Sugar Land Surgical Hospital

Memorial Hermann Surgical Hospital First Colony

Memorial Hermann Surgical Hospital First Colony has been serving Sugar Land and surrounding communities since opening our doors in 2003. Our mission is to care for every patient and their family as if they were our own. Each patient, each family, each and every time. At Memorial Hermann Surgical Hospital First Colony, our nurses have hearts for caring and are most concerned about your safety and comfort. We have very low staff turnover and we work together to provide you with the safest and most compassionate care. Memorial Hermann Surgical Hospital First Colony is a trusted source of surgery, imaging, and services for physicians across the Sugar Land area.

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Sugar Land Surgical Hospital Reviews ( 194 )

  1. I have had two procedures her in the past week: an ultrasound and an abdominal MRI. Each was done by a woman, and both ladies were caring, friendly, and calming – exactly what a person needs for reassurance at a time like that. Neither …

  2. Had an MRI of my back. Everything, from my check-in to my departure, was smooth and easy. Staff was friendly and caring. Very pleasant experience in spite of the noisy machine.

  3. I WAS VERY MISTREATED! I HAD TO GO TO A DIFFERENT AFTER I LEFT THEIR FACILITY WITH EXCRUCIATING PAIN! THEY DID NOT HAVE PROPER PAIN MANAGEMENT AFTER PROCEDURE! I WAS THREATENED BY MALE ANESTHESIOLOGIST!! NOT A “STERILE” ENVIRONMENT IN PROCEDURE ROOM – THEIR WORDS! STAY AWAY IS MY ADVICE!

  4. Wonderful service, wonderful staff. Friendly, competent and thorough. I felt like they sincerely cared about me; I was not just another number. Thanks Chrissy!!

  5. Your attentive, friendly, and professional staff made my outpatient procedure at Sugar Land Surgical Center as easy as possible. I would particularly like to commend Mary and Else!

  6. MRI performed June 15 by Miguel: very professional, complete and helpful instructions, I was made as comfortable as possible given the circumstances. Pandora-provided music was a nice touch.

  7. My husband was scheduled to have surgery at this facility on Thursday Sept. 6, 2013. He went in on Tuesday Sept 4, 2013 to have the pre-op done and he paid the $250.00 copay. On Wednesday Sept. 5, 2013 at 1:30 in the afternoon. Richmond …

  8. Miguel A. Roman-Garcia, R.T.(R)(CT)(MR)(ARRT), Physician Relations & Imaging Specialist at Memorial Hermann Surgical Hospital First Colony was very professional and considerate to the needs of my wife Carol. We were very pleased with the MRI service he performed.

  9. Masomeh explained everything to me before I went to have my procedure done. When it came time to have the procedure everyone was so nice. They made me feel very comfortable and explained everything as the procedure was being performed. I really like this place.

  10. Everyone was wonderful, especially Niki, Andrew and Chrissy. I couldn’t have been better taken care of and their gentle and kind manners helped make the experience less stressful.

  11. Don’t leave without a receipt/statement for your procedure in your hand. They say they will mail it to you, but it’s been four weeks and I still do not anything to file against my FSA. …

  12. Great Staff and Service. Unfortunately cost of an MRI here with my insurance (in network) was about 4x that of other places in Sugar Land. Lesson Learned, shop around for other MRI facilities after a Doctor referral.

  13. I’m no one to judge but when I saw the doctor walk in the room wearing slippers, I hope and pray to get my my sutchures in right and didn’t do a sloppy job! On the 10th day I went to a different doctor for sutchure removal I was told the …

  14. Please carefull going this hospital , my wife went today at 4pm for ct scan and blood test they injected siring in wrong place and make her hand with big bubble and her cannot move , they let her go instant of treating her what they did …

  15. Masomeh was our imaging specialist with my mom’s biopsy.She was really thorough ,patient and considerate .She explained everything to her , was very kind and my mom was very comfortable with her and during the whole procedure.Really good service .

  16. The facility and staff are very efficient, knowledgeable, and professional. My research shows the contracted USAP (anesthesiologists) are in network which is mandatory by me. The nurses are contracted with the facility and I will not …

  17. I always have a great experience when I go here. I’ve had to bring my children to the ER on a few occasions for both ear infections and a fractured arm. The doctors there were very knowledgeable and professional. No wait times…so that was always a big plus.

  18. I came for an MRI. I’m in a good deal of pain. Miguel and the female assistant were very good. They took care of my every need. I believe they are the best!!

