Called to make an appointment. The voice service directed me to the appointment extension, but after a while there was no answer and a message was left. 24 Hours later and no call back.
Very thorough…. Dr.chachkin …. Love him, he saved my life !!!!!
He listens to all your questions and or problems then does his evaluation….. he is a very personable person and an amazing Doctor!!!
Put me on a medication that made my face bright red, sore and peel then refused to put me on a medication that I used before that worked in less than a month because they thought it would cause dryness. Doesn’t make sense. Going back to my old dermatologist. Don’t waste your time here.
Was only in the office 3 times, never was seen at my appointment time, always 45 minutes late, then sat in the waiting room another 45. Staff left me sitting on the table half undressed. I asked before I checked in if the doc was running on time, and she said yes, or I would have left.
Dr. Chackin is the best dermatologist I’ve ever seen. Attentive, knowledgeable and thorough. Several members of my extended family also see him and rank him as the best!
the practice used to be alot different…its strictly ran as a business now. on 2 separate occasions recently I was either rushed out or told I wasnt allowed to ask about more than 2 things during my visit. 1st time, I waited 45 mins to be …
It used to be great to go there, but since I haven’t been able to access the tele-med thing, they are no good to me. The office couldn’t keep my phone number straight and I couldn’t get help when I called. So they just send me bills for …
This office is wonderful. The doctors are amazing and always run on time. I have never had a problem getting an appointment. The front staff are pleasant. I would recommend this office to all my friends and family
Francesca Wolfe is amazing! She cleared my acne and always answers all of my questions. She is always very personable, attentive, and on time! Recommend to all my family and friends!
I would give zero stars if I could! Worst customer service and staff. I received a bill 4 months after my appointment for something that could have been avoided completely if I would have been informed I needed a referral. Billing dept is rude and not helpful DO NOT GO HERE
Dr Katherine Evans gives a very thorough exam. She diagnosed a basil cell carcinoma on my nose. But don’t have Mohs surgery here. Find a plastic surgeon for surgery on your face.
I was refused service because I would not allow the office to keep my credit card on file. My account was NOT delinquent. I was told this was because my plan has a high deductible, which it does NOT. I have an employer provided IBX PPO …
I cannot speak highly enough about the doctors and staff at this office. The front is run with extreme efficiency and the doctors take all the time you need to feel comfortable and cared for throughout the visits. I have been a patient …
Dr. Ennis is The Best! Treated my melanoma and cancer free. Checkups twice a year and he has been proactive. The staff are friendly and compassionate. I now take my teenager there. Highly reccommend.
My mother was diagnosed with a rare skin condition here after another dermatologist failed to. She had a cancerous lesion removed from her face today and the staff couldn’t be more professional and friendly. …
One star is too many. Absolutely the worst client services I have ever had to deal with. Doctors leave this practice and no one bothers to tell patients. No one returns phone calls and everyone blames someone else for the “oversight “. Billing department is also a hot mess.
I called to reschedule an appointment and was able to get an earlier date, but for some reason my old appointment wasn’t cancelled. They are now trying to charge me $50 for a non-cancellation fee for a mistake made on the establishment’s …
I have been to this office now five times with two more scheduled in the near future. I have had nothing but GREAT experiences. I see Dr. Evans and would hands down recommend her to everyone I know (I do this already). …
Today I had been here. And was seen by CRNP Toni Bronfenbrener. She is an amazing specialist and is a sweet person. I had my procedure done,I was nervous,but seeing how confident she is my stress went away. All the staff is very friendly …
As stated by other reviewers below, the billing and customer service staff at this group is terrible. Save yourself the aggravation and choose another dermatologist group. As a healthcare provider myself I hate to write a poor review but the admin and management in this office are what ruins this group.
Called on 12-14-22 for appointment got one 12-15-22 at 8 am with Dr Wolfe
Went great , awesome bedside manner
You need skin doctor you can’t beat this office …
As stated by other reviewers below, the billing and customer service staff at this group is terrible. Save yourself the aggravation and choose another dermatologist group. The staff will tell you certain things on the phone and then when you show up to the office they will give you a completely different story
Thoroughness, skill, kindness, concern from everyone at every level: Techs, front desk, doctotors, front desk. I had comlicated MOHS surgery with Dr Austin Liu, and found his skill, care and communication to be superb. Everyone in that …
Professional, caring, thorough.
They will charge 40 dollars if you miss your appointment
No star for that location.Doctors are good.Staff on front desk don’t know what they are doing.So hard to make appointment.Better find another place.
Love this practice, my whole family has gone to this practice to have work done. Would recommend to everyone!
Called to make an appointment. The voice service directed me to the appointment extension, but after a while there was no answer and a message was left. 24 Hours later and no call back.
