime. Both …
My 1st appointment since I was a new patient was lucky to call when someone canceled, amazing staff, so courteous and answered all my questions I do not Ming the hour drive to see them again. Definitely would RECOMMEND THIS PLACE.
The staff was absolutely amazing! Such a professional setting with staff that are so down to earth! We’ve seen Dr. Keuer for over several years now and followed him to SA from Fredericksburg because he’s that great! Melissa was so helpful …
Appt. Was for 2:45. Arrived at 2:30 and was seen and finished by 2:46! Very efficient office and I love Dr. Garcia!
I had a great experience at Sonterra Dermatogy. The staff was friendly, my doctor was engaging and professional. My procudre was virtually pain free.
My face felt like it was on fire when I called and sweet Rachel calmed me and found a cancellation so the doctor could see me. Office staff was so amazingly helpful and courteous. The doctor took time to talk and tell me her first opinion …
Very efficient and personable treatment. I highly recommend.
Highly recommended! Dr. Moore took his time to explain my condition and treatment options. He didn’t shy away from the effectivenessof the treatment, which let me know that I could trust his expert opinion. The staff is great as well.
Everyone I encountered during my visit was extremely nice. Dr Cervantes was very pleasant, listened to my problems and concerns, and offered several treatment solutions. Wait was minimal, and she was very thorough. I highly recommend this practice.
Erica Kelso was great, she is always very professional and does a good job
Theresa is awesome. She always makes her patients comfortable and really seems to know what they need. Can’t wait till they are staffed up enough to handle phone calls again but I could make cosmetic appointments online that would be awesome.
I love this office. They have always been great to deal with and it is generally easy to get an appointment. I also really like that they have online scheduling. But best of all is Daniella Arellano. She is so warm and caring that it puts …
The staff was very courteous and professional. Moreover, Dr. Cervantes not only took the time to address my skin issue, but also gave clear directions on prevention of possible future skin damage. Overall a great experience for a first time visit.
My first visit with Dr Garcia was good. She and her staff put me at ease. The exam was thorough. Wait time was next to none. Will definitely use her for any other skin concerns that may arise.
First time meeting Dr Neiner and his assistant Jessica. Very professional, thorough, compassionate. Dr Neiner called me the next day to check up on how I was doing and make sure I had gotten follow up scheduled with the surgeon he’d …
Friendly, knowledgeable, respectful staff. Quick and hospitable service. No issues with any part of my visit. I was a couple minutes late to my appointment and they didn’t even mention it.
I am so happy and blessed to have found Sonterra Dermatology! The best! Professional, very knowledgeable, so kind, caring and helpful! THANK YOU ALL!
The office was extremely clean and professional. Dr. Cervantes was so understanding, patient, kind and professional. She made me feel comfortable and at ease. I will certainly be coming back in the future for my beauty needs. Thank you for such a wonderful experience!
The staff is very friendly, helpful, and professional! The place looks very neat and I have received a much better care here than at my previous doctor. They did not make me feel uncomfortable whatsoever and they put value into patient information / informing the patient a lot.
Amazing staff at this place, they came up with a plan and I’m excited to see the results.
Always a good experience.
Staff are friendly and professional.
Your well being is their top priority!!
Dr. Metzinger was knowledgeable and listened to my concerns with attentiveness, caring and with empathy. I found my dermatologist.
Quick, honest & professional. Would highly recommend them.
Doctor was amazing!! So friendly and so nice!! Kim was amazing too!!! Checkout was great as well and sooo nice!!! My new favorite place!! I give them 5 stars and will recommend to everyone I know!! THANKS SO MUCH!! 🙂
This was our first time here. The atmosphere was very welcoming and pleasant. The staff was wonderful. I appreciated being seen right on time and not having to wait forever like most places. Everything was a smooth process. My son was very …
Everyone was super friendly. Erin Lenza was amazing and very professional. She answered all my questions and the procedures I had done were executed quickly and very professionally. I can highly recommend Sonterra Dermatology and especially Erin Lenza.
