They will not make contacts that fit correctly; they ignore all your input and worries no matter how frequent or involved you were in describing issues. Bad sclerals both of my adjustments, with the solution from here being “You just need …
Had cataracts removed by Dr Rauscher at Prairie Eye Center in Springfield. The doctor and staff are professional in every way. The staff at Prairie Surgery Center were the best I have ever encountered. I would recommend Prairie Eye to …
Talked to “WENDY” to schedule an operation. Stayed at the “hotel” she recommended. Had a problem with the hotel that the hotel blamed on WENDY.. Guess what… WENDY would not return a call. I left two messages and my wife left two …
Took my young son to see Dr. Yang regarding a stubborn eye infection. The Dr. was patronizing and said that the it was fine. Next day it was obvious that the eye infection was back in full force. Had to take my son to his primary the next day for more antibiotics. Waste of time and money.
My husband, Ed Pauley, went to bed on Thursday able to see and woke up Friday unable to see anything clearly. Even faces were a blur. Since he has been a patient at Prairie Eye Center for over a decade, I called for an appointment. I had …
Had Lasik done by Dr. Yeh. Everyone was very nice to me and the surgery itself was very quick and painless. They make sure you are supplied with everything you need and repeat everything (and include instruction sheets for those of us who …
I will never go back to The Prairie Eye Center. Had to wait almost an hour for my scheduled appointment, but the exam was super quick….too quick! Got the prescription…ordered my glasses. Eye glasses and sunglasses. They told me it would …
Been to lots of eye docs over the years. Awesome place. Good doctors. Great dispensary. Very caring. Patient. Highly recommend it. They’ve been my eye doctor, and my family’s, for over a decade now. And if they didn’t perform I would have walked years ago.
I was 5 minutes late for my appointment the doctor refused to see me after waiting a month and a half for the appointment there was only one other person ahead of me nobody else behind meI will never ever put money into them I went to Bard Optical and got treated with respectFive stars for Bard Optical they care about their customers
My only complaint is it is difficult to get a wheelchair through the doors. I really wish they had a handicap access button or door. Other than that it’s a great place.
Dr. Yeh changed my life. I had the “mother of all cataracts” and now I can see in 3D again. Dr. Yeh’s skill and knowledge are unsurpassed in her field. Compassionate and caring are only two words I would use to describe her although many more would apply.
Recently had trouble with my left eye. Called Dr. Gendy’s office and was told to come in next day. A few minutes later received a call back with Dr. Gendy requesting that I come in that afternoon. I’m so glad I did as I had retina tear …
My son’s mother and I are divorced, last time we were in Court I was faslely accused of not being involved with doctors. Last time when covid was in full force, they denied but eventually they let me back with my son and my son’s mother, …
I recently had an appointment, March 15th. Although Dr. Moore spent quality time with me. I was highly disappointed in the contac department! I needed to order more because I had one pair left. I was kind of snubbed when trying to order. …
I am so disappointed. I went for my consultation for Lasik on August 4th. Was told I definitely qualify and would be hearing back soon, from the Dr. to get me all ready to go. Maybe even get to do it still in August. So excited! I didn’t …
A pretty large practice with wide variety of eye services. Laser surgery 9 years ago and no regrets. Only down side is that glasses ordered on site are pretty expensive so shop around if you need a prescription
I wasted my afternoon here yesterday. They told me to arrive 20 minutes early, when they had to know they were running 40 minutes behind. (I made my appointment that morning for an emergent condition.) The staff was nice enough when I …
Last week on 4/14/22 I had a problem with my right eye, possibly an issue with the retina. Prairie Eye worked me in with very short notice. Each staff member that helped me that day, including Shelby, Melissa, Grace and Olivia were …
Whole family got lasik, works decent for me but I was not told my vision could potentially degrade until 60. The staff was decent but the doctor was not very informative, on a similar note 2 of my other family members complain of issues …
Went and got an exam. Had to get new lenses. So they ordered the lenses for my work safety glasses. Lenses came in. When I went to have them put in, they broke my frame! Mind you, Z87 safety frames. They acted as if they weren’t going to …
Amazing
They will not make contacts that fit correctly; they ignore all your input and worries no matter how frequent or involved you were in describing issues. Bad sclerals both of my adjustments, with the solution from here being “You just need …
Dr.Sandra Yeh is the worst MD doctor for your eyes please try someone else
went with my dad the other day – THIS PLACE IS DIRTY!! come on people you’re a medical place!! wow.
