Seeing a disconnect between impersonal big-box labs and the intimate doctor/patient relationship, Dr. Gillespie founded PathAdvantage to fill … See more
The rudest customer service ever. I have received a bill from that company. Apparently is through my doctors office and I was not aware of that at all. I have nothing to do with this company – I don’t owe them anything !!! I was explaining …
Our rep Terri Morgan and supervisor Roxanne Lozano are THE BEST at meeting our phlebotomist needs and being willing to work with our ever-changing schedule.
Update: I have gone from 1 star to 3 stars only because someone contacted me directly today (because of my review) to make sure I received my results immediately, which I do appreciate. …
HIGHWAY ROBBERY of the 21st century done by a COMPLETELY UNETHICAL billing department. My wife had her maternal checkup done, and while maternity care is covered 100% under our insurance, this UNSCRUPULOUS and DISREPUTABLE lab company coded …
Predatory billing and horrible customer service. This place might as well be a meme. My wife paid them over $700, that was a surprise, and was told everything was good. Four months later another bill for $200 shows up. …
I am so proud to be a part of PathAdvantage 12+ years and look forward to many more! PathAdvantage continuously strives for exceptional patient care and achieves this goal on a daily basis.
(Update Below) Over billing, predatory collections, and poor customer service. They will not negotiate on amount owed, only offer a payment plan. Reported to attorney general and any other victims of their fraud should report as well. Just …
Well I was about to ask if anyone else is receiving bills 4 months later, but I see I’m not the only one. My insurance received the claim 2 months after my lab work was sent, and I received the bill 4 months later. No one likes surprises! …
Great LOCAL Laboratory! Love the 24 hour turn around time on reports. Love being able to talk to a real people who ANSWER the phone and actually help you! ALL around great LAB and would recommend to anyone looking for accuracy and immediate results.
Path Advantage is a wonderful lab, always quick with results. The reports look amazing, very easy to read with abnormal results clearly indicated. Would highly recommend.
We have had a great relationship with PathAdvantage for decades. All employees involved with this lab are very helpful. We send most of our pathology to them and we are very happy with the results.
I’ve worked with PathAdvantage professionally for over a decade. Not only are their pathologists respected as THE very best by doctors throughout North Texas, the entire staff is professional, diligent, and…well, fun! Their turnover is very low, which says something about the company. Highly recommend.
As a longtime employee of PathAdvantage (13 years!) I can’t say enough about what a quality organization it is! I’m honored to be a part of this amazing team that is so very dedicated to quality patient care and exceptional client service.
This place should be called Take Advantage… not Path Advantage. My doctor said she was going to run a “few tests” and then I get hit with a $700 bill 4 months later that was due in 10 days. I told them I can’t pay this as I am a literal …
A person answers the phone every time. Rob is responsive to any issues, but is rarely needed. They are polite and efficient. Results come back promptly (usually the next day). I switched to a physician owned lab to add income to my …
Our practice has utilized Path Advantage for several years. The team is very responsive and provides great service. The quality of the reporting and pathologist accessibility is excellent. Patient billing issues are handled courteously …
I work for a provider’s office and my personal OB/Gyn uses Path Advantage, so I have seen their company from both sides. I cannot praise them enough. They are always prompt and helpful, they go above and beyond. For the reviewer that …
We have worked with Path Advantage as our sole in-clinic lab for years. Our phlebotomist, Rebecca, is top-notch. She is a dedicated specialist in her field. Our patients and staff LOVE her. Working with Rob Roxanne, and the team at …
Donna in the Public department is very rude and unprofessional. She is unwilling to let us speak to someone else and shows a tone of condescension when speaking to others.
A great place to work for.
Excellent. Lovely people
I love my job!!!
Excellent customer service and quick results.
dont call, you will recieve a uneducated answers.
Great company that takes care of patients!
Great service and staff. We get timely and accurate results.
Highly recommend.
This company really needs to run a drivers program. Had one of their reps riding really close to me and was speeding in and out of traffic.
The rudest customer service ever. I have received a bill from that company. Apparently is through my doctors office and I was not aware of that at all. I have nothing to do with this company – I don’t owe them anything !!! I was explaining …
Path Advantage will always do everything possible to meet your needs. Very speedy turn around time and knowledgeable staff.
Our rep Terri Morgan and supervisor Roxanne Lozano are THE BEST at meeting our phlebotomist needs and being willing to work with our ever-changing schedule.
Update: I have gone from 1 star to 3 stars only because someone contacted me directly today (because of my review) to make sure I received my results immediately, which I do appreciate. …
HIGHWAY ROBBERY of the 21st century done by a COMPLETELY UNETHICAL billing department. My wife had her maternal checkup done, and while maternity care is covered 100% under our insurance, this UNSCRUPULOUS and DISREPUTABLE lab company coded …
Predatory billing and horrible customer service. This place might as well be a meme. My wife paid them over $700, that was a surprise, and was told everything was good. Four months later another bill for $200 shows up. …
Great place to learn and grow.
Inclusive environment
Experienced, intelligent people at every level of the company that make …
I am so proud to be a part of PathAdvantage 12+ years and look forward to many more! PathAdvantage continuously strives for exceptional patient care and achieves this goal on a daily basis.
(Update Below) Over billing, predatory collections, and poor customer service. They will not negotiate on amount owed, only offer a payment plan. Reported to attorney general and any other victims of their fraud should report as well. Just …
Well I was about to ask if anyone else is receiving bills 4 months later, but I see I’m not the only one. My insurance received the claim 2 months after my lab work was sent, and I received the bill 4 months later. No one likes surprises! …
Great LOCAL Laboratory! Love the 24 hour turn around time on reports. Love being able to talk to a real people who ANSWER the phone and actually help you! ALL around great LAB and would recommend to anyone looking for accuracy and immediate results.
Path Advantage is a wonderful lab, always quick with results. The reports look amazing, very easy to read with abnormal results clearly indicated. Would highly recommend.
We have had a great relationship with PathAdvantage for decades. All employees involved with this lab are very helpful. We send most of our pathology to them and we are very happy with the results.
I’ve worked with PathAdvantage professionally for over a decade. Not only are their pathologists respected as THE very best by doctors throughout North Texas, the entire staff is professional, diligent, and…well, fun! Their turnover is very low, which says something about the company. Highly recommend.
As a longtime employee of PathAdvantage (13 years!) I can’t say enough about what a quality organization it is! I’m honored to be a part of this amazing team that is so very dedicated to quality patient care and exceptional client service.
This place should be called Take Advantage… not Path Advantage. My doctor said she was going to run a “few tests” and then I get hit with a $700 bill 4 months later that was due in 10 days. I told them I can’t pay this as I am a literal …
A person answers the phone every time. Rob is responsive to any issues, but is rarely needed. They are polite and efficient. Results come back promptly (usually the next day). I switched to a physician owned lab to add income to my …
Our practice has utilized Path Advantage for several years. The team is very responsive and provides great service. The quality of the reporting and pathologist accessibility is excellent. Patient billing issues are handled courteously …
I work for a provider’s office and my personal OB/Gyn uses Path Advantage, so I have seen their company from both sides. I cannot praise them enough. They are always prompt and helpful, they go above and beyond. For the reviewer that …
We have worked with Path Advantage as our sole in-clinic lab for years. Our phlebotomist, Rebecca, is top-notch. She is a dedicated specialist in her field. Our patients and staff LOVE her. Working with Rob Roxanne, and the team at …
Donna in the Public department is very rude and unprofessional. She is unwilling to let us speak to someone else and shows a tone of condescension when speaking to others.