Patient Care Now Urgent Care (PA)

Urgent care clinic, Patient Care Now Urgent Care

Open daily, including holidays. Parent Care Now Urgent Care in Fairless Hills sees infants, toddlers, children, teens, adults and seniors. See more

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Patient Care Now Urgent Care (PA) Reviews ( 188 )

  1. Been here twice once with my son I’m here now everyone has been great will definitely come back will recommend to anyone that has any medical needs

  2. Receptionist was polite and checked me in fast nurse Dr seemed rushed I had lower back pain burning in calf and cramping in foot told me random muscle spasms gave me muscle relaxers which I called my pharmacy and cancelled next day in er for same symptoms have herniated disc guess where I won’t be returning ever

  3. Dr. Mendell was very rude and rushed my answers. Waited 25 mins to see him in the room. Was not worth the wait to see someone who is very rude. Will not be coming to this urgent care anymore.

  4. Idiots, finished my walk-in which went fairly smooth but then when being asked where I wanted my prescription filled they reccomended a pharmacy that was closed for the night. Can’t get my antibiotics for my ear infection till tomorrow, so thanks.

  5. Staff was nice, but the doctor prescribed me ibuprofren when I specifically stated numerous times that I can’t take it. Diagnosed me with a viral infection, but didn’t prescribe any antibiotics.

  6. Very friendly staff, was placed in a room the minute I came in. Doctor was also knowledgeable and sympathetic. If I need urgent care again, this is the place to go.

  7. The doctor was in the room all of 2 minutes with me and did not even exam the area that I was complaining about. The staff was very rude and judgmental. I would not recommend this office to anyone

  8. The Patient Care Now Urgent Care is by far the best of the best…I was sick a little over a month ago n left work early to be seen by a doctor….I had stopped in at the Urgent Care Facitliy on Street Rd n was told that I would have to …

  9. Our family relocated to the north and didn’t have insurance. I needed a physical for work and my daughter for school. The team was friendly, the wait time was perfect and the facility was very clean.

  10. Would rather receive care here than from my primary. Little to no wait and just walk in. Everyone friendly and helpful. Wish they took care of more ailments like diabetes but for what they do they do it great!

  11. Went in with a sore throat and got diagnosed with strep within 10minutes and was able to get anitbotics that night. Everyone was friendly and I felt like I was in great hands

  12. Doctor examined my 2 year old with an ear ache. He somehow missed that my boy had an ear infection and a perforated eardrum. Our pediatrician was appalled as were we. DO NOT COME HERE, FIND A DIFFERENT URGENT CARE PROVIDER.

  13. Very friendly staff. Doctor called a few days later just to check up and see how my child was doing and called in a prescription. Someone else from the office called a few days after that to check up again.

  14. Wonderful experience, results came back within 24 hours! Professional staff, clean facility, overall a great experience. 10/10 would recommend and will be going back.

  15. We called more than 12 times, and they tell us we need make an appointment. This was our first and will be the last time to try to get something in this awful place. If somebody need medical attention call your family doctor or go to Lower Bucks Hospital ER.

  16. Not only was there a problem concerning professionalism and best practices…they never followed up when I replied I’d like someone to contact me on their internal review.

  17. Just called them 15 times and they hung up every time. I need a rapid covid test but they don’t answer the phone at all. I was “first in line to be answered” 7 of the 15 times I just called. Definitely wouldn’t recommend it.

  18. I have been taking my kids here for years when they get sick and still do even though I’m no longer in the area. They are very professional, friendly and swift. Highly recommend!

  19. The Dr appeared to be in a rush, and he didn’t have the best bedside manors. The receptionist was great and very friendly. I would never go back, maybe my race was the issue.

  20. Always a quick visit and the Doctor’s and nurses are very nice. 🙂 Been here many times with all my kids who seem to always get hurt lol…thousand times better than any ER we’ve ever been to!

  21. I had to take my 20 months old daughter there a few times and they were great with her. We never have to wait. Usually they get us in and out fast. I recommend Patient care now.

