We invite you to visit Oxygen One, Inc. for all of your respiratory care, home oxygen, sleep apnea, home sleep testing and medical supply needs. See more
Read More| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
1900 Pewaukee Rd Ste F, Waukesha, WI 53188
They are the worst to deal with! Specifically, Bob in DME! Do yourself a favor an find another DME company. Just horrible!!!
Thank you for the prompt delivery of the oxygen for my dad. Julio did a great job of explaining everything. He was professional, knowledgeable and caring. This young man is an asset to your business.
Love the staff and services!
Everything has been great.
Always on time and polite
Great service and knowledgeable staff.
Oxygen One has the best service! Love the company and the people.
Horrible. Have been waiting a month for them to coordinate with the doctor and the insurance company. These people do not have a clue.
A OK
Excellent customer service from the front door receptionist to the salesman Trent in the Waukesha location.
No call backs as promised. Waiting since Friday. Supplies for cpap don’t arrive as requested. Missing parts when they do arrive.
Knowledgeable and friendly! They were responsive to phone calls and very helpful!
Oxygen One’s mission is to serve wherever possible! Whether it be the patient, the referral source , their vendors, their faith and their own team! Proud to be apart of this mission 🙂
Very helpful staff, delivery ‘s very professional and timely. Very happy . This far.
It was a great pleasure working with this company..the reps always was responsive and respectful…and caring to my fiancee needs
Everyone there is so friendly and helpful.
Never been but the guy who has truck 1073 is an inconsiderate moron. I was parking to get gas he pulls up and literally there is an inch between us so I am stuck in my car without getting gas thank god I wasn’t opening my door he probably would have taken it off
Inconveniently located, set up and sent me home without a modem for the CpAP machine. Has not been downloading for 2 years. Called several times for help. Overall, poor communication and incompetence.
Trent explained everything very well
Eileen was great very helpful and professional
I strongly recommend Oxygen One. Awesome service from the person who took my order , the person who insurance verified my order to the person who did the set up of my Cpap . I walk out very Happy and Thankful. ❤️😃 …
Happy to sell you the C Pap but when it comes to customer service after that forget it. Doctor had recommended them but obviously Doctor never used their services.
From the start everything went smoothly with the Respiratory therapy tech answering all my questions and adding information that he had gained from his twenty plus years of experience.
As always great service. Picked up my new ReMed Airsense 11 and all went smoothly.
Lori did a very good job of explaining the equipment. She also helped me get the app set up in my phone for it
Extremely great service with a comprehensive tutorial given by Trent
Jose was patient and was able to help me get a part I needed replacing right away.
Update after talking with rick accidents happen it was a miscommunication and i am impressed with how you handeled the situation. I am happy we where able to find the issue and fix it and look forward to working with you in the future to …
HORRIBLE CUSTOMER SERVICE ((CPAP)). I talked to DAN Two weeks ago.. on a Friday. Gave him the order over the phone, he asked if I still had BCBS insurance, and I did. He told me he needed to send a request to my doctor for a new Rx. I …
Our delivery driver today and last time is very friendly, knowledgeable and outgoing.
Your customer service oxygen employees are very friendly too.
Thank you
My order received when they indicated and picked up also when they said thanks Mike for coming thru
Always fast friendly service,prompt delivery,quality products!!!!
always have had a good experience when dealing with them.
INCOMPETENT, one word to describe Oxygen One, 1 star, the only reason they got 1 star was because the machine they gave me helps me get a good nights sleep. I have been dealing with issues for 2 years now and I am done. They cannot get an …
I had issues with resupply orders in the past, but upon a post I made earlier I was contacted and given an explanation as to what happened with the order distribution. Hopefully going forward there aren’t any issues with delayed orders. 🙂 …
Trent did a great job explaining all of my options as far as masks, showing me how the machine works, and helping me feel comfortable with this whole new process. I so appreciate his help!
I have been with Oxygen One for at least 5 years now.
The first 3 to 4 years were great. Good service and reliable equipment.
Over the last 2 or so years. I don’t know what happened to the company. I have …
I agree with others that the service is very slow. I started out receiving cpap supplies right after the beginning of the month. It slowly went to the second week of the month. The last time I didn’t get the supplies untill after the 21st. …
I worked with them for 2 years because of my insurance. Their prices are high but I was only paying a small portion. When I first did business with them they were VERY interested in getting payment 100% before even talking to me. I guess …
Lousy service. In order to get insurance information correct you have to call numerous times. It doesn’t matter how long you’ve been receiving equipment from the company they will send out the wrong equipment to you when reordering, not …
POLITE AND GREAT SERVICE. GREAT TO DO BUSINESS WITH
Trent was very informative about our AirSense 11 CPAP. We were able to set up very easy at home. The phone app was easy to pair to our machine.