  19. I have the best people overall. I know I’m not supposed use name but Carman Mary dr Joseph the entire group I get everytime goes out of their way to help me feel comfortable even as much pain I was I. At the time. …

  20. I was declined for surgery because of Factor V blood clotting whatever. I was told this less than 24 hours before surgery and only after I called the hospital. EKG, chest x-ray and blood work had already been done. …

  21. Phenomoninal! I went for an MRI at another location. I’m severely claustrophobic. I tried. Didn’t work out. I was then referred here for an open MRI. The facility was beautiful and the staff was personable and professional. My technician …

  22. A++ facility. Masomeh was an angel! She walked me through all of the steps for the procedure and calmed my anxiety. She and the staff are simply amazing! Will definitely be going back for any other procedures.

  23. Went today for a colonoscopy. Excellent care. From checking in ,to procedure ,to recovery. First time here everyone was so very friendly and effecient. Would highly recommend. Thank you to all of the staff

  24. I recently had a MRI at Memorial Herman Surgical Hospital. I am very claustrophobic. The staff went way beyond the call of duty to make me comfortable and even sat by my side the entire procedure to make sure I was ok. I’ve never in my life been treated with so much compassion. I highly recommend this medical facility!!!!

  25. I cannot say enough bouta this place. From the lady at the registration desk Amy, to the sweet lady who took us up the elevator to our room, and then Carmen met us and greeted us, Elsa stayed a while and spoke to us and made us feel very …

  26. I was a tad disappointed my surgeon didn’t have rights in katy so I had to drive down here but I got over it quick! Everyone is so caring and thoughtful. From the admitting desk, to the man drawing blood, to the entire surgical team. …

  27. My Dr. recently ordered X-rays. I went to MHSHFirst Colony because they took walk-in’s and had a great reputation. Upon arrival, I was promptly checked in and taken back for the necessary X-rays. The process was quick and efficient. Should I need x-rays in the future I would use MHSHFirst Colony again.

  28. I had an MRI done at Memorial Hermann today. I am very claustrophobic & was nervous about this. However, with help of a small pill and Gilbert I got through it just fine. Everyone I encountered was pleasant and helpful especially Gilbert. He, in my estimation, went out of his way to make me comfortable.

  29. Very courteous, friendly and caring staff. Had a CT scan, Miguel explained the procedure, gave me a warming blanket, made me feel comfortable and treated me like I was one of his family. Highly recommend this place!

  30. Miguel was an excellent care provider to my daughter and myself. I truly appreciate the time he took to explain the process and procedure, and how much care, compassion and concern he showed us. He is a credit to his profession and a fine …

  31. this place was awesome! my daughter had to have back surgery here and everyone was so nice. from the nurse with the registration process, the front desk ladies to the day of the actual surgery. all dr’s were great and introduced themselves and talked to us. they were awesome at keeping me updated throughout her surgery as well.

  32. Excellent experience. Open, modern MRI, which alleviated my claustrophobia. Very professional, helpful and caring staff. Will go back in a heartbeat!

  33. Everyone was very nice, cheery and hospitable, from the ladies in the admission desk to the mri technicians, john and Stephanie. Everyone made sure I felt comfortable and “assured” of the upcoming procedure. John spent a lot of time …

  34. Went for an MRI before my knee surgery. Stephanie was the tech that did the MRI and she was awesome!!! She explained everything from the very beginning to the very end and made everything very easy. This was my first MRI and it was a very nice experience!!!!

  35. Just want to start off by saying this place is very professional, they handled me with great care and if I were to refer anyone it would definitely be to go to this place. When your getting your MRI Miguel puts on a wonderful selection of …

  36. I had an MRI this morning at 6am! Miguel met me in the lobby with a smile and a genuine welcome. He eased my mind about the procedure and comforted me with his intentional words of care. Miguel listened to me, took care of me, was …

  37. The best hospital for radiology services in Sugar Land!!!! I was so delighted and impressed from registration to the end of my appointment with Amy, she was so kind and helpful! She has amazing customer service! Including my ultrasound tech …

  38. This place is really exceptional for healthcare procedures. Everyone was kind and respectful and did more than expected to make the experience comfortable. The nurse on staff noticed how much pain I had been in while at the hospital with …

  39. From the time we walked in everyone was very helpful. Check-in took no time at all. Wait time for procedure was less than 30 minutes. And the procedure itself took no time at all. I highly recommend this facility.

  40. This hospital refused me medical help. Also the doctors who I trusted to help me. They just put me off. I trusted all of them to help . And got put off, again, as usual.

  41. John & Miguel were AWESOME!!! They treated me with the utmost respect & with compassion & kindness. The whole experience was amazingly comfortable. Will highly recommend this facility to anyone needing a MRI!!
    Diane Bard

  42. There was a mixup on our doctor’s orders. The lady at the checkin desk was very nice and went out of her way to help us keep our appointment time. In spite of the stressful start, the experience was very positive.

