Quadvest has a proud 40-year history of providing consultation, construction and operation of utility systems for commercial and residential … See more
The billing is outrageous! $105 base fee ?! The worst part is that you don’t get what you pay for , constantly we are out of water because some technical issue with the water pressure !
These people are rude, dishonest and vague about the service they provide. Their rates are exceedingly high and whenever you question a bill, they are NEVER wrong. They refuse to work with customers and do nothing but antagonize the …
Paying late on my bill due to the pandemic and I get non stop calls from these people. I will pay the bill when I can for your extremely over priced water.
Bad company. Dirty water. High prices went from paying $35 to $98. And we constantly don’t have water to do the basic things at home like shower, wash dishes or clothes.
The service is always terrible. The phone numbers are not answered a good percentage of the time. There is no competition, so they simply do not care. I have never paid a bill late, so this is not an issue of error on my part or a lack of responsibility. This is simply an issue of lousy customer service.
$218.10 for 16 days plus $100 deposit and also $45 transfer fee.This is my first time using this company this guys are just stealing money from people. We have check for leaks already
So here we go again. For the Second time my post has disapeard from here. So a single guy, no sprinkler system, don’t water the yard don’t wash the cars but some how I have a $108.00 water bill and last month I did nothing different it was …
Seriously the best water company in Houston! amazing customer service and outstanding prices! Never would change water companies EVER! Y’all would be a fool not to use this company!!!!!!!!
Just for their charges it’s $105 monthly on top of that whatever you actually use. This company is horrible. All they do is steal & have horrible water service.
The absolute worst!!
I had called yesterday to restore my services and they said up to 36hrs. Almost at the 24hr mark today I called to see if there was any update and they said I …
Sick of their trucks flying through our neighborhood where our kids play. This is my side and backyard and they drive way too fast with our kids out here. THEY NEED TO SLOW DOWN!!!
Zero stars, horrible customer service. Horrible back off policy and customer relationship management technology. No matter what the customer does, the customer is always wrong. They are petty and pay their people to be petty.
Quadvest is not reachable during storm Harvey. The integrity of the water supply can’t be confirmed by customers if they are not reachable. Their website is down, their phone message has no information, no customer service reps are working. …
This company is so good. Best price you can find in Cypress and no mud taxes. The staff friendly and they come to my house if there is ever a water leak or anything. 10/10 recommended
The absolute worst water service I have ever had, and it is the most expensive I’ve ever had to pay. This place is a disgusting excuse of a business. I would not recommend this place to anyone. If you are dying of thirst just go to the store and buy bottled water, its actually got some sense of quality and its probably cheaper too.
Close to the worst customer service I have ever encountered. I tried to do a simple experation update of my credit card on my autopay. The website was not working, apparently they are updating their system, and I called in to customer …
AWFUL AND EXPENSIVE. I had no choice. This was the only company for my area. 5 years I paid inconsistent bills that ranged from $130 – $250 a month. :/ Im sure they didn’t read the meter half the time.
Water tastes bad and it’s expensive.
I don’t get notified via email of bills due until they’re past due.
I don’t find their website to be particularly user friendly. …
WORST WATER COMPANY! They’re prices are unbelievably unreasonable and there customer service is so unprofessional, if i had the option to change water company’s i would in a heart beat, but unfortunately my stupid subdivision made a …
HIGH PRICES….dirty water if you are lucky to get water….they will cut off the service without any notice, if you call their number you never get a straight answer. …
This company is appallingly unprofessional and irresponsible. Our neighborhood has been without water going on 3 days! The so called customer service representatives are completely unhelpful, unapologetic and are ridiculously uneducated. It …
Water was randomly shut off, bill is paid (scam in itself, roughly $100 like the other reviews), its Saturday so the office is closed. Who do you call? Just sit around and hope it comes back? Pathetic.