Dr. Metzinger was very helpful! She took her time with my daughter and explained everything without making us feel rushed. I highly recommend Sonterra Dermatology to anyone looking for careful and thoughtful service and attention!
Great Help on very short notice. Found a spot on myself. Have had prior experience with skin cancer. Sonterra came to the rescue.
Thank you
Michael.
Hardly any wait time to see my doctor. Checking out after was quick and easy.
Staff was professional and courteous. The waiting room had plenty of seating enabling clients to social distance, if preferred. I had scheduled a skin check. The doctor asked what locations I was concerned about. Each of those were …
The care is always excellent. Employees are positive and professional. I feel safe calm when I visit!
Really liked Erika Kelso. Very thorough and knowledgeable about all the different types of skin moles, rash, etc.
Absolutely love the staff and Teresa Centeno. She always takes the time to explain my treatments. She genuinely cares about you and the best steps to get you to your ultimate goal. I am grateful for her honesty and the results she has been …
Excellent service, really nice place. Great customer service
Everyone was very professional. I feel like all my questions were answered and everyone was very attentive.
My first time meeting Dr Tessa Cervantes, shes nice!!! and she knew right away what was happening to my scalp and my face. I’ve been suffering with this for years (off and on). So today i tried these medications she gave me and so far I’m …
I always have the best treatment and best experience with Dr. Garcia and her staff. ❤️
Sonterra Derm had me at hello! Their appointment staff was very efficient and extremely friendly and most importantly they found a way to get us a same-day appointment! The facilities were clean and staff was knowledgeable.
Everyone was super nice and they were quick to receive me and take me back into a room. But not so quick where I felt rushed. The doctor and nurses were very helping and understanding. Would definitely recommend to others 🙂
Cindy is amazing! The entire experience was fantastic here. Wholehearted endorsement.
Sonterra Dermatology got my brother in quickly for an emergency situation. They were calm, fast, knowledgeable and kind.
Very short waiting time. Extremely courteous staff. Very happy with their efficient operation.
Easy to make an appointment, professional staff, clean and modern clinic.
The office is beautiful. Staff is professional and friendly. Prescriptions are filled immediately. Communication is great and messages are returned promptly. Dr. Garcia is thorough, engaging, and super intelligent. I’ve never had to wait …
If you’re think about which dermatology group to see, look no further! I cannot express how outstanding Dr. Garcia and her team are. Professional, intelligent, modern dermatology care at its finest. You will definitely be happy with your results!
Staff were prompt courteous and professional
Dr Metzinger is always a pleasure to work with
Such kind, professional & caring people! I felt very comfortable & left thoroughly satisfied.
Big shout out to Erika and Teresa! Amazing professionals and great personalities!
Dr. Moore is an excellent doctor. He’s professional, compassionate, courtesy, knowledgeable and effective. He takes the time to listen to his patients, he doesn’t end the visit until all of your questions are answered and all of your …
I saw Erica Ramos, PA-C. She was very thorough and pleasant. A true professional!
In and out very quickly, without feeling rushed. Staff was very professional and friendly.
I love Dr. Garcia and all her staff. So professional, gentle and honest
Great visit with Dr. Cervantes, very knowledgeable of skin issues and how to treat for best results!
Dr. Cervantes is such a good doctor. After 2 years of struggling with skin problem, even visiting the Mayo Clinic in Minnesota, she was the only one that helped me secure a treatment that has lasted and has made my life so much better. I am …
Everyone is very polite, patient, and take the time to give accurate and detailed information. They know what’s best and try to help you out as best as they can. I’ve gone to another dermatologist location and let me just say that I’m …
Experience here was fantastic! Very friendly staff. Zero wait time. Every thing was explained to me and done with utmost care. I am excited to have found a new doctor for all my skin care needs
The staff is super friendly and Dr. Cervantes is so sweet and thorough! The practice is fast as well. I was in and out in less than an hour. 😊 …
Staff is efficient; wait time is minimal; Dr. Garcia is attentive, professional, and effective.
