Northeast Ohio Regional Sewer District Reviews ( 30 )
I had a leak coming from underneath the tiles near the toilet. plumber was very prompt to pick up the call and able to come over on same day, diagnosed and fixed it in a very timely manner. He also fixed a kitchen drain clog from a few months back for a very reasonable rate , Highly recommend Sewer & Drain – Garbage Disposal .
Who the hell fix on water pipes in the middle of the night stopping family’s from bathing and eating smh I hate Cleveland Mann then they say they will b fixing on it til 2-3 am smh I have to work n kids have school that’s very sad in poor service to the neighborhood
Worse service Ever, giving this place one star would be too much.northeast Ohio regional sewer district the organization as a whole is full of snakes and liars and they All should be fired.
Called in on behalf of a relatives questions to find Lucretia an employee with quite a few numbers to help. Just wanted to say thank you Lucretia for all of your answers and advice!
Honest dont like the actittude of the costumer service you call for a question and they dont let you explain only said they can do nothing because dont have any person can help is so unprofetional
NEORSD is the equally ignorant cousin of the Division of Water. We have two properties. I get the bills and find one is extremely low while the other is past due. NEORSD applied both payments to one property. The payments were sent …
Doing amazing work for the city and local surrounding regions. Have a very aggressive “Consent Decree” called Project Clean Lake that was established in 1972. This 25-year program will reduce the volume of raw sewage in Lake Erie from 4.5 billion gallons to 494 million gallons annually. Very proud of the work being done here.
Terrible phone tree. It is clear they just plugged it in and never tested it. When I first called, I was greeted by a person, who then put me on hold. After a few minutes another person asked what I needed help with. They put me back on …
Completely flabbergasted at the idiocy of these people. If u call expect to wait at least 2hours on hold then be disconnected. They cannot answer any of ur question because they simply have no clue. The employees are low educated and poorly …
It is obnoxiously hard to log into their online system. You need to have capital and lowercase letters and numbers and pick from one of their 7 special characters. To reset a password you need 3 security question anwsers…….This isn’t the IRS what the heck! Mobile app or logon is not available! Get with the times NEO!
A few months back, I paid my sewer bill twice accidentally. The next bill I received had a large fee which is not possible because my credit card is attached to my Chkg. Acct. as a back up. My bank Manager gave me a copy of my activity …
Let me just pile on to the bad reviews. I have tried to reach out to pay a bill and no one has gotten back to me. I am looking forward to them sending me to collections for their ineptitude. They must share staff with the water department. …
I called the sewer district this morning for a postal issue my bill is not coming to the home the woman that answered the phone was absolutely wonderful pleasant understanding and made sure that everything I needed was handled she definitely deserves a raise. I’m very good at customer service
plumber is the only plumber I completely trust to deal with my plumbing issues. He has done multiple things for me from unclogging a drain to bigger jobs like checking the sewer pipes throughout my building ,This company provide big offers to this services drain and sewer cleaning , I highly recommend Sewer & Drain – Garbage Disposal
$1400 bill for running toilet in basement. Won’t help at all. I paid/charged $650 of it (as much as I could) And now they have stopped picking up my trash. So i have trash accumulating on my front lawn. Called and left a message and number with live person over a week ago. Still no response.
I had to replace my faucet set on a very old sink and had a clogged up bathtub drain and I had to get it fixed before the next day when guests showed up. Plumber rearranged his schedule and was here in less than an hour. Friendly, …
I had a leak coming from underneath the tiles near the toilet. plumber was very prompt to pick up the call and able to come over on same day, diagnosed and fixed it in a very timely manner. He also fixed a kitchen drain clog from a few months back for a very reasonable rate , Highly recommend Sewer & Drain – Garbage Disposal .
Top notch.
The customer service team is outstanding.
The most horrible customer service I have EVER encountered.
Customer service is a JOKE!
Whats not to love about a company that takes away your pee, poop, bath water and shower water?