  22. Don’t like Dr. visits at all. But when your sick Urgent Care is a great place to go. Easy walk in service. Great hours and wonderful staff. Doctors there will fix ya right up.

  23. The entire staff and doctor were amazing.. very friendly and cared about me. The place was clean and I was seen within 5 minutes of me arriving ! Love Dr. Andrew Ball he’s the best !

  24. Went there on a Sunday morning after my wife had hurt her shoulder Saturday night. They had her right in then took Xrays. They told her it was a sprain but, to see an orthopedic surgeon who came to the same conclusion. Excellent job by everyone…Krista, Scott, Lilly and Dr. Goldman.

  25. Dr Goldman should not have a license to practice. She is rude and uncaring. I came in there by the advice of my urlogist because I needed a foley catheter inserted. She refused to do it and she refused to call my urologist. Very …

  26. 11-March-2018
    Visited the premier care now urgent care today for UTI problem. I was given good attention. Met the doctor without any wait time. Feeling better now. Thanks to the front office team & the doctor.

  27. Excellent care! Was seen by three people (vitals, PA, and MD) all within 10 minutes. Everyone was not only professional but super friendly. The front desk even apologized for my 5 minute wait.

  28. Their COVID-19 test is a joke. This is not a real test. They used a q-tip to swab just the tip of my nose. If you want a real COVID-19 test got to CVS or one of the hospitals. One good this was the folks working there are very nice.

  29. I went there for the first time on January 18, 2019 with the flu. Sinus infection, chills, body ache, chest congestion with a cough. I felt horrible, so I was desperate and decided to pay 125 to be seen. I was told to use ocean spray, buy …

  30. No wait time. Corynne was a pleasant woman and understanding to my families needs. The whole office and waiting area was very cldan. The bathroom was spotless. The only reason i give it a 4 instead of a 5 is because the flu swab was not offered for my little ones.

  31. I basically live here with all of my family’s sports issues..lol I love all the staff there. You get in quick, hardly a wait time. So friendly, easy to talk to and excellent care. Have been going here for years with no issues.

  32. Worst doctor ever. I took my four years old son to that location on a Saturday 3:30 pm with a 99.1 degrees fever and a swollen/infected tonsils. And he told me just to give him a lot of fluids and Tylenol or Motrin. I asked him for an …

  33. Called for an emergency appointment and the manager Tina was super friendly, efficient and helpful. There’s fast check in, it’s even an online option, they’re very quick and professional. Thank you so much for your services! Would definitely recommend them to anyone.

  34. Lady at the desk was very rude to me with my injured daughter. Talked down to me and was very impatient. Did not even check my insurance card before saying we do not accept. Which is untrue because It is Government Employee insurance which is accepted everywhere. Very Poor Services for a Health Facility.

  35. Much faster & easier. The few times I’ve been there so far were less than an hour in & out. When I feel the worst is when I really hav NO DESIRE to be sitting in a waiting room. Or even the cubicles at the ER .Waiting on someone who’s first …

  36. I went to patient urgent care in fairless hills on 6/8 after puncturing my thumb with the end of a earring stem. I was put on keflex by my gp but apparently it wasn’t working. I have had issues with lymphodema .but never anything like …

  37. Please do not waste your time coming here. Staff are rude and audibly complaining about patients coming in for covid testing. This location is not using nasopharyngeal swabbing but are using PCR swabbing. Specimen collection is not done …

  38. Dangerous to go here. I was literally the ONLY patient in the whole place when I came in, yet Dr. Kidwell seemed like he was in a real rush to see me and get back to whatever he was doing. I told him about feeling lethargic for 3 weeks …

  39. Words cannot describe how much I appreciate this place and it’s staff.
    I have PTSD and SEVERE anxiety. In between doctors for numerous reasons and I was going through it. I went to a different place down the street first and was …

  40. Easy, quick check in. Nice nursing staff. Clean waiting area and rooms. The doc who treated my daughter seemed a trifle annoyed as if we were wasting his time, but otherwise a good experience.