Very poor provider for the monopoly. Can someone wealthy please buy them out and completely re-staff from the utility workers that don’t show up to the 3rd grader that leaves the automated message when they refuse to answer the phone? The employees are the only ones giving them 5 ⭐.
Overpriced. It’s a sewer fee of $76 and water fee of $28 automatic. Then they add however much water you use to the amount. I basically use $4-6 worth of water per month, but my bill is over $100. Complete ripoff
I recently had a small leak at my house that we never even noticed. Quadvest emailed me to let me know my smart meter indicated a potential leak. We were able to fix the leak quickly and prevent a huge water bill. Grateful for their customer service!
They lie about usage amount. I filled up my pool one month got my very first bill, the next month I hadn’t so much as refilled my swimming pool but yet my bill was the same?! There’s no way I used the same amount of water both months! So …
They don’t do no payment arrangements or give any kind of grace period on bill I’ve been out of work due to medical issues I had a major surgery and wasn’t able to pay I asked for 3 days to pay and they refused got snotty with me when I asked what was there policy on medical reasons they laughed and said there’s no policy to help
Let me preface by saying that “in my opinion.” Now that I’ve gotten that out of the way, this company is H-O-R-R-I-B-L-E! They are so bad that I would take stars from other reviews and they would STILL owe me 3 or 4 more. My bills have been …
Quality water at reasonable rates. Personnel at Quadvest are responsive and had water back online during 2021 freeze before many of the neighboring MUDs. During startup of my pool, my pool builder commented that this is some of the best water he has seen. Happy that they are my service provider.
I would have given them 2 starts until we actually tried to use their customer service and tech support. Our neighborhood is always having water problems and they flush the system, but no one ever seems to get warning they are going to do …
Ever wanted to pay a 125 to 180$ water bill monthly and recieve water that undrinkable? Here’s the place! Seriously. Our water comes out a rainbow of colors in our neighborhood we all have secondary and ever 3 or 4 other filters!!! The …
I am ONLY giving 1 star because it will not let me leave negative stars….. Worst water company ever!!!!! The water is always dirty and their prices are outrageous!!!! My bill starts at 105 and that is if I don’t use a single drop of …
You are not a customer. Purely a consumer bound to this entity. That being said, customer service does not exist. There are people that answer your phone calls, but they are purely there to immediately present you with attitude and useless …
Horrible and pricey service. The website never recognizes my account number with my zip code so I cannot access my account info or use the web to pay my bill. I’ve called twice to have this fixed and they incompetently claimed it was an …
Stupidly overpriced. Last month my water usage rate/charge was $7.01. Now add in their Water Service Fee of $44.65 and Sewage Fee of $70, plus the usual taxes and my “normal” monthly bill is ~$120. In short, we went from an average City of …
Absolute joke of a company, Very High price for water. How they get away with Scamming people is beyond me. $250 water bill for one month is outrageous. Fees alone are around $150 not including the water we use. Complete scam of a company, but we have no choice our subdivision is locked in with them.
What sort of unethical organization will deactivate water on the weekends but can’t be bothered to handle actual activations? We were told that we were on a well when we bought this house last month. That was incorrect. Water was just …
Company absolutely incompetent. I made my payment online and continued to getting harassing emails, texts and auto calls. Have to take time out of my day to call them. Inconvenient and annoying. I’m sure they’ll tell me “oh, there’s a …
If I could change water companies I would! This is the absolute worst company. Clearly have no remorse for people and are just money hungry! I never paid so much for water not even when I lived inside the city limit. It’s unbelievable I wish someone would shut them down.
Horrible company. Had service with them from November 24 to February 28. They cut my water off due to non payment. Note I live in Houston and pay 50.00. I was not gonna pay 100.00 dollars whether I used water or not. (Note I just bought the …
Worst water company ever!!!! They will leave you without water for days if you are late with your payment. How can you not be when they change so much for water. It’s just me and my husband. Hardly ever home and we still pay up to $180.