Their follow up service is top notch….customer/patient for life
Dr. Yeh was an awesome doctor, answered all of my questions, and my lasik surgery went great!
Clear your whole day if you plan on seeing doctor Yang. We have been waiting for over an hour already and no end in site…….
Never call back. No one is ever available to answer the phone. They put you on hold and play some awful, loud noise they call music.
They broke my glasses during a regular eye exam!
Had cataracts removed by Dr Rauscher at Prairie Eye Center in Springfield. The doctor and staff are professional in every way. The staff at Prairie Surgery Center were the best I have ever encountered. I would recommend Prairie Eye to …
Talked to “WENDY” to schedule an operation. Stayed at the “hotel” she recommended. Had a problem with the hotel that the hotel blamed on WENDY.. Guess what… WENDY would not return a call. I left two messages and my wife left two …
Took my young son to see Dr. Yang regarding a stubborn eye infection. The Dr. was patronizing and said that the it was fine. Next day it was obvious that the eye infection was back in full force. Had to take my son to his primary the next day for more antibiotics. Waste of time and money.
My husband, Ed Pauley, went to bed on Thursday able to see and woke up Friday unable to see anything clearly. Even faces were a blur. Since he has been a patient at Prairie Eye Center for over a decade, I called for an appointment. I had …
Had Lasik done by Dr. Yeh. Everyone was very nice to me and the surgery itself was very quick and painless. They make sure you are supplied with everything you need and repeat everything (and include instruction sheets for those of us who …
I will never go back to The Prairie Eye Center. Had to wait almost an hour for my scheduled appointment, but the exam was super quick….too quick! Got the prescription…ordered my glasses. Eye glasses and sunglasses. They told me it would …
Been to lots of eye docs over the years. Awesome place. Good doctors. Great dispensary. Very caring. Patient. Highly recommend it. They’ve been my eye doctor, and my family’s, for over a decade now. And if they didn’t perform I would have walked years ago.
Best optometrists and staff in Springfield! Everyone is friendly and informative and the doctors really take their time with you!
I was 5 minutes late for my appointment the doctor refused to see me after waiting a month and a half for the appointment there was only one other person ahead of me nobody else behind meI will never ever put money into them I went to Bard Optical and got treated with respectFive stars for Bard Optical they care about their customers
Long wait. Chaotic front desk. Dr was 40 min late for my appointment. They are never on time.
My only complaint is it is difficult to get a wheelchair through the doors. I really wish they had a handicap access button or door. Other than that it’s a great place.
Dr. Yeh changed my life. I had the “mother of all cataracts” and now I can see in 3D again. Dr. Yeh’s skill and knowledge are unsurpassed in her field. Compassionate and caring are only two words I would use to describe her although many more would apply.
Recently had trouble with my left eye. Called Dr. Gendy’s office and was told to come in next day. A few minutes later received a call back with Dr. Gendy requesting that I come in that afternoon. I’m so glad I did as I had retina tear …
My son’s mother and I are divorced, last time we were in Court I was faslely accused of not being involved with doctors. Last time when covid was in full force, they denied but eventually they let me back with my son and my son’s mother, …
Took all my information did the eye exam. An then told me they didn’t cover my ins. Not Happy at all with this place.
I recently had an appointment, March 15th. Although Dr. Moore spent quality time with me. I was highly disappointed in the contac department! I needed to order more because I had one pair left. I was kind of snubbed when trying to order. …
I am so disappointed. I went for my consultation for Lasik on August 4th. Was told I definitely qualify and would be hearing back soon, from the Dr. to get me all ready to go. Maybe even get to do it still in August. So excited! I didn’t …
A pretty large practice with wide variety of eye services. Laser surgery 9 years ago and no regrets. Only down side is that glasses ordered on site are pretty expensive so shop around if you need a prescription
I wasted my afternoon here yesterday. They told me to arrive 20 minutes early, when they had to know they were running 40 minutes behind. (I made my appointment that morning for an emergent condition.) The staff was nice enough when I …
Last week on 4/14/22 I had a problem with my right eye, possibly an issue with the retina. Prairie Eye worked me in with very short notice. Each staff member that helped me that day, including Shelby, Melissa, Grace and Olivia were …
Whole family got lasik, works decent for me but I was not told my vision could potentially degrade until 60. The staff was decent but the doctor was not very informative, on a similar note 2 of my other family members complain of issues …
Went and got an exam. Had to get new lenses. So they ordered the lenses for my work safety glasses. Lenses came in. When I went to have them put in, they broke my frame! Mind you, Z87 safety frames. They acted as if they weren’t going to …