  41. I went to this location 2 weeks ago. I had cut my hand open with a knife at work. I was asked how long ago my last tetanus shot was and I told them it was out of date, but didnt seem to phase them. My main concern with going was because the …

  42. My fiancé has been there before and she likes this place…..but she has insurance. So I decide to go, I do not have insurance. The miserable, rude uninformed woman at the counter refused me service because I didn’t have insurance, on a …

  43. Won’t ever go to this urgent care after reading the reviews… You shouldn’t be able to deny a patient a note for work just because you think they should just quarantine for 14 days. If they come to your office for being sick then they …

  44. The staff was very competent, welcoming, and helpful.
    I even received worthwhile handouts about my condition when I left.
    I was glad I chose this urgent care facility in Fairless Hills. …

  45. Martin Pasqualone was disrespectful and provided zero support while patient was having a panic attack. He stated “do you really need to be medically treated?”. Then proceeded to cut them off while trying to explain what is going on. Never had this bad of an experience with any of the other staff.

  46. This is the best urgent care I have been to. The staff members are professional and friendly. I am always seen with very little wait time and feel that the care I receive is great, just as good as my primary.

  47. Very caring, very clean, very knowledgeable, very kind, very considerate, very fast, very thorough in everything they do. You can’t ask for anything more. No matter what you need, no matter what you want or who you want it for you’ll get it …

  48. I just went here this morning for some simple symptoms and pain and I was greeted by a friendly secretary. Everyone was so helpful and made the process super easy. Doctor and other staff were really nice and didn’t make me feel stupid even tho I had some questions. So glad I came here I will be back when I need services!

  49. I went to have my foot looked at. After two weeks of pain walking around, finally had enough. I got there early on Saturday morning. Was taken right back The doctor came in and knew what was wrong as soon as I told him my symptoms. After a …

  50. I got seen there for miro carlitus or what ever the one chest illness was I was told to go to saint marys and get blood work for it when u can’t get blood work for that and I had no problem What’s so ever. I went to the hospital and got an …

  51. The staff is extremely nice and helpful! They were amazing with my son and got us in and out in less than 30 minutes. He left the office with a smile on his face and feeling a lot better.

  52. About to go back for an ear ache that has lasted several days. This practice is my family’s go to place after trying a few of the other urgent cares in the area. They are fast, caring, and professional! My daughter appreciates the TVs in …

  53. This was my first use of an urgent cars facility. No need for an appointment. I had an abscess treated. Quick, professional and effectve. Everyone was helpful and concerned with my tratment. Love the ease of this visit and the subsequent …

  54. this place was awsome. from the guy at front counter to the nurse and doctor. got right in and out within 45 minutes. the kicker was I got message in voicemail the nurse called to check on me. see how i was. I have never had that. highly recommend this place. doctor was great loved him felt very comfortable.

  55. Staff very professional. I was taken back to treatment room as soon as I checked in. I came here after being misdiagnosed at my PCPs( supposedly ranked #1 in PA) office twice for allergies. However Dr. Kidwell and his staff were very …

  56. Best Urgent Care!! Dr. Kidwell is the BEST!!
    I seen him a few times, both myself and my daughter. My daughter who has a fear of doctors absolutely loves Dr. Kidwell he has a very calming way about him and …

  57. I had a really bad cough and could barely catch my breath so I went to this Urgent Care. I couldn’t even stop coughing when the doctor came in the room, but instead of him showing any ounce of sympathy or compassion he was just saying that …

  58. Brought my infant here to be seen for a lingering cold. Told to employee registering us that we have TRICARE for insurance, which they accept. They said they need to scan in the insurance card for my baby. I tried to explain that TRICARE …

  59. Went in there last week for terrible problems that went from a flu and progressed into a disgusting, painful cough. With my anxiety, I was a nervous wreck. Each worker that talked and worked with me were very understanding, and helped me …

  60. I went in with a terrible ingrown toenail. I was greeted very kindly by the staff there and was in a room within minutes. Dr. Ball was terrific at making sure my toe was numb and assured me I would be comfortable before he started cutting …

  61. Treats ALL patients that have symptoms of COVID as COVID positive. If you test negative they treat it as a false negative and report as a positive test. Staff is completely unprofessional. Go to Patient First on business Rt 1 instead. Staff there is 💯 on point and know what they are doing …

  62. I am from out-of-state and needed to be seen by a doctor. Staff was efficient and friendly, wait time was extremely minimal, doctor was knowledgeable and took time to explain symptoms and treatment. I have never had luck with walk-in clinics — I wish all of them were this good.