Worst utility company on the planet! Their customer service is THE WORST! When the 2021 freeze came, they had a very bored, disinterested woman answering frantic calls from people that had been without water for one week. She blandly read …
My first time buying a home was 2 1/2 years ago. We are still in this home. I HATE the fact that we have no option but to use Qaudvest. I have never in my life paid 150 a month for water/sewage. I’ve rented plenty of places and it’s never …
(Translated by Google) Very bad company but you cannot change to another because it is the only one here in my area …
Highway robbery
WOW.
Horrible company . Thiefs
Could we please have some clean water!!!
1 star is too much for them
Way overpriced poor quality water
Horrible company. Ridiculous base fee.
4x the normal price makes no sense.
Worst company ever and no customer service also wont answer the phone
Crappy company they will be reported for sure. Thieves!!!!
Paying $90 for dirty water
worst company
I have never paid so much for water!!!!
The worst service I’ve ever had.
The most expensive water company I’ve used, and the water is GROSS.
I hate quadvest over priced crappy water and horrible customer service
Overpriced scam of a utility company.
best water company i’ve ever done business with!
Trying to charge me 700 dollars at the end of the year for “billing errors” the representative admitted they had made.
I have a land lot and I don’t live there i get charge $100 a month and don’t even use water
They helped me change a flat tire and were really nice about it
Horrible service, dirty water and high prices!
I called to tell them my water is yellow and the lady on the phone was giving me a hard time..Just fix it!!!
So the company turned off my water without a disconnect notification, Absolutely worst company to do business with
Worst company ever to restore service during a freeze. This company find excuses not to help customers.
Super good and honest prices! Couldn’t ask for a better water company, so recommend!
The worst place to deal with and very over priced
Price is shockingly high. $140 dollar water bill. We don’t water the yard or anything. Just the two of us in the house.
They are soo sorry and charge $40 for not even using the damm water .. and also 1 hour drive from my address
I LOVE Quadvest water!!!! They are my favorite people ever!!! 🙂
The WORST Water Company EVER!!!!! Super high prices! Bad Customer service! Every week their prices go up. SMH.
i’ve been trying to get my water on for three weeks…. I haven’t even officially started using this company yet and I already hate it.
The billing is outrageous! $105 base fee ?! The worst part is that you don’t get what you pay for , constantly we are out of water because some technical issue with the water pressure !
Extremely overpriced and terrible service. The company also has no redundancies which causes long term outages.
The definition for Quadvest is The worst water company in Texas. Do not use them buy bottle water instead.
These people are rude, dishonest and vague about the service they provide. Their rates are exceedingly high and whenever you question a bill, they are NEVER wrong. They refuse to work with customers and do nothing but antagonize the …
Paying late on my bill due to the pandemic and I get non stop calls from these people. I will pay the bill when I can for your extremely over priced water.
Bad company. Dirty water. High prices went from paying $35 to $98. And we constantly don’t have water to do the basic things at home like shower, wash dishes or clothes.
The service is always terrible. The phone numbers are not answered a good percentage of the time. There is no competition, so they simply do not care. I have never paid a bill late, so this is not an issue of error on my part or a lack of responsibility. This is simply an issue of lousy customer service.
$218.10 for 16 days plus $100 deposit and also $45 transfer fee.This is my first time using this company this guys are just stealing money from people. We have check for leaks already
Worst water/sewer provider I have experienced. Outrageous prices and slow service. Their prices are extortion.
So here we go again. For the Second time my post has disapeard from here. So a single guy, no sprinkler system, don’t water the yard don’t wash the cars but some how I have a $108.00 water bill and last month I did nothing different it was …
It is way to expensive never have I had to pay 120 dollars in Houston! Houston is just 40 dollars a month this is a scam water company seriously
They charge me $100 even if I don’t use any water. They shut off my water over a product I didn’t use.