They don’t even deserve 1 star. Terrible customer service
Dumping sewage into Lake Erie has made our NEO local beaches the 5 worst in the state.
Abysmal customer service. Wall-to-wall malfeasance.
How about come up with and IMPLEMENT an action plan to mitigate the flooding in Parma,Parma Heights , Valley View, etc.
Who the hell fix on water pipes in the middle of the night stopping family’s from bathing and eating smh I hate Cleveland Mann then they say they will b fixing on it til 2-3 am smh I have to work n kids have school that’s very sad in poor service to the neighborhood
Worse service Ever, giving this place one star would be too much.northeast Ohio regional sewer district the organization as a whole is full of snakes and liars and they All should be fired.
Stormwater charge = A rainfall tax. It’s not like I can reduce my drivway or roof square footage !!
your site has a virus. it’s auto detected upon landing on it. it’s coming from your contact form 7
Called in on behalf of a relatives questions to find Lucretia an employee with quite a few numbers to help. Just wanted to say thank you Lucretia for all of your answers and advice!
Honest dont like the actittude of the costumer service you call for a question and they dont let you explain only said they can do nothing because dont have any person can help is so unprofetional
NEORSD is the equally ignorant cousin of the Division of Water. We have two properties. I get the bills and find one is extremely low while the other is past due. NEORSD applied both payments to one property. The payments were sent …
Have not got credit for paying Jan. and Feb. 2022 bills witch were payed in the mouths they were Due !
Doing amazing work for the city and local surrounding regions. Have a very aggressive “Consent Decree” called Project Clean Lake that was established in 1972. This 25-year program will reduce the volume of raw sewage in Lake Erie from 4.5 billion gallons to 494 million gallons annually. Very proud of the work being done here.
Terrible phone tree. It is clear they just plugged it in and never tested it. When I first called, I was greeted by a person, who then put me on hold. After a few minutes another person asked what I needed help with. They put me back on …
They added autopay to my account without authorization causing an overdraft and refused to reverse the charge. Last I checked that is called THEFT.
Completely flabbergasted at the idiocy of these people. If u call expect to wait at least 2hours on hold then be disconnected. They cannot answer any of ur question because they simply have no clue. The employees are low educated and poorly …
It is obnoxiously hard to log into their online system. You need to have capital and lowercase letters and numbers and pick from one of their 7 special characters. To reset a password you need 3 security question anwsers…….This isn’t the IRS what the heck! Mobile app or logon is not available! Get with the times NEO!
A few months back, I paid my sewer bill twice accidentally. The next bill I received had a large fee which is not possible because my credit card is attached to my Chkg. Acct. as a back up. My bank Manager gave me a copy of my activity …
Let me just pile on to the bad reviews. I have tried to reach out to pay a bill and no one has gotten back to me. I am looking forward to them sending me to collections for their ineptitude. They must share staff with the water department. …
Why doesnt the live chat work? We pay enough for the bills youd think things would work?? Gotta wonder where all the money is going!
I called the sewer district this morning for a postal issue my bill is not coming to the home the woman that answered the phone was absolutely wonderful pleasant understanding and made sure that everything I needed was handled she definitely deserves a raise. I’m very good at customer service
plumber is the only plumber I completely trust to deal with my plumbing issues. He has done multiple things for me from unclogging a drain to bigger jobs like checking the sewer pipes throughout my building ,This company provide big offers to this services drain and sewer cleaning , I highly recommend Sewer & Drain – Garbage Disposal
$1400 bill for running toilet in basement. Won’t help at all. I paid/charged $650 of it (as much as I could) And now they have stopped picking up my trash. So i have trash accumulating on my front lawn. Called and left a message and number with live person over a week ago. Still no response.
I had to replace my faucet set on a very old sink and had a clogged up bathtub drain and I had to get it fixed before the next day when guests showed up. Plumber rearranged his schedule and was here in less than an hour. Friendly, …