  63. Very nice staff. Doctor explained everything clearly and provided info on my own private portal very fast. Very thorough. Great place to go if you can not get to your primary doctor because they are closed or if you have a minor emergency. Highly recommend.

  64. Had to stop by here last week when my daughter was hurt at school and the school nurse wanted her to get checked for a concussion. The staff was fast and efficient, we were checked in immediately and seen by the PA within 10 minutes of …

  65. We come here all the time instead of the er, my 2 year old came in with a high fever and a ear infection and we were in and out with in 15 minutes! The staff is super friendly, the nurse’s and doctor’s are awesome and super quick, also a very clean office! They are amazing! 5 stars 🌟 …

  66. I was so impressed. I was reluctant to go. However, I didn’t want to wait for hours in the ER. I was in and out in 45 minutes. The Dr spent time with me and didn’t rush. He was excellent. I was not expecting that level of care. I am very …

  67. I have been to Patient Care on two occasions now (both times on a holiday weekend) with great results. Both times I was in and out in under an hour, nice doctors and nurses. Very nice office accommodations. Highly recommend if you need treatment in a pinch. Faster and more economical than paying an ER Copay.

  68. I took my child in for a physical for school and I was told to guess on weight n height over the phone. Once we got in for the actual physical the dr was in the room for no more than a min and 30 sec. …

  69. Its OK place to go if you needed a quick service with lack of patient education. No explanation and patient care lacks patient education about medical diagnosis and medication dosage, frequency, and duration, which is improtant for …

  70. Really amazing care. From the super nice front desk, to the clinical staff in the back. I went in for a simple sinus infection and was seen and on my way to a pharmacy within 15 minutes. I didn’t feel rushed at all. Much better then the ER or waiting days for an appointment at my PCP. Thanks Dr. Bui for taking such great care of me!

  71. I was surprised at how quickly I was checked in and seen by the doctor. I was examined and sent on my way much faster than expected, probably in under 35 minutes. The receptionist was friendly and professional, and the medical assistant who took my vitals was efficient. I highly recommend Patient Now Urgent Care!

  72. First time here. Great experience. Better than primary office. Very nice here. Receptionist was very nice , the doctor & assistant were also nice. Facility is clean & bright which is what people need when they are not feeling well.
    I would definitely return if needed.

  73. We had a great experience at Patient Care Now! Staff and doctors were very friendly and we were in and out quickly. They even called to follow up and see how our daughter was feeling a few days later!

  74. Just had my 3rd experience at this facility and it was as great as the first 2. They are always so efficient, quick check in/check out, quick to take you back to the room and get someone to examine you. They are very attentive, kind and …

  75. Went in for the first time today for a sinus infection after my PCP didn’t have any appointments available. I was surprised that there was zero wait time. The staff was great, and the doctor I saw explained that they aren’t quick to …

  76. After a week of symptoms that progressively got worse and not being able to see my primary doctor, I went to this location. I was checked in and back in a treatment room within 15 minutes. I gave them a brief history of symptoms and the …

  77. My experiences with Patirnt Care/Urgent Care have been very positive. The staff is professional and the wait times are favorable compared to my experience with family doctor’s offices in the past. All of my family members have come here at …

  78. Normally when I go to this patient care it is extremely great service and the doctors are fantastic. But this last time I went I waited 3 hours and was in severe pain and had to ask multiple times for pain medication for my partially torn …

  79. I’ve been to this urgent care in the past and the staff used to be friendly! The newer staff are so arrogant, rude and have zero bedside manner!! Their facial expressions and tone in their voices made us feel very uncomfortable! Not for a …

  80. This clinic was a Godsend. Wasn’t crowded, very helpful, billed my insurance, hardly any wait. Only.drawback was using their website to get test results was not easy. Covid rest was quick and painless.