  43. I had my MRI there on March 16,2021. I am extremely claustrophobic and the staff were fantastic. They did everything to be sure I was comfortable and knew exactly what to do during this procedure. My many thanks go out to everyone there. I will never go anywhere else.

  44. This was, by far, the best hospital I have ever been to! This was my 5th surgery and I couldn’t have asked for a better experience! My preop nurse was Erin and she was outstanding. She was so sweet and comforting while I was nervous for my …

  45. I went in for a HSG test. I was terrified! I’ve been watching the YouTubers talk about this test. Michelle the radiologist assistant and Dr Lin was very nice, knowledgeable, and understanding. …

  46. I came here for a chest xray. My appointment was at 8:15am and they called me back at 8:05am. Staff are very nice and efficient. I was in and out in less than 15 minutes after arrival. Easy parking too. I’m due for a colonoscopy next year and I plan on going here. Excellent experience.

  47. I have had several procedures at this facility. The check-in process is fast and efficient. Employees are always friendly and make a person feel welcome. Procedures are fully explained, and there is prompt follow-up. The facility is modern. The location is easy to get in and out of with ample parking for patients.

  48. The office staff and the technicians performing the CT scan were very professional and very considerate. I would highly recommend Memorial Herman Sugarland to anyone.

  49. I had a spine surgery at Memorial Hermann last Wednesday, February 26, 2020. I cannot give enough praise for this surgical center. From registration to checking out 5 days after my surgery, they were excellent. Extremely caring, …

  50. My doctor and I both called your hospital to try to get an appointment both yesterday and today. However no one was answering the telephone. The gentleman who does the Imaging is very nice.

  51. Customer Service is very poor by this facility. Not very friendly, especially the Billing Dept. Poor Management. When asked to speak to Management, no returns calls or the billing dept. does not do their due diligence in processing the claim when providing the correct information.

  52. I’ve never had a hospital stay that can even compare to my stay with Memorial Hermann Surgical Center. The facility is clean and well kept. The entire staff is warm, caring and professional and I’ve never been cared for so well. They are …

  53. I had a procedure scheduled yesterday morning. Upon entering I was unaware the facility is a full hospital. Check in was filled with standard forms one would expect prior to getting seen. It was shortly after turning the forms in , my …

  54. Great Service! I went for an MRI. They worked around my schedule, and I couldn’t believe how efficient, professional, and kind everyone was from start to finish. This is a jewel in the Sugar Land/Houston area. My highest recommendation for surgery or imaging!

  55. My appointment was at 7 am and I was told to arrive at 6:30. The in take desk ladies were some of the kindest, most friendly people I have met. The entire staff were so professional, friendly and kind. My experience was easy, I felt like a …

  56. I have all my studies done there. Vertually no waiting..even with walk ins!! Everyone is so very kind and makes sure you are comfortable, even when having a MRI! You can also schedule appts.

  57. The MRI operator was great. She was helpful in dealing with getting me comfortable on the table to do the MRI. During the MRI, she checked in asking if I was doing okay. It was a very pleasant experience.

  58. A very positive experience. The surgeon, anesthesiologist, RNs, other nurses and recovery and support staff were fabulous, caring, and meticulous. (I was probably asked about 6-7-8 times what procedure I was having today.) …

  59. Overall, I had a very positive experience with the employees of Memorial Hermann Surgical Hospital. I had a small entanglement with benefits concerning my deductible! I was told one thing my Aetna and something different my the Benefit Department!

  60. Everyone was so nice from the moment I walked in the front door! The receptionists were very helpful & the person who did my ultrasound was very sweet. She encouraged my praying to prevent myself from having an accident (I have a supra …

  61. My wife Barbra Sanchez was in the hospital October 25 and 26 2021. She loved all the nurses that took wonderful care of her. She said if she ever needs surgery or anyone in our family. This is the hospital to go to. The compassionate, …

  62. I was extremely impressed by the entire staff, not one bad apple in the crowd! Everyone was warm and welcoming and did an exceptional job of setting expectations. The X-ray tech was awesome a great demeanor and walked me out to the checkout. I would highly highly recommend this facility!! Thank you! Pam Goodfriend

  63. I was provided the wrong paperwork to complete prior to my visit. The receptionist was nice and seemed knowledgeable. I arrived as scheduled and waited over an hour for a 5 minute CT. THIS IS THE SECOND TIME I’Ve TREATED AT THIS FACILITY …

  64. Everyone was friendly starting with the front desk staff and the technicians. John made such a great impression that I remembered him from my first MRI earlier in the year. The nurse who assisted with my IV was wonderful and very caring. …

