Providing Quality Water Today & Tomorrow View and Pay Your Bill Ward 2 Utility Tracking System is designed for Customer’s to Review and … See more
Read More| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
30772 Carter Dr, Denham Springs, LA 70726
Not that one more bad review makes a difference, but these people are on a power trip. Absolutely Trolls that work here.
Obvious they have no competition. You’re stuck dealing with this trash.
Staff is very rude & they over charge.
Little expensive, but everything is these days.
No news on what is going on with rhe water.
The customer service is very awful. They are rude to customers.
People are friendly and helpful. In and out with drive thru payment!
Very helpful and friendly
I am ready to dig my own well after dealing with these incompetent people.
If I could live without water, I would. That’s how absurd this company is.
Diane needs some customer service skills. Ask her a question and she rambles on about other things.
Dianne at the drive-thru window was very polite and very helpful! True customer service!
They’re overqualified they don’t have quality people working there they always makeup mistakes and they’re always screwing up everything they need to get people that know what they’re doing and fire the ones that are working there they have …
I wish they would have an payment option to pull the amount from my checking account, or put on my credit card without additional charges. That’s how I pay most other bills, Ward2Water needs to get with the program.
Overcharging residential customers, ridiculous deposits, charged me a full month on 2 weeks for rental unit we moved out of AND a full month on the house we moved in to… but insist they made no mistakes, really.
The staff lack common sense and are rude. I wish there was another option for services. I would switch in a heartbeat. The positive reviews on here must be family members or staff trying to improve their Google rating, because they are grossly inaccurate.
I had a meter relocated and a new meter installed with provisions put in place for another meter. The men wasted no time installing everything and went above and beyond helping to make sure we had everything to complete our tie ins thanks for everything
what a bunch B.S. been paying water with this company for 7 years and when you forget to pay a bill because it comes so late in the month , they just shut off your water with no notice then charge you re-connect fee . Then the company …
Everyone so wonderful in transferring my service after my divorce. They were extreemly kind and helpful. Could not ask for more in customer service.
This company is HORRIBLE! They over charge customers and are extremely rude. They do not provide an explanation for billing charges in a customer friendly way! I disconnected service, and was still charged because the bill had not been …
Has anyone ever owed 2 bills in 1 month?
All of y’all seem lucky to have only paid a small reconnect fee.
My neighbors built a house.
I came home one day, my front yard had been dug up …
How is it possible that in 2020 we are required to go into this office to make a transaction that could easily be handled online? Not to mention, they are only open during normal business hours so most of us have to take off from work to do this. It’s ridiculous.
I spoke with Jody on the phone today because I hadn’t received my bill, she was very nice and helpful. She explained they were mailed out late due to machine breaking.
I called about my bill going from 16. To 52. And was told to take pictures of the meter and bring them in.the women did not want to see the mud or understand that it was not read and said oh well your on track now and dismissed me.
The absolute worst people to deal with. Not that anyone will benefit from these reviews since Livingston Parish is monopolized and contingent on who you know. This automated system has called me LEGIT eight times in ONE work day! Cant give …
My father passed away and I have 1/2 ownership of property with my mother owning the other 1/2. She has dementia, in nursing home and can’t sign papers. I just need to change the bill to my name and they want my father’s death …
My daughter came in to change the water into her name and the 4 women there were rude and snotty towards her!!! The ABSOLUTE worst customer service EVER!! Do you have to flunk a personality test to work there?!?!
Just like the rest of the reviews, this is a despicable business. I either misplace or didn’t receive a bill for 24 dollars and they cut me off, and charged a 50 dollar service fee to cut it off, a late fee and a credit card processing …
Terrible service all around. Very rude , charged me a deposit twice and said they had no record of the first payment. I found my receipt but haven’t gotten back to see what their excuse will be.hurricane came thru and now no water. You …
I wish I could give zero stars! Staff isn’t friendly. My husband has been a customer since 2007 and has paid on time every month. This month we realized we had not received a bill, but before we could call, our water was shut off. My …
If I could leave 0 stars, I would. Just know that if you move in the Watson area, the worst part of the experience is setting up water. You will be charged a $151 deposit regardless of credit status. You need 2 references and entirely too …
Mrs. Mae was awesome and so was everyone else in there. I won’t lie, I checked the reviews and was nervous, this is the first time I have dealt with ward 2 as I am new to the area. I was smart and checked the reviews and did my research. I …
Look. I’m not sure who this person is but they drive a white SUV and they were in such a rush to come to this place. Not sure why but I hope some people see this. My family and I were on Lockhart coming from Walmart and the white SUV comes …
This is an early review as I’ve only been in my house for about 2 months. Setting up was quick and easy and I found out I was dealing with a neighbor of mine. Super sweet person. I think these ladies are overwhelmed and very busy. I noticed …
Cannot believe this is a public service company. They way they conduct business makes you feel like we living in the stone age.
Beyond rude. There is absolutely no reason a public service department needs to have this low level of professionalism. Something needs to be done and someone needs to get their customer service representatives in check.
Processes are complicated and not customer friendly. Inactivated our service temporarily while the property was unoccupied and they apparently just deleted all the documents they had on file for us in a matter of months, requiring us to go …
Terrible billing practices.
Terrible customer service.
Terrible record keeping and documenting. …