  81. Second time going for myself and 3rd time there in all. Everyone there seems very nice and I’ve never had to wait very long. And all together each time I have been in and out in a timely manner. I love that they print out information about …

  82. I’ve had a persistent cough for MONTHS now. My PCP wasn’t helping me at all and claimed it was from smoking (it wasn’t) and wouldn’t listen to my concerns. After going to my doctor multiple times to no avail I finally decided to go here and …

  83. Went there this morning if I could give them more stars I would this is a great place. Clean very well run from the moment I walked in the door I was treated with the utmost respect. I had an issue with an ingrown hair in my chest that got …

  84. I was exposed to COVID & wanted to get tested ASAP. I called at 830am and they got me in to be tested for 9am. The whole staff was super friendly and the woman on the phone that made my appointment got all of my information beforehand and explained exactly how the appointment would go. Highly recommend!

  85. Called and gave all my sons info plus insurance. Drove 20mins to walk in and have them say we dont take your insurance and we cant take cash because it’s illegal…… so they refuse to see my 6 month old son….. wasted my time and refused to …

  86. Very friendly and professional staff. It was nice to have staff that were bilingual. Diane and Michele were very helpful. My tests results were back in 1 day and the doctor did great with answering all of our questions about quarantining.

  87. I was originally going to get a rapid test but called Patient Care Now to schedule an appointment. Spoke to Claire on the phone, she explained the difference and how much more accurate their PCR tests are, so I ended up coming in and my …

  88. Went tonight with a dog bite and was seen right away. From the front staff to the back everyone was so professional and caring. The office was very clean too.

  89. My mom and I were really impressed and pleased with this urgent care facility. Facility is very clean. We didn’t have to wait, sign in was very quick. The staff is very kind and courteous. The doctor was great! He took his time with us …

  90. I had to go to this location a few days ago after a fall over the weekend. Brittany and Allie were AWESOME! They understood my concerns with missing my show (Animal Kingdom) that I was binge watching on an app and helped speed up the …

  91. I called and went there today. All intake was done on the phone from my home. When I arrived a nurse came up to the car and brought me right into a room. Everything was spotless. The nurse was excellent and I had no wait for the doctor. He was knowledgeable and caring. Everything was perfect. Will definitely use again.

  92. Customer service was amazing I dealt with Emily over the phone and she was absolutely amazing. Very personable. She really knows how to make you feel like a person and not just another patient. And the lady who came to the car to take out tests was just as amazing I’m sorry I didn’t catch your name. Would definitely recommend!

  93. FAST service at 5:30 PM on a Thursday. No time spent in the waiting room and was taken back right after I gave my insurance info. The medical assistant was very fast taking my vitals and the doctor followed right after that. Diagnosed me …

  94. I´ve been there three or four times. The people are always warm and friendly. The front desk staff has been great with check-in, insurance, and calling in prescriptions right away. Once It was very busy, I had to wait 5 minutes for a room …

  95. I’ve been to this location multiple times without an appointment, on the door and website it says “no appointment needed”. I have a bad cold and needed to see a doctor to make sure it’s not an infection (not Covid). When I arrived the phone …

  96. I had a fantastic experience at this Urgent Care. Staff was pleasant, helpful, and fast. They took me immediately the Physician ordered series of xrays And in 5 minutes diagnosed me with a foot fracture. Staff fitted me with a boot and …

  97. I have gone to this place so many times throughout the pandemic. They have ALWAYS been wonderful. What I experienced today from the girl answering the phones was absolutely atrocious. When I needed to get my child in for a quick COVID test …

  98. I brought my family in to be tested. We were all exposed to a family member with COVID, I tested positive first and then so did my children. I think the staff are doing a great job. I received a call from Claire in the morning before our …

  99. The young lady who answered my call was very pleasant and kind. She then said I could come right in. Once in the exam room, I was greeted by PA, Scott who was AMAZING!!! My emergency was in an awkward place and he made me feel so …

  100. I guess doctors sick of tired this job. He look his boring and The doctor spent very little time with me. And I left after. What a wasting time never go there again.

