Extremely nice and very helpful with even giving me information for other departments I needed to contact to get services started. I look forward to doing business with them.
Never Dreamed Saraland would stoup this low. turn into Prichard .We pay enought taxes to do what Saraland needs to do . thats O.K. Looking.for some where else to live.
lol im reading these and i think some of yall have serious personal issues, in the past several years with them i have never had 1 bad experience. the ones complaining may want to recheck their own personal attitude
Absolutely the worst customer service from Chad on down to some of his lazy buddies who work there. I couldn’t imagine working for this establishment you would be completely miserable. They talk to the customers just as bad as they do the …
Came home from work water shut off. No notice. Just forgot to pay. Usually when I get the billI usually pay double…Just Ridiculous the turn it off… Over 50.00 but in well my fault.
Very unprofessional and rude,I have been going in there for a couple years paying my bill and a lady named Paula is rude and very unprofessional, Saraland is a great city and I am sorry that this is one of it’s bad representatives.
Be careful saraland residents, saraland water tried to rob me of $10.00 until I noticed it today…
Here’s what happened, I got a notice on my door saying I had to pay 56.76 by …
I have lived in Saraland for 3yrs now and have never had any issues with them. I had a busted pipe over this past winter, I called them the next day and let them know what had happened, they were VERY helpful and took a substantial amount …
They dont send a bill or email or anything. They purposely want you to forget about them so they can cut your water and charge an obscene fee to cut back on. We even had our water cut off before a full month even passed from our previous bill. This is the worst utility experience I have ever had with any city.
I can’t wait to not have to deal with this place!! Worst utility service EVER!!!
Very welcoming staff, and now they do take Credit/Debit cards for payments.
Extremely nice and very helpful with even giving me information for other departments I needed to contact to get services started. I look forward to doing business with them.
Never Dreamed Saraland would stoup this low. turn into Prichard .We pay enought taxes to do what Saraland needs to do . thats O.K. Looking.for some where else to live.
lol im reading these and i think some of yall have serious personal issues, in the past several years with them i have never had 1 bad experience. the ones complaining may want to recheck their own personal attitude
If I could leave a .5 star I would. Saraland water might as well be called Prichard water. Worst customer service I have ever encountered.
Absolutely the worst customer service from Chad on down to some of his lazy buddies who work there. I couldn’t imagine working for this establishment you would be completely miserable. They talk to the customers just as bad as they do the …
Came home from work water shut off. No notice. Just forgot to pay. Usually when I get the billI usually pay double…Just Ridiculous the turn it off… Over 50.00 but in well my fault.
Very unprofessional and rude,I have been going in there for a couple years paying my bill and a lady named Paula is rude and very unprofessional, Saraland is a great city and I am sorry that this is one of it’s bad representatives.
Be careful saraland residents, saraland water tried to rob me of $10.00 until I noticed it today…
Here’s what happened, I got a notice on my door saying I had to pay 56.76 by …
The people who work here are pathetic and are low lives who hate themselves but take it out on everyone else.
I have lived in Saraland for 3yrs now and have never had any issues with them. I had a busted pipe over this past winter, I called them the next day and let them know what had happened, they were VERY helpful and took a substantial amount …
They dont send a bill or email or anything. They purposely want you to forget about them so they can cut your water and charge an obscene fee to cut back on. We even had our water cut off before a full month even passed from our previous bill. This is the worst utility experience I have ever had with any city.