Told me I couldnt turn my water on without a deed of trust….it takes up to a week after closing on a home to obtain this. Cheers to a week without water
Very expensive water service never gave I paid for water bill this high even with my washing m machine out and water shut off for a week when it froze the pipes still came out 130.00 plus I don’t understand wish I could affoird to did for water well or switch to different water company.
I just spoke to the “office manager” over a billing issue and this person told me to HUSH! Who does that? This company, if you call it that is not professional at all. I was told that a Mr.Tram would call me back if he wanted to and at his …
This is as close to crooked enterprise as a business operation can get. You get bills day before disconnection and even if you show up and pay first thing in the morning when they open they still disconnect your water.At a fee of $140.00. …
Ridiculous. They change payment services. My auto pay doesn’t go through (even though I set the new account up months ago) and rather than sending me an email to let me know, they just cut it off and more than triple my bill – less than 2 weeks late. Customer service was terrible. 👎 …
Would give 0 stars but it’s not an option. I called 16 TIMES in a row from the same phone and FINALLY got an answer on the 16th call ” our phone hasn’t rang all morning” right…. Tried to cancel the water service… ” the landlord already …
Horrible when organizing. They change their online payment service every 2 months and charge the customer late fees and even disconnect the line. No support system AT ALL. If i had another option, would have changed to that way earlier.
I have been in this house for over 30 years and have had Porter Water all that time. It is not real bad, but it is “hard” water so it will destroy the finish on your faucet’s over time. I pay my bill either early or on time. I do not …
In these trying times a little kindness goes a long ways. If you aren’t happy with the service, see the manager. If not happy with the results, attend a Board meeting, tell the Board of Directors, they listen. Don’t just complain and put it …
Constantly having horrible experiences with Porter SUD since I have moved here in 2008. Lack of communication about water being shut off, construction in neighborhood. Employees never seem to know anything in order to answer questions. Many more problems. List too long to type out here.
I cannot say enough bad things about Porter Water. They lie on the water sampling. I was brought a report but my water was never tested. The horrible General Manager Richard, Let the place go to h3ll. Then the Op Manager lied about so much …
The Utility company changed online payment service. I signed up for it but didn’t received a bill yet. No reminders. No late notices. Nothing. And today they came and turned my water off! When I called, they said it was due to no payment. …
always very helpful!
Very helpful today! Thanks
0 STARS THIS PLACE IS A JOKE! CROOKS AND THIEVES
Very helpful and polite exclamation!!
i will give 0 stars if i could stupid crooks
Water Smells Bad.What is up with this?Check whatever needs to be checked because You do not need to make people sick.Thank You
Hair and nail salons can open but utility company stays closed. Whatever.
Told me I couldnt turn my water on without a deed of trust….it takes up to a week after closing on a home to obtain this. Cheers to a week without water
Terrible customer service. The deposit is $200 and if you move but still neee services with them they will try and charge you again.
Very expensive water service never gave I paid for water bill this high even with my washing m machine out and water shut off for a week when it froze the pipes still came out 130.00 plus I don’t understand wish I could affoird to did for water well or switch to different water company.
Water is terrible. Smells like hard boiled eggs.
Can’t trust kids drinking it or making tea etc.
nasty. 😷 This has been going on for years. …
I just spoke to the “office manager” over a billing issue and this person told me to HUSH! Who does that? This company, if you call it that is not professional at all. I was told that a Mr.Tram would call me back if he wanted to and at his …
This is as close to crooked enterprise as a business operation can get. You get bills day before disconnection and even if you show up and pay first thing in the morning when they open they still disconnect your water.At a fee of $140.00. …
Ridiculous. They change payment services. My auto pay doesn’t go through (even though I set the new account up months ago) and rather than sending me an email to let me know, they just cut it off and more than triple my bill – less than 2 weeks late. Customer service was terrible. 👎 …
Would give 0 stars but it’s not an option. I called 16 TIMES in a row from the same phone and FINALLY got an answer on the 16th call ” our phone hasn’t rang all morning” right…. Tried to cancel the water service… ” the landlord already …
Horrible when organizing. They change their online payment service every 2 months and charge the customer late fees and even disconnect the line. No support system AT ALL. If i had another option, would have changed to that way earlier.
New to the district, employee Sushana
Out of her way helpful, cordial and on point with my watar needs.
I have been in this house for over 30 years and have had Porter Water all that time. It is not real bad, but it is “hard” water so it will destroy the finish on your faucet’s over time. I pay my bill either early or on time. I do not …
In these trying times a little kindness goes a long ways. If you aren’t happy with the service, see the manager. If not happy with the results, attend a Board meeting, tell the Board of Directors, they listen. Don’t just complain and put it …
Thomas and Nick were very kind and helpful.
Constantly having horrible experiences with Porter SUD since I have moved here in 2008. Lack of communication about water being shut off, construction in neighborhood. Employees never seem to know anything in order to answer questions. Many more problems. List too long to type out here.
I cannot say enough bad things about Porter Water. They lie on the water sampling. I was brought a report but my water was never tested. The horrible General Manager Richard, Let the place go to h3ll. Then the Op Manager lied about so much …
The Utility company changed online payment service. I signed up for it but didn’t received a bill yet. No reminders. No late notices. Nothing. And today they came and turned my water off! When I called, they said it was due to no payment. …