  101. Went for a knee injury with someone, WE WERE TOTALLY dismissed! Bad service, felt rushed, and I don’t think she took him seriously. ON TOP OF THAT!!! Said she recommends that he “sit on a stool at work and take it easy…” yeah the dr note …

  102. The best I’ve ever been to ! They are kind and considerate, no wait, the staff and physicians are excellent! Dr. Pasqualone is very relaxed and listens to your needs. …

  103. I was at this urgent care 2 times within 10 days. Based on my first visit I want to give 5+ rating. Very friendly staff, took us in quick, clean exam room, perform the necessary test right away, prescribed medication, and send us our way. …

  104. The front desk staff were great, Dr Ball was not , I went there in extreme pain and it seemed he was not in the mood to be there, Dismissed me with nothing but a note saying I was there, So now I have to go to er, Not looking for meds, looking for a fix

  105. So I don’t give a reviews on a place unless I feel they really deserve it as I am busy,run a business and when I get home the last thing I want to do is write reviews lol. I definitely give these guys two thumbs up mainly because even …

  106. I have never had an issue with this urgent care until TODAY. The staff was rude from when I called this morning to when I was being checked for vitals. The doctor was pleasant and that’s the only positive about my experience because he …

  107. The best Urgent Care Clinic I’ve ever been to! The person taking my info over the phone was very professional and personable. The nurse Stephanie was so wonderfully, she knew all about my medical condition and even knew about one of the …

  108. Horrible experience my daughter went there yesterday doctor wasn’t sure if she had pneumonia or upper respiratory infection said on paper upper respiratory infection said he was sending meds to pharmacy never did my daughter called three …

  109. This review is for my visit on 8/21.. I needed an X-ray for a foot issue I was having .. the staff was friendly and the doctor on staff that day was attentive .. efficient and caring ..I would give 5 stars for that visit .. …

  110. The doctor spent very little time with me. Front desk told me no payment was due then I get a bill for over 100.00. Not bad for 5-10 minutes work. I will never return.

  111. Wasn’t very welcoming Tried to get a quick X-ray and was told they don’t take cross over insurance since I got state insurance besides my job anthem insurance. Didn’t seem to interested in helping me. Waste of my time felt rushed out of the store before I even started

  112. Very good experience. Most importantly they were so kind and friendly which goes a long way for me and is rare I feel in a lot of places. They weren’t so busy so I was seen quickly which was a plus. Again ,.the quality of the staff was five stars for me and it seems pretty clean as well.

  113. I have always found this urgent care to be fast, attentive and helpful. Today’s service was over the top good! Dr. Crosby was very knowledge, caring and efficient. And the three you ladies that are working there (young woman at the front …

  114. My husband went to this location because the one we use previously go to are closed on Sundays. I wish I had checked the reviews before going. He was seen by Dr Martin Pasqualone, MD. After being seen by the doctor he called me when he …

  115. I have had so many disappointing trips to Urgent Care centers until I met PA-C Michelle Fischer. Today was the second time I saw her for illness. She truly takes the time to listen & treat her patients. I would make her my primary doctor if …

  116. I had a great experience today going in with a sore throat and ear pain. Everyone was so nice and despite a little wait, they kept it moving quickly. I was seen, diagnosed, and had prescriptions ready by the time I got to my pharmacy. I’m already feeling so much better. Thank you!

  117. Large building with a lot of Kind, personable, respectful, capable staff. Wait time was not long, nurses and doctors seemed very knowledgeable and compassionate, highly recommend. Less than 5 minutes in waiting room and large amount of private exam rooms.

  118. Quick and easy only because I was not heard by the ‘doctor.’ Discharge papers printed before vitals were even taken. Office staff very friendly and definitely made me feel more confident in my medical concerns for my daughter. I’ve been …

  119. I suspected my son had strep throat and wanted him seen. I was also going in with my 3 year old twins so I was overwhelmed before even arriving. I was able to wait in my car while they took all of my registration information over the phone. …

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