PFCU is a member-owned institution invested in helping our members achieve their financial goals. Serving the Philadelphia area since 1951. See more
Read More| Sunday Closed Monday 8AM–5PM Tuesday 8AM–5PM Wednesday 8AM–5PM Thursday 8AM–5PM Friday 8AM–5PM Saturday 9AM–2PM |
12800 Townsend Rd, Philadelphia, PA 19154
great bank with great people
Great bank great service
Great customer service
Great customer service helpful staff
I never has AN issue with the PFCU. Always on point. A+++++
Had a hard time resolving a huge error with communication
Been using them for 30 yrs, they must be doing something right!
Not crowded. No lines. Fast service from friendly folks.
Great bank and awesome service everyone is nice and get things done very quickly.
Great Bank institution, can’t believe the bad reviews!!
Great Service, Fast and friendly staff!! …
Never been to a bank that makes it harder to access money. Staff is not helpful at all. Awful bank!!
They froze my entire account for a mistake that wasn’t even mine! Unable to access my money to any pay bills. After 20 years of being with them. Time for me to close my account and go elsewhere!
Avoid this bank and the manager who is rude.
I literally just left this location. I wanted to open a account, but was unsure do to a issue my friend had while we were out of town. He could not access his funds even though the money was available. I waited about 20-30 minutes with no …
Not even one start
I just spoke with a rude employee, ext 7202. Wow I’m taking my money out
This is an absolutely awful banking institution. At my father’s passing PFCU took all money out of his account for a loan that he took out several years ago which was not in default. The fact that they took it without informing any of the …
Their services are terrible. I paid off my son’s car loan a month ago with a purpose to sell the car. My son and I have not received a title so far. But we got all kinds of excuses both orally and in writing. …
As bad as bad can be. When you send an email to customer service, auto reply is to respond “within next business day”. It never happens. When you spoke to a branch manager, she promised to get back to you next Monday. It never happens. When …
Matthew S. is AMAZING!! This place and the people here are so friendly and so accommodating… you never feel rushed or pressured- and yet there’s none of that being ignored or feeling lost in a bank of just standing around waiting for …
Worst credit union. They nickel and dime their members. I left them due to this fact. They charged me a $28 overdraft fee then charged me $5 a month for not keeping it at a certain amount. I came in today and tried to pay them and they …
I’ve been a loyal customer with PfCu for over 5 years now and never had issues until i applied for a mortgage. Their mortgage department is terrible. I received a pre approval and everything was fine initially. I didnt find a house so it …
I am truly surprised at the negative reviews, can only say that I’ve not experienced any of the issues as they describe. I’ve been with this bank for 33 years and have been very satisfied. I like their online and mobile app, and I LOVE …
I hate this place. It’s almost impossible to get in touch with someone via phone. They don’t reply to emails and the website/app sucks. They want you to come to the branch for every little thing. I work during the hours they are open so …
It pains me greatly to write this review. I had been a satisfied member of PFCU for 20 years and had no issues. I felt my money had always been safe.
Then during COVID, my account was hacked and wiped out. The security measures I …
I just got off the phone with Janet she’s rude and disrespectful. I never had to provide proof to any bank about a transaction I wished to dispute. I have no idea if she’s empathetic or nonchalant, but I don’t understand how she missed …
Wow I can’t believe all the bad reviews now it makes sense !!! After 10 years I’m closing my accounts! I never had over drafts on my accounts until recently I call them to see if I can get the fees waived as I have enough money to cover the …