Great customer service from all steps of the visit, my Nurse Practitioner was extremely more than helpful and informative. Then I was sent to their own pharmacy downstairs where it took no time at all for them to check with my insurance and …
They were able to get me an appointment quickly. Poor communication between the receptionists and doctor caused a lot of wasted time and money unfortunately. I don’t feel my concerns were listened to as well as they could have been, but I only saw the PA. Everyone was very friendly though.
Waiting room moves quickly. Checkin and checkout was a breeze. Dr Cervantes took the necessary time to examine and answer any and all questions. Thankful she also reminded me what we talked about and wrote it down, so I could recall the information to my wife for when she asked what the Dr said.
Dr. Annabelle Garcia and the staff are amazing!!! Everyone is helpful & personable. 10/10 for sure
Sontera Dermatology staff are excellent at their job and show genuine concern about skin health.
Excellent customer service, Dr. Moore has the best bedside manner with his patience. Would highly recommend Dr. Moore And his staff
I arrived on time, was seen within 10 minutes of arrival, was examined and treated in 15 minutes and was on my way. This was just an annual skin check-up.
Very nice, polite and professional staff. Super quick in on time and out before you know it! Highly recommend this place
I loved the staff, doctors and office environment. A great place if you need a dermatologist.
Dr. Neiner was very professional & thorough. I felt reassured I was in good hands for my skin cancer.
Dr. Garcia was excellent. Very knowledgeable and professional. First Dr. that I can ever remember to
to actually keep an appointment on time. Her office staff was excellent as well. I highly recommend Dr. Garcia and staff.
I love that I never wait long at this clinic. Before I can complete my form, I’m already getting called to the back! My visit with PA Erin and her MA today was great. Have me on a plan to clear this skin issue I’m having at 47!
Always a great experience — for me and my kids. Dr. Garcia and her whole team are top-notch.
Ms Ramos was very attentive and described my situation in great detail will recommend her to friend’s and family
Visit was fine . They explained everything and was able to get treatment right away. They were nice and Good service overall
The office staff is very friendly and helpful.
Erin was very knowledgeable and thoroughly explained my condition and procedures that would be need to be performed. She made me feel very comfortable. The office was very beautiful and clean.
The staff is always friendly, my appointment was easy to make and text reminder helpful. Theresa always makes me feel comfortable and she is very knowledgeable. Always a positive experience.
I absolutely love everyone at Sonterra Dermatology. Stephanie at check out is always so helpful and friendly. Dr. Garcia has been such a blessing and is always thorough when it comes to my skin checks. Cindy is always on top of things and …
Dr. Metzinger was great! This was my first appointment.The appointment wait time was short, staff was professional and nice, and Dr Metz provided a thorough exam and will be even doing extra blood work just to ensure my issues are take care of. I recommend this dermatologist group to anyone looking for a new dermatologist.
Have had Emsculpt with both Cindy and Carlos and they are both fantastic. I found them patient, honest, knowledgeable and felt that they truly care about the results you’re looking for. Highly recommend!
Dr.Garcia was excellent and very professional! She was genuinely concerned about our needs. Zero wait time…staff was friendly. Sontera Dermatology was able to get my daughter in quickly for an appointment. Beautiful and clean office and patient waiting area!! Very impressed!!
Took my aunt in to get something on her skin looked at and removed. Staff was very kind and attentive. Erika was awesome and quick at removing the cyst. Highly recommend this dermatologist office!
Excellent and highly professional service. Doctor saw me 20 mins early when I arrived early. Issues discussed and addressed as expected.
My first visit was great! Everyone from the receptionist to my nurse, Erika and her assistant were friendly and professional. The appointment was quick, but thorough. I’m glad I was referred to this office. I will definitely be returning.
Dr. Garcia and her staff are the best! They are always nice, professional and consistently on time.
Absolutely love Teresa at Sonterra Dermatology! Wouldn’t trust anyone else for beauty treatments on my sensitive skin.
Our visit was quick and easy and Dr Cervantes was very kind to my 9 yr old.
Everyone is super nice and willing to answer any all questions. The results have been amazing. Always a great visit.
Excellent service. Everyone was friendly and professional. Dr Metzinger was very informative and thorough.