Seriously the best water company in Houston! amazing customer service and outstanding prices! Never would change water companies EVER! Y’all would be a fool not to use this company!!!!!!!!
Just for their charges it’s $105 monthly on top of that whatever you actually use. This company is horrible. All they do is steal & have horrible water service.
The absolute worst!!
I had called yesterday to restore my services and they said up to 36hrs. Almost at the 24hr mark today I called to see if there was any update and they said I …
They don’t do anything but charge for water that you didn’t use alot of.
Sick of their trucks flying through our neighborhood where our kids play. This is my side and backyard and they drive way too fast with our kids out here. THEY NEED TO SLOW DOWN!!!
Zero stars, horrible customer service. Horrible back off policy and customer relationship management technology. No matter what the customer does, the customer is always wrong. They are petty and pay their people to be petty.
Terrible in all aspects. Web page frequently malfunctioning, making it nearly impossibly to pay bill via mobile device. Difficult to add auto pay.
Quadvest is not reachable during storm Harvey. The integrity of the water supply can’t be confirmed by customers if they are not reachable. Their website is down, their phone message has no information, no customer service reps are working. …
This company is so good. Best price you can find in Cypress and no mud taxes. The staff friendly and they come to my house if there is ever a water leak or anything. 10/10 recommended
The absolute worst water service I have ever had, and it is the most expensive I’ve ever had to pay. This place is a disgusting excuse of a business. I would not recommend this place to anyone. If you are dying of thirst just go to the store and buy bottled water, its actually got some sense of quality and its probably cheaper too.
Close to the worst customer service I have ever encountered. I tried to do a simple experation update of my credit card on my autopay. The website was not working, apparently they are updating their system, and I called in to customer …
AWFUL AND EXPENSIVE. I had no choice. This was the only company for my area. 5 years I paid inconsistent bills that ranged from $130 – $250 a month. :/ Im sure they didn’t read the meter half the time.
Water tastes bad and it’s expensive.
I don’t get notified via email of bills due until they’re past due.
I don’t find their website to be particularly user friendly. …
WORST WATER COMPANY! They’re prices are unbelievably unreasonable and there customer service is so unprofessional, if i had the option to change water company’s i would in a heart beat, but unfortunately my stupid subdivision made a …
Insane “service charges”. Paying 28.75 for water & 76 for sewer…avoid
HIGH PRICES….dirty water if you are lucky to get water….they will cut off the service without any notice, if you call their number you never get a straight answer. …
This company is appallingly unprofessional and irresponsible. Our neighborhood has been without water going on 3 days! The so called customer service representatives are completely unhelpful, unapologetic and are ridiculously uneducated. It …
Water was randomly shut off, bill is paid (scam in itself, roughly $100 like the other reviews), its Saturday so the office is closed. Who do you call? Just sit around and hope it comes back? Pathetic.
Very poor provider for the monopoly. Can someone wealthy please buy them out and completely re-staff from the utility workers that don’t show up to the 3rd grader that leaves the automated message when they refuse to answer the phone? The employees are the only ones giving them 5 ⭐.
Worst company 280 a month for water a month is crazyyy
Overpriced. It’s a sewer fee of $76 and water fee of $28 automatic. Then they add however much water you use to the amount. I basically use $4-6 worth of water per month, but my bill is over $100. Complete ripoff
I recently had a small leak at my house that we never even noticed. Quadvest emailed me to let me know my smart meter indicated a potential leak. We were able to fix the leak quickly and prevent a huge water bill. Grateful for their customer service!
Wish google would let you give NO STARS.
We pay $156.00 a month for their terrible service, the water is so disgusting we …
They lie about usage amount. I filled up my pool one month got my very first bill, the next month I hadn’t so much as refilled my swimming pool but yet my bill was the same?! There’s no way I used the same amount of water both months! So …
If i could give 0 stars i would.