  65. Yesterday I had and MRI and X-rays
    The technicians were very friendly, polite and kind with me
    I was a little nervous before going but once I was there they made me feel a lot …

  66. The staff here are amazing with such warm and awesome energy. They were very friendly and thorough with everything. The best medical experience I’ve had. I was surprised how fast and smooth check in was. Courtney was so patient and …

  67. I went for an MRI and it was an excellent experience. The “technicians” John and Taylor (still remember their names) were very friendly and described very well the procedure. They made sure I was comfortable during the scanning process and …

  68. Today 6/16/2022 I went to have a procedure done with Dr Nitesh Vachhani at the Hermann Memorial Surgical First Colony and he was just wonderful very polite, friendly and professional as well as all the staff that attended me and helped with my procedure. Very happy, grateful and satisfied. Thank you everyone, God bless you all!!!

  69. I went there today for a CT Scan today. The technician was well qualified and explained to me everything in a very simple manner. The test went well well/ He was polite and courteous. The registration process was cumbersome and tedious. It took longer than normal..

  70. Great and excellent service given by everyone. My technician Stephanie was very calming. Her voice and explanations of everything that was happening made the process quick and easy. I even suggested that she could record some Zen messages and patients could listen to her calming voice as an option instead of regular music.

  71. All aspects of my CAT Scan procedure were handled professionally and courteously yesterday, from the front desk check – in to the medical personnel handling the procedure. …

  72. I am so glad that I have this opportunity to review Memorial Hermann Surgical Hospital. I have been to this facility three times in the last month for various scans and can’t say enough about how great it is. …

  73. The staff was courteous, caring and efficient. Arrived at 2:15 with four pages of admissions paperwork already completed and it was right at 3 when they took me back

  74. Went in for MRI and it was a very welcomed experience! The staff at the front desk were super friendly and very courteous! The technician performing the MRI was very good at her job and did everything she could to make me comfortable and …

  75. Excellent customer service. Front desk staffs are very friendly. The Technician who did the MRI for me is so polite and thoughtful, making me feel at home. It was a very pleasant experience.

  76. So professional, they explain everything specific. Super Nice, carrying, just awesome! On my procedure they made sure I was comfortable, and they tell you every step if you’re awake on a procedure. I am gladly satisfied! Thank you!

  77. I’d filled out the paperwork prior to my appointment and arrived about 20 minutes early. The check in was straight forward and the desk staff very pleasant and courteous. …

  78. This facility and in particular the Radiology staff provided the highest quality of healthcare. It was an amazing experience from start to finish. I will readily seek treatment here again.

  79. Great place to go for what you need. Fast wait time. Even if you’re a new patient like I was I only waited for 10 minutes max! Very nice people there. Definitely recommend 👌 …

  80. 1- In preparation for my surgery Nurse Linda failed 3 times in putting the needle on my forearm, and left bruises spots on my arm as well as additional pain, nurse Linda left the room with out apologizing or admiring her mistake, …

  81. I really appreciate the kindness, professionalism, & cleanliness @ memorial hermann surgical hospital first colony. The staff operates at a standard of Excellence. A very special thanks to Steph & John, they’ve been my angels at my …

  82. The staff were very sweet, from walking to the receptionist and being taken by the the nurse. Nurse Morgan (Ultrasound nurse). She was very knowledgeable and very helpful especially with my situation that was sad. We both believe that …

  83. Memorial Herman surgical center in Sugar Land not only will meet all year medical exam needs, they will do it in a kind and professional way. Everything from the reception area to the medical assistants are top notch and will go out of …

  84. I went to the Surgical center for a MRI of my pelvis. I am very claustrophobic and was scared to death. This location has open MRI and CT machines that made it so much easier to use. It was such a more calming atmosphere with the machine …

  85. This is an excellent place to be a patient! Even if it’s just for a test. Everyone is courteous, professional and you’ll get the feeling that the staff really cares. As far as parking, it’s easy, it’s free. There’s a cafeteria with …

  86. Today was my first experience at the Memorial Herman Surgical Hospital of FT BEND. I went for an MRI in their Open MRI unit. I had had an experience elsewhere in a closed MRI that had been quiet unpleasant and resulted in an incomplete …

  87. I had a great experience. My technician Michelle was beyond helpful. I was nervous but she made me feel comfortable and she made the process very smoothly. I’ve done CT scans /MRI before but this time I had the best experience. She was …

  88. This place, its people and its service was unbelievable! A solid 10 out of 10. You hear all these bad stories about doctor offices, hospitals and bad times but not this place. Setting an appointment…easy, friendly reminders, check in …

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