Arerocare has been great & Jennifer went above & beyond. I’m impressed
There’s only one thing more maddening than a prior company that a person’s done business with for several years that never really cared. Then the topper is this. The acquired company, Sleepwellness Institute was taken over by Aerocare. The …
Lisa explained everything to us thoroughly. Made sure I knew how to use new CPAP.
Kenneth did a very good job explaining everything about the c-pack machine, I will absolutely recommend him to anybody to deal with, nicely done buddy!!! Next time we can celebrating with some tequila!!!! Lol 😂 …
I cannot rate the equipment as I have yet to receive it. A nebulizer was ordered back in January, but has yet to be received. Two doctor orders were put in for this. Numerous, 10 or more, phone calls have been made along with numerous …
Oxygen One in itself is good. However, their billing department is a total mess. I pay all my Bill’s as they come in the mail. Its Dec & believe it or not, they just sent me a bill from June! Of course that was paid in July when the …
Oxygen One was an excelent company to deal with. Now that it has been taken over bt Aero Care, not so much. They “exchanged” the oxygen concentrator that I had been using for 5 years with no problems, saying Medicare required them to …
Very advanced cpap equipment, Trent was very thorough and explained in great detail how my machine operated. Made me feel very optimistic about a therapy I was not looking forward to.
Returned a vacation oxygenator unit and they were very helpful in return and getting me supplies needed. Very helpful and friendly.
Aerocare always takes great care for my CPAP needs and get me back to my sleep I desperately need and Trent was very thorough when explaining how to use my new machine. Thanks Aerocare for your great service
The experience at AeroCare with Trent was wonderful. He was so knowledgeable and made me leave feeling confident about the next steps of my journey with the C-Pap machine. …
This place was awesome. The receptionist was nice and very professional. Trent was awesome too. He was kind and very helpful. He explained to me about the product. He went step by step. I felt so at ease with him. I would recommend this place to anybody!! Thank you Trent and everybody that work there!!🌟🌟❤❤❤❤ God bless you!!❤👆🙏💪🏿 …
Kind, courteous, and polite. Very considerate of my well being. I feel he was an exemplary example of what employees should be like! Would love if he came again or others like him.
Brooklyn was kind and took her time explaining my new cpap unit. The company’s texting before appointments and follow ups was wonderful, and I look forward to using them through the life of my unit.
I was very satisfied with the service I received. It was very professional and friendly. I didn’t feel that I was rushed in any way. They took the time to make sure I understood everything and answered all my questions.
Trent was knowledgeable, friendly and easy to understand as he explained my new machine!
I was very pleased with my appointment at AeroCare/HomeCare. I was greeted warmly by the receptionist. Then, my clinician, Evelyn, was so kind, thoughtful, and knowledgeable!! I really was impressed. Thank you all so much!!
Getting the appointment scheduled with an out of state call center was difficult . . . The person I dealt with didn’t know where the locations were in relation to my work or home and made so many scheduling errors! had me booked on 3 …
I really appreciated the in depth training of the machine. I enjoyed Brooklyn teaching us & always taking the time to answer our questions.
Trent did a great job in presenting all the new info of my new p-pap machine. I am lucky to have him as my contact.
I picked up my new CPAP machine today and couldn’t be happier. I’ve been waiting since November to get this new machine. Trent was very thorough in explaining how to use it and is even taking care of returning some filters for me. Very happy with this new company that took over for my last one.
Great company! Quick delivery of supplies (bili-blanket for our newborn) even on a holiday weekend. Staff was friendly and easy to work with.
Trent, was easy to understand as he explained the machine and usage! Quick email return with information. Really a great appointment. Thank-you Kurt
Very happy with AeroCare and Trent my technician guy. He was very friendly and explained all about how my PAP machine works. He answered all my questions I had.
Matt at fort Atkinson location is very informative, very knowledgeable and made the process very comfortable for me. He is very personable and really cares about the client and their success. I will recommend this location to others.
I wish I had read reviews before using Aerocare/Oxygen One as directed by my doctor’s office for a CPAP and equipment.
Nov 22 they called and told me my CPAP was ready. I asked if it could ship on …
Very good appointment! I received my CPAP today! I was instructed by Trent with details on how to set up the machine, use it, clean it and generally have success using my CPAP! He explained everything so very well! Plus the office staff was very nice & caring. In person as well as on the phone!