Yesterday when i was working from home, i noticed the water had stopped working. …
They don’t do no payment arrangements or give any kind of grace period on bill I’ve been out of work due to medical issues I had a major surgery and wasn’t able to pay I asked for 3 days to pay and they refused got snotty with me when I asked what was there policy on medical reasons they laughed and said there’s no policy to help
Let me preface by saying that “in my opinion.” Now that I’ve gotten that out of the way, this company is H-O-R-R-I-B-L-E! They are so bad that I would take stars from other reviews and they would STILL owe me 3 or 4 more. My bills have been …
Quality water at reasonable rates. Personnel at Quadvest are responsive and had water back online during 2021 freeze before many of the neighboring MUDs. During startup of my pool, my pool builder commented that this is some of the best water he has seen. Happy that they are my service provider.
I would have given them 2 starts until we actually tried to use their customer service and tech support. Our neighborhood is always having water problems and they flush the system, but no one ever seems to get warning they are going to do …
Ever wanted to pay a 125 to 180$ water bill monthly and recieve water that undrinkable? Here’s the place! Seriously. Our water comes out a rainbow of colors in our neighborhood we all have secondary and ever 3 or 4 other filters!!! The …
Absolutely trash. The water is NEVER clear, their fees are outrageous and they rate hike without telling people. Rip off company.
I am ONLY giving 1 star because it will not let me leave negative stars….. Worst water company ever!!!!! The water is always dirty and their prices are outrageous!!!! My bill starts at 105 and that is if I don’t use a single drop of …
You are not a customer. Purely a consumer bound to this entity. That being said, customer service does not exist. There are people that answer your phone calls, but they are purely there to immediately present you with attitude and useless …
Not sure when water started costing more than electricity but Quadvest found a way! Absolute Scam Artist
6/8/22. Quadvest. Techs. -Randy & his. Coworker. Arrived much sooner than I expected
. -(Both. are Wonderfully nice & Very Knowledgeable) …
Horrible and pricey service. The website never recognizes my account number with my zip code so I cannot access my account info or use the web to pay my bill. I’ve called twice to have this fixed and they incompetently claimed it was an …
Stupidly overpriced. Last month my water usage rate/charge was $7.01. Now add in their Water Service Fee of $44.65 and Sewage Fee of $70, plus the usual taxes and my “normal” monthly bill is ~$120. In short, we went from an average City of …
Absolute joke of a company, Very High price for water. How they get away with Scamming people is beyond me. $250 water bill for one month is outrageous. Fees alone are around $150 not including the water we use. Complete scam of a company, but we have no choice our subdivision is locked in with them.
What sort of unethical organization will deactivate water on the weekends but can’t be bothered to handle actual activations? We were told that we were on a well when we bought this house last month. That was incorrect. Water was just …
Company absolutely incompetent. I made my payment online and continued to getting harassing emails, texts and auto calls. Have to take time out of my day to call them. Inconvenient and annoying. I’m sure they’ll tell me “oh, there’s a …
If I could change water companies I would! This is the absolute worst company. Clearly have no remorse for people and are just money hungry! I never paid so much for water not even when I lived inside the city limit. It’s unbelievable I wish someone would shut them down.
Horrible company. Had service with them from November 24 to February 28. They cut my water off due to non payment. Note I live in Houston and pay 50.00. I was not gonna pay 100.00 dollars whether I used water or not. (Note I just bought the …
Worst water company ever!!!! They will leave you without water for days if you are late with your payment. How can you not be when they change so much for water. It’s just me and my husband. Hardly ever home and we still pay up to $180.
Worst utility company on the planet! Their customer service is THE WORST! When the 2021 freeze came, they had a very bored, disinterested woman answering frantic calls from people that had been without water for one week. She blandly read …
My first time buying a home was 2 1/2 years ago. We are still in this home. I HATE the fact that we have no option but to use Qaudvest. I have never in my life paid 150 a month for water/sewage. I’ve rented plenty of places and it’s never …