Dr. Annabelle Garcia is the best! Knowledgeable, concerned, and always smiling! Thanks for another great visit.
Friendly people. Inviting reception area. Clean. Doctor visit was not rushed.
love it here and love the atmosphere at the office, Dr
Moore has been my doctor for several years now and
has helped me out tremendously with clearing up my …
It was a very nice visit. Erica Ramos is very professional and thorough. Great visit!
Dr Garcia was punctual! She was kind, listened to me and did not push products
We went to Sonterra Dermatology and everyone was so friendly, professional, and knowledgeable. We will definitely be back for continued treatment. Thank you,
It is always a pleasure to see Dr Annabelle Garcia. She is always pleasant, kind, compassionate and professional. Also the entire staff are cordial and professional.
Love this place !!! Front desk was awesome I recommend either Cori or Linda for a facial they are so good and professional!
Efficient and friendly staff. Gorgeous, clean clinic. Dr. Garcia is fantastic – knowledgeable and kind. Look forward to my yearly visit!
Good visit. Burnt my face a few times. Short wait. The short wait was more fun than getting my face burnt 🙂
Staff is very kind and professional. Dr. Garcia knows exactly what she is doing. I trust her completely! My skin has never looked better!
Dr. Garcia is a true professional who shows compassion towards her patients.
Friendly greeting upon arrival, clean organized office. Didn’t have to wait long to see Dr. Cervantes. When she came in addressed my issues. Visit didn’t take long.
Glad to have found Dr. Moore.
Great doctor! Feel like I’m in good hands.
This was my first visit here. The staff personnel were awesome. NP Kelso was Super Awesome. She explained every detail and answered all of my questions thoroughly. I highly recommend this Dermatology Office.
I just completed my 4th emsculpt session with Carlos! (He has been incredible!!!) 🐐 I was interested in the emaculpt treatment for the muscle growth and strength results, more than anything for my quads and hamstrings I’ve been working my …
LOVED IT! Dr. Kelso was extremely helpful, kind, thorough, and AMAZING! I am a first time patient and the care I received was outstanding! Highly recommend!!!!
Everyone was friendly. Kim is very professional and answered all my questions. I thoroughly enjoyed my facial and look forward to my next appointment.
I scheduled an appointment about a few skin issues and it was addressed in the same appointment which I was very happy about. It seems to be a well ran office.
Super helpful and attentive, feeling hopeful that my teenage girls will be able to clear up their skin with the plan Dr Metzger put in place!
Just had a cool sculpting session with Teresa. She made the experience extremely comfortable and pleasant. In fact, everyone at Sonterra Dermatology are nice and professional. I highly recommend!!
Dr Moore is hands down the best Dermatologist in town. I highly recommend him to everyone.
The staff is super friendly; I was seen in no time and delighted with the attention. I’ll recommend it to family and friends.
Erica Ramos and Cindy were awesome this morning. I had a skin issue that was addressed quickly and efficiently and with kindness and compassion!
My first time there. Everyone seemed very nice the doctor was very knowledgeable.
Dr. Garcia and her staff are always professional, yet fun to interact with. Results always as expected.
I’m
The office is beautiful and every area is clean. Dr Garcia & Kim are so friendly and sweet. Kim was very patient with me and answered all my questions. Most importantly they made me feel comfortable and Dr. Garcia did wonderful with what I was wanting. I am very happy! I look forward to going back!
Dr. Cervantes is very friendly and professional. Her bed side manners are wonderful.
Love Dr Moore! – informative, patient, honest – both for me (52F) and my daughter (18F)
Always feel the entire staff, from Dr Metzinger and the support team, all cate about providing excellent, professional experience.
Very professional office staff with minimal wait time. Clear explanation of condition. Only snag was a prescription for a $500+ topical cream when cheaper alternatives were available.
Love , love the staff, Dr Annabel Garcia, and the warm professional experience. They put your comfort first. #10
Nurse practitioner, Erika was professional and courteous and answered all of our questions. Would definitely recommend.