Strongly don’t go ✋🏻🛑 it’s west of money & time
Good services but not punctual 🕐, …
Dr Evans is very thorough
I have been a patient of Dr. Chachkin’s for years.
He is everything you could want in a physician, caring, informed and an asset to the practice.
Very thorough…. Dr.chachkin …. Love him, he saved my life !!!!!
He listens to all your questions and or problems then does his evaluation….. he is a very personable person and an amazing Doctor!!!
My entire family has seen Francesca for years and we couldn’t be happier. She is very personable and runs on time.
Put me on a medication that made my face bright red, sore and peel then refused to put me on a medication that I used before that worked in less than a month because they thought it would cause dryness. Doesn’t make sense. Going back to my old dermatologist. Don’t waste your time here.
This dermatologist refused to remove a pretty basic skin growth after I had arrived for my appointment, but had no problem billing me for the visit.
Was only in the office 3 times, never was seen at my appointment time, always 45 minutes late, then sat in the waiting room another 45. Staff left me sitting on the table half undressed. I asked before I checked in if the doc was running on time, and she said yes, or I would have left.
Dr. Chackin is the best dermatologist I’ve ever seen. Attentive, knowledgeable and thorough. Several members of my extended family also see him and rank him as the best!
the practice used to be alot different…its strictly ran as a business now. on 2 separate occasions recently I was either rushed out or told I wasnt allowed to ask about more than 2 things during my visit. 1st time, I waited 45 mins to be …
It used to be great to go there, but since I haven’t been able to access the tele-med thing, they are no good to me. The office couldn’t keep my phone number straight and I couldn’t get help when I called. So they just send me bills for …
I had an awesome visit the Dermatologist and Staff were awesome
This office is wonderful. The doctors are amazing and always run on time. I have never had a problem getting an appointment. The front staff are pleasant. I would recommend this office to all my friends and family
Francesca Wolfe is amazing! She cleared my acne and always answers all of my questions. She is always very personable, attentive, and on time! Recommend to all my family and friends!
I would give zero stars if I could! Worst customer service and staff. I received a bill 4 months after my appointment for something that could have been avoided completely if I would have been informed I needed a referral. Billing dept is rude and not helpful DO NOT GO HERE
Dr Katherine Evans gives a very thorough exam. She diagnosed a basil cell carcinoma on my nose. But don’t have Mohs surgery here. Find a plastic surgeon for surgery on your face.
I was refused service because I would not allow the office to keep my credit card on file. My account was NOT delinquent. I was told this was because my plan has a high deductible, which it does NOT. I have an employer provided IBX PPO …
I cannot speak highly enough about the doctors and staff at this office. The front is run with extreme efficiency and the doctors take all the time you need to feel comfortable and cared for throughout the visits. I have been a patient …
Dr. Ennis is The Best! Treated my melanoma and cancer free. Checkups twice a year and he has been proactive. The staff are friendly and compassionate. I now take my teenager there. Highly reccommend.
My mother was diagnosed with a rare skin condition here after another dermatologist failed to. She had a cancerous lesion removed from her face today and the staff couldn’t be more professional and friendly. …
One star is too many. Absolutely the worst client services I have ever had to deal with. Doctors leave this practice and no one bothers to tell patients. No one returns phone calls and everyone blames someone else for the “oversight “. Billing department is also a hot mess.
I called to reschedule an appointment and was able to get an earlier date, but for some reason my old appointment wasn’t cancelled. They are now trying to charge me $50 for a non-cancellation fee for a mistake made on the establishment’s …
I have been to this office now five times with two more scheduled in the near future. I have had nothing but GREAT experiences. I see Dr. Evans and would hands down recommend her to everyone I know (I do this already). …
I’ve been a patient of Dr. Chachkin and Dr. Rodriguez for 7 years now. Excellent practice.
Today I had been here. And was seen by CRNP Toni Bronfenbrener. She is an amazing specialist and is a sweet person. I had my procedure done,I was nervous,but seeing how confident she is my stress went away. All the staff is very friendly …
As stated by other reviewers below, the billing and customer service staff at this group is terrible. Save yourself the aggravation and choose another dermatologist group. As a healthcare provider myself I hate to write a poor review but the admin and management in this office are what ruins this group.
Called on 12-14-22 for appointment got one 12-15-22 at 8 am with Dr Wolfe
Went great , awesome bedside manner
You need skin doctor you can’t beat this office …
As stated by other reviewers below, the billing and customer service staff at this group is terrible. Save yourself the aggravation and choose another dermatologist group. The staff will tell you certain things on the phone and then when you show up to the office they will give you a completely different story
Thoroughness, skill, kindness, concern from everyone at every level: Techs, front desk, doctotors, front desk. I had comlicated MOHS surgery with Dr Austin Liu, and found his skill, care and communication to be superb. Everyone in that …