Wonderful office and great staff! I was given amazing customer service from the front desk staff to back office medical staff. I am new to the area and was in need of an appointment to which the front desk accommodated me with a same day …
Dr. Cervantes is great!! She is compassionate, knowledgeable and explains things thoroughly. Thank you for everything 😊 …
Scheduled me within 48 hours. Way faster than other dermatologist offices. Very short wait when I got there. Masks are required. Alanna and Erika did a great job with the exam and biopsy. Felt comfortable and there was no pain …
My appointment was scheduled at 9am. I wasn’t seen until 9:30. Once I was seen by the doctor, the experience was great.
Very happy with the staff and Dr Moore- he takes the time to answer questions and listen to what I want. He does excellent work!
Amazing and professional office. Loved the atmosphere and the professionalism of the staff. Would definitely return for any further evaluation. Highly recommend!
For the last 6 or 7 years, I’ve been coming here every 6 months for a skin cancer check. Dr Cervantes and the rest of the staff are great.
For my husband Cliff: Dr. Metzinger is very engaging, thorough and precise in her treatments. We have both seen her for several years and highly recommend both her and Sonterra Dermatology as a wonderful practice to utilize.
Thank you for being so efficient! In before my appointment time and out within a few minutes. My busy work schedules appreciates respect for my time! Thank you!
Dr. Allison Metzinger was excellent efficient knowledgeable and through. Staff friendly and attentive. Beautiful facility.
Dr Metzinger is outstanding! She is very thorough, conscientious, and truly concerned about my health. The clinic is well staffed by caring and competent people. My appointments are always pleasant.
Wow. Such friendly staff! I was in and out of there in 38 minutes.
Walked out with clear instructions of what to do, and there’s a pharmacy right downstairs that fills your order right away. So convenient
Teresa is amazing! – not only is she good at her job, she makes each visit feel like it is a personal friend visit. THANK YOU!
Our world needs more people like you her.
Dr Tessa Cervantes and all of the staff at Sonterra Dermatology in San Antonio are extremely competent compassionate and professional. Excellent care, highly recommended.
Such a pleasant experience my nurse practitioner Mrs.Erika Kelso extremely professional as well as the staff. Thanks so much for your help
Pretty quick, saw the doctor very soon after getting to the exam room
Very courteous, patient, and thorough (I ask a lot of questions)
The entire staff was very professional & efficient. I have been a patient at Sonterra Dermatology for 14 years & always receive great patient care.
Just had a wonderful Diamond Glow facial from Kim. She’s wonderful – kind, knowledgeable, helpful with a calming demeanor. I trust her to direct me on keeping my skin healthy and youthful.
everyone was super nice! quickly got seen and taken care of! will definitely stay here for my dermatology appointments from now on!
I was in and out with 45 minutes. This was my first time at this office and everyone was supper nice. The Doctors and staff are all wonderful.
I love the special care and attention Dr Erika Kelso. She was very kind and provided great advice for my condition. 100% recommended!
Fantastic experience. I called on Monday and got an appointment on Wednesday. I came 15 minutes early and was done before my original appointment time. Very very pleased.
I am a patient of Dr. Garcia for over 5 years and I trust her completely. She is thorough and caught a melanoma early. Her front office personnel are friendly and efficient. I don’t ever have to wait long but today I was called back almost …
Dr. Metzinger was wonderful. Attentive and thorough. I was seen a few minutes before my appt time. The entire experience from the front desk, Dave the MA and checkout was wonderful
Dr. Milton Moore was super thorough, kind, and a wonderful listener. It’s the first time I’ve had that great of an experience with a dermatologist. I would highly recommend!
Kim is excellent had Diamond Glow and Lace MD with her! She is very detailed and takes her time with your treatment, my skin is so smooth, soft and glowy! Thanxs Kim!🤗 …
Dr. Bandito and the entire staff were professional and friendly. Such a beautiful office. All of our questions were answered and we left with a game plan. Thank you all for a pleasant visit! Highly recommend Dr. Bandito and staff.
Reception staff very friendly and welcoming.
Dr Cervantes is professional, detailed and very warm making me feel comfortable through out my visit. ❤️
So very kind and efficient, from the moment I walked in to checking out , the physician and staff were excellent.
2 minutes late due to traffic, front office staff very rude!!! Only thing a can say about this office good is the medical assistant was very nice Olivia. Check out just as rude. I felt rushed and not welcome.
The assistant -Deja was very kind & professional. She showed genuine concern for the patient who is 98 yrs old. Dr Bandino was the same. He listened and explained thoroughly. They are a great team
The office was so nice and everyone was professional and helpful! I really enjoyed my experience there. I feel like I was well listened to and my needs were met.
Dr Garcia has provided excellent care (solving a long-time Derm issue). And the staff was s super efficient… the best run doctors office I’ve ever seen!
Went in for a facial with Kim. She is the best and truly leaves your face feeling and looking great. Thank you 🙏🏼 …
This was the most saddest experience of my life. I was given a new doctor referred by Dr. Keuker and it was just awful. She refused to touch me. Huddled in the corner. Refused to talk about my other dermatology issues. Her team refilled my …
this place only wants your co-pay money. I came here to be treated for my acne and they recommended to start taking birth control medication and then after a year they refused to refill due to my age and to receive medication from an OBGYN. …
Very efficient staff. I was called to see the doctor before I finished my paper work. The doctor diagnosed my problem quickly and sent a prescription to my local pharmacy. A new appointment was set up for a check-in in a few weeks.
Very professional. Got early for appt and we’re on our way home before appt time. Recommend anyone needing derm Dr to visit Dr. Cervantes.
Good doctors but after seeing them when the prescription was supposed to get approved it took a month so my pharmacy had to cancel the prescription.
I took my mom (who has Alzheimer’s) to see Dr. Garcia for a rough patch on her scalp where hair was falling out. Dr. Garcia’s approach with my mom was outstanding. Thankfully our visit ruled out anything too concerning – which is why I am …
Great staff, no wait. I love how well the doctor listened and was fast to help. Thank you
I go every two weeks for an incredibly uncomfortable leg injection. Loren is a fantastic nurse and does her best to make it the most comfortable process possible. The office staff is friendly and I could not ask for better support through this difficult prescription.
Everyone was amazing from the front desk staff to the assistant to the doctor. We saw Erika today, and she was very thorough in explaining everything and in her exam. She took her time and allowed us to ask as many questions as needed. She performed some biopsies with little pain and was very pleasant to be around. I highly recommend!
I was disappointed that what I went in for originally wasn’t really feasible. But a solution was presented that was very helpful and great care was taken to make sure that I would not have an adverse reaction to it, which I truly appreciate.
Dr Metzinger at Sontera Dermatology is extremely nice and knowledgeable. She’s very thorough and makes sure to answer all your questions and concerns.
Very knowledgeable and friendly staff, not once have we had a bad experience, we have had biweekly appointments for almost a year.
dr assistant kept calling me Hun ??
visit felt really rushed ..this was my first appointment here so I would expect the dr to spend more time with me …
Very good quality skin care. Erica Kelso was fantastic and explaining everything about my treatment. I highly recommend Sonterra Dermatology.
First visit and it was great. Very informative. Actually gave me hope for a problem when 3 other doctors were throwing up their hands.
OMG!! I loved my Diamond Glow facial. It took off a nice layer of dead skin. Highly recommended this every other month. Be back soon!!
Dr. Annabelle Garcia is always professional & personable. I’ve been coming to her ever since she took over/started her practice. Would definitely recommend her for any dermatology needs.
Dr. Anabel Garcia and her assistant Stephanie were great. The procedures were quick and easy. I’m very impressed.
Got there early and was seen early, a plus in my mind. The staff was very professional and efficient. Dr’s nurse was helpful and answered all my questions.
The Vanity in this place is off the charts!!! Use discernment. SHES So bubbly knowingly shes getting rich off charging ridiculous fees. They will take your money so quick and not bat an eye. $60 for a 20 sec consultation. THIS IS HOW YALL …
This was my first appointment and it was outstanding. Everyone was so professional. I easily booked the appointment. My appointment started on time and every thing went perfect.
I stopped into their office to see if I could be squeezed into an appointment for Tuesday. They did better then that!! They got me appointment 15 minutes after I asked. Great service. Thank you
My appointment was at 10AM. I did paper work, was seen by my doctor and had all my questions answers by the time it was 10:15AM. I am very impressed and pleased!
Everyone was very friendly and prompt to get me in and others in and out in a timely manor. I have a follow up appointment I. A few weeks so I am eager to see results after the procedure
The doctors are so knowledgeable and kind. Always going their best to make patients feel cared for and welcome. Love this place.
Dr.Cervantes is wonderful. She is great with her profession. My son seeing her for a year now. The result it’s good. and we’re satisfied.
Dr. Garcia is amazing. She has great bedside manner and stays to answer all of your questions. I’ll be going back for my fillers.
I have been coming to this dermatologist for the past 5 years. They have recommended everything for my acne and nothing as worked not even acutane. For the past two years they have kept giving my the same topical medication with no clear …
Dr. Metzinger is always pleasant and thorough. She never seems too busy to listen. The front and back office staff are great!
Dr Cervantes is always very warm and welcoming. She is genuine in her interest to help and explains things simply and thoroughly. I highly recommend Dr Cervantes.
Great service, quick and efficient. I had cystic acne for most of my life.
Dr. Garcia found a permanent solution. I haven’t had any acne in over a year and I couldn’t be happier.
Highly impressed with how fast my appointment was and didn’t sit in the waiting room for long at all! Erica answered all of my questions and really took the time to ensure my expectations were fully met. Thank you, Sonterra Dermatology, and I would highly recommend this location to my friends and family!
NP Kelso was FANTASTIC! She took her time during the examination, explained each skin issue she encountered and answered all of my questions. She was very thorough and extremely compassionate.
Dr. Cervantes and staff were great! They were very professional, friendly and caring. Dr. Cervantes was very informative and made me feel comfortable. Great overall experience.
Thank you!!
All of the staff were friendly with check in/check out. I was in and out in a timely manner. Erica Ramos was fabulous with her explanations and treatment plan. I highly recommend!
making a difference every time i go in . my scares on my face is looking so much better. professional staff very knowledgeable . tell me everything i need to know and would never know to ask . i feel like i’m s ring a specialist and that is hard to find these days. great doctor dr. Annabelle Garcia and her team are just wonderful
I love Sonterra Dermatology. I have seen Dr Cervantes before. This time I saw Dr Garcia and she is amazing. It was quick and easy appointment. This place has great Drs and customer service.
My skin has never been better ! Cori and Linda both are so good at what they do ! Great conversation to lovely customer service from when I arrived till when I left. I received a warm welcome from the front desk they are absolutely fantastic
Without reservation I highly recommend Dr. Annabelle Garcia! She is a thorough and compassionate physician with outstanding expertise in Dermatology. She is directly responsible for extending my life!
FNP Erika Kelso and Kaylee were so amazing. Professional, kind and quick, I was out of the office within 45 minutes of being there with a treatment plan. So clean and smells so good inside. Can whoever trained this staff train everyone else …
I highly recommend PA Erica Ramos. She is great at listening to your concerns and will provide you with information to understand your skin condition and treatment options. Very knowledgeable on both cosmetic and medical conditions for her patients needs.
This was my first visit and I was extremely impressed. The facility was clean and pristine. The staff was extremely pleasant and inviting. Dr. Servantez fully explained everything and worked quickly. I would definitely refer friends & family.
Clean establishment with friendly staff. Dr. Metzinger was professional and helpful. It was an appointment for two young children and she was great with them. I highly recommend her if you’re looking for someone for the whole family.
Dr Metzinger was very thorough in her explanation of my diagnosis and the many questions I had. I felt very comfortable after speaking with her and gained peace of mind about my diagnosis. Support staff was also very helpful and courteous.
A+++ Dr. Cervantes was amazing, she addressed my concerns, the whole staff was great to work with. I was in and out in under 30 minutes, everything was well organized! I would recommend Dr. Cervantes to friends and family!
The scheduling process and wait times at this place are a nightmare. I was getting routine laser treatment on a scar, an appointment that takes 10 minutes MAXIMUM, and consistently waiting 45 minutes to an hour to see the doctor. I wish …
The staff is always friendly and the wait time is minimal. Dr. Garcia is a fantastic physician for dermatological treatment and cosmetic procedures. I have been a patient for years and would not go anywhere else.
Had a very pleasant experience. They sent reminders and documents to fill out prior to visit. Upon arriving, staff was friendly and professional. Doctor was exceptional. Would definitely recommend.
I had an appointment to see the aestetician, Teresa, for a BBL laser treatment for my face. I’ve had some done before at other locations, but they were nothing like this! Teresa was super thorough! She got ALL my skin and really addressed …
Dr. Moore has been absolutely amazing. He is kind and compassionate and really listened to me. He has made himself available for my questions and I’m very happy to have found him.
Dr. Tessa Cervantes is the best, she listens, takes her time with you and makes the most efficient/thoughtful recommendations. This will be my first time with Botox at age 35. She was …
Dr. A. Garcia was super sweet and seemed to really care. She took steps to make me feel important after other doctors were misdiagnosing me. I’m excited to see if she can get me back to normal.
Went in for the first time to have my moles checked. I was a little nervous since I had never had them looked at before. However, Staff was very friendly and made me feel very comfortable. Great first time experience. 🙂
Dr. Cervantes is fast, knowledgeable and efficient. I arrived 30 minutes early, and she took me right to the exam room. I was back in my car before the actual time of my appointment. …
Overall really great experience. The office is beautiful, the front office staff is extremely kind. The nurses are also very sweet and patient. Dr. Metzinger was very thoughrough, pleasant to be around, and quick. There wasn’t a lot of waiting. Just fast and simple peace of mind. I’d definitely return in the future.
First off, I have always love, love, loved Sonterra Dermatology, Annabelle Garcia and every staff member I’ve ever come in contact with there. I’ve been seeing them for years for skin issues, as everyone should. I’m sure each member must …
Very pleasant experience. The doctor and the staff are incredibly nice and though it was painful to get numbing on my foot for mole removal, it could’ve been a lot worse. They were very comforting during the process and it happened very fast. Grateful for preventive care and the kindness from this office.
The Dr was great! The office Assistant could use more of a hospitable attitude though. She wasn’t rude but wasn’t nice either. The whole visit was quick- no wait time! Also, I just wasn’t aware, or informed that I’d be paying more than the 50 I was told I’d be paying for my visit.
Wait time was very short both in the outer office and in the treatment room. All personnel I spoke with were respectful and kind. I felt like everyone, especially Dr. Metzinger, really listened to me and addressed related physical concerns …
I arrived early and filled out the paperwork. The waiting room was clean and comfortable. The front staff was friendly, as well as the nurse (or med assistant) who brought me to the exam room. The PA, Kelso, came in promptly and was kind …
The office staff was nice, and I was in and out within 30 minutes. Which is unheard of when dealing with specialists. I set down to filling out new patient paperwork and was called back to be seen before I finished the 1st page. Dr was nice and knowledgeable and even asked if I had any that questions.
I felt rushed, peer pressured to bring my own medical records, and was told to reschedule in a very unfriendly manner by the Nurse Practitioner after having arrived. I recommend more training for the Nurse Practitioners. I understand we are …
Overall a very pleasant experience for my first visit to this doctor. It’s a very clean new office. My appointment started on time even though there were other patients in the waiting room when I arrived. Dr. Cervantes seems very …
I went on for a consultation to find out what cosmetic treatments were available to help minimize acne scars. I was seen by a very friendly nurse practitioner, she walked through a couple recommendations, and let me know that laser was the …
This was my 1st time ever having anything done on my face. I must say it felt so good, I noticed a difference in my skin texture. It was soft and smooth. Kudos to Cindy Pagan-Martinez she did a great job, and made me feel comfortable. Now I …